Betfair International Plc is a limited company based in Malta and belonging to the Betfair Group, the central company of which, Betfair Group Plc, has been listed on the London Stock Exchange since October 2010, and which provides online gaming services to Spanish customers under licenses granted under Act 13/2011, dated 27 May, on gaming regulations.
Founded in 1999, Betfair is one of the largest international providers of online sports betting. As well as sports betting, Betfair offers a variety of online gaming products. Betfair has won numerous awards, including two Queen's Awards for exceptional performance from a British company, one in the "Innovation" category in 2003 and another in the “International Trade” category in 2008. Betfair has actively supported the development of Spanish sports, including as the sponsor of FC Barcelona.
Betfair's Rules and Regulations ("Betfair Rules") are an integral part of the terms and conditions of Betfair. Betfair's Rules apply to all bets made in Betfair markets (including all "Matched Bets and "Multiple" bets) and cover the following aspects:
The General Rules are applicable to all bets, except when stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules shall prevail. If there is any inconsistency between the Market Information and either the General Rules or the Specific Sports Rules, the Market Information shall prevail, except where the General Rules or Specific Sports Rules use the phrase 'regardless of what it says in the Market Information' or similar wording.
For any category or market not referred to in the Specific Sports Rules (e.g. ’Special Bets’ or beach volleyball), the General Rules and Market Information will apply.
Betfair's Rules will be applicable to the customers of Betfair International plc that are registered in Spain or play from Spain.
Market Information is provided for information purposes as an at-a-glance guide on how Betfair intends to manage the market. Market Information may also contain rules on market settlement, however it must always be read in conjunction with the General Rules and the relevant Specific Sports Rules. A link to this Rules and Regulations page will always be provided in the Market Information for each market.
Whilst the Market Information may provide a guide to how markets will be managed, regardless of what it says in the Market Information, Betfair reserves the right to suspend any market at any time at its sole discretion, including in order to carry out necessary administration and/or to take any necessary action to protect Betfair customers.
Betfair shall not amend the Market Information after a market has been loaded except as necessary to correct obvious errors and/or to add wording to clarify the Market Information where appropriate.
When a user opens an account with Betfair, all Betfair Rules on any market that the user may wish to bet on is provided to them. Customers should not simply rely on the Market Information as the Market Information is unlikely to contain all of the applicable rules relating to a market.
By their nature special sets markets are unpredictable. They should therefore be treated with particular caution. Users are responsible for managing their own positions at all times in such markets. Users should pay particular attention to the Market Information on ‘Special Bets’ markets to ensure they understand the basis on which the market will be administered and settled.
Any Betfair user who has any concerns or questions regarding the Betfair Rules or regarding the settlement of any Betfair market should consult our Dispute Resolution Policy.
Betfair makes every effort to ensure that it does not make any errors when accepting bets. However, if as a result of technical or system problems or human error, a bet is accepted either on Betfair’s Sportsbook or on Betfair’s Multiples products that is at odds (which includes handicap provisions or similar) and/or is on terms that are either:
To establish the ‘correct price’, Betfair will consider prices available in the general betting market at the time the bet was made, including the prices offered by other major betting operators.
The maximum payout limits set out below apply to all bets placed on Betfair’s ‘Sportsbook’ product and its ‘Multiples’ products.
The maximum payout limits apply to individual events. If you place a bet that exceeds the applicable limits for a particular event, the relevant maximum payouts will still apply.
The maximum payout limits refer to the total returns on your bets, excluding your original stake.
The maximum payout limits apply to any one customer or group of customers acting together, backing the same combination of selections, regardless of whether or not such bets are struck separately, at a range of different prices, on different days and through a number of different accounts. If Betfair believes that a number of bets have been placed in this way, the total payment of all those bets combined will be limited to one single maximum payout.
The maximum payouts shown below are shown in euro.
The following maximum payout limits will apply to the events shown (please note: if a multiple bet has been placed which involves events with different maximum payout limits, the lowest applicable maximum payout limit will apply to the whole of your multiple bet – for example, if you place a multiple bet on English Premier League football matches and on a golf tournament, your winnings will be capped at €250,000 and not €1,000,000):
Events limited to €1,000,000
African Cup of Nations, Copa America, English Premier League, FIFA World Cup, League Orange, Bundesliga 1, Serie A, Spanish Primera Division "La Liga", The Championship, UEFA Champions League, UEFA European Championship 2012, UEFA Super Cup
Events limited to €500,000
Austrian Bundesliga, Belgian Jupiler League, Carling Cup, Clydesdale Bank Premier, Community Shield, CONCACAF Gold Cup, Copa Liberadores, Dutch Eredivisie, Dutch Super Cup, FA Cup, French Super Cup, German Super Cup, Italian Super Coppa, Npower League One, Npower League Two, Portuguese Super Cup, Spanish Copa del Rey, Spanish Super Copa, UEFA Europa League
Events limited to €250,000
Argentina Apertura, Asia Champions League, Copa Asia, Australian A League, Australian Cup, Belgian Super Cup, Blue Square North, Blue Square South, Brazilian Campeonato, CONCACAF Champions League, Copa Sudamericana, Copa Italia, Croatian 1.HNL, Croatian Super Cup, Czech Cup, Czech Gambrinus Liga, Danish Cup, Danish Superligaen, Dutch Cup, Dutch Jupiler League, FA Trophy, FAI Cup, Finnish Veikkausliiga, Copa de Francia, French Coupe de la Ligue, French Ligue 2, German 2. Bundesliga, German Cup, Greek Super League, International Friendlies, Irish Premier League, Japanese Emperor's Cup, Japanese J-League Cup, Japanese J-League, Japanese Super Cup, Johnstones Paint Trophy, México Primera Division, MLS, Norwegian NM Cupen, Norwegian Tippeligaen, Polish Cup, Polish Ekstraklasa, Polish League Cup, Polish Super Cup, Portuguese Cup, Portuguese League Cup, Portuguese Superliga, Recopa Sudamericana, Romanian Liga 1, Russian Premier Division, Russian Super Cup, Scottish Challenge Cup, Scottish Division 1, Scottish FA Cup, Scottish League Cup, Serie B, Setanta Cup, Setanta Shield, Segunda División española, Swedish Allsvenskan, Swedish Cup, Swedish Super Cup, Swiss Cup, Swiss Super League, Toulon Tournament, Turkish Super Lig, U20 Internationals, U21 Internationals, Ukranian Vischya Liga, Welsh Cup, Welsh Premier League, World Club Championships
Events limited to €100,000
AFC Challenge Cup, AFC Cup, AFF Suzuki Cup, African Champions League, Amsterdam Tournament, Austrian Cup, Austrian Erste Liga, Baltic League, Belarus Vysshaya Liga, Belgian Cup, Bulgarian Cup, Bulgarian Premier, Chilean Primera Division, CIS Insurance Cup, Copa do Brasil, Croatian 2.HNL, Croatian Cup, Cypriot First Division, Czech Druha Liga, Danish Division 1, Ecuador Serie A, Egyptian Premier League, Emirates Cup, Estonian Cup, Estonian Meistriliiga, Finnish Cup, Finnish Liigacup, Finnish Ykkönen, French National, German 3. Bundesliga, German Regionalliga Nord, German Regionalliga Sud, German Regionalliga West, Greek Cup, Hungarian Cup, Hungarian Labdarugo NB I, Hungarian League Cup, Icelandic Premier League, IFA Premiership, Irish Cup, Irish First Division, Israeli Ligat Al, Japanese J2 League, Norwegian Adeccoligaen, Polish Druga Liga, Portuguese Liga de Honra, Romanian Cup, Russian 1. Division, Russian Cup, Ryman Premier League, Scottish Division 2, Scottish Division 3, Serbian Cup, Serbian Super Liga, Slovakian Corgon Liga, Slovakian Cup, Slovenian Prva Liga, South Korean K-League, Southern Premier League, Swedish Superettan, Swiss Challenge League, Turkish Cup, U16 Internationals, U17 Internationals, U19 Internationals, Ukranian Cup, Unibond Premier League, Uraguay Copa Bimbo, Uraguay Primera Division, Venezuelan Primera Division, Victory Shield
Events limited to €50,000
Albanian Cup, Albanian Kategorie Superiore, Andorran Primera Division, Belgian Division 2, Bolivian Premier Division, Bosnia-Herzegovina Premier Liga, Brazilian Division 2, Chinese Super League, Columbian Copa Mustang, Danish Division 2 East, Danish Division 2 West, Estonian Esiliiga, Faroe Islands Formula Deildin, Finnish Kakkonen A, Finnish Kakkonen B, Finnish Kakkonen C, Greek Beta Ethniki, Israeli Liga Leumit, Israeli State Cup, Italian Serie C1/A, Italian Serie C1/B, Latvian Virsliga, Lithuanian A Lyga, Luxembourg Division Nationale, Macedonian 1. League, Maltese Premier League, Montenegro Prva Liga, Norwegian Division 2 Group 1, Norwegian Division 2 Group 2, Norwegian Division 2 Group 3, Norwegian Division 2 Group 3, Paraguay Division Profesional, Peruvian Primera Division, Singapore S League, South African Premier League, Turkish League A
Events limited to €250,000
Events limited to €100,000
Tennis, Cricket, NFL Football (US), NHL Ice Hockey (US), Motor racing, Major League Baseball (US), NBA Basketball (US), Snooker, Darts, Rugby Union, Rugby League.
Events limited to €25,000
Volleyball, Handball, ‘Special Bets’ or ‘Novelty’ markets, any other sport or event not mentioned above.
Overall Maximum Daily Payout Limit: Subject to any lower limits that may apply in respect of any particular event (as set out above), the overall maximum daily payout limit to any customer for all winning bets placed on Fixed Odds and Multiples products combined is €1,000,000 (or the currency equivalent). If you place winning bets on those products that exceed this daily limit, your winnings will be reduced to €1,000,000 and the remainder of your winnings in excess of €1,000,000 will be forfeited by you.
Betfair currently offers one type of multiple bet: ‘Fixed Odds Multiples’. Please click here for our FAQ page and further information in relation to Fixed Odds Multiples.
Rules applicable to ‘Fixed Odds’ Multiples
Multiple bets may be placed that include conventional bets or in-play bets, but bets of both types may not appear together in a multiple bet.
V 03/12 16/04/12
Welcome to Betfair. We offer a wide portfolio of gaming and betting products and services.
If you want to bet or play games for real money, you will need open an account with us and deposit funds. When you open an account with us, you agree to be bound by our Account Terms and Conditions of Use.
Please read these Terms and Conditions carefully before opening an account with us.
You should read our Conditions of Use and Betting before placing any bets.
You should read our Conditions of Use and Gaming before playing Betfair Casino or any other of our other games.
All references in these Terms and Conditions to "Betfair", "us", "our" or similar will be to Betfair International plc.
BY CLICKING THE "I CONFIRM" BUTTON ON THE ACCOUNT OPENING SCREEN YOU WILL BE OPENING AN ACCOUNT WITH BETFAIR INTERNATIONAL PLC AND THEREBY CONSENTING TO BE BOUND BY THESE TERMS AND CONDITIONS. THEY SHALL REMAIN IN FORCE UNTIL EITHER YOU OR WE DECIDE TO TERMINATE THE CONTRACT, IN ACCORDANCE WITH THE CONDITIONS SET FORTH THEREIN.
Betfair is a public limited liability company registered in Malta under number C52779. Our registered offices are at Triq il-Kappillan Mifsud, St Venera, Malta, SVR 1851. Betfair is licensed and regulated in Spain by the Directorate-General for Gaming Regulation (Dirección General de Ordenación del Juego). The Directorate-General for Gaming is the regulator of all forms of gaming in Spain. For more information about the Directorate-General for Gaming visit http://www.minhap.gob.es/es-ES/Areas%20Tematicas/Ordenacion%20del%20Juego/Paginas/OrdenacionJuego.aspx.
In return for us accepting your application to open an account, you represent to us (acknowledging that we rely on these representations) the following:
Once you have opened a new account and have registered as a user, you will be entitled to access and use the gaming services in accordance with these Terms and Conditions and we will provide you with access to these gaming services in accordance with the conditions set forth in these Terms and Conditions. When using these gaming services, you will have the following rights:
You are responsible for keeping your contact details up-to-date on your account. Failure to do so may result in you failing to receive important account-related notifications and information from Betfair, including changes to Betfair’s terms and conditions.
You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username and password strictly confidential and that you are responsible for any misuse of your password and/or TAN. Provided that you have supplied us with the account information requested, we are entitled to assume that offers and payments are made by you. You should change your password regularly and never disclose it to a third party. You agree to protect your username and password in the same way that you would protect your bank cards and any failure to do so shall be at your sole risk and expense. If another person accesses your account, you are solely responsible for their actions, regardless of whether this access was authorised by you. You hereby indemnify us and hold us harmless against any costs, claims, expenses and damages whatsoever arising in connection with the use of or access to your account by any third party.
You will not attempt to sell or otherwise transfer the benefit of your account to any third party and nor will you acquire or attempt to acquire an account which has been opened in the name of a third party.
To bet or play Betfair’s games you need to deposit funds. All funds in your account are held in a Spanish bank account on your behalf to meet any payment obligations that you may incur when betting or playing the games on our site.
You undertake that:
You accept that all transactions are checked to prevent money laundering and that any transactions made by you which Betfair deems suspicious may be reported to the appropriate authorities.
There are a number of controls and checks that take place before Betfair processes any funds withdrawal request. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. All withdrawal requests are therefore only processed once 12 hours have passed from the time the withdrawal request was made. Bear in mind that you will only be permitted to withdraw funds once Betfair has obtained a copy of your identification document (DNI, passport or equivalent document).
You authorise us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third party providers of information.
You acknowledge that Betfair will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information when entering into this agreement with you and you agree to indemnify us against any falsehood or inaccuracy contained in the information you provide us.
You will inform us as soon as you become aware of any errors regarding your account and you will forfeit any amounts that appear in your account as a result of human error or technical fault.
We are entitled, at any time and without prior notice, to set off any liability owed to us, including but not limited to, those connected to any Betfair account in your name or which we deem to be under your control, with the funds deposited in another Betfair account in your name or which we deem to be under your control.
You may suspend or cancel your account at any time by providing notification. We may suspend or cancel your account if we discover or suspect that (i) you have breached or attempted to breach any of Betfair’s Terms and Conditions, rules or policies; (ii) you have breached or attempted to breach any law, rule or regulation; (iii) you have engaged or attempted to engage in fraud, money laundering, collusion, cheating or abuse of a promotion, or in any other dishonest activity; (iv) you have engaged or attempted to engage in any other behaviour that we deem contrary to Betfair’s interests. Following cancellation or suspension of your account. Betfair will return, in the ordinary course of events, the funds deposited in your account, in accordance with the applicable regulations.
However, we reserve the right to withhold the funds in your account pending the resolution of any investigation (including any external investigation) where:
Upon resolution of any such investigation, we reserve the right to seize some or all of the funds in your account if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction received from any governmental, regulatory or enforcement authority.
In addition, if formally requested by the police, gambling regulators or taxation or other authorities, or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based), including the Spanish National Gaming Commission, we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds) and withhold any funds deposited in your account, pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary 'know your client' or age verification information as appropriate.
For the avoidance of doubt, at no point during any such period will interest accrue to you on any funds in your account.
If you do not use your account for a continuous period of 24 months, we will suspend your account. If we are unable to contact you within one month from the date that your account is suspended, we may appropriate any funds remaining in your account.
Complaints must be submitted by contacting our Customer Service Department. If your complaint cannot be resolved satisfactorily, you have the right to submit a complaint to the Spanish National Gaming Commission. We will record all telephone and electronic transactions with customers, in both our own interests and in those of our customers, and you consent to us doing so. In the event of a dispute that we cannot resolve, the relevant recordings may be made available to the Spanish National Gaming Commission.
At any time, Betfair may give you access to a range of information and content (e.g. form data, live scores, results, video transmissions, etc.) via our website (including micro-sites), emails or any other means of communication. Betfair may also provide links to third party sites that may include information.
This information is provided as is and for guideline purposes only. The use of such information is entirely at your own risk. To the fullest extent permitted by law, Betfair makes no representations nor offers warranties of any kind as to, including but not limited to, the accuracy, quality or completeness of the information.
Betfair is not liable for any actions you may take as a result of relying on such information, nor for any losses or damages that you may suffer as a result of using this information or any third party website linked to Betfair.
Links to third party websites do not constitute an endorsement by Betfair of the products or services available on these websites. The use you make of such websites is at your own risk and Betfair takes no responsibility for the content of these websites or the use you make thereof.
From time to time Betfair may provide you with access to an online chat forum (the "Betfair Forum”). If you use the Betfair Forum, you agree to be bound by the Betfair Forum Terms and Conditions. The Betfair Forum Terms and Conditions are incorporated into these Terms and Conditions by reference.
We shall not be liable to you for any defamatory postings made by you or published in relation to you. You agree to indemnify Betfair against any losses or damages that Betfair or any of its affiliated companies may suffer as a result of any Betfair Forum posting made by you.
You may not assign these Terms and Conditions, nor any part thereof, to a third party without Betfair’s written consent. Betfair may assign, transfer or novate any of the rights and obligations due to it under these Terms and Conditions to any third party at any time without notice to you.
In the event that any provision of these Terms and Conditions is declared invalid or unenforceable by a competent authority, the relevant provision shall be amended to allow it to be enforced in accordance with the intention of the original text, to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of thee Terms and Conditions shall not be affected.
In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy, as amended from time to time.
We reserve the right to make changes to our site and all guides and policies included on our site at any time, including to these Terms and Conditions and the Conditions of Use for any of our products. We will make all reasonable efforts to inform you of any significant changes. You will be subject to the guides, policies, terms, conditions and agreements in force at the time you use our site. It is therefore your responsibility to regularly check these guides, policies, terms, conditions and agreements, as well as this Contract, to ensure that you agree with them. Your continued use of Betfair’s websites or services will be deemed to be your acceptance of any changes we may make.
Your communications and notifications to us under these Terms and Conditions (other than those exchanges of information occurring in the normal operation of the site) should be sent to us as set out in the Contact Us section.
These Terms and Conditions and the terms expressly incorporated into them constitute the entire and only agreement between the parties with regard to their subject matter and both parties confirm that they have not been induced to accept these Terms and Conditions in reliance upon warranties, nor have they offered warranties of any kind (including in particular any warranty as to merchantability, fitness for purpose or uninterrupted functionality), nor made any statements, assurances, covenants, agreements, undertakings or commitments either to indemnify or of any other nature, other than those expressly set out in these Terms and Conditions and, to the extent that they have, they unconditionally and irrevocably waive any claims, rights or remedies which they might otherwise have had in relation thereto.
No failure or delay by a party to exercise any of its rights under these Terms and Conditions shall operate as a waiver thereof and no partial or single exercise of any such rights shall prevent further exercise of that or any other right.
These Terms and Conditions shall be governed by such laws of the Kingdom of Spain as are in force at any time. By accepting these Terms and Conditions you agree to submit to the jurisdiction of the courts of the Kingdom of Spain.
These Terms and Conditions may be drawn up in languages other than Spanish for reference purposes only. In the event of differences between the Spanish version of these Terms and Conditions and any version in a different language, the Spanish version shall prevail.
The rights and obligations under these Terms and Conditions shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods and its implementing legislation, the application of which is expressly excluded
Please do not use the Forum for queries requiring a response from Betfair. Instead, contact the Helpdesk at firstname.lastname@example.org or by telephone on +34 902 88 60 45.
All Forum-related queries should be sent to email@example.com.
V 01/11 - 30/11/11
Betfair provides a platform upon which you can enter into various betting transactions in relation to the markets available on our site (“Markets”).
You can enter into betting transactions either:
Please note that not all Betfair betting products are available through each of the betting channels set out above.
When we refer to "the Services" in the General Conditions we mean all the services listed above (where applicable).
Betfair grants you a limited licence to access our site, provided that you comply with this Agreement.
The availability of our website does not constitute an offer or invitation by Betfair to use the site in any country in which betting for money is illegal.
Your use of any data feeds we may provide to you confers no rights whatsoever to the content and related intellectual and industrial property rights contained on our site or on any such data feeds. You agree not to monitor, use or copy our web pages or any of our web content, including, without limitation, any price data. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to our site by any means. You will not (a) reverse engineer or decompile (whether in whole or in part) any software available through the site; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the site or any material or information contained on it. Any unauthorised use or reproduction will be prosecuted.
You understand that you may lose money on bets placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you on any bet be recoverable from us.
It is your responsibility to verify that you are permitted to bet with us in the country in which you reside and you agree that you will not bet with us while you are located in a country or jurisdiction which prohibits you from betting. In particular, you will not bet or attempt to bet with us if you are located in the United States of America or such other restricted jurisdictions as Betfair may from time to time determine.
You undertake to use our services for legitimate betting purposes only. In particular you undertake not to (i) engage in any activity which has the purpose or effect of causing damage to or in any way hindering our business operations or generating or increasing a liability on us, including without limitation any tax, levy or duty from tax authorities; or (ii) bet on, or manipulate any individual Market in a manner which we believe has the purpose or effect of adversely affecting the integrity of the Market.
You will not attempt to use our website to deliberately transfer money from one Betfair account to another.
You will inform us as soon as you become aware of any errors in calculations on a betting transaction. We reserve the right to declare null and void any bets which are the subject of such an error.
You agree not to disguise or interfere in any way with the IP addresses of the computer you are using to access the site, or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using while accessing the site.
You agree it is your responsibility to account for any tax or duty imposed on you as a result of any of your betting transactions.
You agree not to access any other Betfair account to use any of our services or products from which you have been self-excluded, during the period of any such self-exclusion.
You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks on the forums or any other part of our site, including within your own username or other information contributed to our site.
You are responsible for understanding the contents of our site and the operation of the Services and we reserve the right to change the format of the Services in order to improve such Services.
We may determine when the Markets are open for betting and may close the Markets at any time at our absolute discretion. Though we will at all times use reasonable endeavours to settle Markets as quickly as possible, we give no assurances as to the timeframe in which Markets will be settled.
We may take steps to block you from betting on our site if you are located in certain jurisdictions, such as, for example, the United States of America.
You are entirely responsible for the information that you provide to us concerning the offer that you wish to place. We will not enquire into the reasonableness of any offer that you may make. We will not be liable for incorrect entries made by you, including data input errors with respect to the odds, price or stake on offer, or incorrect bet requests that you communicate to a Betfair Telephone Operator. If a Betfair Telephone Operator repeats back your bet request incorrectly, it is your responsibility to correct the bet request and inform the Betfair Telephone Operator of the error. Once you have confirmed the bet request to the Betfair Telephone Operator (whether or not that was the original bet that you requested) and your bet is matched, you will be liable for that bet if it loses.
Betfair may, at its sole and absolute discretion, decide to suspend betting on a Market at any time (even if such suspension is earlier than anticipated by our rules and regulations) in the interests of maintaining integrity and fairness in the Markets. Betfair may also void certain bets or a Market in its entirety.
In the interests of maintaining integrity and impartiality in the Markets, we may, at our sole and absolute discretion, decide to suspend betting on a Market earlier than anticipated by our rules and regulations and/or void certain bets or an entire Market.
In accordance with these Terms and Conditions, we may at any time restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account or cancel and void any outstanding or matched bets at our absolute discretion, without the need to show just cause, including if:
If we are notified that you are under 18 or were under 18 or were excluded when you entered into any betting transactions on our site ("under age"):
Depending on the product or type of market you are betting on, certain minimum bet amounts apply. These minimum bets are subject to change and may differ depending on whether you use our site or the Telephone Betting Service. You are not permitted to place bets or try to place bets that are below the minimum bet amount and we may close your account permanently if you do so.
Your betting limit is represented by the lesser of: (i) your 'Available to Bet' balance shown in your account and (ii) your ‘Exposure Limit’ (which is available in the “Account Summary” tab in “My Account”). However, in the event that we process an offer for a bet or the acceptance of a bet for an amount outside the applicable thresholds, this bet will remain valid.
Subject to these General Conditions and any applicable Specific Conditions, we will settle Markets in accordance with our Rules and Regulations. We reserve the right to reverse or amend settlement in the event of a Market being settled incorrectly. This may lead to amendments being made to your account to reflect changes in Market settlement and if there are insufficient funds in your account we may demand that you deposit funds into your account to cover the outstanding balance.
The win or loss amount for your bets on a Market will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.
Please refer to the Betfair Charges section in the "About Us" section, which sets out in detail how all commission and charges are calculated.
We will calculate the amounts that you owe us and deduct these amounts from your account. The amounts you owe us will be rounded to the nearest two decimal places. If the amount ends in 0.5 it will be rounded up.
Without prejudice to our obligations under the various laws and regulations of the jurisdictions in which we are licensed to operate, and to the extent permitted by the Law in your jurisdiction, we are not liable for any loss or damage that you may suffer by virtue of any: natural disaster, power cut; trade or labour dispute, error or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party or otherwise outside of our control. In such cases, we reserve the right to cancel or suspend our services without incurring any liability.
We are not liable for the failure of equipment or software, howsoever caused, regardless of where it is located or administered from, or whether or not it is under our direct control, that may impede the operation of the Services, the placing of offers for bets or the matching thereof, or prevent you from being able to contact us.
To the extent permitted by the Law in your jurisdiction, we will not be liable for any failure to perform by a third party to this Agreement.
You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims or demands made by any third party arising out of your breach of this Agreement (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.
We exclude, to the maximum extent permitted by law, all representations and warranties as to the satisfactory quality and/or fitness for its intended purpose and/or accuracy and completeness of the Services.
To the maximum extent permitted by law, we will not be liable to you for any loss that you may incur as a result of misuse of your password, or in the case of the Telephone Service, of your telephone access number, and we accept no liability resulting from its unauthorised use, whether fraudulent or otherwise.
To the maximum extent permitted by law, neither we nor any of our suppliers accept any liability, however arising, for any losses you may incur as a result of using the Services. Under no circumstances will our liability under this Agreement or for breach of contract, tort, equity or otherwise exceed your exposure limit as specified in your account. Under no circumstances, and to the maximum extent permitted by law, will we be liable for any indirect, special or consequential damages, loss of profits (direct or indirect) or the benefit of any bet arising from breach of contract, negligence, equitable duty (including for the avoidance of doubt in relation to any bets or Markets voided by us) or other liability, even if we had been advised of or known (or should have known) of the possibility of such damages or loss.
Nothing in this Agreement excludes our liability with respect to death and personal injury resulting from our negligence, or that of our employees, agents or subcontractors.
The Sporting Exchange Limited ("TSEL") forms part of the Betfair group of companies and is the owner of:
The following use of price data or any other data or content from our site via an API or any other Betfair data from any other source (together, “Betfair Data”) is strictly prohibited without the specific prior written consent of TSEL:
Any unauthorised use of any of the above rights may result in prosecution or other legal action being taken against you.
You hereby assign to TSEL absolutely, all copyright and other industrial and intellectual property rights throughout the world in all media, whether currently in existence or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights, in any offers for bets or bets that you place on our site.
All data licensed to Betfair and/or TSEL by third parties is provided for your use on our site and may not be used for any commercial purposes without the consent of the third parties in question.
Betfair provides a platform on which our customers registered in Spain can make offers for bets, which we may or may not accept. You may make offers for bets on the various markets available on betfair.es ("Markets").
Please read these Specific Conditions and the General Conditions carefully before making any offers for bets on our site.
You must agree to be bound by these Specific Conditions as well as the General Conditions (together "the Agreement").
You will at all times place your bets in good faith and in particular you will not place bets in breach of any sporting rules, regulations or codes of conduct which apply to you.
An offer which you make for a bet is open for acceptance by Betfair as a single counterparty in whole or in part, in accordance with this Agreement.
We reserve the right to refuse to accept your requests to place bets.
You can make offers for multiple bets, which we may or may not accept.
Please read these Specific Conditions and the General Conditions carefully before making any offers for multiple bets on our site. You must agree to be bound by these Specific Conditions as well as the General Conditions (together "the Agreement").
An offer which you make for a bet is open for acceptance by Betfair as a single counterparty in whole or in part, in accordance with this Agreement.
Once Betfair has accepted your offer, you will not be allowed to change the terms of the bet or cancel or withdraw from the bet. Betfair's acceptance of an offer concludes the bet.
We are not liable, to the maximum extent permitted by law, for the settlement of any offers for bets if, for any reason, we fail to process an instruction in good time.
V 01/12 - 03/06/2012
Please read these conditions of use ("Gaming Conditions") carefully before playing any games on betfair.es ("the Games"). By playing the Games or any of them, you agree to be bound by these Gaming Conditions.
If you wish to play the Games for real money, you will need to open an account.
BY PLAYING ANY OF THE GAMES, YOU AGREE TO BE BOUND BY THESE GAMING CONDITIONS.
Betfair grants you a limited licence to access our site, provided that you comply with these Gaming Conditions.
The availability of the Games on our site does not constitute an offer or invitation by Betfair to use the site in any jurisdiction in which such use is illegal. We reserve the right to attempt to block you from playing the Games if you are located in a jurisdiction where the playing of games is illegal.
Your use of our site confers no rights whatsoever to the content and related intellectual property rights contained on our site. You agree not to monitor, use or copy our web pages or any of our web content. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to the site by any means.
Betfair grants you a limited licence to download (if necessary) and to use the software for the game you wish to play ("the Software") provided that you comply with these Gaming Conditions.
You will only use the Software to play the Games in accordance with these Gaming Conditions. If you become aware that the Software is being used in any manner not authorised by these Gaming Conditions, you will immediately notify Betfair.
You will not (a) reverse engineer or decompile (whether in whole or in part) the Software; or (b) make copies, modify, reproduce, transmit, alter or distribute the Software or any of the material or information contained on it. Any unauthorised use or reproduction will be prosecuted.
You agree that you will not use the Software for any unlawful purposes or for the purposes of sending or transmitting any data or other material:
Betfair issue upgraded versions of the Software from time to time and will make such upgraded versions available to you. All such upgrades shall be deemed to be Software for the purposes of these Gaming Conditions.
You can only play the Games for money if:
It is your responsibility to verify that you are able to play the Games for money in the country in which you are accessing our site. If you are not so entitled, Betfair reserves the right to:
You understand that you may lose money when playing the Games and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you be recoverable from us.
In consideration for us allowing you to play the Games, you represent to us (and acknowledge that we rely on these representations) as follows:
We may restrict your access to our site, prohibit you from participating in any and/or all Games, freeze your chips, restrict seating and/or prohibit players from playing in a particular Game (including restricting two or more players from playing together at the same game), refuse or limit any wager you make, withhold payment of your winnings in accordance with these Gaming Conditions, suspend or terminate your account in our absolute discretion without cause at any time including, without limitation, if:
Betfair may, alter or amend or withdraw any particular Game or any part thereof, and may add other Games at any time, and may alter prices, features, specifications, capabilities, functions and/or other characteristics of the Games at any time. We will use our reasonable endeavours to notify you of any material change to any existing Game.
We are not liable for any loss or damage that you may suffer in respect of an event of Force Majeure. For the purposes of these Gaming Conditions, "Force Majeure" means any event outside our reasonable control affecting our ability to perform any of our obligations under these Gaming Conditions. In any case, please take into account that we adopt at all time all the necessary measures in order to ensure the continuity of the gaming services.
If there is any discrepancy between the gaming results on your computer and the results on our server, the results on our server shall be final and binding.
You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims, losses or demands made by any third party arising out of your breach of these Gaming Conditions or any of them (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.
The Software is provided to you "as is", without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights. Betfair does not warrant that the operation of the Games or the Software will meet your requirements or be uninterrupted or error free or secure or that any defects are correctable or will be corrected. To the maximum extent permitted by law, the entire risk as to the use, quality and performance of the Games and the Software lies with you. In addition, any security mechanisms included on our site or in the Software have inherent limitations, and you must determine that they meet your requirements.
To the maximum extent permitted by law, Betfair's maximum liability to you or any third party arising out of these Gaming Conditions or your use of our site or the Software, whether for breach of contract, equitable duty or in tort or otherwise, will be limited to whatever amount you paid to us whilst playing the Games. Nothing in these Gaming Conditions shall limit Betfair's liability for death or personal injury caused by our negligence.
In no event, and to the maximum extent permitted by law, will Betfair, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the Games or the Software, be liable for any damages or losses whatsoever, including, without limitation, special, indirect, consequential, incidental or punitive damages, arising out of or in connection with these Gaming Conditions or the use or performance of the Games or the Software. this disclaimer and limitation applies regardless of the cause or nature of the losses or damages including, without limitation, lost revenue or profits (whether direct or indirect), interruptions, loss of data, inaccurate results, or delays, however arising and regardless of the theory of liability, even if Betfair received prior notice of the possibility of such damages.
If you are using any third party equipment, software or services (collectively, the "third party goods/services") in connection with your use of our site or the Software, the entire risk as to the quality and performance of such third party goods/services rests with you. Should such third party goods/services prove defective, you assume the entire cost of all necessary repairs or corrections.
In no event will Betfair, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the Games or the Software, be liable for any damages which may be caused by the interception or misuse of any information transmitted over the Internet.
Nothing in these Gaming Conditions shall limit or exclude liability for personal injury or death, nor for representations made fraudulently.
The Sporting Exchange Limited ("TSEL"), part of the Betfair group of companies, is the owner of:
Any unauthorised use of any of these rights may result in prosecution or other action being taken against you.
You hereby assign to TSEL absolutely, any and all copyright and other intellectual property rights throughout the world in all media whether now known or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights whatsoever, in any bets, chat postings, game play or any other interaction made by you whilst playing the Games.
Betfair International Plc provides the platform on our site on which you can play poker or any other games that we may provide from time to time.
Betfair Entertainment Limited is a company registered in Malta and located at Triq il-Kappillan Mifsud, St Venera, Malta, SVR 1851 and, if you play the Games on ttp://poker.betfair.es, references to "Betfair", "we", "us" and/or "our" in these Conditions are to Betfair International plc.
Betfair is licensed to provide poker through ttp://poker.betfair.es pursuant to a licence granted to PT Entretenimiento Online EAD by the General Directorate of Gambling Regulation.
All poker games on http://poker.betfair.es are deemed to take place in the territory of Spain. When you leave http://poker.betfair.es your account is adjusted to reflect your wins or losses from your session.
PT Entretenimiento Online EAD owns and operates the Software and licenses it to Betfair International plc enabling you to play poker on http://poker.betfair.es.
We charge a fee on both real money cash tables and real money tournament registrations ("the Rake"). The Rake is deducted from every cash game pot at a rate of 5%, up to a predetermined maximum amount which varies according to how many players are in the hand. Please consult the table below for full details as to how the Rake is calculated. We reserve the right to amend how and when the Rake is calculated.
|No Limit – Pot Limit||
|Starting Blinds||Up to Blinds||Players||Rake increments||Pot||Cap||Rake (%)|
|0.01 - 0.02||0.02 - 0.05||2||0,01€||0,15€||0,50€||6.67%|
|3 to 10||0,01€||0,15€||1,00€||6.67%|
|0.05 - 0.10||0.10 - 0.20||2||0,01€||0,17€||0,75€||5.88%|
|3 to 4||0,01€||0,17€||1,50€||5.88%|
|5 to 10||0,01€||0,17€||2,00€||5.88%|
|0.25 - 0.50||0.25 - 0.50||2||0,01€||0,17€||1,00€||5.88%|
|3 to 4||0,01€||0,17€||2,00€||5.88%|
|5 to 10||0,01€||0,17€||3,00€||5.88%|
|0.50 - 1.00||1.00 - 2.00||2||0,05€||0,90€||1,00€||5.56%|
|3 to 4||0,05€||0,90€||2,00€||5.56%|
|5 to 10||0,05€||0,90€||3,50€||5.56%|
|2.50 - 5.00||And up||2||0,05€||0,90€||1,00€||5.56%|
|3 to 4||0,05€||0,90€||2,00€||5.56%|
|5 to 10||0,05€||0,90€||3,50€||5.56%|
|Starting Blinds||Up to Blinds||Players||Rake increments||Pot||Cap||Rake(%)|
|0.02 - 0.04||0.25 - 0.50||2 to 10||0,01€||0,15€||1,00€||6.67%|
|0.50 - 1.00||1.00 - 2.00||2||0,01€||0,16€||1,00€||6.25%|
|3 to 4||0,01€||0,16€||1,50€||6.25%|
|5 to 10||0,01€||0,16€||2,00€||6.25%|
|2.00 - 4.00||And up||2||0,05€||0,85€||1,00€||5.88%|
|3 to 4||0,05€||0,85€||2,00€||5.88%|
|5 to 10||0,05€||0,85€||3,00€||5.88%|
Betfair International plc has in place a system for acknowledgment and settlement of any complaints and claims made by participants or any other persons who may be affected by its licensed activities as further detailed in the General Terms and Conditions.
The rules of individual poker games offered by Betfair International plc are available at http://poker.betfair.es.
Various companies own and operate the Software and license it to Betfair, enabling you to play the Games on http://casino.betfair.es.
Maximum cumulative profit on all games accessible from the Casino Tab of the Betfair Website (excluding progressive jackpot wins) [in a 24 hour period by each customer shall be capped at £1,000,000. If your profits exceed this sum in any 24 hour period any additional bets or wagers made within the same period shall be void and any associated sums bet or wagered by you shall be returned to you. If a bet or wager is made by you that takes your profits over the £1,000,000 limit within the 24 hour timeframe you will be paid out up to £1,000,000 and any excess profits may, at our discretion, not be paid to you provided always that, of the original sum bet or wagered, an amount shall then be returned to you pro rata in relation to the benefit lost.
V01/13 - 07/01/13
Betfair wants visitors to its website to know that we are just as concerned as you are about the privacy of any personal information that you may choose to provide us with ("Personal Information"). In this respect we have made a significant investment in a first class Information Security Management System, which has been accredited with ISO 27001 certification.
Personal Information may be submitted on our website from two areas:
If you provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional personal information. You will be asked to provide your personal information in this area for the purposes of registering with Betfair and opening an account with us.
If you are already one of our customers and have opened an account with us, you must use a password to enter the Betfair website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website.
To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by email. Email is not encrypted to / from either the public or private areas of this website. Betfair recommends that, with the exception of your name and username/TAN, you do not send us Personal Information by e-mail. Any information which you transmit to us is done so at your own risk.
Betfair will collect and process your Personal Information and store it on our electronic and/or physical databases in order to allow you to access and make use of our website, to allow you to participate in the services offered, to administer your account, to maintain our accounts and records, to monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you and for related purposes. If you do not wish to receive marketing, promotional or sales material from Betfair in the future, please email us at the following address: firstname.lastname@example.org.
Betfair will also retain your personal information and may analyse it in order to investigate any actual or suspected criminal activity or, in respect of any event featured on our website, any threat to the integrity of that event and/or breaches of the rules of that event as laid down by the relevant governing (including sporting) bodies. All rights in the manner of recording your Personal Information held by Betfair (including copyright and database rights) are and shall remain the property of Betfair.
Telephone calls and betting data relating to users will be recorded and may be actively monitored, for which purposes all users hereby consent.
Your Personal Information may, for the purposes described above, be transferred or disclosed to any company within the Group (as defined in the applicable local legislation, i.e. article 42 of the Spanish Commercial Code), which may be located in countries such as the United States, where there is no equivalent privacy protection or, subject to an appropriate agreement on the processing of data, to third parties for the processing of your Personal Information on our behalf. The Group may, from time to time, retain third parties to process your Personal Information for the purposes listed above and such processing will be governed by a contract in the form required by law. Where required by law, your Personal Information may also be disclosed to an applicable governmental, regulatory, sporting or enforcement authority. Additionally, in circumstances where we deem it appropriate, your Personal Information may be disclosed to a regulatory authority (whether at the request of such authority or otherwise), which has issued Betfair with a gambling operating licence. Your Personal Information may also be disclosed to any regulatory or sporting body to monitor the integrity or enforce the rules of a sport or game and/or prevent and detect crimes and with whom the Group has agreements (Memoranda of Understanding or "MOUs") from time to time for the sharing of such data. Your Personal Information may likewise be disclosed where the Group considers that there are reasonable grounds to suspect that you may be involved in a breach of the aforementioned rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the sport or game in question. These bodies may then use your Personal Information to investigate and act on any such breaches in accordance with their procedures.
In connection with the above purposes it may be necessary, or be a legal requirement, for Betfair to disclose information to entities located in countries outside the European Economic Area (EEA), such as the United States, where equivalent privacy protection does not exist. In each case this will be carried out in accordance with the appropriate technical and organisational security measures. By agreeing to this policy, by use of the Betfair site or otherwise, you agree that Betfair may store and use historical data relating to you and your account(s) for the purposes outlined in this policy.
Betfair has signed MOUs with the following regulatory and/or sporting bodies:
Further MOUs may have been signed with other organisations, the details of which are available on request.
By providing your Personal Information and registering with us or logging on with us when you enter our website, you explicitly consent to the body Responsible for the Processing of Data processing and disclosing your Personal Information for the purposes of this policy, and in any other manner set forth herein, or as otherwise provided for in the Terms and Conditions. If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data may cause damage or distress or such other circumstances as permitted by law, then you may do so by notifying us in writing.
You may exercise your rights of access, rectification, erasure and objection with regards your Personal Information by sending a detailed application, in accordance with the applicable legislation, accompanied by a valid copy of your passport or identity document to our email address: email@example.com. Should you decide to contact us by any other means, our contact details are located on the "Contact Us" pages of our website.
V 01/12 04/06/12
© 2011 The Sporting Exchange Limited. All rights reserved BETFAIR® is a registered trade mark of The Sporting Exchange Limited.
If you have any questions, please e-mail Betfair directly. We will attempt to answer all e-mails within 4 hours during Helpdesk hours. If you are an existing Betfair account holder please include your username in all correspondence.
The Helpdesk is manned from 10:00 to 18:30, 7 days a week.
Please send e-mails for all enquiries to the following address: firstname.lastname@example.org
Alternatively, you can call Betfair directly: 902 886045
Please send written correspondence to:
LANDWELL-PRICEWATERHOUSECOOPERS TAX & LEGAL SERVICES, S.L.
Paseo de la Castellana 259B
If you own a website and your customers are interested in sports, casino, poker or arcade gaming then the Betfair Affiliate Program is the right place for you. You could be earning fees just by referring players to Betfair.
You will receive a commission for every player that you refer to Betfair, either in the form of a percentage of the revenue they generate or as a one-off (CPA) bounty payment.
If you have any questions about our Affiliate Programme or simply want some fresh content to help send more people through from your website, then email us at email@example.com.
Betfair will attempt to resolve any incidents or complaints that you bring to us with regard to our products or services. If you have any problem you would like to tell us about, send an e-mail to Betfair at firstname.lastname@example.org. We will endeavour to respond to all e-mails within 4 hours during the helpdesk hours stated below.
In any event, Betfair will confirm receipt of your complaint stating a time within which a decision will be reached on the issue. If you are an existing Betfair account holder please include your username and your telephone account number (TAN) in all correspondence. You have up to six months to submit any complaint after the event originating the same has occurred.
If you would prefer to speak to an operator, our Spanish office will deal with you personally from 10:00 to 18:30 (CET), on (+34) 902886045
If you have a betting or gaming dispute with regard to any of our products or markets that you believe that Betfair has not satisfactorily resolved, or if one month has passed since you submitted a complaint without Betfair having notified you of a decision, you can appeal to the Comisión Nacional del Juego (Spain's National Gaming Commission), which will notify you of its decision within two months from submission of your complaint.
The validity period for prizes won will be suspended from the moment that the complaint is received by Betfair until the date that Betfair reports its decision to the claimant or, if applicable, until the National Gaming Comission (Comisión Nacional del Juego) notifies of its decision.
For further information on Betfair's regulators click here.
Betfair International Plc holds the following licences, granted by the Dirección General de Ordenación del Juego (Gaming Committee) in accordance with Act 13/2011, dated 27 May, on gaming regulations:
General Betting Licence No. 273/GA/1018,
General Licence for Other Gaming No. 274/GO/1018,
Singular Licence for Matched Sports Betting No. 275/GA/1018,
Singular Licence for BlackJack No. 276/BLJ/1018,
Singular Licence for Roulette No. 277/RLT/1018,/p>
Singular Licence for Poker No. 304/POQ/1018./p>