About us

Betfair International plc is a public limited company registered in Malta belonging to the Paddy Power Betfair Group, the parent company under which Betfair Group plc has been trading on the London Stock Exchange since October 2010. It is licensed to provide online gambling services to Spanish customers under Law 13/2011 of 27 May for the regulation of gambling.

Founded in 1999, Betfair has become one of the world's leading online sports betting operators. In addition to sports betting, Betfair offers a variety of online gambling products. Throughout its lifetime, Betfair has won numerous awards, including two Queen's Awards for outstanding achievement by UK businesses in the categories of Innovation in 2003, and International Trade in 2008. Betfair has actively supported the development of Spanish sports, including having previously been a sponsor for FC Barcelona.

RULES AND REGULATIONS

Sportsbook Rules

PART A — INTRODUCTION

  1. Use and interpretation

    The Betfair Rules And Regulations ("Betfair rules") are part of the Betfair Terms And Conditions. The Betfair rules apply to all bets placed on Betfair markets (including all the "Counterparty Betting" and "Multiples" products) and consist of the following:

    • This INTRODUCTION section (Part A)
    • The GENERAL RULES (set out in Part B)
    • The SPECIFIC SPORTS RULES (set out in Part C – these apply to certain sports), and
    • The MARKET INFORMATION (located on the right-hand side of the screen on all bets offered by Betfair either under the tab entitled "Rules" or under the "Rules" or "I" button)

    The General Rules apply to all bets, including "Other Bets", unless stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules will prevail. If there is any inconsistency between the Market Information and the General Rules or the Specific Sports Rules, the Market Information will prevail, except where the General Rules or Specific Sports Rules use the phrase "regardless of what it says in the Market Information" or similar wording.

    For any category or market not referred to in the Specific Sports Rules (e.g. "Special Bets" or beach volleyball), the General Rules and Market Information will apply.

    The Betfair rules apply to Betfair International plc customers who are registered in Spain or who play from this country.

  2. Market Information

    The Market Information is provided for information purposes as an at-a-glance guide on how Betfair intends to manage the markets offered. The Market Information may also contain rules on market settlement; however, it must always be read in conjunction with the General Rules and the relevant Specific Sports Rules. A link to this Rules and Regulations page will usually be provided in the Market Information for each market.

    Whilst the Market Information may guide customers on how markets will be managed, regardless of what it says in the Market Information, Betfair reserves the right to suspend the acceptance of bets in any market at any time at its sole discretion, including in order to carry out necessary administration and/or to take any necessary action to protect its customers.

    Betfair will not amend the Market Information after the relevant market has been loaded, except to correct obvious errors and/or to add wording to clarify the Market Information where appropriate.

  3. Customer responsibility

    When a customer opens a Betfair account, they should make themselves aware of all the Betfair rules affecting any market in which they wish to place a bet. Customers should not simply rely on the Market Information as the Market Information is unlikely to contain all of the applicable rules relating to a market.

    By their very nature "Special Bets" markets are unpredictable. and should therefore be treated with particular caution. Customers are responsible for managing their own positions at all times in such markets. Customers should pay particular attention to the Market Information on "Special Bets" markets to ensure they understand the basis on which the market will be administered and settled.

  4. Customer betting disputes & ibas (Independent Betting Adjudication Service)

    Any Betfair customer who has any concerns or questions regarding the Betfair rules or regarding the settlement of any Betfair market should refer to our Dispute Resolution policy.

    PART B — GENERAL RULES

    1. In-play betting

      1. 1.1General

        • For everything other than horseracing and greyhound racing, if a market is not scheduled to be turned in-play, but Betfair fails to suspend the market at the relevant time then:
          • If the event has a scheduled "off" time, all bets matched after that scheduled off time will be void, and
          • If the event does not have a scheduled "off" time, Betfair will use its reasonable endeavours to ascertain the time of the actual "off" and all bets after the time of the off determined by Betfair will be void.
        • For horseracing and greyhound racing, if a market is not scheduled to be turned in-play, but Betfair fails to suspend the market at the relevant time then all bets matched after the official "off" time will be void.
        • Betfair aims to use its reasonable endeavours to suspend in-play markets at the start of and at the end of the event. However, irrespective of the terms of the Market information, Betfair does not guarantee that such markets will be suspended at the relevant time.
        • Betfair will not part-suspend bets placed on already closed outcomes/selections in a market that has been turned in-play.
        • Betfair customers are responsible for managing their in-play bets at all times.
        • For the purposes of in-play betting, customers should be aware that transmissions described as "live" by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.
      2. 1.2All markets other than football markets — not suspending at the time of the "off"

        • In relation to markets that are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the "off". The time of the "off" for such markets must be included in the Market Information. However, irrespective of the terms of the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the "off".
      3. 1.3Football markets — not suspending at kick-off

        • In relation to football markets that are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at kick-off and to suspend such markets on the occurrence of a Material Event (see definition of "Material Event" below).
        • The relevant scheduled kick-off time should be included in the Market Information. However, irrespective of the terms of the Market Information, Betfair does not guarantee that markets will be suspended and turned in-play at kick-off.
        • For the purpose of this rule, a "Material Event" means a goal being scored, a penalty being awarded or a player being sent off.
    2. Results and market settlement

      1. 2.1General

        • Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.
        • Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result declared by the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in the reporting of the result).
        • If no official result declared by a relevant governing body is available, the result will be determined by Betfair (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement then Betfair will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except where Betfair has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled will not be considered by Betfair (regardless of whether or not such information may have led to a different result).
        • In the event of any uncertainty about any result or potential result, Betfair reserves the right to suspend settlement of any market until the uncertainty can be resolved to the reasonable satisfaction of Betfair. Betfair reserves the right to void any market if the uncertainty regarding settlement cannot be resolved to the reasonable satisfaction of Betfair.
      2. 2.2Resettlements

        • Markets are generally settled shortly after the end of the event in question. Betfair may settle (or part-settle) some markets before the official result is declared (or may increase a customer’s "available to bet" balance by the minimum potential winnings of that customer on a given market) purely as a customer service benefit. However, Betfair reserves the right to amend the settlement of the market if: (i) the official result is different to the result on which Betfair initially settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race, but before the result is official); or (ii) if the whole market is eventually voided (e.g. for an abandoned event).
        • Betfair reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).
        • If Betfair resettles a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.
      3. 2.3Non-runners

        • Subject always to the right of Betfair to void bets under its Terms And Conditions or for any exception under the Betfair rules, if a market contains a statement that says "ALL BETS STAND, RUN OR NOT" (or similar wording) in the Market Information then all bets on a team or competitor will stand regardless of whether or not the team or competitor starts the event or takes any part in the event.
        • Where the Market Information does not establish the validity of bets regardless of the participation of the teams or competitors, customers should refer to the Specific Sports Rules.
        • If a team or competitor is disqualified, withdraws or forfeits after starting an event, they will be deemed a loser provided that at least one other team or competitor completes the event. If no team or competitor completes an event (having started) then all bets will be void, except for bets on any markets that have been unconditionally determined.
    3. Abandonments, cancellations, postponements

      • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, where a market has no rules in the Specific Sports Rules or Market Information in relation to an abandonment, cancellation and/or postponement, the following will apply:
      • In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within three days after the scheduled completion date then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.
      • In relation to any tournament, competition or similar: If the event is not completed within three days after its scheduled completion date then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date of the event. If no official ruling is announced in this 90-day period then bets on any market relating to this event will be void, except for bets on any markets that have been unconditionally determined. If a market is to be voided but has been part-settled as a courtesy to Betfair customers, then such part-settled bets will be reversed and all bets on the market will be void.
      • Betfair will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following will apply: (i) Europa League outright = tournament; (ii) Champions League Group outright = tournament; (iii) Ryder Cup outright = tournament; (iv) Golf tournament outright = tournament; (v) Tennis Tournament outright = tournament; (vi) Motor Race (e.g. Grand Prix) = match.
    4. Change of venue

      • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if change of venue is not dealt with in the Specific Sports Rules and/or the Market Information then the following will apply:
      • For any team sport: If the scheduled venue is changed after a bet is placed, all bets will be void only if the new venue is a home ground of the original away team.
      • For all categories or markets other than team sports: If the scheduled venue is changed after a bet is placed, all bets will stand.
      • If there is a change in the type of scheduled surface (e.g. a tennis match switching from a grass court to a clay court) after a bet is placed, all bets will stand.
    5. Periods of time

      • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if any aspect is not dealt with in the Specific Sports Rules and/or the Market Information then the following will apply:
      • If the scheduled duration of an event is changed after a bet is placed but before the start of the event, then all bets will be void.
      • Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period, then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a football match, it will be deemed to have occurred in the first 45 minutes.
      • All bets apply to the relevant full "regular time period" including stoppage time. Any extra-time and/or penalty shoot-out is not included.
      • References within these Rules and Regulations to a particular number of "days" will mean the end of the day local time after the expiry of the specified number of days. For example, if a rugby match is scheduled for the 1st of December then the rule that allows the match to be completed within three days after the scheduled completion date (see Paragraph 3 above) would mean that the deadline for completion of that match would be 23:59:59 on the 4th of December.
    6. Match bets

      • Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. For example, for "match bets" on golf markets the rules are set out in the Specific Sports Rules. However, if any aspect is not dealt with in the Specific Sports Rules and/or the Market Information then the following will apply:
      • "Match bets" for one-off events are determined by the competitor or team with the best score, time or finishing position in the event. If none of the competitors or teams involved in the match bet complete the event or register a score, time or finishing position then bets are void unless specified otherwise in the Specific Sports Rules and/or the Market Information. Any competitor or team not completing an event or registering a score, time or finishing position having taken part in the "match bet" event will be settled as a loser providing at least one other team or competitor completes that event or registers a score, time or finishing position.
      • "Match Bets" for progress in a competition or event with multiple heats or rounds are determined by the competitor or team that qualifies to the furthest round (whether it takes part in the further round or not) or with the best score, time or finishing position in the final or same heat of that competition or event. If the relevant competitors or teams fail to qualify in the same round of the competition but in different heats then Dead Heat Rules will apply, irrespective of the finishing positions in their respective heats. Markets will be part-settled after the end of each round, and any subsequent disqualifications, penalties or amendments to results or qualifications will not have any effect on the market. Where one or more of the competitors or teams are disqualified, for the purposes of settlement, the disqualified competitor or team will be deemed to have progressed further in the competition or event than all those eliminated from the competition or event prior to the disqualification, and will be deemed to have finished last (or joint last if there is more than one disqualification in the same heat) of those still competing in the competition or event. Disqualification will be considered to have taken place at the time of the competitor's or team's removal from the competition or event by the relevant governing body, rather than at the time of the event that caused disqualification.
      • If one of the competitors or teams does not take any part in the event, then all relevant match bets will be void.
      • If an event or tournament is abandoned or reduced in duration such that any competitor or team fails to complete the match bet, event or tournament for any reason other than withdrawal or disqualification then all bets will be void, except for those that have been unconditionally determined.
    7. Dead heats

      • Unless stated otherwise in the Specific Sports Rules and/or the Market Information, the Dead Heat Rule applies to bets on a market where there are more winners than expected (in accordance with the Market Information).
      • For each bet accepted by Betfair on a relevant winning selection, the stake money is first reduced in proportion by multiplying it by the sum of the number of winners expected (as set out in the Market Information), divided by the number of actual winners (i.e. stake multiplied by [number of winners expected/number of actual winners]). The winnings are then paid to the successful backers on this "reduced stake" (reduced stake multiplied by traded price) and the remaining stake money is paid to the appropriate players.
      • For example, assume there is a dead heat for first place between three horses. "Client A" has backed one of the winners for a stake of 300 at the traded price of 4.0. When the event is settled, the stake (300) is multiplied by 1/3 (i.e. the number of expected winners (1) divided by the number of actual winners (3)) to calculate the reduced stake (100). "Client A" then receives the traded price matched (4.0) multiplied by the reduced stake (4 x 100 = 400). In this example, the net winnings of "Client A" are 100 (400 payout minus the original 300 stake). Alternatively, this can be viewed as the full amount paid to the traded price divided by the number of dead-heaters. In the above example this would be 300 at the traded price of 4.0 (1200) divided by 3; making 400 payout and 100 net winnings.
      • In relation to customers whose betting counterparty is Betfair, for the purposes of this section of the Betfair rules dealing with dead heats, the terms "Client A", "Client B" and "appropriate layers" should, where relevant, be read as "Betfair".
    8. Errors with bets placed on "Sportsbook" and "Multiples" products

      Betfair makes every effort to ensure that it does not make any errors when accepting bets. However, if as a result of a technical fault or human error, a bet is accepted, whether on Betfair Sportsbook or on a Betfair Multiples product that is at odds (which includes handicap provisions or similar) and/or is on terms that are either:

      1. Materially different from those available in the general betting market at the time the bet was made
      2. Clearly incorrect given the chance of the event occurring at the time the bet was made, then all bets will stand; however, Betfair will settle winning bets at the "correct price"

      To determine the "correct price", Betfair will take into account prices available in the general betting market at the time the bet was made, including prices offered by other major betting operators.

    9. Maximum winnings for Sportsbook and Multiples products

      The maximum payout limits outlined below apply to all bets placed on Betfair Sportsbook or Multiples products.

      The maximum payouts established in this section apply to individual events. If you place a bet that exceeds the applicable limits for a particular event, the relevant maximum payouts will still apply.

      The maximum payout limits refer to the total returns on your bets, excluding your original stake.

      The maximum payout limits apply to any one customer or group of customers acting together, backing the same combination of selections (regardless of whether or not such bets are struck separately, at a range of different prices, on different days or through a number of different accounts). If Betfair believes that a number of bets have been placed in this way, the total payment of all those bets combined will be limited to one single maximum payout.

      The maximum payouts shown below are given in euro.

      The following maximum payout limits will apply to the events shown (please note: If a multiple bet has been placed which involves events with different maximum payout limits, the lowest applicable maximum payout limit will apply to the whole of your multiple bet – for example, if you place a multiple bet on English Premier League football matches and on a golf tournament, your winnings will be capped at €250,000 and not €1,000,000):

      Football events:

      Events limited to €1,000,000

      Africa Cup of Nations, Copa América, Premier League, FIFA World Cup, Ligue 1 , Bundesliga 1, Serie A, Primera división "La Liga", The EFL Championship, UEFA Champions League, UEFA European Championship, UEFA Super Cup.

      Events limited to €500,000

      Austrian Bundesliga, Belgian Jupiler Pro League, EFL Cup, Scottish Premiership, Community Shield, CONCACAF Gold Cup, Copa Libertadores, Dutch Eredivisie, Dutch Super Cup, FA Cup, French Super Cup, German Super Cup, Italian Super Cup, EFL League One, EFL League Two, Portuguese Super Cup, Spanish Copa del Rey, Spanish Super Cup, UEFA Europa League

      Events limited to €250,000

      Argentine Apertura, Asia Champions League, Asian Cup, Australian A League, Australian Cup, Belgian Super Cup, National League North, National League South, Brazilian Campeonato, CONCACAF Champions League, Copa Sudamericana, Copa Italia, Croatian 1.HNL, Croatian Super Cup, Czech Cup, Czech ePojisteni.cz Liga, Danish Cup, Danish Superligaen, Dutch Cup, Dutch Jupiler League, FA Trophy, FAI Cup, Finnish Veikkausliiga, French Cup, French Coupe de la Ligue, French Ligue 2, German 2. Bundesliga, German Cup, Greek Super League, International Friendlies, Irish Premier League, Japanese Emperor's Cup, Japanese J-League Cup, Japanese J-League, Japanese Super Cup, EFL Trophy, Mexican Primera Division, MLS, Norwegian NM Cupen, Norwegian Tippeligaen, Polish Cup, Polish Ekstraklasa, Polish League Cup, Polish Super Cup, Portuguese Cup, Portuguese League Cup, Portuguese Superliga, Recopa Sudamericana, Romanian Liga I, Russian Premier League, Russian Super Cup, Scottish Challenge Cup, Scottish First Division, Scottish FA Cup, Scottish League Cup, Serie B, Setanta Cup, Setanta Shield, Spanish Segunda División, Swedish Allsvenskan, Swedish Cup, Swedish Super Cup, Swiss Cup, Swiss Super League, Toulon Tournament, Turkish Super Lig, U20 Internationals, U21 Internationals, Ukrainian Vischya Liga, Welsh Cup, Welsh Premier League, World Club Championships

      Events limited to €100,000

      AFC Challenge Cup, AFC Cup, AFF Suzuki Cup, African Champions League, Amsterdam Tournament, Austrian Cup, Austrian Erste Liga, Baltic League, Belarussian Vysshaya Liga, Belgian Cup, Bulgarian Cup, Bulgarian Premier League, Chilean Primera División, Scottish League Cup, Copa do Brasil, Croatian 2.HNL, Croatian Cup, Cypriot First Division, Czech Druha Liga, Danish First Division, Ecuadorian Serie A, Egyptian Premier League, Emirates Cup, Estonian Cup, Estonian Meistriliiga, Finnish Cup, Finnish Liigacup, Finnish Ykkönen, French National, German 3. Bundesliga, German Regionalliga Nord, German Regionalliga Sud, German Regionalliga West, Greek Cup, Hungarian Cup, Hungarian Labdarugo NB I, Hungarian League Cup, Icelandic Premier League, IFA Premiership, Irish Cup, Irish First Division, Israeli Ligat Al, Japanese J2 League, Norwegian Adeccoligaen, Polish Druga Liga, Portuguese LigaPro, Romanian Cup, Russian 1. Division, Russian Cup, Ryman Premier League, Scottish Division 2, Scottish Division 3, Serbian Cup, Serbian Super Liga, Slovakian Corgon Liga, Slovakian Cup, Slovenian Prva Liga, South Korean K-League, Southern Premier League, Swedish Superettan, Swiss Challenge League, Turkish Cup, U16 Internationals, U17 Internationals, U19 Internationals, Ukrainian Cup, Northern Premier League, Uruguayan Copa Bimbo, Uruguayan Primera División, Venezuelan Primera División, Victory Shield

      Events limited to €50,000

      Albanian Cup, Albanian Kategorie Superiore, Andorran Primera Divisió, Belgian Second Division, Bolivian Primera División, Premier League of Bosnia and Herzegovina, Brazilian Serie B, Chinese Super League, Columbian Copa Mustang, Danish Second Division East, Danish Second Division West, Estonian Esiliiga, Faroese Formula Deildin, Finnish Kakkonen A, Finnish Kakkonen B, Finnish Kakkonen C, Greek Beta Ethniki, Israeli Liga Leumit, Israeli State Cup, Italian Serie C1/A, Italian Serie C1/B, Latvian Virsliga, Lithuanian A Lyga, Luxembourg Division Nationale, Macedonian First. Football League, Maltese Premier League, Montenegrin Prva Liga, Norwegian Second Division Group 1, Norwegian Second Division Group 2, Norwegian Second Division Group 3, Norwegian Second Division Group 3, Paraguayan División Profesional, Peruvian Primera División, Singaporean S League, Premier League, Turkish First League

      Other sports events:

      Events limited to €250,000

      Golf.

      Events limited to €100,000

      Tennis, Cricket, NFL Football (USA), NHL Ice Hockey (USA), Motorsport, Major League Baseball (USA), NBA Basketball (USA), Snooker, Darts, Rugby Union, Rugby League.

      Events limited to €25,000

      Volleyball, Handball, "Other Bets", "New Markets" or any other sport or event not mentioned above.

      Overall maximum daily payout limit: Subject to any lower limits that may apply in respect of any particular event (as set out above), the overall maximum daily payout limit to any customer for all winning bets combined is €1,000,000 (or currency equivalent). If you place winning bets that exceed this daily limit, your winnings will be reduced to €1,000,000 and the remainder of your winnings in excess of €1,000,000 will be forfeited by you.

    10. Multiples

      Betfair currently offers a single type of multiple bets: "Fixed Odds Multiples". Please click here to see our FAQ page and additional information on Fixed Odds Multiples.

      Rules that apply to Fixed Odds Multiples

      • Customers placing a multiple bet will be betting with Betfair and Betfair will act as the counterparty to the bet.
      • A multiple bet consists of a number of legs. A leg is defined as one or more chosen selections in any individual event market.
      • Betfair reserves the right in its sole discretion not to accept certain multiple bets or to scale back stakes in certain circumstances.
      • All multiple bets placed are subject to the Betfair rules that apply to each individual sport that relates to any leg of the multiple bet.
      • Maximum payout limits for all combined bets:
      • If any selection in any leg is a non-runner or otherwise void under the Betfair rules (e.g. an abandoned match) then all bets on that individual leg will be void and the fixed odds multiple bet will be adjusted accordingly. In the event that voided legs mean that an individual bet within a multiple becomes a single bet, then this single bet will stand.
      • Betfair reserves the right not to accept certain combinations of fixed odds multiples, such as those including related contingencies (i.e. where the outcome of one event is likely to affect the odds on the outcome of another event). This may happen automatically at the bet placement stage. However, if such a bet is taken in error, Betfair may settle the individual bet combinations that include two or more of the related contingency selections, as single bets.

      Combination or multiple bets can be placed as a traditional or in-play bet; however, a combination or multiple bet may not include both types of bets at the same time.

    11. Acca Edge

      • Applies to Sportsbook accumulator bets (3 or more selections) only.
      • Not available for Each-Way accumulators, SP accumulators, bets placed with free bet tokens or permutation multiples (Yankee, Lucky 15 etc.).
      • Stakes are returned as cash directly into your account.
      • Acca Edge must be ticked at the time of bet placement and you must receive confirmation from Betfair that it has been "applied".
      • You acknowledge that the odds with Acca Edge may be different from the odds of the bet without Acca Edge.
      • Acca Edge will become void if any leg is settled void or any leg is subject to a dead heat reduction. In such circumstances, the bet will revert to a normal accumulator bet without Acca Edge and be priced based on the original leg prices taken at bet placement.
      • Bets placed with Acca Edge are available for Cash Out. However, any Cash Out (partial or full) will render Acca Edge void.
      • Betfair reserves the right to suspend or disable the Acca Edge feature at any time.
    12. Miscellaneous

      • All references to time periods in the Betfair rules relate to the Spanish time zone in which the event takes place. For example, a reference to the start time of a football match, relates to the local kick-off time.
      • All information supplied by Betfair is done so in good faith. However, Betfair cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, runners, times, scores, results or general statistics.
      • Betfair reserves the right to correct any obvious errors and will take all reasonable steps to ensure markets are administered with integrity and transparency.
      • If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information (for example, the application of an incorrect exposure algorithm) or includes any obvious error, then Betfair reserves the right to suspend the market and (providing it acts reasonably) to void all bets matched on the market.
      • Customers are responsible for ensuring that they check that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor is being referred to in the relevant market and to ensure that they are placing their bet on their chosen competitor.
      • Betfair reserves the right at any time, in its sole and absolute discretion, to suspend a Sportsbook market.
      • Betfair may, in its sole and absolute discretion, decide to suspend betting on a market at any time (even if this is earlier than anticipated by the Betfair rules). In the interests of maintaining integrity in the markets, Betfair may also void certain bets in a market or void a whole market in its entirety.
      • Please be aware that if you place related or corresponding bets on a combination of Fixed Odds and/or Multiples products (and/or the betting products of other third parties), it is possible for bets on one product to be voided in accordance with the Betfair Terms and Conditions, while bets on another product may stand. You should note that Betfair will have no liability to you in the event that one or more of your bets on Betfair products are amended or voided in accordance with Betfair Terms and Conditions, even if your other related bets stand (and even if you have specifically relied on bets you have placed on one product in order to place related bets on another product).
      • Betfair reserves the right to amend the Betfair rules at any time. Any such revision will be binding and effective immediately on the confirmation of receipt and acceptance of such rule changes by the customer, and any markets loaded after the new Betfair rules have been accepted will be governed by the new Betfair rules.
      • Betfair reserves the right at any time to cancel bets not yet accepted by Betfair to protect users.
      • After settlement of any market, the amounts of winnings/losses in respect of the bets will be rounded up or down to the nearest two decimal places. By way of example, €3.33333 will be settled as €3.33. If the amount ends in 0.5, it will be rounded up. In the commission calculation, the amount will be rounded up or down to the nearest two decimal places. If the amount ends in 0.5, it will be rounded up.
      • By their very nature "Special Bets" markets are unpredictable and should therefore be treated with particular caution. Customers are responsible for managing their own bets at all times.
      • The Betfair rules have been prepared in various languages other than Spanish for reference only. In the event of any differences between the Spanish version and the non-Spanish version, the Spanish version will prevail.

    PART C — SPECIFIC SPORTS RULES

    1. American football

      • All markets will be settled on the result including overtime unless stated otherwise in these Betfair American Football Rules or in the Market Information (e.g. the half time/full time market) or where the market has been unconditionally determined. If the game results in a tie after overtime, all bets on the outright match winner market will be void.
      • If a match does not start on the scheduled start date and is not completed within three days of the scheduled completion date, all bets will be void except for those on markets that have been unconditionally determined.
      • If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, either: (a) at least 55 minutes of play must have elapsed; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those that have been unconditionally determined. In those instances, if the scores are tied then all bets on the outright match winner market will be void.
      • For "Individual Player" markets, bets will be void on any player who does not start in any "down" during the match.
    2. Athletics

      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
      • Except as otherwise provided for in the Market Information, if a track or field event is abandoned, cancelled or postponed and not completed within seven days of the scheduled completion date, all bets will be void except for those on markets that have been unconditionally determined.
    3. Australian rules football

      • Bets apply to regular time excluding overtime. However, overtime is included in the case of finals matches, except for markets that have been unconditionally determined or as stated otherwise in the Market Information (e.g. half-time markets). If the game results in a tie, the Dead Heat Rules apply to bets on the match odds market.
      • If a match does not start on the scheduled start date and is not completed within the following three days, all bets will be void except for those on markets that have been unconditionally determined.
      • If a match starts but is abandoned or postponed before half-time and not completed within the following three days, the match will be deemed a tie and settled on Betfair Dead Heat Rules. If a match is abandoned or postponed in the second half and not completed within the following three days, the match will be settled on the official result declared by the relevant governing body. In both instances, bets on the match odds market will be settled as set out above and all other bets will be void, except for those on markets that have been unconditionally determined.
      • All bets relating to any individual player will stand if they are listed in any 22-player squad, irrespective of whether they take any part in the match or not.
    4. Baseball

      • Should a game not start on the scheduled start date, all bets will be void.
      • 4.5 innings rule: Should a game be called, results are official after 5 innings of play, or 4.5 innings should the home team be leading at the commencement of the bottom of the 5th inning. Should a game be called, the winner will be determined by the score after the last full inning completed (unless the home team score to tie, or take the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is suspended). Note: Suspended games will not be resumed.
      • 8.5 innings rule: For total runs and handicap betting , there must be a minimum of 9 innings’ play, or 8.5 innings should the home team be winning, for bets to stand.
      • The listed pitchers must start the game. Bets on a "specific pitcher" and on "listed pitchers" that were made when the pitcher was initially listed will not be valid where a pitcher is changed but then reinstated. Pre-match betting: all bets include extra innings, unless otherwise indicated. Moneyline bets: settled as per the 4.5 innings rule. Total runs and handicap betting: settled as per the 8.5 innings rule.
      • For "5 inning - Moneyline" markets, the market will be void if the result is tied after five innings.
      • For all American League (AL) and National League (NL) winner markets, bets will be settled on the basis of the winners of the American League and National League as declared by the MLB.
    5. Basketball

        5.1 General Rules

      • Bets will be settled according to the result declared by the relevant governing body at the end of the match (including any overtime played).
      • If a match does not start on the scheduled start date, all bets will be void.
      • If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, either: (a) at least 43 minutes of play must have elapsed in any NBA match or 35 minutes of play must have elapsed in any other match; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those on markets that have been unconditionally determined. In these instances, if the scores are tied then dead heat rules will apply to bets on the outright match winner market.
      • Quarter/half markets: The entire period/half of play must be completed for bets to stand.
      • Winner markets (including the division and conference winner): If a winner is determined by playoffs, all bets will be settled on the outcome of the playoff, and not by the team's final position in the league (division/conference).
      • "Player points (over/under)" market: Bets placed on this market refer to the number of points scored by a named player by the end of the game (including overtime). If the player does not take any part in the game, all bets placed on that player will be void.
      • "Player points (over/under)" market: Bets placed during half-time refer to the number of points scored by a named player by the end of the game (including overtime). If the player does not take any part in the second half, all bets placed on that player during half time will be void.
      • "Match player" market: Bets placed on this market refer to the number of points scored by a named player by the end of the game (including overtime). If the player does not take any part in the game, all bets placed on that market will be void.
      • 5.2. European/international/NBA basketball

      • Overtime is included in the settlement of the following markets: Moneyline, points spread, game totals (over/under), totals odd or even, home team totals (over/under), away team totals (over/under).
      • All other markets will be settled on the result at the end of regular time.
      • 5.3. NCAA basketball — US

      • The markets: Handicap betting, totals points and odd/even: resulted on the score at the end of the game, inclusive of overtime. If the match markets include the option of a tie, they will be settled on the result at the end of regular time.
      • The Last point market is settled on the last point at the end of regular time.
    6. Boxing

      • All individual bout markets will be settled according to the official result declared by the relevant governing body immediately after the end of the fight, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in tallying the points or in order to correct an error in reporting the result).
      • If a fight is abandoned, cancelled or postponed and not completed within three days of the scheduled start date, or a boxer is withdrawn or substituted before the first-round bell, all bets will be void.
      • If a boxer retires before the start of a round, fails to answer the bell or is disqualified for any reason between rounds, the fight will be deemed to have finished at the end of the previous round.
      • If one of the boxers is disqualified they will be deemed a loser.
      • If the scheduled duration of the fight is altered in time or number of rounds after the relevant bets have been placed then all bets will be void, except for Match odds.
      • If the venue is changed after a bet is placed to a venue in a different country, then all bets will be void. For all other changes to the fight venue, bets will stand.
      • If a fight is declared a "no contest" then all bets will be void.
    7. Cricket

      1. 7.1General Rules

        • If the official result is a tie and this is not offered on the market, then all "match odds" bets will be void.
        • If a ball is not bowled during the series or match then all bets will be void, except for those on any market that has been unconditionally determined (e.g. in the "completed match" market).
        • If a match is shortened by weather, all bets will be settled according to the official result (including for limited overs matches in which the result is determined by the Duckworth-Lewis method).
        • In the event of a match being decided by a bowl-off or toss of the coin, all bets will be void.
      2. 7.2Test matches

        • If a match starts but is later abandoned for any reason other than weather (such as dangerous or unplayable wicket or outfield; pitch vandalism; strike or boycott; crowd protests/violence; stadium damage; acts of terrorism and acts of God etc.), Betfair reserves the right to void all bets, except for those on markets that have been unconditionally determined.
        • If fewer than 20 overs are bowled in the test inning then all bets on innings runs markets will be void, except for those on any market that has been unconditionally determined (for example, if the team is all out before 20 overs).
      3. 7.3Limited overs matches

        • If a match is declared "no result'', bets will be void on all markets, except for those markets that have been unconditionally determined or where the minimum number of overs have been bowled as laid out in the market specific information.
        • When the Duckworth Lewis method is used, all bets in the "highest first 15 overs score" and "highest opening partnership" markets will be void, except for those markets that have been unconditionally determined prior to the application of the Duckworth Lewis method. All other markets will be settled according to the result determined by the Duckworth Lewis method.
        • In the event of a new toss taking place on a scheduled reserve day for a limited overs match, all bets that were placed after 45 minutes before the scheduled start of play on the first day will be made void. This rule relates to all markets except those that have been unconditionally determined (e.g. in the win the toss and toss combination markets).
      4. 7.4Batsman markets

        • If any player named in the "top team batsman" market does not play in the starting eleven (or is not selected as a supersub), all bets on the market will be void. Players named in the starting eleven (or selected as a supersub) who do not bat are deemed not to have scored any runs.
        • At least one ball must be hit for bets placed on individual batsman runs to stand.
        • If a player withdraws and does not finish their innings, their result will stand.
    8. Cycling

      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
    9. Darts

      • In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the case of the final, the player declared the winner).
      • If a match is not completed for any reason, then bets on "any correct score" or "next leg/game/set" market will be void unless the market has been unconditionally determined.
      • If a match is not completed for any reason, then bets on any handicap market will be void unless the market has been unconditionally determined.
    10. Rowing

      • If a crew or individual starts a race but does not complete it then all bets placed on this crew or individual will be void, including bets on races in which this crew or individual took part. If no crew or individual completes a race, then all bets will be void.
      • If a regatta is cancelled for any reason, all bets will be void, except those on markets for which the outcome is already known.
      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
    11. Rugby union and rugby league

      • "Tournament points" and "tournament tries" bets will apply to all playing time, including any extra-time in any match where an official result is declared.
      • For "time of first try" markets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.
      • For the purpose of markets involving tries, penalty tries will count with the exception of "first individual try scorer" markets where penalty tries will not count.
    12. Snooker and pool

      • In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the case of the final, the player declared the winner).
      • If a match is not completed for any reason, then bets on "any correct score" or "next frame" market will be void.
      • If a match is not completed for any reason, bets on any handicap market will be void unless the outcome of the market is already known.
    13. Football

      • If a match has not started (or if Betfair believes that a match will not have started) by 23:59 (local time) on its scheduled start date, then all bets will be void unless Betfair has knowledge that the match has been rescheduled to be played within three days of its original start date.
      • If a match starts but is later abandoned or postponed and is not played (i.e. 90 minutes of play according to the official regular time, plus any time added) within three days of the scheduled start date, all bets will be void, except those that have been unconditionally determined.
      • For friendly matches, all match markets will be settled on the result at the end of the match (excluding extra time), regardless of whether or not the full scheduled match time is completed.
      • If a match starts but is later abandoned or postponed and it is played (i.e. 90 minutes of play according to the official regular time, plus any time added) within three days of the scheduled start date, all bets will stand, except if the match is restarted from the beginning. If the match is restarted from the beginning then all bets matched before the market went in-play will stand, but any bets placed in-play will be void, except for any bets placed in-play on markets that have been unconditionally determined, which will stand.
      • If a team is disqualified, thrown out or otherwise removed from a league, one of the following will apply:
      • If this happens before the relevant season has started, all bets on all affected markets will be void (except for those on markets that have been unconditionally determined).
      • If this happens after the relevant season has started, all affected markets will stand and the team will be deemed to have lost and all bets on that team will be settled accordingly in all relevant markets (assuming, of course, that it is not subsequently reinstated before the end of the season).
      • The relevant season will be deemed to have started once the first league game has been played. For the purposes of this rule, markets relating to individual matches will not be deemed "affected markets".
      • For "time of first goal" bets (i.e. "First Goal Odds" markets), the first half is deemed to last 45 minutes, regardless of stoppage time. Also for these markets, please note that the "0-10 minutes" selection covers the first 10 minutes of the match. In other words, it runs from 0:00 until just before the clock hits 10:00 minutes of play. The "11-20 minutes" selection runs from 10:00 until just before the clock hits 20:00. The same principle applies to each of the other selections in this market.
      • If we offer markets relating to the number of fouls or incidents to occur, these will be determined on the number of incidents booked, rather than on the number of whistle blows.
      • If no official result declared by a relevant governing body is available, the result will be determined by Betfair (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 72 hours of settlement then Betfair will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except where Betfair has announced that it is waiting for further information, any information that comes into the public domain more than 72 hours after a market has been settled will not be considered by Betfair (regardless of whether or not such information may have led to a different result).
    14. Golf

      • Tournament bets will only be settled if the minimum number of holes stipulated in the Market Information have been completed.
      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
      • If a player does not start a tournament, then all bets on that player will be void.
      • Any player starting a tournament but withdrawing or being disqualified before the end of the tournament will be settled as a loser.
      • If a tournament is shortened and Betfair settles the tournament markets, then all bets matched after the last completed round will be void.
    15. Ice hockey

      • All bets on "Regular Time" markets will be settled on the result at the end of regular time, excluding overtime. All bets on "Moneyline" markets will be settled on the result at the end of regular time including "any overtime and shootouts that may be played".
      • If a match does not start on the scheduled start date and is not completed within three days of the scheduled completion date, all bets will be void except for those on markets that have been unconditionally determined.
      • If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, either: (a) at least 55 minutes of play must have elapsed; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those that have been unconditionally determined. In these instances, if the scores are tied in matches with an outright winner — no tie market ("Moneyline" bets, where no tie is offered), Dead Heat Rules will apply to bets on the outright winner.
    16. Motorsport (which may include, amongst others, Formula One, Superbikes and The Dakar Rally)

      • If a race is abandoned and no presentation position or official result is declared, all bets on that race will be void except for bets on any markets that have been unconditionally determined.
      • If the scheduled venue is changed after the markets have been loaded by Betfair, all bets will be void.
      • On "Head-to-Head" bets (i.e. match bets), the driver/rider who finishes ahead or completes the most number of laps is deemed to be the winner.
      • In any case where there is no podium presentation, but the Market Information states that settlement of the relevant market will be based on the result at the time of the podium presentation then the market will be settled on the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
    17. Swimming

      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
    18. Tennis

      • If a player or pairing retires or is disqualified from any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However, when this occurs before the conclusion of the first set, all bets placed on this particular match will be void.
      • All bets relating to the number of occurrences of certain events within a tournament will be void if the tournament is reduced in length, postponed or cancelled, except for those on markets that have been unconditionally determined.
      • All bets will stand, regardless of any change to the match venue or playing surface.
      • If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets that have been unconditionally determined.
      • Where markets are offered on individual sets within a match, a withdrawal or disqualification during a set will render all bets on that set market and all individual set markets void, except those on markets that have been unconditionally determined.
    19. Skiing

      • Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.
      • If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).
      • Except as otherwise stated in the Market Information, if an event is abandoned, postponed or cancelled, all bets will be void unless (a) the event is completed at the same venue within seven days of the official scheduled completion date; or (b) a result is "called" by the relevant governing body.
      • Betfair General Rules will apply for "match bets".
    20. Horseracing

      1. 20.1General

        • All individual race markets will be determined according to the official result at the time of the "weigh-in" (or equivalent). Subsequent disqualifications, appeals or amendments to the result will be disregarded. Card numbers are posted as a guide only: bets are placed on a named horse. Information (such as jockey silks, saddlecloth numbers etc.) is provided "as is" and is for guidance only. Betfair does not guarantee the accuracy of this information and use of it to place bets is entirely at your own risk.
        • If a race is abandoned or otherwise declared void, or in the event of a walkover, all bets on that race will be void.
        • If the scheduled venue is changed after the markets have been loaded by Betfair, all bets will be void.
        • Where a race is postponed and does not take place on its scheduled day, all bets on that race will be void.
        • If a scheduled surface type is changed (e.g. turf to dirt), all bets will stand.
      2. 20.2Ante-post bets

        • Subject to the points below, in Ante-post markets, all bets on an individual horse stand whether the horse runs or not.
        • For GB and Irish racing: If a horse is balloted out, all bets on that horse will be void.
        • If a horse listed in an Ante-post market dies, Betfair will use the available information to determine the time of the horse's death. Betfair will then, acting reasonably, determine whether the horse was a "material runner" in the market. Betfair will undertake a similar determination in cases where it is advised through official channels that a runner has been formally scratched from an Ante-post race. In determining whether a horse is a material runner, Betfair will look at the general price of the horse immediately before the horse's death (or immediately before the notification of its withdrawal), in the Betfair market and in the wider betting market. Broadly, Betfair will consider a horse to be a material runner if it is deemed to have an approximate chance of winning of 8-10 percent or better.
        • If Betfair determines that the horse was a "material runner", then all bets struck in the market (on all selections), even if no bets have been placed on the horse, between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void.
        • If Betfair determines that the horse was not a "material runner", then just bets struck on the horse in question between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void.
        • Bets matched on horses after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be void, unless the race in question has a subsequent supplementary entry stage.
        • If the race has a subsequent supplementary entry stage, horses will not be removed from the markets until the date of such subsequent supplementary entry stage (even if they had not been entered for the race, had been removed from a prior entry/removal stage or had been withdrawn).
        • No deduction factor will be applied to Ante-post bets as laid down in the "Betfair Non-Runner Rule".
        • Where an event is postponed or rescheduled to another day at the same venue, then Ante-post bets will stand unless entries are reopened in which case all bets will be void.
        • All relevant bets will be void where an event is: abandoned and not rescheduled; or postponed and rescheduled to another venue; or postponed and rescheduled to another day at the same venue with entries for the race being reopened or reverting back to a previous entry stage provided that any additional horses are entered or re-entered and such entries are deemed "material runners" for betting on the race. For the avoidance of doubt, where a race is postponed and rescheduled to another day at the same venue, relevant bets will stand where entries at the time of postponement remain unaltered or include any addition(s) not deemed material runners prior to the rescheduled race.
      3. 20.3Place betting terms

        • The number of winners in "to be placed" markets is as set out in the Market Information and is determined with reference to the number of runners known to Betfair when the market is loaded.
        • Once opened, the number of winners in "to be placed" markets will not be affected by further non-runners.
        • If the number of winners stated in the Market Information is equal to or greater than the number of runners, all bets in this market will be void.
        • If the number of placed horses is less than the number of potential winners listed in the Market Information, the winners will only be the placed horse(s).
      4. 20.4Best odds guaranteed

        • "Best Odds Guaranteed" is offered on UK and Irish horse race winner markets. It applies to any price taken on singles on the day of the event and race winner markets only (Win and Each-Way [win and place]). "Best Odds Guaranteed" is not available on Ante-post markets.
        • Where "Best Odds Guaranteed" is offered, bets will be settled at the Industry Starting Price (SP) if the SP is bigger than the price taken by the customer when they place their bet. For example, if the price taken is 3/1 and the SP is 4/1, we will pay out at the bigger price of 4/1.
        • In the event of a Rule 11.2 deduction applying to a price taken, we will pay at the bigger odds after the Rule 11.2 deduction has been made to the price taken.
        • Where no SP is returned, the last price offered by Betfair will be taken as the SP.
        • Betfair reserves the right to withdraw the "Best Odds Guaranteed" promotion at any time.
      5. 20.5Starting prices

        • SP bets placed on the Betfair Sportsbook or Betfair "Fixed Odds" products will be settled on the official Industry Starting Price and not the Betfair SP.
        • If no official Industry Starting Price or Industry Off Course Starting Price is returned, bets will be settled at the last price quoted on the Betfair Sportsbook prior to the off of the race.
      6. 20.6Double resulting

        • All bets placed on horseracing in the UK and Ireland will be settled on First Past the Post AND the official result.
        • This offer applies to winning single and multiple bets and the win part of Each-Way bets (win and place) placed on markets settled according to the official result.
        • Double Result means if your horse is declared the winner according to the First Past the Post system, you get paid; however, should your horse be awarded the race or promoted to a place, as a result of a steward's enquiry or an objection that is announced before the "weigh in" or "winner alright" announcement, we will still pay you.
        • Exceptions: The exceptions where First Past the Post does not apply and bets are only settled according to the official result are:
          • A selection taking the wrong course
          • A selection carrying the wrong weight or the jockey failing the "weigh in"
          • An Ante-post bet
          • A Forecast or Tricast bet
          • A void race
          • A selection given as the winner in error by the judge
          • All bets on horseracing outside of the UK and Ireland are settled on the official result declared on the day that the event is held. Any subsequent disqualification will not be taken into account in the settlement.
      7. 20.7Match betting

        • This market is settled on the horse with the best finishing position in the race in question. If the two horses reach the same position, the bet is settled as a dead heat.
        • The market will be settled according to the official result at the time of the "weigh-in" announcement. Subsequent disqualifications or amendments to the result will be disregarded. If a horse comes under starter's orders but refuses to race, all bets will be void. Any other circumstances giving rise to a "non-runner" will not affect this market. At least one horse must finish the race for bets to stand. If the race in question is not held on the scheduled day, the market will be void.
      8. 20.8Place terms

        • Each-Way bets (win and place) are offered for the majority of races. For all horse races (at Early Price, Show Price and SP), the Each-Way terms (win and place) are affected by the type of race and the number of runners taking part. These terms are as follows:
        • Race type

          No. of runners

          Place odds

          No. of places

          All

          4 or fewer

          Win only

          Win only

          All

          5-7

          1/4

          1,2

          Non-handicaps

          8+

          1/5

          1,2,3

          Handicaps*

          8-11

          1/5

          1,2,3

          Handicaps*

          12-15

          1/4

          1,2,3

          Handicaps*

          16+

          1/4

          1,2,3,4

        • [* "Handicaps" include all Handicap and Nursery races]
        • The "win" and "place" part of "Each-Way" multiple bets (win and place) are settled separately (that is, win-to-win and place-to-place).
        • Once opened, the number of winners in "to be placed" markets may be affected by further non-runners.
        • If the number of placed horses is less than the number of potential winners, the winners will only be the placed horse(s).
        • If any race is reduced to four runners or fewer, all "Each-Way" bets (win and place) will be taken as "all-to-win" given that there are no places.
      9. 20.9Winning distance bets

        • Unless stated otherwise in the Market Information, "winning distance" bets are placed on the sum of the winning distances from each race on one particular day at a race meeting.
        • The winning distance in a race will be the officially declared distance between the first two horses past the post. However, if either the first or second horse past the post is disqualified because: (i) of an incorrect weight carried; (ii) they have taken the wrong course; (iii) the jockey of either horse fails to weigh in, or weighs in light after the race; then in each case the winning distance will be that between the first and second horse under the official result.
        • For the purpose of this bet, the maximum distance on any individual race will be 12 lengths for Flat races and 30 lengths for National Hunt races (which includes National Hunt Flat races) and these distances will be applied where only one horse finishes a race. For distances below half a length, the following scale will be applied:
          • Nose: 0.05 length
          • Short-head: 0.1
          • Head: 0.2
          • Short-neck: 0.25
          • Neck: 0.3
        • If a meeting has three or more races abandoned or declared void, then all "winning distance" bets will be void, unless the entire market has been unconditionally determined.
        • When only one or two races are abandoned or declared void then "winning distance" bets will be settled with a default distance used for each abandoned or void race. The default distances are two lengths for Flat racing and ten lengths for National Hunt racing. .
        • In the case of a walkover (a race with no other contestants, in which only one participant finishes the race), the following distances will be applied:
          • Flat: 5 lengths
          • National Hunt: 12 lengths
      10. 20.10Betfair Non-Runner Rule

        • The Betfair "Non-Runner Rule" relates to the adjustment of odds on bets already matched when a horse in a race is declared a non-runner. In order to make the adjustment, Betfair applies a reduction factor to the remaining runners. The reduction factor allocated to a non-runner is a calculation (the details of which are described below) of that horse's chances of winning (or being placed etc., as appropriate) and is applied to bets already matched on the other runners in the relevant market(s).
        • Any horse listed when the relevant market is loaded which does not subsequently come under starter's orders is deemed a non-runner.
        • When the market is loaded, each horse is given a "reduction factor", based on a forecast price, which is expressed as a percentage. These reduction factors may be updated periodically at the discretion of Betfair based on the market. The current reduction factor percentage for each horse can be viewed on the information page on the Betfair website or by asking the Helpdesk.
        • Reductions will be made to both win and place markets but applied differently (as described below), and horses will have a different reduction factor for each market.
        • As soon as Betfair becomes aware that a horse is an official non-runner, the following policy will be applied:
          • All matched bets on that horse will be void and the horse will be removed from the market.
          • In the win market: If the reduction factor of the non-runner is 2.5% or greater, the traded price of all the matched bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor. If the non-runner's reduction factor is less than 2.5%, reductions will not be applied.
          • In the place market, the reduction factor of all non-runners will be applied (even if less than 2.5%) and the potential winnings in relation to matched bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor.
        • All the reduction factors on the remaining horses will be adjusted to reflect their improved chance of winning.
        • Reduction factors are not applied to bets that are struck in-play. However, if a market is turned in-play prematurely by error (or, for example, there is a false start), all bets matched during this time will be subject to any later reduction factor, provided that the market is turned out of play before the race commences. In the event of a late withdrawal, Betfair reserves the right to remove the runner after completion of the race. In this case, only those bets matched prior to the off will be affected by a reduction factor.
        • In the event of a non-runner being removed from a race in error, Betfair will reinstate both the runner and all previously matched bets associated with that runner. All bets made between the time of withdrawal and reinstatement will be void in both the place market and the win market. The reduction factor applied to matched bets at the time of withdrawal will be reversed and the original prices will become valid.
        • Any non-runners will be removed from the relevant markets in the order in which they are brought to the attention of Betfair. If Betfair becomes aware of more than one non-runner at the same time, it will remove the non-runners from the relevant markets in racecard order.
      11. 20.11How the reductions are applied

        • In the win market, reductions will be made on the traded price.
        • For example: If the non-runner's final reduction factor is 25%, the traded price on all previously matched bets on other horses will be reduced by 25% (traded price of 8.0 would become 6.0 etc.). And these might be further reduced if another horse is subsequently declared a non-runner.
        • In the place market, reductions will be made to the potential winnings on the bet only, and not the traded price.
        • For example: If the non-runner's final reduction factor is 25%, the potential winnings on all previously matched bets on the other horses will be reduced by 25% (a traded price of 8.0 would become 6.25). For example, a €10 bet on a horse to be placed at a traded price of 8.0 would provide winnings of €70. If there is a non-runner with a reduction factor of 25% in the race, that factor will be applied to the €70 of potential winnings, leaving potential winnings of €52.50. Therefore, the revised traded price will be 6.25.
        • The traded price may be further reduced if any other horse(s) is(are) subsequently declared a non-runner; however, odds cannot be reduced below 1.01.
        • Reserves: A reserve runner may appear in the relevant markets but will have a non-applicable reduction factor until Betfair has received confirmation that it is a confirmed runner, in which case an applicable reduction factor may apply to it.
        • For the avoidance of doubt, any reduction factor applicable to a non-runner replaced by a reserve, will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner by Betfair. Likewise, should a reserve runner become a confirmed runner but subsequently become a non-runner, any reduction factor applicable to such non-runner will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner by Betfair.
      12. 20.12Betfair Non-Runner Rules

        • If a horse comes under starter's orders but refuses to race, the bet will be a loser.
        • With the exception of Ante-post bets as described above, in all horse races where a runner is withdrawn, or adjudged not to have started — and therefore been declared a non-runner by the starter — stakes on that selection will be refunded.
        • Bets on the remaining runners in that race, where a price has been taken, may be subject to a deduction. This is based on Tattersalls Rule 4(c) (see below) and is dependent on the withdrawn horse’s price at the time it was withdrawn.
        • Bets on horses in reformed markets that subsequently have one or more withdrawn horses may also have a deduction applied based on the prices of any withdrawn horse(s) at the time of the withdrawal(s).
        • In the event that there is insufficient time to form a new market on the race, bets placed at starting price may also be subject to a deduction based on Tattersalls Rule 4(c).
        • For bets where a price is taken, the application of Rule 4(c) will be determined by the last Betfair price available at the time the relevant horse is withdrawn.
        • Deductions in euro will be applied based on the odds of any withdrawn horse as follows:
        • Price of selection

          Deduction

          Price of selection

          Deduction

          1/9 or shorter

          90c

          6/5 to Evens

          45c

          2/11 to 2/17

          85c

          6/4 to 5/4

          40c

          1/4 to 1/5

          80c

          7/4 to 13/8

          35c

          3/10 to 2/7

          75c

          9/4 to 15/8

          30c

          2/5 to 1/3

          70c

          3/1 to 5/2

          25c

          8/15 to 4/9

          65c

          4/1 to 10/3

          20c

          8/13 to 4/7

          60c

          11/2 to 9/2

          15c

          4/5 to 4/6

          55c

          9/1 to 6/1

          10c

          20/21 to 5/6

          50c

          14/1 to 10/1

          5c

             

          Over 14/1

          No deduction

        • If there are two or more withdrawals in one event, the deduction will not exceed 90c. If the price of a withdrawn selection is not quoted in the above table, then Rule 4(c) will be applied at the next highest price quoted. For example, 21/5 would be classed in the 9/2 bracket for Rule 4 purposes.
        • Reserves: In races with reserves, reserves will generally be priced up within the market. However, if any bets are taken prior to a reserve horse being declared to run and where the reserve was not priced up at the time the bet was placed, then any such bets will be settled on the result "without the reserve runner(s)". "Each-Way" bets settled on the result "without the reserve runner(s)" will be based on the number of runners, excluding reserves, that start the race. In races where reserves are priced but do not run, Betfair may make a Rule 4 deduction in accordance with the above Betfair Non-Runner Rule.
        • Incorrect withdrawals: If a horse is removed from a market but subsequently takes part in the race, then all bets on that selection will be made void and stakes refunded at the point that the selection was removed from the market. If the horse is reinstated in the market, all original bets will be reinstated subject to customers having available funds in their account. If a customer does not have available funds in their account at the time of reinstatement, the voided bet will not be reinstated.
      13. 20.13Betting without the favourite

        • For the purposes of this bet, the "without" selection(s) will be the shortest price horse(s) as determined by Betfair early prices. If there is a change of favourite, all bets on this market will be void.
        • Winning bets on this market will be as by your selection, either as the race winner or as finishing in second place after the favourite.
        • "Each-Way" bets will be determined as per the industry SP based on the actual number of runners in the relevant market.
        • If the "favourite" becomes a non-runner, bets are settled as normal winning bets.
        • In the event of non-runners and withdrawals, winning bets are subject to Rule 4 deductions.
      14. 20.14Additional rules

        • Horses will not be coupled.
        • Where any horse(s) run(s) for purse money only, it/they is/are deemed a non-runner/non-runners for betting purposes.
        • Should this result in the number of possible winners stated in the relevant Market Information being equal to or greater than the number of runners in the relevant Betfair market, all bets in the market will be void.

      V 01/15 24/08/15

RULES AND REGULATIONS

Exchange Rules

PART A — INTRODUCTION

  1. Use and interpretation

    The Betfair Exchange Rules and Regulations ("Exchange Rules") are part of the Betfair Terms and Conditions.

    The Exchange Rules apply to all bets placed on Betfair Exchange markets. The Exchange Rules also apply to the Betfair Exchange "Multiples" product (see the Multiples section below for further details). The Exchange Rules do not apply to markets offered or bets placed on the Betfair Sportsbook or on the Betfair "Fixed Odds" product. The Exchange Rules consist of the following:

    - This INTRODUCTION section (Part A);

    - The GENERAL RULES (set out in Part B below);

    - The SPECIFIC SPORTS RULES (set out in Part C below – these apply to certain sports); and

    - The MARKET INFORMATION (located on every Betfair market either under the tab entitled "Rules" or under the "Rules" or "i" button).

    The General rules apply to all bets, unless stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules will prevail. If there is any inconsistency between the Market Information and the General Rules or the Specific Sports Rules, the Market Information will prevail, except where the General Rules or Specific Sports Rules use the phrase "regardless of what it says in the Market Information" or similar wording.

    For any category or market not referred to in the Specific Sports Rules (e.g. "Special Bets" or beach volleyball), the General Rules and Market Information will apply.

    Please note that there are separate Rules and Regulations for each of our Exchange and Sportsbook products. The rules governing how markets are offered, managed and/or settled are not the same for every market on each product. In certain circumstances, a bet that is settled as a winner on one product may be settled as a loser on the other product (and vice versa). Additionally, different settlement rules may apply so that bets that are a winner on one product may be settled as a dead heat or be voided on the other product. Customers must ensure that they familiarise themselves with the relevant rules that apply to the bets that they place on Betfair products.

  2. Market Information

    The Market Information is provided for information purposes as an at-a-glance guide on how Betfair intends to manage the market. The Market Information may also contain rules on market settlement; however, it must always be read in conjunction with the General Rules and the relevant Specific Sports Rules and a link to this Rules and Regulations page will usually be provided in the Market Information for each market.

    Whilst the Market Information may give a guide to how markets will be managed, regardless of what it says in the Market Information, Betfair reserves the right to suspend acceptance of bets in any market at any time at its sole discretion, including in order to carry out necessary administration and/or to take any necessary action to protect Betfair customers.

    Betfair will not amend the Market Information after a market has been loaded, except to correct obvious errors and/or to add wording to clarify the Market Information where appropriate.

  3. Customer responsibility

    Betfair customers should make themselves aware of all of the Exchange Rules affecting any market on which they wish to place a bet. Customers should not simply rely on the Market Information as the Market Information is unlikely to contain all of the applicable rules relating to a market.

    By their very nature "Special Bets" markets are unpredictable and should therefore be treated with particular caution. Customers are responsible for managing their own positions at all times in such markets. Customers should pay particular attention to the Market Information on "Special Bets" markets to ensure they understand the basis on which the market will be administered and settled.

  4. CUSTOMER BETTING DISPUTES

    Any Betfair customer who has any concerns or questions regarding the Exchange Rules or regarding the settlement of any Betfair market should contact Betfair via email at support.es@betfair.es or via the relevant country-specific Helpdesk email address or telephone number.

    If a customer is not satisfied with how a bet or a market has been settled, then the customer should provide details of their grievance to Betfair via email at support.es@betfair.es or via the relevant country-specific Helpdesk email address or telephone number. Betfair will use its reasonable endeavours to respond to queries of this nature within a few days (but intends in any event to respond to all such queries within 14 days of receipt).

    When a customer has exhausted the internal Betfair betting dispute process without a satisfactory outcome, they may submit their betting dispute to the DGOJ (Dirección General de Ordenación del Juego — Spanish Directorate General for the Regulation of Gambling).

    Following a DGOJ ruling, Betfair reserves the right, at its discretion, to take appropriate action, which may include, amongst other things, the following options: (a) reversing settlement for all bets placed on the relevant market, including making adjustments to customers' accounts where necessary; or (b) paying out any customer who placed a bet on the market their "net position" if that customer would have been in a better position had the market been settled as DGOJ recommended (for example, if a customer would have won more money had the market been settled in that way, that customer will be paid the difference between what they originally received when the market was settled and the amount they would have won had the market been settled as DGOJ recommended).

Part B — GENERAL RULES

  1. Managing markets in-play

    a) General

    For everything other than horseracing and greyhound racing, if a market is not scheduled to be turned in-play but Betfair fails to suspend the market at the relevant time, then:

    If the event has a scheduled "off" time, all bets matched after that scheduled off time will be void; and

    If the event does not have a scheduled "off" time, Betfair will use its reasonable endeavours to ascertain the time of the actual "off" and all bets after the time of the "off" determined by Betfair will be void.

    For greyhound racing, if a market is not scheduled to be turned in-play but Betfair fails to suspend the market at the relevant time, then all bets matched after the official "off" time will be void.

    Betfair aims to use its reasonable endeavours to suspend in-play markets at the start of and at the end of the event. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended at the relevant time.

    Betfair will not part-suspend outcomes/selections in an Exchange market that has been turned in-play (although it may do so in Sportsbook or Fixed Odds markets).

    Betfair customers are responsible for managing their in-play bets at all times.

    For the purposes of in-play betting, customers should be aware that transmissions described as "live" by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.

    The availability of an in-play market on our Exchange product for a particular event does not necessarily mean that there will be an equivalent in-play market for the same event on our Sportsbook or Fixed Odds products.

    b) All markets other than football markets and Australian markets — not suspending at the time of the "off"

    In relation to markets that are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at the time of the "off". The time of the "off" for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at the time of the "off".

    If a market is scheduled to be turned in-play but Betfair does not suspend the market and cancel unmatched bets at the time of the "off" and the market is not turned in-play with unmatched bets cancelled at any time during the event, all bets matched after the scheduled time of the "off" will be void (in the case of horseracing and greyhound racing, bets will be void from the official, rather than the scheduled, "off" time). If the event does not have a scheduled "off" time, Betfair will use its reasonable endeavours to ascertain the time of the actual "off" and all bets after the time of the "off" determined by Betfair will be void.

    If a market is scheduled to be turned in-play but Betfair does not suspend the market at the time of the "off" (so unmatched bets are not cancelled at that time), but the market is intentionally turned in-play at a later time during the event, all bets matched after the time of the "off" will stand.

    c) Football markets (with the exception of Australian football markets) — not suspending at kick-off or on the occurrence of a Material Event

    Not suspending at kick-off

    In relation to football markets that are scheduled to be turned in-play, Betfair aims to use its reasonable endeavours to turn such markets in-play at kick-off and to suspend such markets on the occurrence of a Material Event (see definition of "Material Event" below).

    The relevant scheduled kick-off time should be set out in the Market Information. However, regardless of what it says in the Market Information, Betfair does not guarantee that such markets will be suspended and turned in-play at kick-off.

    If a market is scheduled to be turned in-play but Betfair does not suspend the market at kick-off and the market is not turned in-play at any time during the match, all bets matched after the scheduled time of the kick-off will be void.

    If a market is scheduled to be turned in-play but Betfair does not suspend the market at kick-off (so unmatched bets are not cancelled at that time), but the market is turned in-play at a later time during the match, all bets matched after the scheduled time of the kick-off and before the first "Material Event" will stand. However, if there has been one or more "Material Events", any bets matched between the first "Material Event" and the market being turned in-play will be void.

    Not suspending on the occurrence of a Material Event

    If Betfair does not suspend a market on time for the occurrence of a Material Event, Betfair reserves the right to void bets unfairly matched after the Material Event has occurred. Voiding of these bets may take place during the event or retrospectively once a game is completed.

    Definition of "Material Event"

    For the purpose of these Exchange Rules, a "Material Event" means a goal being scored, a penalty being awarded or a player being sent off.

    d) In-play Australian markets

    Notwithstanding the other in-play rules described above, in relation specifically to any Australian market that is scheduled to be turned in-play, if Betfair fails to suspend the market at the "off", then all bets matched after the scheduled time of the off and before the market is turned in-play will be void (in the case of horseracing and greyhound racing, bets will be void from the official rather than the scheduled off time). If the event does not have a scheduled off time, Betfair will use its reasonable endeavours to ascertain the time of the actual off and all bets after the time of the off as determined by Betfair will be void.

  2. Results and market settlement

    a) General

    Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.

    Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    If no official result declared by a relevant governing body is available, the result will be determined by Betfair (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then Betfair will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except where Betfair has announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled will not be considered by Betfair (regardless of whether or not such information may have led to a different result).

    In the event of any uncertainty about any result or potential result, Betfair reserves the right to suspend settlement of any market until the uncertainty can be resolved to the reasonable satisfaction of Betfair. Betfair reserves the right to void any market if the uncertainty regarding settlement of that market cannot be resolved to the reasonable satisfaction of Betfair.

    b) Resettlements

    Markets are generally settled shortly after the end of the event in question. Betfair may settle (or part-settle) some markets before the official result is declared (or may increase a customer's "available to bet" balance by the minimum potential winnings of that customer on a given market) purely as a customer service benefit. However, Betfair reserves the right to amend the settlement of the market if: (i) the official result is different to the result on which Betfair initially settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race, but before the result is official); or (ii) if the whole market is eventually voided (e.g. for an abandoned event).

    Betfair reserves the right to reverse the settlement of a market if a market is settled in error (for example, a human or technical error).

    If Betfair resettles a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.

    c) Non-runners, withdrawals and disqualifications

    Subject always to the right of Betfair to void bets under its terms and conditions or for any exception under the Betfair Exchange Rules, if a market contains a statement that says "All bets stand, run or not" (or similar wording) in the Market Information, then all bets on a team or competitor will stand regardless of whether or not the team or competitor starts the event or takes any part in the event.

    Where the Market Information does not stipulate that all bets will stand regardless of the participation of the teams or competitors, customers should refer to the relevant Specific Sports Rules.

    If a team or competitor is disqualified, withdraws or forfeits after starting an event, they will be deemed a loser provided that at least one other team or competitor completes the event. If no team or competitor completes an event (having started), then all bets will be void except for bets on any markets that have been unconditionally determined.

    d) "Winner with [named selection]" markets

    Betfair may from time to time offer markets that are dependent on the participation of a particular competitor. If the competitor named either in a "Winner with …" market title or in the Market Information does not participate in the tournament or event, then all bets on the market will be void. For example, if there was a "Winner with Federer" tennis market, all bets on the market would be void if Federer did not participate in the tournament. However, if any other competitor did not participate, then bets would stand.

    A team or competitor will be deemed to have participated if they have taken part to the extent necessary to record an official result or classification (including any disqualification but excluding any "did not start" or equivalent classification).

  3. Abandonments, cancellations and postponements

    a) Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, where a market has no rules in the Specific Sports Rules or the Market Information in relation to an abandonment, cancellation and/or postponement, the following will apply:

    - In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within three days after the scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.

    - In relation to any tournament, competition or similar: If the event is not completed within three days after the scheduled completion date, then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date of the event. If no official ruling is announced in this 90-day period, then bets on any market relating to this event will be void except for bets on any markets that have been unconditionally determined. If a market is to be voided but has been part-settled as a courtesy to Betfair customers, then such part-settled bets will be reversed and all bets on the market will be void.

    Betfair will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following will apply: (i) Europa League outright = tournament; (ii) Champions League group outright = tournament; (iii) Top Premier League goalscorer = tournament; (iv) 72-hole golf match bet = match; (v) Ryder Cup outright = tournament; (vi) Golf tournament outright = tournament; (vii) Tennis tournament outright = tournament;(viii) 5-day cricket test match = match; (ix) Ashes series outright = tournament; (x) Motor race (e.g. Grand Prix) = match.

    b) Change of venue

    Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if change of venue is not dealt with in the Specific Sports Rules and/or the Market Information, then the following will apply:

    - For any team sport: If the scheduled venue is changed after the markets are loaded by Betfair, all bets will be void only if the new venue is a home ground of the original away team.

    - For all categories or markets other than team sports: If the scheduled venue is changed after the markets are loaded by Betfair, all bets will stand.

    - If there is a change in the type of scheduled surface (e.g. a hockey match switching from grass to astro-turf) after the markets have been loaded, all bets will stand.

    c) Periods of time

    Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if any aspect is not dealt with in the Specific Sports Rules or the Market Information, then the following will apply:

    - If the scheduled duration of an event is changed after the markets have been loaded but before the start of the event, then all bets will be void.

    - Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period, then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a football match, it will be deemed to have occurred in the first 45 minutes.

    - All bets apply to the relevant full "regular time" period including stoppage time. Any extra-time and/or penalty shoot-out is not included.

    - References within these Rules and Regulations to a particular number of "days" will mean the end of the day local time after the expiry of the specified number of days. For example, if a rugby match is scheduled for the 1st of December, then the rule that allows the match to be completed within three days after the scheduled completion date (see Paragraph 3 above) would mean that the deadline for completion of that match would be 23:59:59 on the 4th of December.

    d) Match bets

    Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. For example, for match bets on golf markets the rules are set out in the Specific Sports Rules. However, if any aspect is not dealt with in the Specific Sports Rules or the Market Information, then the following will apply:

    - "Match Bets" for one-off events are determined by the competitor or team with the best score, time or finishing position in the event. If none of the competitors or teams involved in the match bet complete the event or register a score, time or finishing position, then bets are void unless specified otherwise in the Specific Sports Rules and/or the Market Information. Any competitor or team not completing an event or registering a score, time or finishing position having taken part in the match bet event will be settled as a loser providing at least one other team or competitor completes that event or registers a score, time or finishing position.

    - "Match Bets" for progress in a competition or event with multiple heats or rounds are determined by the competitor or team that qualifies to the furthest round (whether it takes part in the further round or not) or with the best score, time or finishing position in the final or same heat of that competition or event. If the relevant competitors or teams fail to qualify in the same round of the competition but in different heats then Dead Heat Rules will apply, irrespective of the finishing positions in their respective heats. Markets will be part-settled after the end of each round, and any subsequent disqualifications, penalties or amendments to results or qualifications will not have any effect on the market. Where one or more of the competitors or teams are disqualified, for the purposes of settlement, the disqualified competitor or team will be deemed to have progressed further in the competition or event than all those eliminated from the competition or event prior to the disqualification, and will be deemed to have finished last (or joint last if there is more than one disqualification in the same heat) of those still competing in the competition or event. Disqualification will be considered to have taken place at the time of the competitor's or team's removal from the competition or event by the relevant governing body, rather than at the time of the event that caused disqualification.

    - If one of the competitors or teams does not take any part in the event, then all relevant match bets will be void.

    - If an event or tournament is abandoned or reduced in duration such that any competitor or team fails to complete the match bet, event or tournament for any reason other than withdrawal or disqualification, then all bets will be void except for those on markets that have been unconditionally determined.

    e) "To Qualify" markets

    - Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if any aspect is not dealt with in the Specific Sports Rules or the Market Information, then the following will apply:

    - Any "To Qualify" market (e.g. "To Reach The Final" markets) will be determined by the competitor or team that qualifies under the terms set out in the Market Information, whether or not they take part in the next round or event for which they have qualified. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.

    f) Dead heats

    - Unless stated otherwise in the Specific Sports Rules and/or the Market Information, the Dead Heat Rule applies to bets on a market where there are more winners than expected (as set out in the Market Information).

    - For each bet matched on a relevant winning selection, the stake money is first reduced in proportion by multiplying it by the sum of the number of winners expected (as set out in the Market Information), divided by the number of actual winners (i.e. stake multiplied by [number of winners expected/number of actual winners]). The winnings are then paid to the successful backers on this "reduced stake" (reduced stake multiplied by traded price) and the remaining stake money is paid to the appropriate layers.

    - For example, assume there is a dead heat for first place between three horses. "Client A" has backed one of the winners for a stake of 300 at the traded price of 4.0 and "Client B" has taken the other side of this bet. When the event is settled, the stake (300) is multiplied by 1/3 (i.e. the number of expected winners (1) divided by the number of actual winners (3)) to calculate the reduced stake (100) and the remainder given to the layer (200). The backer then receives the traded price matched (4.0) multiplied by the reduced stake (4 x 100 = 400). In this example, the net winnings of "Client A" are 100 (400 payout minus the original 300 stake), and the net losses of "Client B" are 100. Alternatively, this can be viewed as the full amount paid to the traded price divided by the number of dead-heaters. In the above example, this would be 300 at the traded price of 4.0 (1200) divided by 3; making 400 payout and 100 net winnings.

    - By way of another example, assume there is an outright winner in a golf tournament but 7 players tie for 2nd place. In the "top 5 finish" market, after settling on the outright winner in the top 5 market there would be 4 other designated winners' places available. "Client A" has backed one of the winners for 300 at the traded price of 4.0 and "Client B" has taken the other side of this bet. When the event is settled, the stake (300) is multiplied by 4/7 (i.e. the number of expected winners (4) divided by the number of actual winners (7)) to calculate the reduced stake (171.43) and the remainder given to the layer (128.57). The backer then receives the traded price matched (4.0) multiplied by the reduced stake (4 x 171.43 = 685.72). In this example, the net winnings of "Client A" are 385.72 (685.72 payout minus the original 300 stake), and the net losses of "Client B" are 385.72.

    - In relation to customers whose betting counterparty is Betfair, for the purposes of this section of the Exchange Rules dealing with dead heats, the terms "Client A", "Client B" and "appropriate layers" should, where relevant, be read as "Betfair".

    G) Exchange Multiples

    Betfair currently offers two types of multiples bets, "Exchange Multiples" and "Fixed Odds Multiples". Click here to see the Betfair FAQ page and additional information on Exchange Multiples, and click here to see the Betfair FAQ page and additional information on Fixed Odds Multiples. The Exchange Rules only apply to Exchange Multiples. For the relevant rules that apply to fixed odds multiples, please see the Sportsbook Rules & Regulations.

    - Customers placing a multiple bet will be betting with Betfair and Betfair will act as the counterparty to the bet.

    - A multiple bet consists of a number of legs. A leg is defined as one or more chosen selections in any individual event market.

    - Betfair reserves the right in its sole discretion not to accept certain multiple bets or to scale back stakes in certain circumstances.

    - All multiple bets placed are subject to the Exchange Rules that apply to each individual sport that relates to any leg of any multiple bet.

    - The maximum payout limit for Exchange Multiples is €1,000,000.

    - Customers can place an Exchange Multiple bet using back, or where available lay or a mixture of back and lay selections. However, customers cannot have a combination of back and lay selections in any one leg.

    - If customers choose more than one selection in one leg, the odds for this leg will be "dutched", which means they will be combined to reflect the chances of any of the selections within the leg winning (if backed) or all of the selections losing (if laid). If customers wish to place an Exchange Multiples bet (i.e. more than one selection in any event market but not using "dutched" prices), they will need to enter each Exchange Multiple bet separately.

    - Other than Exchange Multiples bets struck at Betfair Starting Price ("BSP"), the odds available via the Exchange Multiples product will be broadly based on the relevant singles markets on Betfair and any such winning multiple bet will be subject to Betfair commission as set out in the "Betfair Charges" section of the website.

    - Any winnings from Exchange Multiples bets struck at BSP will not be subject to Betfair commission, but the odds returned on each leg in such a multiple will be subject to a 5% deduction from the BSP.

    - A BSP each-way Exchange Multiple bet is a bet for selections in the multiple to win and a bet on the same selections to place. For example, a €2 each-way double represents a €2 bet on both selections to win and a €2 bet on both selections to be placed, with a total stake for the bet of €4. The number of places for each event in an each-way multiples bet are shown on the multiples win Market Information and do not change. Should the number of runners be equal to or less than the number of places available, the relevant place leg of any multiples bet will be void.

    - The minimum total stake for any Exchange Multiple bet is €2. For example, a 20c "Yankee" (11 bet combinations) representing a total stake of €2.20 is permitted. However, a 1c "Heinz" (57 bet combinations) representing a total stake of €0.57 or a €1 double (1 bet combination) representing a total stake of €1 will not be permitted.

    - Betfair, in its sole discretion, will determine the markets that are available for Exchange Multiples. Events available for Exchange Multiples will be those listed within any individual Exchange Multiple group (e.g. UK football fixtures for any given day). Not all Betfair markets will be available via the Exchange Multiples product.

    - With the exception of the rule directly below, if any selection in any leg is a non-runner or otherwise void under the Exchange Rules (e.g. an abandoned match), then all bets on that individual leg will be void and the Exchange Multiple bet will be adjusted accordingly. For example, a treble including one void leg will become a double. This means that if customers have more than one selection in any leg (i.e. in cases of "dutching") and one of those selections is a non-runner, the whole leg will be void. In the event that voided legs mean that an individual bet within a multiple becomes a single bet, then this single bet will stand.

    - Notwithstanding the rule directly above, for Exchange Multiple bets struck at BSP, if customers have more than one selection in any leg and one of those selections is a non-runner, the leg will stand. For example, if customers back both Desert Orchid and Red Rum in an individual horse race and Red Rum is a non-runner, the leg will become a back of just Desert Orchid.

    - Betfair reserves the right not to accept certain combinations of Exchange Multiples, such as those including related contingencies (i.e. where the outcome of one event is likely to affect the odds on the outcome of another event). This may happen automatically at the bet placement stage. Alternatively, if such bet is taken in error, Betfair may void the individual bet combinations that include two or more of the related contingency selections.

    - Betfair may offer special markets on related events from time to time, including within its normal markets (i.e. outside of the Exchange Multiples product), for example a market on Chelsea to win the English domestic double (i.e. Premier League and FA Cup).

    - When placing any Exchange Multiple bet, the prices shown only give an indicative guide as to the price available for each leg and the overall multiple. Other than Exchange Multiple bets struck at BSP, the price of each leg and the overall multiple price that customers get will be fixed when the multiple bet is actually placed and customers will then be able to see these prices. For more details on this, customers should refer to the "Help" files.

    - Horseracing Exchange Multiples are based on Betfair "day of the race" markets (and not Betfair ante-post markets). The Betfair Horseracing Ante-Post Rules do not therefore apply in relation to horseracing Exchange Multiples.

    h) Rules for Betfair Starting Price

    - Betfair Starting Price ("SP" or "Betfair SP") is available on the Exchange. Exchange SP bets ("SP bets") are therefore a type of Exchange bet. The Betfair SP is calculated by Betfair, by balancing all SP bets and other Exchange bets when the market is suspended at the "off" of the relevant event. The details of this calculation are provided directly below.

    - Please note that for all Betfair customers, an SP bet cannot be cancelled once it has been placed.

    - A bet at Betfair SP is a fixed odds bet, with the odds on each selection being calculated and bets matched when the event starts. The odds are calculated by matching SP backers and other Exchange backers against SP layers and other Exchange layers. The inclusion of other Exchange bets in the SP reconciliation is necessary to ensure that: SP backers get the benefit of unmatched Exchange offers to lay if those offers could increase the SP; and SP layers get the benefit of unmatched Exchange offers to back if those offers could reduce the SP. Including unmatched other Exchanges in the SP reconciliation also ensures that the bets of other Exchange backers and layers, which would otherwise lapse, are matched where possible.

    - The minimum liability for a bet placed at Betfair SP is €10 for a lay bet and €2 for a back bet (or the currency equivalent in each case).

    Example 1: On selection A there are €1000 of backers' stakes and €6000 of layers' liabilities at Betfair SP and there are €500 of unmatched other Exchange back bets available to lay at an average of 5.0. If we ignored the Exchange market in this case, the SP would be 7.0. However, this would leave other Exchange back bets, which could also have been matched at their requested price against SP layers, unmatched. Therefore, the Betfair SP will be 5.0 and all SP backers and SP layers will be matched at that price. The €500 of Exchange backers' stakes will also be matched at their requested price of 5.0 against the SP layers.

    Example 2: On selection B there are €831 of backers' stakes and €4,428 of layers' liabilities at Betfair SP and the following unmatched other Exchange lay bets, available to back: €20 at 6.8, €31.13 at 6.6 and €100 at 6.4. In this case, the Betfair SP will be 6.68. This is calculated by including the €20 available to back at 6.8 and the €31.13 available to back at 6.6, and balancing those amounts against the SP backers' stakes and SP layers' liabilities. The €100 available to back on the Exchange at 6.4 remains unmatched, as to include any of this amount would lead to an imbalance between SP backers and SP layers.

    - For more details on how Betfair undertakes the SP reconciliation process, please see the FAQ section.

    - The SP is calculated to six decimal places for each selection, though it may be displayed in the relevant market view (or in any form/results data provided by Betfair) to two decimal places, rounded up or down as applicable. After reconciliation, the full SP on each selection is available by clicking on the relevant individual runner graph.

    - If for whatever reason the site is unavailable when an event starts or the SP cannot otherwise be reconciled at the "off", Betfair will determine the SP using all available information. For the avoidance of doubt, this information will not be limited to betting activity on the relevant Betfair market(s). Also in these circumstances, a licensed betting operator within the Betfair group may act as risk counterparty to SP bets if necessary to ensure a fair SP. The Betfair personnel involved in determining the SP in such circumstances will have no undeclared personal or other interest in the SP in question.

    - If the SP reconciliation process is undertaken prematurely (for example, if a horserace is turned in-play in error), then Betfair will endeavour to reverse the reconciliation so that the SP is determined when the event actually starts. There may however be circumstances in which this is not possible, in which case the SP will be based on the initial reconciliation.

    - In cases where an SP reconciliation is reversed: SP bets (including SP limit bets), "At in-play: take SP" bets and "At in-play: keep" bets will all revert to their status before the reconciliation; and "At in-play: cancel" bets will either remain cancelled if not matched as part of the reconciliation process, or if matched as part of the reconciliation process, will revert to their unmatched status before the reconciliation.

    - If the SP reconciliation process is undertaken later than scheduled (i.e. after the event has started) and Betfair determines that a Material Event has occurred (this will generally mean that the event is not turned in-play), the SP will be determined based solely on SP bets (and "At in-play: take SP" bets that are unmatched when Betfair suspends the relevant market), placed before the "off". This means that "At in-play: take SP" bets matched after the off, will be made void and not included in the reconciliation process. In addition, SP bets placed after the "off" will be voided. However, if the SP reconciliation process is undertaken later than scheduled but Betfair determines that no Material Event has occurred, all bets will stand.

    - If a Betfair SP "Each-Way" option is offered, this will be processed as two separate bets: a win bet at SP and a "to be placed" bet at SP.

    - If for any reason unmatched bets are cancelled prior to a market going in-play then any unmatched bets that have been selected to "At in-play: take SP" will be converted to Betfair SP bets. Once those bets are converted, they cannot be cancelled.

    - Party against whom you are betting at Betfair SP

    When you place a bet at SP you are betting against other Betfair customers. However, during the reconciliation of the Betfair SP, Betfair acts as a counterparty in order to balance liabilities between Betfair SP bets and other Exchange bets.

    - Placing a Betfair SP bet

    Selecting the "SP" button in the market view gives customers two different ways to request an SP bet. These are as follows:

    1. The first way to request a bet at SP is by leaving the "Set SP odds limit" box unticked at the top right of the bet manager. For a back bet you are required to enter the stake you wish to bet on the selection. For a lay bet you are required to enter the liability you are prepared to risk against the selection — in other words the amount that you are prepared to lose should the selection win (or be placed, as applicable).

    2. The second way to request a bet at SP is to select the "Set SP odds limit" option. Using this you can request a bet at SP conditional upon minimum SP odds in the case of a back bet, or maximum SP odds in the case of a lay bet. If the Betfair SP is shorter than the minimum price requested by a backer or is longer than the maximum price requested by a layer, then the relevant bet will lapse when the event starts. If the Betfair SP is longer than the minimum price requested by a backer or is shorter than the maximum price requested by a layer, the bet will be matched at the SP. Where an SP is equal to the price limit specified by customers, those bets will be included based on the time they were submitted, on a first come, first served basis as is the existing convention for other Exchange bets. This means that such bets may be unmatched or partially matched.

    3. Please note that if a non-runner cannot be removed by Betfair from the relevant market until after the completion of the event, the application to all bets matched at or before the "off" (including SP bets) of any reduction factor, may mean that the matched price for an SP back bet with an odds limit requested, is adjusted to a price below the lower limit requested. It may also mean that an SP lay bet request with maximum odds requested, may not be matched even though the odds on the selection, after any post-race adjustment for the late non-runner, is below the maximum odds requested.

    4. If an SP bet with an odds limit is requested, the minimum/maximum odds requested can be shortened in the case of a back bet or lengthened in the case of a lay bet at any time before the event starts. However, as mentioned above, an SP bet request cannot actually be cancelled by a customer once it has been placed. Details of the impact of non-runners on the Betfair SP are provided below.

    - Exchange bets that are unmatched at the "off"

    A normal Exchange bet is placed by choosing the odds of your selection from the market view (as opposed to clicking on the "SP" of your selection). When such an Exchange bet is fully or partially unmatched it can be adjusted and cancelled as normal. Previously, unmatched bets were automatically cancelled when a market was suspended at the "off" of the relevant event. You can now choose to either have your unmatched Exchange bet convert to an SP bet when the market suspends at the start of the event, or to have the bet "persist" when the event goes in-play (see the "keep" option below).

    In order to convert your unmatched Exchange bet to an SP bet when the market suspends, you should select the "At In-play: take SP" option in the bet manager. If there is a non-runner in a win market with a reduction factor of at least 2.5%, or a non-runner in a place market with a reduction factor of at least 4%, it is Betfair policy to cancel unmatched lay bets on all other runners in the market. In the case of any such non-runner, instead of being cancelled, a lay bet for which the "At in-play: take SP" option has been selected will automatically convert to an SP bet. After this conversion the bet cannot be cancelled. Otherwise, unlike an SP bet, you can choose to cancel an Exchange bet once it has been placed, even if you have chosen for the bet to persist or to convert to an SP bet at the start of the event.

    If you choose to convert an unmatched Exchange lay bet to an SP bet, the liability of your Exchange lay bet will be converted into a liability for the SP bet. Your liability for that SP bet will never be more than the liability for the Exchange bet you had specified. However, the amount you can win on the SP lay bet may differ from the amount you would have won had the Exchange bet been matched, depending on the final SP.

    - Adjustments to SP bets for non-runners

    For SP back bets, Betfair will at no point amend either the stake or the odds requested by a customer, despite any non-runners or withdrawals. However, customers who have selected the SP limit option can reduce the minimum SP odds they are prepared to accept on a selection.

    For SP lay bets on win markets, Betfair will reduce a customer's liability based on the reduction factor(s) of any non-runner(s) and the reduction factor of the runner on which the customer's bet has been placed. This is to ensure that the balance between the backers' stakes and the layers' liability reflects the revised market after the runner has been removed from a race. For example, if a horse with a 50% reduction factor becomes a non-runner, then another horse in the same market priced at about 5 (i.e. a reduction factor of 20%) will change to a price of about 2.5. Therefore, the liability on a €200 lay bet on that runner will need to change to a liability of about €75 to ensure that a balancing back bet will have the same €50 stake. This is done by multiplying the liability by 37.5% (i.e. 100%-(50%/(100%-20%))).

    Where an SP lay bet in a win market has a maximum odds limit specified, this limit will be reduced by the reduction factor of any non-runner, if the non-runner has a reduction factor of at least 2.5%.

    For SP lay bets on place markets, Betfair will still reduce a customer's liability based on the reduction factor(s) of any non-runner(s) but the calculation will be slightly different, in line with the application of place market reduction factors. The liability will be reduced by the reduction factor of the removed runner. Where the lay bet on a place market has a maximum odds limit specified, the potential winnings on the bet (i.e. the odds – 1) will be reduced by the reduction factor of the removed runner.

    Where an SP lay bet in a place market has a maximum odds limit specified, this limit will be reduced by the reduction factor of any non-runner.

    SP lay bets will not be cancelled when there is a non-runner.

    - Specific conditions for SP bets for non-runners in greyhound racing markets

    All SP bets will stand as long as your trap selection is not vacant, or after your bet placement, a reserve runner is not subsequently entered to run from your trap selection.

    All unmatched "Convert to SP" bets will be cancelled when a reserve is added or a vacant trap removed.

    i) "Keep" bets option

    - For markets that are scheduled to be turned in-play at the "off", a customer can request that an unmatched Exchange bet should not be cancelled when the market is turned in-play. This is done by selecting the "At in-play: keep" option in the bet manager (and confirming that request) and means that the unmatched bet persists when other unmatched bets are cancelled at the start of the event.

    - As described above, when a non-runner is removed from a horseracing market (apart for late withdrawals as described in the next bullet point below), it is Betfair policy to cancel unmatched offers to lay all other horses in the market if the non-runner has a reduction factor of 2.5% or greater for win markets, or 4.0% or greater for place markets. In these circumstances, offers to lay a horse with the "At in-play: keep" option selected will not be cancelled. Instead, the lay odds offered in place markets will be reduced in proportion with the reduction factors of any non-runner(s) and the same will apply in win markets providing the relevant non-runner has a reduction factor of at least 2.5%.

    - When there is a late withdrawal, Betfair may not have time to remove the non-runner from the market before turning it in-play. In such cases, if Betfair is able to determine that the late withdrawal is a material runner (i.e. a selection with a reduction factor of approx. 20% or greater in the win market), it reserves the right to cancel ALL lay "keep" bets (in both the win and "to be placed" markets) before turning the market in-play. If Betfair does not cancel lay "keep" bets in the case of a late withdrawal (for example, it may not be possible to know which horse is withdrawn at the time of the off), any such bets placed before the off and matched in-play will remain at the original selected price. This means that those lay "keep" bets will not be subject to any reduction factor which as a result of the late withdrawal will be applied after the completion of the race to bets matched at or before the "off".

    - Otherwise, in exceptional cases Betfair reserves the right to cancel "keep" bets to protect customers but, unless stipulated in the market rules or the Market Information, the general principle is that at no point will a "keep" bet be cancelled by Betfair unless it remains unmatched when the market is closed (for the final time) at the end of the event.

    - For the avoidance of doubt, this means that (for example) when a Material Event occurs in a football match and other unmatched bets are cancelled before the market is reopened, a "keep" bet will not be cancelled.

    j) Miscellaneous

    - All references to time periods in the Betfair rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football match relates to the local kick-off time.

    - All information supplied by Betfair is done so in good faith. However, Betfair cannot accept liability for any errors or omissions in respect of any information, such as the posting of prices, runners, times, scores, results or general statistics.

    - Betfair reserves the right to correct any obvious errors and will take all reasonable steps to ensure markets are administered with integrity and transparency.

    - If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information (for example, the application of an incorrect exposure algorithm) or includes any obvious error, then Betfair reserves the right to suspend the market and (providing it acts reasonably) to void all bets matched on the market.

    - Customers are responsible for ensuring that they check that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor is being referred to in the relevant market and to ensure that they are placing their bet on their chosen competitor.

    - Betfair reserves the right at any time, in its sole and absolute discretion, to suspend an Exchange market without suspending any corresponding or related Sportsbook or Fixed Odds market, or to suspend or stop offering a Sportsbook or Fixed Odds market without suspending any corresponding or related Exchange market.

    - Betfair may, in its sole and absolute discretion, decide to suspend betting on a market at any time (even if such suspension is earlier than anticipated by the Exchange Rules). In the interests of maintaining integrity and fairness in the markets, Betfair may also void certain bets in a market or void a whole market in its entirety.

    - Please be aware that if you place related or corresponding bets on a combination of Betfair Exchange, Sportsbook, Fixed Odds and/or Multiples products (and/or the betting products of other third parties), it is possible for bets on one product to be voided in accordance with Betfair terms and conditions, while bets on another product may stand. You should note that Betfair will have no liability to you in the event that one or more of your bets on Betfair products are amended or voided in accordance with Betfair terms and conditions, even if your other related bets stand (and even if you have specifically relied on bets you have placed on one product in order to place related bets on another product).

    - Betfair reserves the right to amend the Exchange Rules at any time. Any such revision will be binding and effective immediately on the confirmation of receipt and acceptance of such rule changes by the customer, and any markets loaded after the new Exchange Rules have been accepted will be governed by the new Exchange Rules.

    - Betfair reserves the right at any time to cancel unmatched bets to protect customers.

    - On the settlement of any market, amounts relating to

    o winnings/losses on bets; and

    o commission charges

    - will be rounded up or down to the nearest two decimal places (with the exception that rounding will always be down (and never up) in respect of amounts relating to winnings/losses in respect of BSP bets). By way of example, €3.333, will be settled as €3.33, whereas €3.335, will be settled as €3.34 (except that it will be settled as €3.33 in respect of an amount relating to winnings/losses in respect of BSP bets).

    - The Betfair rules have been prepared in various languages other than Spanish for reference only. In the event of any differences between the Spanish version and the non-Spanish version, the Spanish version will prevail.

PART C — SPECIFIC SPORTS RULES

    1. American football

    - All markets will be settled on the result including overtime unless stated otherwise in these Betfair American Football Rules or in the Market Information (e.g. the half-time/full-time market) or where the market has been unconditionally determined. If the game results in a tie after overtime, all bets on the outright match winner market will be void.

    - If a match does not start on the scheduled start date and is not completed within three days of the scheduled completion date, all bets will be void except for those on markets that have been unconditionally determined.

    - If a match starts but is later abandoned or postponed, then within three days of the scheduled start date:(a) at least 55 minutes of play must have elapsed; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those on markets that have been unconditionally determined. In those instances, if the scores are tied, then all bets on the outright match winner market will be void.

    - For "Individual Player" markets, bets will be void on any player who does not start in any "down" during the match.

    2. Athletics

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    - Unless stated otherwise in the Market Information, if a track or field event is abandoned, cancelled or postponed and not completed within seven days of the scheduled completion date, all bets will be void except for those on markets that have been unconditionally determined.

    3. Australian rules football

    - Bets apply to regular time excluding overtime. However, bets on "finals" matches apply to regular time including overtime except for those on markets that have been unconditionally determined or as stated otherwise in the Market Information (e.g. half-time/full-time markets). If the game results in a tie, Betfair Dead Heat Rules apply to bets on the match odds market.

    - If a match does not start on the scheduled start date and is not completed within three days of the scheduled start date, all bets will be void, except for those on markets that have been unconditionally determined.

    - If a match starts but is abandoned or postponed before half-time and not completed within three days of the scheduled start date, then the match will be deemed a tie and settled on Betfair Dead Heat Rules. If a match starts but is abandoned or postponed in the second half and not completed within three days of the scheduled start date, then the match will be settled on the official result declared by the relevant governing body. In both instances, bets on the match odds market will be settled as set out above and all other bets will be void, except for those on markets that have been unconditionally determined.

    - All bets relating to any individual player will stand if they are listed in any 22-player squad on the match day, irrespective of whether they take any part in the match or not.

    4. Baseball

    - These Betfair Baseball Rules apply to Major League Baseball (MLB), World Baseball Classic and Japanese Baseball only. All other baseball, including Finnish baseball for example, will be governed by the rules set out in the General Rules and the Market Information.

    - If a match does not start on the scheduled start date, all bets will be void.

    - If an MLB match starts but is later abandoned or postponed and an official result is not declared within three days of the scheduled start date, all bets will be void, except for those on markets that have been unconditionally determined

    - If a Japanese baseball match starts but is later abandoned or postponed and the match is not completed within three days of the scheduled start date, all bets will be void, except for those on markets that have been unconditionally determined.

    - All bets will include extra innings, unless otherwise stated in the Market Information.

    - All bets on "total runs" or "run line" markets will be void unless at least 9 innings have been completed (8 1/2 if the home team is ahead), except those on markets that have been unconditionally determined.

    - In "listed" markets, bets will be void unless both named pitchers listed in the Betfair market start as pitchers in the first fielding innings for their respective teams.

    5. Basketball

    - Bets will be settled on the result including overtime unless stated otherwise in the Market Information or where the market has been unconditionally determined or as set out in these Betfair Basketball Rules.

    - If a match does not start on the scheduled start date, all bets will be void.

    - If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, (a) at least 43 minutes of play must have elapsed in any NBA match or 35 minutes of play must have elapsed in any other match; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those on markets that have been unconditionally determined. In these instances, if the scores are tied, then dead heat rules will apply to bets on the outright match winner market.

    6. Boxing and mixed martial arts

    - All individual bout markets will be settled according to the official result declared by the relevant governing body immediately after the end of the fight, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in tallying the points or in order to correct an error in reporting the result).

    - If a fight is abandoned, cancelled or postponed and not completed within three days of the scheduled start date, or a boxer is withdrawn or substituted before the first round bell, all bets will be void.

    - If a boxer withdraws before the start of a round, fails to answer the bell, or is disqualified for any reason between rounds, the fight will be deemed to have finished at the end of the previous round.

    - If one of the boxers is disqualified they will be deemed a loser.

    - If the scheduled duration of the fight is altered in time or number of rounds after the loading of the relevant markets, then all bets will be void, except those placed on match odds markets.

    - If the scheduled venue is changed after the market has been loaded by Betfair to a venue in a different country, then all bets will be void. For all other changes to the scheduled fight venue, bets will stand.

    - If a fight is declared a "no contest", then all bets will be void.

    7. Cricket

    a) General

    - If a ball is not bowled during a competition, series or match, then all bets will be void, except for those on any market that has been unconditionally determined (e.g. in the "Completed Match" market).

    - If a match is shortened by weather, all bets will be settled according to the official result (including for limited overs (set of six balls bowled) matches, the result of which is determined by the Duckworth-Lewis method).

    - In the event of a match being decided by a bowl-off or toss of the coin, all bets will be void, except for those on markets that have been unconditionally determined.

    B) Test matches

    - If a match starts but is later abandoned for any reason other than weather (which may include but is not limited to: dangerous or unplayable wicket or outfield; pitch vandalism; strike or boycott; crowd protests/violence; stadium damage; acts of terrorism; and acts of God), Betfair reserves the right to void all bets, except for those on markets that have been unconditionally determined.

    - If the match is not scheduled to be completed within five days after the original scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.

    C) Limited overs matches

    - If a match is declared a "no result'', bets will be void on all markets for the event, except for those markets that have been unconditionally determined or where the minimum number of overs have been bowled as laid out in the specific Market Information.

    - In the event of a new toss taking place on a scheduled reserve day for a limited overs match, all bets that were placed after 30 minutes before the original scheduled start of play on the first day will be made void. This rule relates to all markets except those that have been unconditionally determined (e.g. in the win the toss and toss combination markets).

    8. Cycling

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    9. Darts

    - If a match starts but is not completed, the player progressing to the next round will be deemed the winner (or in the case of the final, the player declared the winner).

    - If a match is not completed for any reason, then bets on "any correct score" or "next leg/game/set" market will be void unless the market has been unconditionally determined.

    - If a match is not completed for any reason, then bets on any handicap market will be void unless the market has been unconditionally determined.

    10. Golf

    a) General

    - Tournament bets will only be settled if the minimum number of holes stipulated in the Market Information has been completed.

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    - If a player does not start a tournament, then all bets on that player will be void.

    - Any player starting a tournament but withdrawing or being disqualified before the end of the tournament will be settled as a loser.

    - If a tournament is shortened and Betfair settles the tournament markets, then all bets matched after the last completed round will be void.

    - In any "To Qualify" market for any tournament, the winners are the number of golfers who qualify for the tournament under the terms set out in the Market Information, whether they compete in the tournament or not. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.

    - If a tournament/round is restarted from the beginning, all bets placed after the official off time will be void, except on markets that have been unconditionally determined. Bets on 2 or 3 balls will only be void if matched after the tee time of the relevant 2 or 3 ball.

    b) Tournament match betting (i.e. 72-hole match bets)

    - If a player withdraws without playing a stroke, all bets on the relevant market will be void.

    - If all players fail to complete a particular round for any reason, the winner is the player with the lowest total score after the previous round.

    - If a player is disqualified or withdraws during any round, they will be settled as a loser providing at least one other player completes that round.

    - Should all players fail to complete the first round, then all bets will be void.

    c) Round betting markets (e.g. 2 balls, 3 balls etc.)

    - If a player withdraws without playing a stroke in that round, all bets on the relevant market will be void.

    - If one player fails to complete a round for any reason other than a withdrawal or disqualification, then all bets will be void except for those on markets that have been unconditionally determined.

    - Any player withdrawing or being disqualified having played a stroke in that round will be settled as a loser providing at least one other player completes that round.

    - Should all players fail to complete the round, then all bets will be void.

    D) Strokeplay hole-by-hole markets (i.e. performance of a named player on a given hole)

    - Should a hole not be completed for any reason, all bets on that hole will be void unless the market has been unconditionally determined.

    - Markets are settled on completion of the hole and any subsequent penalties or disqualification will not be taken into account.

    e) Matchplay hole-by-hole markets (i.e. performance of players against each other on a given hole)

    - With the exception of a player or team conceding a hole (where they are deemed a loser), if a hole is not completed by any player or team (other than for withdrawal or disqualification), all bets on that hole will be void unless the market has been unconditionally determined.

    - Any player or team withdrawing or being disqualified having played a stroke on that hole will be settled as a loser providing at least one other player completes that hole.

    - If any player or team does not play a stroke on a hole, all bets will be void.

    - Markets are settled on completion of the hole and any subsequent penalties or disqualification will not be taken into account.

    11. Greyhound racing

    a) General

    - All bets (excluding those struck on ante-post and Australian licensed markets) are placed on trap numbers. Greyhound names are displayed for information purposes only.

    - Markets will be determined according to the official result at the time the track gives the result green light status, either in the form of an announcement or by display. Subsequent disqualifications, appeals or amendments to the result will be disregarded.

    - If a non-runner or reserve runner is declared then all bets prior to the update of the market on Betfair will be void and all unmatched bets including "take SP" and "keep" bets will be cancelled (except for certain SP bets as set out in Paragraph 10.5 of Part B above).

    - If there are no finishers in any race or any race is declared void before the official result is declared, then all bets will be void.

    - If the scheduled venue is changed after the market has been loaded by Betfair, all bets will be void.

    - In ante-post markets, all bets on individual greyhounds stand whether the greyhound runs or not. All ante-post bets will be void if the competition is abandoned or the venue is changed.

    B) Trap challenge

    - Bets on "trap challenge" markets are based on which trap results in the most winners during a race meeting, unless stated otherwise in the Market Information.

    - These markets are unaffected by any changes due to non-runners or reserve runners.

    - If a race results in a dead heat, each trap will receive a half-win, with a 3-way dead heat giving a one third-win, and so on.

    - Standard Dead Heat Rules apply if two or more traps have an equal number of winners at the end of both meetings.

    - If a whole meeting is abandoned, all bets are void. However, if at least one race has been completed, then bets on these markets will stand.

    c) Multi-trap or multiplied trap numbers

    - "Multi-trap" or "multiplied trap numbers" bets are on the cumulative sum of the winning trap multiplied by the second trap for each race during a race meeting, unless stated otherwise in the Market Information. If the cumulative sum is not a round number, then that sum will be rounded up to give the applicable cumulative sum.

    - These markets are unaffected by any changes due to non-runners or reserve runners.

    - If a race is cancelled, void or abandoned or if there is only one finisher in a race, any eight runner-greyhound races will be allocated 20 points and all other races will be allocated 12 points.

    - If a whole meeting is abandoned, all bets are void. However, if at least one race has been completed, then bets on these markets will stand with the remaining races allocated 20 points for eight runner-greyhound races and 12 points for all other races.

    - Re-run races will be treated as cancelled races.

    - If there is a dead heat for the winner between two greyhounds, then to calculate the applicable multi-trap number, the trap numbers for the greyhounds involved in the dead heat will be multiplied by each other to give the applicable multi-trap number.

    - If there is a dead heat for the winner between three or more greyhounds, then to calculate the applicable multi-trap number for that race, the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by itself to give the applicable multi-trap number (even if not a round number). By way of example: traps 1, 3 and 6 dead heat for first. Adding these numbers gives 10; divide this number by the number of greyhounds in the dead heat (3) which gives a resulting number of 3.33; multiply 3.33 by itself to give 11.11.

    - If there is a dead heat for the runner up between two or more greyhounds, then to calculate the applicable multi-trap number for that race, the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by the number of the winner to give the applicable multi-trap number (even if not a round number). By way of example: trap 1 wins and traps 3 and 6 dead heat for second. Adding the numbers of the dead heat runners up gives 9; divide this number by the number of greyhounds in the dead heat (2) which gives a resulting number of 4.5; multiply 4.5 by the winning number (1) to give 4.5.

    d) Winning distances

    - "Winning distances" bets are on the sum of the winning distances for all races during a race meeting, unless otherwise stated in the Market Information.

    - The maximum winning distance in any race is 10 lengths.

    - If there is only one finisher in any race, the winning distance will be deemed to be 10 lengths.

    - If a race is cancelled, void or abandoned, the winning distance will be deemed to be 2 lengths.

    - Re-run races will be treated as cancelled races.

    - For distances below half a length, the following scale will be applied: Short-head 0.1; Head 0.2; Neck 0.3.

    - The sum of all the winning distances will be rounded to the nearest whole number at the end of the meeting (rounded up, if half) and bets will be settled on this result.

    - If a whole meeting is abandoned, all bets are void. However, if at least one race has been completed, then the remaining races are allocated 2 lengths each and bets will stand.

    e) Match bets

    - "Match bets" for a race are determined by the greyhound with the highest finishing position in that race. If none of the greyhounds finish the race, the race bets are void. If only one of the greyhounds finishes the race, that greyhound will be deemed the winner. If a non-runner or reserve runner is declared, then all bets will be void.

    - "Match bets" for progress in a competition are determined by the greyhound that qualifies to the furthest round (whether it runs in the next round or not). If the greyhounds concerned fail to qualify for the next round of the competition, then the market will be settled as a dead heat, irrespective of their finishing positions in their individual heats.

    f) Reverse forecasts

    - "Reverse Forecast" markets are determined by those greyhounds placed first and second in a race.

    - If a dead heat affects the reverse forecast, then Betfair Dead Heat Rules apply.

    g) Place markets

    - The number of winners in "to be placed" markets is as set out in the Market Information and is determined with reference to the number of runners known to Betfair when the market is loaded.

    - Once opened, the number of winners in "to be placed" markets (as set out in the Market Information) will not be affected by further non-runners. If the number of potential winners is equal to or greater than the number of runners, all bets in this market will be void.

    h) "To Reach The Final" and "To Qualify" markets

    - "To Reach The Final" markets will be determined by the first six greyhounds that qualify from the semi-finals of the competition and be settled as such regardless of whether they go on to run in the final or not.

    - "To Qualify" markets will be determined by which greyhounds qualify in the relevant heats irrespective of whether they run in the next round or not.

    - The "To Reach The Final" or "to Qualify" markets will be settled after the qualifying stages and any subsequent disqualification or amendment to results will not count.

    i) Ante-post

    - If a greyhound listed in an ante-post market dies, Betfair will use the available information to determine the time of the greyhound's death. Betfair will then, acting reasonably, determine whether the greyhound was a "material runner" in the market. In determining whether a greyhound is a material runner, Betfair will look at the general price of the greyhound immediately before the greyhound's death, in the Betfair market and in the wider betting market. Broadly, Betfair will consider a greyhound to be a material runner if it is deemed to have an approximate chance of winning of 8-10 percent or better.

    - If Betfair determines that the greyhound was a "material runner", then all bets struck in the market (on all selections) between the time of death and the suspension of the market will be void and all unmatched bets will be cancelled before the market is reopened.

    - If Betfair determines that the greyhound was not a "material runner", then just bets struck on the greyhound in question between the time of death and the suspension of the market will be void and unmatched bets will not be cancelled before the market is reopened.

    - Bets matched on greyhounds after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.

    - Where an event is postponed or rescheduled to another day at the same venue, then ante-post bets will stand unless entries are reopened in which case all bets will be void.

    j) Australian specific non-runner rules

    - Notwithstanding any of the above, the following rules apply to declared non-runners in Australian greyhound markets.

    - If a greyhound becomes a notified non-runner after the market is loaded but prior to the commencement of the race, it will be removed and all bets on the market, matched prior to the update of the market on Betfair, will be voided.

    - If, following the completion of a race, the stewards declare a greyhound a non-runner, Betfair will resettle the market and will void all bets that were placed on that runner only. Betfair will then apply a reduction factor to all bets placed on the winner (or placegetters in the case of place markets) based on that runner's weighted average price.

    12. Ice hockey

    - All bets on "Regular Time" markets will be settled on the result at the end of regular time, excluding overtime. All bets on "Moneyline" (bets on the outright winner where no tie is offered) markets will be settled on the result at the end of regular time including "overtime and any shootouts that may be played".

    - "Puck line" markets (i.e. handicap markets for NHL (National Hockey League) matches) will be settled on the final result including any overtime and any shootouts that may be played. All "handicap" markets on other matches will be settled on the result at the end of regular time, excluding overtime.

    - If a match does not start on the scheduled start date and is not completed within three days of the scheduled start date, all bets will be void except for those on markets that have been unconditionally determined.

    - If a match starts but is later abandoned or postponed then, within three days of the scheduled start date: (a) at least 55 minutes of play must have elapsed in any match; or (b) an official result must be "called" by the relevant governing body; otherwise all bets will be void, except for those that have been unconditionally determined. In these instances, if the scores are tied, then for "Moneyline" matches (where no tie is offered) Dead Heat Rules will apply to bets on the outright match winner market.

    13. Motorsport (which may include, amongst others, Formula One, Superbikes and Speedway)

    - If a race is abandoned and no presentation position or official result is declared, all bets on that race will be void except for bets on any markets that have been unconditionally determined.

    - If the scheduled venue is changed after the market has been loaded by Betfair, all bets will be void.

    - On "Head-to-Head" bets (i.e. match bets) the driver/rider who finishes ahead or completes the most number of laps is deemed the winner.

    - In Speedway, bets will be void if all scheduled heats or races of a meeting or match are not completed, except on markets that have been unconditionally determined.

    - In any case where there is no podium presentation, but the Market Information states that settlement of the relevant market will be based on the result at the time of the podium presentation, then the market will be settled on the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    14. Rowing

    - If a crew or individual starts a race but does not complete it, then they will be deemed a loser providing at least one other crew or individual completes the race. If no crew or individual completes a race, then all bets will be void.

    - If a regatta is cancelled for any reason, all bets will be void, except those on markets that have been unconditionally determined.

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    15. Rugby union and rugby league

    - "Tournament points" and "tournament tries" bets will apply to all playing time, including any extra-time in any match where an official result is declared.

    - For "time of first try" bets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.

    - For the purpose of markets involving tries, penalty tries will count with the exception of "first individual try scorer" markets where penalty tries will not count.

    16. Snooker and pool

    - If a match starts but is not completed, the player progressing to the next round will be deemed the winner (or in the case of the final, the player declared the winner).

    - If a match is not completed for any reason, then bets on "any correct score" or "next frame" market will be void.

    - If a match is not completed for any reason, bets on any handicap market will be void unless the market has been unconditionally determined.

    17. Football

    - If Betfair does not suspend a market on time for the occurrence of a Material Event, Betfair reserves the right to void bets unfairly matched after the Material Event has occurred. Voiding of these bets may take place during the event or retrospectively once a game is completed.

    - If a match has not started (or if Betfair believes that a match will not have started) by 23:59 (local time) on its scheduled start date, then all bets will be void unless Betfair has knowledge that the match has been rescheduled to be played within three days of its original start date.

    - If a match starts but is later abandoned or postponed and Betfair believes that the match will not have been completed by 23:59 (local time) on its scheduled start date, then all markets, with the exception of any unconditionally determined markets, will be void unless Betfair has knowledge that the match has been rescheduled to be played within three days of its original start date. If Betfair does have knowledge that the game will be played within three days of its original start date, then all bets will stand, except if the match is restarted from the beginning. If the match is restarted from the beginning, then all bets matched before the market went in-play will stand, but any bets placed in-play will be void, except for any bets placed in-play on markets that have been unconditionally determined, which will stand.

    - For friendly matches, all bets apply to the full duration of play according to the match officials, plus any stoppage time. If a friendly match starts but is later abandoned or postponed and is not completed (i.e. the full duration of play according to match officials, plus any stoppage time) within three days of the scheduled start date, all bets will be void except for those on markets that have been unconditionally determined. In the case of ambiguity over the official result from match officials, the outcome will be determined by Betfair (acting reasonably) using information from independent sources.

    - If an official fixture lists different team details to those listed on the Betfair website (for example, the team name, reserves, age group, gender etc.), then all bets matched on the affected markets will be void. In all other cases, bets will stand (including instances where a team name is listed without specifying the term 'XI' in the name). If an official fixture is shown on the Betfair website under an incorrect competition name, then Betfair reserves the right to void all bets matched on the affected markets.

    - If a team is disqualified, thrown out or otherwise removed from a league, one of the following will apply:

    • If this happens before the relevant season has started, all bets on all affected markets will be void (except for those on markets that have been unconditionally determined);
    • If this happens after the relevant season has started, all affected markets will stand and the team will be deemed relegated and all bets on that team will be settled accordingly in all relevant markets (assuming, of course, that it is not subsequently reinstated before the end of the season).

    The relevant season will be deemed to have started once the first league game has been played. For the purposes of this rule, markets relating to individual matches will not be deemed "affected markets".

    - "Shirt numbers" bets will refer to the shirt number allocated at the start of the match. "Shirt numbers" bets will include own-goal scorers. Any player whose shirt bears no number will be allocated the number 12.

    - For "time of first goal" bets (i.e. "First Goal Odds" markets), the first half is deemed to last 45 minutes, regardless of stoppage time. Also for these markets, please note that the "0-10 minutes" selection covers the first 10 minutes of the match. In other words, it runs from 0:00 until just before the clock hits 10:00 minutes of play. The "11-20 minutes" selection runs from 10:00 until just before the clock hits 20:00. The same principle applies to each of the other selections in this market.

    - For "top goalscorer" markets, only the goals scored in the league or competition stated in the Market Information count. For example, if a player joins a club mid-season, any goals scored in a different league will not count, however goals scored for a different club in the same league will count. Own goals will not count.

    - In markets that relate to the number of incidents to occur, such as "number of corners", these will be determined on the basis of the number taken, rather than awarded.

    - For markets that relate to the number of bookings given, the number of corners taken, any goalscorer or the time of a particular goal, the result will be determined by Betfair (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 72 hours of settlement, then Betfair will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) to wait for further information before deciding whether to reinstate or resettle the market. Except where Betfair has announced that it is waiting for further information, any information that comes into the public domain more than 72 hours after a market has been settled will not be considered by Betfair (regardless of whether or not such information may have led to a different result).

    18. Swimming

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    19. Tennis

    - If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However, if less than one set has been completed at the time of the retirement or disqualification, then all bets relating to that individual match will be void.

    - All bets relating to the number of occurrences of certain events within a tournament will be void if the tournament is reduced in length, postponed or cancelled, except for those on markets that have been unconditionally determined.

    - All bets will stand regardless of changes to scheduled venues, including any changes to a different type of surface.

    - If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets that have been unconditionally determined. Please note that this does not apply to "Match Odds" or "set winner" markets on Davis Cup matches or "dead rubber" matches that have been shortened from five sets to three sets after the market has been loaded, provided that the match has been shortened in accordance with the competition’s rules.

    - Where markets are offered on individual games or sets within a match, a withdrawal or disqualification during a game or set will render bets on that game or set market and all individual game or set markets void, except those on markets that have been unconditionally determined.

    20. Winter sports (which may include, amongst others, alpine skiing, biathlon, cross-country skiing and ski-jumping)

    - Where there is a presentation ceremony, markets will be settled on the official result declared by the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

    - If there is no presentation ceremony, outcomes will be determined in accordance with the official result declared by the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an error in reporting the result).

    - Unless stated otherwise in the Market Information, if an event is abandoned, postponed or cancelled, all bets will be void unless (a) the event is completed at the same venue within seven days of the official scheduled completion date; or (b) a result is "called" by the relevant governing body.

    - Betfair General Rules will apply for "match bets". However, in respect of "Nordic Combined", if all competitors involved in the match bet do not start both sections of the event (ski jumping and cross country), then bets will be void.

    V 01/14 – 17/04/14

Terms and Conditions

BETFAIR TERMS AND CONDITIONS

Welcome to Betfair. We offer you a global portfolio of gambling products and services.

If you wish to bet, or to play games for real money, you will need to open an account with us and deposit funds. By opening an account with us, you agree to be bound by our Account Terms And Conditions Of Use.

Please read these Terms and Conditions carefully before opening an account with us.

Please also read our Privacy policy, Cookie policy and Dispute resolution policy that are incorporated by reference into these Terms and Conditions. If there is any inconsistency between these Terms and Conditions and any of the documents listed above, these Terms and Conditions will prevail.

Before beginning to bet, you should read through our Betting — Conditions of Use.

Before playing Betfair Casino or other games with us, you should read through our Gaming — Conditions of Use

References in these Terms and Conditions to "Betfair", "we", "us" or "our" will be to Betfair International plc.

USER REGISTRATION AND ACCOUNT TERMS AND CONDITIONS OF USE

BY CLICKING THE "I CONFIRM AND OPEN ACCOUNT" BUTTON ON THE USER REGISTRATION SCREEN, YOU WILL BE OPENING AN ACCOUNT WITH BETFAIR INTERNATIONAL PLC AND GIVING YOUR CONSENT TO BE BOUND BY THESE TERMS AND CONDITIONS, WHICH WILL REMAIN IN FORCE UNTIL YOU OR WE DECIDE TO TERMINATE THIS AGREEMENT, UNDER THE CONDITIONS SET OUT HEREIN.

Betfair is a limited company registered in Malta under number C52779. Our registered office is at Triq il-Kappillan Mifsud, St Venera, Malta, SVR 1851. Betfair is licensed and regulated in Spain by the DGOJ (Dirección General de Ordenación del Juego — Spanish general directorate for gambling regulation). The DGOJ is the regulatory body for all types of gambling in Spain. For more information about the DGOJ, see Http://www.ordenacionjuego.es/.

  1. Purpose

    The purpose of these Terms and Conditions is to regulate the conditions that apply to our portfolio of gambling and betting products and services and, in particular, to establish the terms that will govern the legal relationship between You and Betfair.

  2. User registration and account

    In consideration of our accepting your application to register as a user and open an account, you represent to us (and acknowledge that we rely on these representations) as follows:

    1. You are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us.
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    5. You are not an undischarged bankrupt or in a voluntary arrangement with your creditors; and
    6. You are located in Spain. If you are resident in Spain, for us to verify your identity through the DGOJ (Dirección General de Ordenación del Juego — Spanish Directorate General for the Regulation of Gambling) online gambler verification service, in accordance with the applicable regulations, you will need to provide your DNI (Documento Nacional de Identidad — Spanish ID card)/NIE (Número de Identidad de Extranjero — ID number for foreigners in Spain) number, together with other data required in the registration form. If you are not resident in Spain, you will need to provide a copy of your identity document (passport or equivalent) and proof of address (a utility bill, mobile phone statement or bank statement that is sent to your home address, or an electronic bill showing your name, address and date of issue, or failing this, census certificate or copy of the electoral roll) issued, or obtained if it is a certificate, within three months of your application. Data provided by those not resident in Spain will be verified within one month from the activation of the user account and will be an essential condition for paying out wins.

    Once you have completed the user registration and opened a new gaming account, you will be entitled to access and use the gaming services in accordance with these Terms and Conditions, and we will provide you with access to these gambling services as provided for by these Terms and conditions. When you use the gambling services, you will have the following rights:

    1. To obtain clear and precise information about the rules that apply to any of the games in which you can participate as part of the gambling services, as well as any other relevant information relating to the gambling services (which includes the amounts involved, the balance of your account, or the time you have spent playing the games).
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    3. To submit, to Betfair or to the DGOJ, any claims that you deem necessary in connection with your use of our gaming services.

    It is your responsibility to keep your contact details up-to-date on your account. Failure to do so may result in you failing to receive important account related notifications and information from Betfair, including changes we make to the Betfair Terms and Conditions.

    You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username and password strictly confidential and you are responsible for any misuse of your password and/or TAN. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so will be at your sole risk and expense. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorised by you, and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages howsoever arising in connection with the use of or access to your account by any third party.

    You will not attempt to sell or otherwise transfer the benefit of your account to any third party and nor will you acquire or attempt to acquire an account that has been opened in the name of a third party.

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    You undertake that:

    1. All money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and
    2. All payments made into your account are authorised and you will not attempt to reverse a payment made into your account or take any action that will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.

    You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which Betfair deems suspicious, may be reported to the appropriate authorities.

    We have a number of controls and checks that take place before any withdrawal request is processed by Betfair. These checks are part of our ongoing commitment to maintaining the security of our customers' funds. All withdrawal requests are therefore only processed after 12 hours have elapsed from the withdrawal request being made. Please note that you will only be allowed to make withdrawals once Betfair has verified your identity. In some cases, Betfair may ask that you provide proof of identity (DNI, passport or driving license) and proof of address (utility bills: electricity, telephone etc.; bank statement or census certificate issued within three months of your application).

    For more information about our identity verification process or the withdrawal of funds, please visit our FAQ page.

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    The information that you send to us will be processed in accordance with our Privacy policy, subject to Spanish legislation concerning the protection of personal data and, in particular, to Law 15/1999 of 13 December on the protection of personal data and its implementing regulations.

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    We may at any time, without notice to you, set off any liability owed to us by you, including (without limitation) in relation to any Betfair account in your name or which we believe to be under your control, against any funds held in another Betfair account in your name or which we believe to be under your control.

  8. Suspension or termination

    You may suspend or terminate your account at any time upon notice. We may suspend or terminate your account if we discover or suspect that (i) you have acted in breach of Betfair Terms and Conditions, rules or policies; (ii) you have acted in breach of or attempted to breach any law, rule or regulation; (iii) you have engaged or attempted to engage in fraudulent activities, or in money laundering activities, collusion, cheating or abuse of a promotion, or in any other dishonest activity; (iv) you have engaged in or attempted to engage in any other behaviour that we consider contrary to the interests of Betfair. Once your gaming account has been suspended or terminated, Betfair will, in the ordinary course of events, refund the funds held in your gaming account, pursuant to the applicable regulations.

    However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any external investigation) in which:

    1. We suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with fraudulent or dishonest activity; and/or
    2. We have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.

    Following the determination of any such investigation, we reserve the right to seize some or all of the funds in your account if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.

    In addition, if formally requested by the police, gambling regulators or taxation or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based), including the DGOJ, we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds). We will also withhold from you any funds in your account pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary "know your client" or "age verification" information as appropriate.

    For the avoidance of doubt, at no point during any such period will interest accrue to you on any funds in your account.

    If you do not use your account for a continuous period of 24 months, we will suspend it.

  9. Customer disputes

    If you wish to file a complaint, you must do so by contacting our Helpdesk. If your complaint cannot be resolved satisfactorily, you are entitled to file a complaint with the DGOJ (Dirección General de Ordenación del Juego — Spanish Directorate General for the Regulation of Gambling). We will record all telephone and electronic transactions with customers, in the interest of our customers and in our own interest, and you consent to us doing so. When a conflict arises that we cannot resolve, the relevant recordings may be made available to the DGOJ.

  10. Information services

    From time to time Betfair may provide you with access to various information and content. This may include form data, current scores, results, video streaming etc.) via our site (including micro-sites), emails or any other means of communication. Betfair may also provide you with links to third-party websites that may include information.

    The information is supplied "as is" and is provided for guidance only. The use of this information is entirely at your own risk. To the fullest extent permitted by law, Betfair makes no representations or warranties of any kind, including but not limited to, the accuracy, quality or completeness of the information.

    Betfair will not be liable for any action taken or not taken by you as a result of your reliance on the information or for any loss or damage suffered by you as a result of your use of the information or of any third-party website linked to Betfair.

    Any links to third-party websites do not constitute an endorsement by Betfair of any products or services available on such websites. You use such websites at your own risk and Betfair takes no responsibility for the content on, or use of, such websites.

  11. Assignment

    You may not assign these Terms and Conditions, or any part of them, to any third party without the prior written consent of Betfair. Betfair may assign, transfer or novate any or all of its rights and obligations under these Terms and Conditions to any third party at any time without notice to you.

  12. Severability

    In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision will be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions will not be affected.

  13. Dispute resolution

    In the event of a dispute arising between us and you, we each agree to follow the procedure set out in our Dispute Resolution policy, as amended from time to time.

  14. Amendments

    We reserve the right to make changes to our site at any time and to all guides and policies included on our site, including these Terms and Conditions and the Conditions of Use for any of our products. We will keep you informed of any significant changes and will obtain your express acceptance to ensure your continued use of the Betfair website and services.

  15. Communications and notices

    Communications and notices to be given by you to us under these Terms and Conditions (other than those exchanges of information occurring in the normal operation of the site) should be provided to us as set out in the Contact section.

  16. Entire agreement

    These Terms and Conditions and the terms expressly incorporated into them constitute the entire and only agreement between the parties with regards to its subject matter and each party confirms that it has not been induced to accept these Terms and Conditions in reliance upon, nor has it given, any warranty (including in particular any warranty as to merchantability, fitness for purpose or uninterrupted functionality), or made any statement, assurance, covenant, agreement, undertaking, commitment of indemnity or otherwise of any nature whatsoever other than as are expressly set out in these Terms and Conditions and, to the extent that it may have done, it unconditionally and irrevocably waives any claims, rights or remedies which it might otherwise have had in relation thereto.

  17. No waiver

    No failure or delay by a party to exercise any of its rights under these Terms and Conditions will operate as a waiver thereof and no single or partial exercise of any such right will prevent any other or further exercise of that or any other right.

  18. Governing law and jurisdiction

    These Terms and Conditions are governed by the laws of the Kingdom of Spain, as may be in force at any time. By accepting these Terms and Conditions, you agree to submit to the jurisdiction of the courts of the Kingdom of Spain.

    These Terms and Conditions may be written in languages other than Spanish, merely for reference purposes. If there is any discrepancy between the Spanish version of these Terms and Conditions and any version in a different language, the Spanish version will prevail.

    The rights and obligations under these Terms and Conditions will not be governed by the United Nations Convention on Contracts for the International Sale of Goods and its implementing legislation, the application of which is expressly excluded.

  19. V 01/15 — 30/06/15

BETTING - TERMS OF USE

SECTION 1: BETTING — GENERAL CONDITIONS

Betfair provides a platform upon which you can enter into various betting transactions in relation to the markets available on our site ("Markets").

You can enter into betting transactions either:

  1. On our site (the "Website service")
  2. By mobile phone (the "Telephone service"), or
  3. By the Application Programming Interface ("API")

Please note that not all Betfair betting products are available through each of the betting channels set out above.

In these General Conditions, when we refer to "services" we mean all the services listed above (where applicable).

Conditions relating to your use of the services

  1. Licence to use our site

    Betfair grants you a limited licence to access our site provided that you comply with this Agreement.

    The availability of our site does not constitute an offer or invitation by Betfair to use the site in any country in which betting money is illegal.

    Your use of any data feeds we may provide to you confers no rights whatsoever to the content and related intellectual property rights contained on our site or on any such data feeds. You agree not to monitor, use or copy our web pages or any of our web content, including without limitation any price data. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to the site by any means. You will not (a) reverse engineer or decompile (whether in whole or in part) any software available through the site; or (b) make copies, modify, reproduce, transmit, alter or distribute all or any part of the site or any material or information contained on it. Any unauthorised use or reproduction may be prosecuted.

  2. Use of our services

    You understand that you may lose money on bets placed and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you under any bet be recoverable from us.

    It is your responsibility to verify that you are permitted to bet with us according to the country in which you are located and you agree that you will not bet with us while you are located in a country or jurisdiction which prohibits you from betting with us. In particular, you will not bet or attempt to bet with us if you are located in the United States of America or in any other restricted jurisdiction that may be determined by Betfair from time to time.

    You undertake to use our services for legitimate betting purposes only. In particular, you undertake not to (i) engage in any activity which has the purpose or effect of causing damage to or in any way hindering our business operations or generating or increasing a liability on us, including without limitation any tax, levy or duty collecting authority; or (ii) bet on, or manipulate any individual market in a manner which we believe has the purpose or effect of adversely affecting the integrity of the market.

  3. Your conduct

    You will not attempt to use our site to deliberately transfer money from one Betfair account to another.

    You will inform us as soon as you become aware of any errors in calculations with respect to any betting transaction. We reserve the right to declare null and void any bets that are the subject of such an error.

    You will not disguise or interfere in any way with the IP address of the computer you are using to access the site or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing the site.

    You agree it is your responsibility to account for any tax or duty imposed on you as a result of your betting transactions.

    You agree that you will not access any other Betfair account to use any of our services or products from which you have self-excluded, during the period of any such self-exclusion.

    You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in connection with the forums or any other part of our site including within your own username or other information contributed to our site.

    Conditions relating to betting

  4. Operation of our services

    You are responsible for making sure you understand the contents of our site and the operation of the services, and we reserve the right to change the format of the services in order to enhance such services.

    We may determine when the markets are open for betting and may close the markets at any time in our absolute discretion. Though we will at all times use reasonable endeavours to settle markets as quickly as possible, we give no assurances as to the timeframe in which markets will be settled.

    We may take steps to block you from betting on or using our site if you are located in certain jurisdictions, for example the United States of America.

    You are entirely responsible for the information that you provide to us concerning the offer that you wish to place. We will not enquire into the reasonableness of any offer that you may make. We will not be liable for incorrect entries made by you, including data input errors with respect to the odds, price or stake on offer.

    Betfair may, in its sole and absolute discretion, decide to suspend betting on a market at any time (even if such suspension is earlier than anticipated by our Rules And Regulations) in the interests of maintaining integrity and fairness in the markets. Betfair may also void certain bets in a market or void a whole market in its entirety.

    In the interests of maintaining integrity and impartiality in the markets, we may also, in our absolute discretion, decide to suspend betting on a market earlier than anticipated by our Rules and Regulations and/or to void certain bets or a whole market.

  5. Cancellation, termination, suspension and breach

    In accordance with these Terms and Conditions, we may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets you have placed, void any bets outstanding to your account, cancel and void any outstanding or matched bets in our absolute discretion without cause at any time, including if:

    1. There is a technological failure
    2. We suspect that you are engaging in illegal or fraudulent activity
    3. We suspect that you have (or may have) breached any part of this Agreement
    4. We suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties
    5. We suspect that your account's "public market data" usage ("public market data" includes market prices, traded volumes and market depth) could represent "business usage" ("business usage" includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)
    6. We suspect that you may be having difficulties obtaining credit, or
    7. We have the right to do so as set out in our Rules and Regulations.
  6. Gambling by those under age

    If we are notified that you are under 18 or were under 18 when you entered into any betting transactions on our site ("under age"):

    1. We will immediately prevent you from entering into any betting transactions or making any withdrawals from or use of your account
    2. We will investigate the claim that you are or were under age, including whether in fact you have been betting as an agent for or at the behest or on behalf of another person
    3. If we find that you are or were under age, all winnings that have accrued and remain in your account or that are otherwise due to be credited to your account will belong to us
    4. You must pay Betfair all winnings obtained from betting while you were under age on first demand. Should you not comply with this duty we will seek to recover from you or to set off against any stakes placed by you any winnings paid to you as a result of bets placed together with the costs of such recovery. Any sums recovered will belong to Betfair, and
    5. We will not refund the charges you paid for any bets made while you were under age
  7. Minimum and maximum bet stakes

    Depending on the product or type of market you are betting on, there are minimum bet sizes that apply. These minimum bet sizes are subject to change and may differ depending on whether you are on our site. You are not permitted to place bets or try to place bets that are below the minimum bet size threshold.

    Your betting limit is represented by the lesser of: (i) your "available to bet" balance shown in your account and (ii) your "exposure limit" (which is available in the "Account summary" tab in "My account"). However, in the event that we process an offer for a bet or the acceptance of a bet in an amount outside the applicable thresholds, such bet will nevertheless stand.

  8. Bet settlement

    Subject to these General conditions and any applicable Specific conditions, we will settle markets in accordance with our Rules and Regulations. We reserve the right to reverse or amend settlement in the event of a market being settled incorrectly. This may lead to amendments being made to your account to reflect changes in market settlement, and if there are insufficient funds in your account we may demand that you put funds into your account to address the outstanding balance.

    Any amount of winnings or losses relating to your bets on a market will be rounded to the nearest two decimal places. If the amount ends in 0.5, it will be rounded up.

    Conditions relating to us

  9. Payment structure

    Please refer to the Betfair charges in the "About us" section, where we explain in detail how all commissions and charges are calculated.

    We will calculate the amounts that you owe us and deduct such amounts from your account. Any amounts owed to us will be rounded to the nearest two decimal places. If the amount ends in 0.5, it will be rounded up.

  10. Matters beyond our reasonable control

    Without prejudice to our obligations contained within the various laws and regulations of the jurisdictions where we are licensed to operate, and as permitted by the laws of your jurisdiction, we are not liable for any loss or damage that you may suffer because of any: act of God; power cut; trade or labour dispute; act or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party or otherwise outside of our control. In such an event, we reserve the right to cancel or suspend our services without incurring any liability.

    We are not liable for the failure of any equipment or software howsoever caused, wherever located or administered, or whether under our direct control or not, that may prevent the operation of the services, impede the placing of offers for bets or the matching of bets, or prevent you from being able to contact us.

    To the extent permissible by the laws in your jurisdiction, we are not liable for breaches made by third parties in connection with this Agreement.

  11. Indemnity

    You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims or demands made by any third party arising out of your breach of this Agreement (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.

    You acknowledge that Betfair will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into our agreement with you and you agree to hold us harmless against any falsehood or inaccuracy contained in the information you provide to us. For more information about the way in which Betfair protects your personal data, please see our Privacy policy.

  12. Limitation of liability

    We exclude all representations and warranties, to the fullest extent permissible by law, as to the satisfactory quality and/or fitness for its intended purpose and/or accuracy and completeness of the services.

    To the fullest extent permissible by law, we are not liable to you for any loss that you may incur as a result of misuse of your password, and we accept no liability resulting from its unauthorised use, whether fraudulent or otherwise.

    To the fullest extent permissible by law, neither we nor any of our suppliers accept any liability arising for any losses you may incur as a result of using the services. Under no circumstances will our liability under this Agreement or for breach of contract, tort, equity or otherwise exceed your exposure limit as specified in your account. Under no circumstances, and to the fullest extent permissible by law, will we be liable for any indirect, special or consequential damage, loss of profits (direct or indirect) or the benefit of any bet arising from breach of contract, negligence, equitable duty (including for the avoidance of doubt in relation to any bet(s) or market(s) voided by us) or other liability even if we had been advised of or known (or should have known) of the possibility of such damage or loss.

    Nothing in this Agreement excludes our liability with respect to death and personal injury resulting from our negligence, or that of our employees, agents or subcontractors.

  13. 13. Intellectual property

    The Sporting Exchange Limited ("TSEL"), part of the Betfair group of companies, is the owner of:

    1. All copyright and related rights in and to our site, including, without limitation, rights in databases and all rights in any price data and related content on our site except for certain third party rights (referred to below)
    2. All trade mark rights, whether registered or unregistered, in and to BETFAIR and the BETFAIR logo, and
    3. The domain name, which is our Uniform Resource Locator ("URL").

    The following use of price data or any other data or content from our site or via the API or any other Betfair data from any other source (together, "Betfair data") is strictly prohibited without the specific prior written consent of TSEL:

    1. Commercial use by any person, and/or
    2. Any use for any purpose by a competitor of the Betfair group of companies, or an employee, contractor or agent of any such competitor ("restricted person"), provided that restricted persons may place bets. Screen scraping, web scraping or any other automated or manual collection of Betfair data, for commercial use by any person and/or for any use by a restricted person, is expressly prohibited.

    Any unauthorised use of any of the above rights may result in prosecution or other action being taken against you.

    You hereby assign to TSEL absolutely, any and all copyright and other intellectual property rights throughout the world in all media whether now known or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights whatsoever, in any offers for bets or bets placed by you on our site.

    Any data licensed to Betfair and/or TSEL from third parties is provided for use on our site only and may not be used for any commercial purposes without the consent of such third parties.

SECTION 2: SPECIFIC CONDITIONS FOR FIXED-ODDS SPORTS BETS

Betfair provides a platform on which our customers registered in Spain can place bets, which we may or may not accept. You can place bets on the various markets available on betfair.es (the "Markets").

Please read these Specific conditions and the General conditions carefully before making any offers for bets on our site.

You agree to be bound by these Specific conditions as well as the General conditions (together the "Agreement").

Specific conditions relating to your use of our site

  1. Your conduct

    You will at all times act in good faith and, in particular, you will not place bets in breach of any sporting rules, regulations or code of conduct that apply to you.

  2. Your offers for bets

    An offer that you make for a bet is open for acceptance by Betfair as a sole counterparty in whole or in part in accordance with this Agreement.

    We reserve the right to refuse to accept your requests to place bets.

SECTION 3: SPECIFIC CONDITIONS FOR CUSTOMERS BETTING ON THE EXCHANGE

Betfair International plc ("Betfair") is an Exchange upon which our Spanish customers can bet with each other on the various markets available on our site ("Markets").

Please read these Specific conditions and the General conditions carefully before making any offers for bets or accepting bets on the Exchange.

If you are a Spanish customer and your betting transaction is covered by these Specific conditions, references to "Betfair", "we" and "us" and/or "our" in these Specific conditions and in the General conditions are to Betfair International plc.

By entering into any betting transactions on the Exchange, you agree to be bound by these Specific conditions and the General conditions (together the "Agreement").

Specific conditions relating to your use of the Exchange

1. Your conduct

You will at all times act in good faith in relation to the counterparties to your bets struck through the Exchange, and such counterparties will be able to enforce this duty directly against you. In particular, you will not place bets on the Exchange in breach of any sporting rules, regulations or code of conduct which apply to you.

2. Privacy

We may, at our sole and absolute discretion, provide you with details of any counterparty to your bets, only if we are satisfied that such counterparties have acted in breach of their duty of good faith. For this purpose, you explicitly consent to the release of your personal data in accordance with the applicable data protection laws.

Specific conditions relating to betting on the Exchange

3. Operation of the Exchange

We reserve the right to refuse to post your offer on our Exchange without giving prior notice.

We may restrict you from using programs designed to automatically place bets within certain parameters (e.g. to back or lay at a certain price) ("bots") either generally or in relation to any specific bot if we believe that you have used a bot:

i. To the detriment of our business

ii. To place bets on, or manipulate, any market that has the purpose or effect of adversely affecting the integrity of the Exchange or any market

You may not nominate individuals to be counterparties to any of your offers for bets.

In addition to the usual bet matching process, many markets on Betfair use a process called cross-selection matching ("cross matching") to match bets. When a bet request cannot be matched by an opposing bet on the same selection by operating cross-matching, Betfair will attempt to match the bet request with unmatched liquidity on the remaining selections in the market.

We do not guarantee that every offer displayed as outstanding on our site (or communicated by a Betfair Telephone Operator as being outstanding) will be available for your acceptance. All or part of the offer of a bet displayed on our site or communicated by a Betfair Telephone Operator as available on the Exchange at specific odds or price may be successfully cancelled by one or more counterparties before your acceptance is processed by the Exchange (this risk is particularly relevant where you are using the Telephone Betting Service because your instruction will have to be read back to you before being sent to the Exchange, inevitably causing a further slight delay). In this case, the offer for a bet will be withdrawn before your acceptance of that offer is acknowledged. Your failed attempt to accept the bet formerly on offer will however be posted as an offer to other customers.

Our details

Betfair International plc is a public limited company registered in Malta under number C52779. Our registered office is at Triq il-Kappillan Mifsud, St Venera, Malta, SVR 1851. Betfair International plc is licensed and regulated in Spain by the DGOJ (Dirección General de Ordenación del Juego — Spanish Directorate General for the Regulation of Gambling). The DGOJ is the regulatory body for all types of gambling in Spain. If you want more information about the DGOJ, please visit www.ordenacionjuego.es.

Governing law and jurisdiction

This agreement is governed by the laws of Spain. Both parties hereby submit to the exclusive jurisdiction of the courts and judges of Spain in relation to all disputes arising under this Agreement.

Third parties do not have the ability to enforce any part of this Agreement save in respect of the rights of existing third parties to enforce your duty of good faith directly against you. This Agreement may, however, be varied at any time without the consent of any counterparties to any bets struck through the Exchange.

SECTION 4: SPECIFIC CONDITIONS FOR CUSTOMERS PLACING MULTIPLE BETS

You can make us offers for multiple bets, which we may or may not accept, on our site.

Please read these Specific conditions and the General conditions carefully before making any offers for multiple bets on our site. You agree to be bound by these Specific conditions as well as the General conditions (together the "Agreement").

Specific conditions relating to Multiples betting

  1. Placing bets

    An offer that you make for a bet is open for acceptance by Betfair as a sole counterparty in whole or in part in accordance with this Agreement.

    Once Betfair has accepted your offer, you will not be allowed to change the terms of that bet or cancel or withdraw from that bet. Acceptance of an offer by Betfair concludes the bet.

  2. Bet settlement

    We are not liable, to the fullest extent permissible by law, for the settlement of any offers for bets if for any reason we fail to process any instruction in good time.

V 02/15 - 26/08/15

BETFAIR GAMING - CONDITIONS OF USE

Please read these conditions of use ("Conditions") carefully before playing any games on betfair.es (the "games"). By playing any of the games, you agree to be bound by these Conditions.

If you wish to play the games for real money, you will need to open an account.

BY PLAYING ANY OF THE GAMES, YOU AGREE TO BE BOUND BY THESE CONDITIONS.

Conditions relating to your playing games on our site

  1. Licence to use our site

    Betfair grants you a limited licence to access our site provided that you comply with these Conditions.

    The availability of the games on our site does not constitute an offer or invitation by Betfair to use the site in any country in which such use is illegal. We reserve the right to attempt to block you from playing the games if you are located in a jurisdiction where the playing of games is illegal.

    Your use of our site confers no rights whatsoever to the content and related intellectual property rights contained on our site. You agree not to monitor, use or copy our web pages or any of our web content. You will not attempt to hack, make unauthorised alterations or introduce any kind of malicious code to the site by any means.

  2. License to use the software

    Betfair grants you a limited licence to download (if necessary) and to use the software for the game you wish to play (the "software") provided that you comply with these Conditions.

    You will only use the software to play the games in accordance with these Conditions. If you become aware that the software is being used in any manner not authorised by these Conditions, you will immediately notify Betfair.

    You will not (a) reverse engineer or decompile (whether in whole or in part) the software; or (b) make copies, modify, reproduce, transmit, alter or distribute the software or any of the material or information contained on it. Any unauthorised use or reproduction may be prosecuted.

    You agree that you will not use the software for any unlawful purposes or for the purposes of sending or transmitting any data or other material:

    1. In a manner that constitutes a violation or infringement of the rights of any third party (including but not limited to intellectual property rights)
    2. That has harmful, destructive or damaging properties
    3. That may constitute any form of collusion, or
    4. That is likely to cause harm or damage to the computer systems, network or equipment of any third party.

    Betfair issues upgraded versions of the software from time to time and will make such upgraded versions available to you. All such upgrades will be deemed software for the purposes of these Conditions.

  3. Use of our site

    You can only play the games for money if you are:

    1. 18 years of age or over, and
    2. Not excluded from accessing games for money.

    It is your responsibility to verify that you are able to play the games for money in the country in which you are accessing our site. If you are not so entitled, Betfair reserves the right to:

    1. Immediately prevent your participation in games and/or prevent your making any withdrawals from or use of your account
    2. Release to us all winnings that have accrued and remain in your account or that are otherwise due to be credited to your account, in accordance with these Conditions and with the applicable regulations, and to deal with them as directed by the relevant authorities
    3. Require you to pay to Betfair, or as Betfair so directs, any winnings already received by you and/or by anyone acting on your behalf, and
    4. Report you to the relevant authorities.

    You understand that you may lose money when playing the games and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you be recoverable from us.

  4. Your representations

    In consideration for us allowing you to play the games, you represent to us (and acknowledge that we rely on these representations) as follows:

    1. Your participation in the games is personal and not professional.
    2. You are solely responsible for recording, reporting, paying and accounting to any relevant governmental or taxation authority for any tax, duty or other levy that may be payable on any winnings.
    3. You are solely responsible for the acquisition, supply and maintenance of all of the computer equipment and telecommunications networks and Internet access services and all other consents and permissions that you need to use in order to access our site.
    4. You fully understand the methods, rules, and procedures of the games and, where and when appropriate, will seek advice or help when using our site.
    5. By accepting any winnings, you consent to the use of your name by Betfair for advertising and promotional purposes without additional compensation being paid to you except where prohibited by law.
    6. You will place all bets on games through the various user interfaces provided on our site and you will not bet through other means, including the use of a "robot" player. The use of programs designed to automatically place bets within certain parameters (i.e. "robot" players) is not permitted on any games (including casino, racing games or any other games) on any part of our site.
    7. You will not choose a games nickname and/or alias that is defamatory, offensive, pornographic or in any way intended to impersonate a real person or brand. Betfair reserves the right to amend your nickname and/or alias in its absolute discretion if it believes you have breached this representation.
    8. You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in relation to any chat or forum facilities we provide and you accept that any postings made by you can be passed on to the relevant authorities should we deem this appropriate.
    9. You will not disguise or interfere in any way with the IP address of the computer you are using to access the site or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing our site, and
    10. You accept and agree to abide by the rules of the games as set out on our site, and any rules and terms for any promotions or loyalty schemes in which you participate, each as set out on our site from time to time.

    Conditions relating to your use of our site

  5. Cancellation, termination, suspension and breach

    We may restrict your access to our site, prohibit you from participating in any and/or all games, freeze your chips, restrict seating and/or prohibit players from playing in a particular game (including restricting two or more players from playing together in the same game), refuse or limit any bet you make, withhold payment of your winnings in accordance with these Conditions, suspend or terminate your account in our absolute discretion without cause at any time including, without limitation, if:

    1. There is a technological failure
    2. We believe that you have breached any of these Conditions
    3. You attempt to manipulate or ascertain information concerning the Software code or are involved in collusion
    4. You tamper or attempt to tamper with the software in any way
    5. You are committing any offence or crime, e.g. by attempting to access the games from a jurisdiction where playing the games is illegal
    6. You publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material, or
    7. We suspect that you may be having difficulties obtaining credit.

    Conditions relating to us

  6. Changes to the games

    Betfair may alter or amend or withdraw any particular game or any part thereof, and may add other games at any time, and may alter prices, features, specifications, capabilities, functions and/or other characteristics of the games at any time. We will use reasonable endeavours to inform you of any significant changes to an existing game.

  7. Matters beyond our reasonable control

    We are not liable for any loss or damage that you may suffer in respect of an event of force majeure. For the purposes of these Conditions, "force majeure" means any event outside our reasonable control affecting our ability to perform any of our obligations under these Conditions. Please note that we will, at all times, take all necessary steps to ensure the continuity of services.

  8. Errors and omissions

    If there is any discrepancy between the gaming results on your computer and the results on our server, the results on our server will be final and binding. If there is any discrepancy between your on-screen display and the balance in your account, the balance held on the Betfair server is deemed to be the balance in your account and this determination will be final and binding. You will forfeit any amounts shown to be in your account that result from human error or technical fault.

    If you are incorrectly awarded any winnings as a result of (a) any human error; (b) any bug, defect or error in the software; or (c) the failure of the relevant games product or the software to operate in accordance with the rules of the relevant game, then Betfair will not be liable to pay you any such winnings and you agree to refund any such winnings that may have been paid to you as a result of such error or mistake.

    Betfair and its respective licensees, distributors, parents, subsidiaries, affiliates and all of their officers, directors and employees will not be liable for any loss or damage that may be caused by the interception or misuse of any information transmitted over the Internet.

  9. Indemnity

    You agree to indemnify and hold us and our associated companies, affiliates, officers, directors, agents and employees harmless from any liabilities, claims or demands made by any third party arising out of your breach of these Conditions (including documents incorporated by reference) or out of your violation of any law or the rights of any third party.

  10. Limitation of liability

    The software is provided to you "as is", without warranty of any kind, either express or implied, including but not limited to, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement of third party rights. Betfair does not warrant that the operation of the games or the software will meet your requirements or be uninterrupted or error free or secure or that any defects are correctable or will be corrected. To the extent permissible by law, the entire risk as to the use, quality and performance of the games and the software lies with you. In addition, any security mechanisms included on our site or in the software have inherent limitations, and you must determine that they meet your requirements.

    To the extent permissible by law, the maximum liability of Betfair to you or any third party arising out of these Conditions or your use of our site or the software, whether for breach of contract, equitable duty or in tort or otherwise, will be limited to whatever amount you paid to us whilst playing the games. Nothing in these Conditions will limit the liability of Betfair for death or personal injury caused by our negligence.

    In no event, and to the extent permissible by law, will Betfair, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the games or the software, be liable for any loss or damage whatsoever, including but not limited to, indirect, special, consequential or punitive damage, arising out of or in connection with these Conditions or the use or performance of the games or the software. This disclaimer and limitation applies regardless of the cause or nature of the loss or damage, including but not limited to, lost revenue or profits (whether direct or indirect), interruptions, loss of data, inaccurate results or delays, however arising and regardless of the theory of liability, even if Betfair received prior notice of the possibility of such damage.

    If you are using any third-party equipment, software or services (collectively, the "third party goods/services") in connection with your use of our site or the software, the entire risk as to the quality and performance of such third party goods/services rests with you. Should such third-party goods/services prove defective, you assume the entire cost of all necessary repairs or corrections.

    In no event will Betfair, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the games or the software, be liable for any damage that may be caused by the interception or misuse of any information transmitted over the Internet.

    Nothing in these Conditions will limit or exclude liability for personal injury or death nor for representations made fraudulently.

  11. 11. Intellectual property

    The Sporting Exchange Limited ("TSEL"), part of the Betfair group of companies, is the owner of:

    1. All copyright and related rights in and to our site, including but not limited to, rights in databases
    2. All trade mark rights, whether registered or unregistered, in and to BETFAIR and the BETFAIR logo, and
    3. Patents owned by the Betfair group of companies.

    Any unauthorised use of any of the above rights may result in prosecution or other action being taken against you.

    You hereby assign to TSEL absolutely, any and all copyright and other intellectual property rights throughout the world in all media whether now known or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights whatsoever, in any bets, chat postings, game play or any other interaction made by you whilst playing the games.

    Conditions specific to customers wishing to play games in the casino

  12. The software

    Various companies own and operate the software and license it to Betfair, enabling you to play the Casino games at http://gamesportal.betfair.es/casino3.

  13. Maximum payout

    Maximum cumulative profit on all games accessed on the Casino tab of the Betfair site (excluding any progressive jackpot wins) in a 24-hour period will be capped at €1,000,000 per customer. If your profits exceed this sum in any 24-hour period, any additional bets made within the same period will be void and any associated sums bet by you will be returned to you. If a bet is made by you that takes your profits over the €1,000,000 limit within the 24-hour timeframe, you will be paid out up to €1,000,000 and any excess profits may, at our discretion, not be paid to you provided that, of the original sum bet, an amount will then be returned to you pro rata in relation to the benefit lost.

V 01/15 — 28/01/2015

BETFAIR LIVE VIDEO - CONDITIONS OF USE

TERMS AND CONDITIONS

1. Access to Betfair Live Video

Betfair Live Video is only available to customers who have opened, and have a funded account with Betfair. In addition, Betfair Live Video is currently free of charge for all content, although you may be required to place a bet on a given event to have the option of watching the event live.

2. Sportsbook

A minimum total stake of €0.50 must be placed in order to watch a horserace or greyhound race. The minimum stake of €0.50 can be placed in the form of a €0.50 single or €0.25 each-way, in which case the final bet would be €0.50.

The qualifying criteria for multi-leg bets are detailed below:

Bet type

Number of legs

Total stake required (€)

Single

1

0.5

Straight Forecast

1

0.5

Reverse Forecast

1

0.5

Double

2

1

Treble

3

1.50

Trixie

3

1.50

Patent

3

1.50

Yankee

4

2

Lucky 15

4

2

4-fold

4

2

Canadian

5

2.50

Lucky 31

5

2.50

5-fold

5

2.50

Heinz

6

3

Lucky 63

6

3/td>

6-fold

6

3

Super Heinz

7

3.50

7-fold

7

3.50

Goliath

8

4

In multi-leg bets, the average stake must meet or exceed the minimum qualifying amount of €0.50, in line with the examples below:

- A €1 double (with legs in different races) would qualify you to watch both races. A €0.50 double (with legs in different races) would only qualify you to watch the first race by scheduled off time

- A €0.20 Yankee (with legs in different races) would qualify you to watch all four races as the average stake per race is more than €0.50 (€2.20 in total)

- A €3 eight-fold accumulator (with legs in different races) would qualify you to watch the first six races (in which you have legs), but not the seventh or eighth as the average stake per race (after these first six) is below the minimum unit amount of €0.50

- Ante-post and Special Bets do not qualify for the Betfair Live Video service

3. Warning for streaming time delay

ALTHOUGH CONTENT ON BETFAIR LIVE VIDEO IS ADVERTISED AS "LIVE", YOU SHOULD BE AWARE THAT BETFAIR LIVE VIDEO MAY BE SUBJECT TO A SLIGHT TIME DELAY. The precise length of the time delay will vary depending on a number of factors, but you should typically expect a time delay of between two and five seconds behind the actual event. The time delay may sometimes be longer than this.

IF YOU RELY ON BETFAIR LIVE VIDEO TO PLACE BETS, YOU DO SO ENTIRELY AT YOUR OWN RISK. Betfair accepts no responsibility for any loss suffered by you as a result of your reliance on Betfair Live Video.

4. Exclusion of liability

Betfair does not make any representations or warranties, express or implied, that Betfair Live Video will meet your requirements, that the operation of Betfair Live Video will be uninterrupted, on time or error free, that Betfair Live Video will be available during any specified hours (whether advertised or not), or that Betfair Live Video will operate in conjunction with any particular software or hardware.

Betfair will not be liable to you for any direct or indirect loss, including any loss of profit, data, business or goodwill, arising in connection with your use of or reliance on Betfair Live Video. Betfair is not responsible for the capacity, reliability, availability or performance of Betfair Live Video.

5. Changes to Betfair Live Video content

All content on Betfair Live Video is subject to change and Betfair may vary, suspend, replace or withdraw content on Betfair Live Video at its absolute discretion and without notice.

Betfair reserves the right to modify, suspend or discontinue the Betfair Live Video service at any time without notice to you.

6. Intellectual property rights

Betfair Live Video is for personal non-commercial use only. You are strictly prohibited from copying, saving, modifying or distributing the Betfair Live Video content (or assisting a third party to do so) or allowing any third party to access the Betfair Live Video content.

You must not sell or make any charge for watching or using any part of Betfair Live Video, nor show any part of Betfair Live Video in public (even if no charge is made), nor authorise or assist any third party to do the same.

The content on Betfair Live Video is licensed to Betfair by third parties. The football, tennis, snooker, volleyball and basketball content on Betfair Live Video has been licensed by Perform Media Channels Limited.

7. General

Betfair reserves the right to change these Terms and Conditions at its discretion from time to time. If we make significant changes to these Terms and Conditions, then we will take appropriate steps to bring such changes to your attention. It is your responsibility to check these Terms and Conditions from time to time to ensure that you agree with them. Your continued use of Betfair Live Video will be deemed to be your acceptance of any changes to the terms and conditions.

These Terms and Conditions are governed by Spanish law and any disputes will be dealt with by the Kingdom of Spain.

Betfair reserves the right to introduce other fees, subscriptions or charges or conditions for access to Betfair Live Video in the future. You will be made aware of the introduction of any charge or condition before it is introduced.

Betfair may refuse access to Betfair Live Video to any customer at its absolute discretion.

By accessing Betfair Live Video you accept these Terms and Conditions.

V 07/15 27/10/15

ABOUT US — BETFAIR CHARGES

Betfair charges

Introduction

There are two types of charges that you may be required to pay. The charges described in the "General charges" section apply in relation to your Betfair account and therefore are relevant to all customers. In addition, there are certain charges that only apply in particular circumstances to customers of the Betfair Exchange. Further details of all of the following charges can be found in the relevant sections below:

All charges are inclusive of VAT, if applicable.

General charges

Charges relating to the deposit and withdrawal of funds to or from Betfair are set out in the deposit and withdrawal pages within the "My account" section on the Betfair website.

Charges applicable only to the Betfair Exchange

For the vast majority of Betfair Exchange customers, the only charges paid to Betfair will be commission on net winnings in an Exchange market, as set out in more detail in Section 1 below.

A small number of customers who, in the long-term, generate very little commission compared to the amount they win may incur premium charges. Any customer affected by this charge will be notified in advance. Details of the premium charge are set out in section 3.

1. Commission, Market Base Rate, Discount Rate, Betfair Points, Betfair Points statement and Betfair Holidays

This section only applies to the Betfair Exchange.

Betfair charges a commission on your net winnings on a market. If you have a net loss on a market, you do not pay commission.

Commission is calculated by multiplying your net winnings by the 6.5% Market Base Rate. From this we will apply a discount. The more you bet with us the greater the discount you will receive.

In order to see the Market Base Rate applicable to you, please refer to emails and web messages from Betfair setting out current charges.

The size of this discount, or your Discount Rate is determined by the number of Betfair Points you have accrued on your account. Betfair Points are earned in proportion to your betting activity. The more you bet, the more points you accrue, the greater your Discount Rate. Please note that your discount rate will be capped at 20% unless you have completed the Betfair Know Your Customer check requirements..

You earn Betfair Points every time you bet on a market. You will earn 1 point for every 10 cents of commission paid (if you have net winnings) or implied commission (if you have a net loss). Implied commission is calculated in exactly the same way as commission but refers to losses rather than winnings. Betfair points are awarded equally whether you win or lose.

Example:
You have net winnings in a market of €400.
The Market Base Rate is 6.5%.
Your current Discount Rate is 40%.
Therefore, the commission you pay is €15.60 (€400 x 6.5% x (1-40%)).
You earn 156 Betfair Points.

Example (using implied commission):
You have net losses in a market of €100.
The Market Base Rate is 6.5%.
Your current Discount Rate is 30%.
Therefore, the implied commission is €4.55 (€100 x 5% x (1-30%)).
You earn 45 Betfair Points.

For the purpose of calculating Betfair Points, your commission or implied commission on a market is rebased to euro at the time of settlement.

Your Discount Rate is calculated from your current Betfair Points every week. This occurs at midnight (GMT) every Sunday using one of the tables below:

Table A

Applies to all customers of betfair.es:

Betfair Points

From

To

Discount Rate

0

999

0%

1000

2499

2%

2500

3999

4%

4000

5499

6%

5500

6999

8%

7000

8999

10%

9000

10,999

12%

11,000

12,999

14%

13,000

14,999

16%

15,000

16,999

18%

17,000

18,999

20%

19,000

20,999

22%

21,000

22,999

24%

23,000

25,999

26%

26,000

28,999

28%

29,000

31,999

30%

32,000

35,999

32%

36,000

39,999

34%

40,000

43,999

36%

44,000

48,999

38%

49,000

54,999

40%

55,000

60,999

42%

61,000

66,999

44%

67,000

72,999

46%

73,000

79,999

48%

80,000

87,999

50%

88,000

95,999

52%

96,000

107,999

54%

108,000

125,999

56%

126,000

149,999

58%

150,000

-

60%

Once your Discount Rate has been calculated, your Betfair Points balance is reduced by 15%. This is known as the Weekly Decay. If you continue to bet at the same level each week, your Discount Rate will remain unchanged. If your Betfair Points at any time imply a higher Discount Rate, you will move to that rate immediately.

Discount Rates are applied at the time of market settlement rather than bet placement. These might be different for you in long-term markets.

The Betfair Points Statement within your My account section provides a full history of your Betfair Points, showing changes as a result of your betting activity, weekly decay and any relevant promotions. This statement also shows your current Discount Rate.

You are able to prevent the weekly decay of your Betfair Points by using a Betfair Holiday. You may continue to bet during your Betfair Holiday but will not earn Betfair Points for any markets settled during this period.

You earn one Betfair Holiday when you register and one additional Betfair Holiday every three months thereafter. You may use your Betfair Holiday at any time but cannot accrue more than four unused Betfair Holidays on your account.

The Betfair Holidays section within the My account section provides a calendar of the next 26 weeks and enables you to book or cancel Betfair Holidays for any of these weeks.

2. Multiples betting

This section only applies to the Betfair "Exchange Multiples" product and does not apply to the "Fixed Odds Multiples" product. Click here to see the Betfair FAQ page and additional information on Exchange Multiples, and click here to see the Betfair FAQ page and additional information on Fixed Odds Multiples.

Sports multiples

Betfair charges commission on winning sports multiples bets. The commission is usually 6.5% of winnings but may vary from time to time. Always check the Rules tab to be sure what commission rate applies. If your multiple bet loses, you do not pay commission.

Betfair Points are awarded in the same way as for sports betting markets. If your bet wins, you will be awarded 1 Betfair Point for every 10 cents of commission paid. If your bet loses, you will be awarded 1 Betfair Point for every 10 cents of implied commission.

3. Premium Charges

The Premium Charge only applies in respect of bets placed on the Betfair Exchange and it does not apply to any bets placed on other Betfair products.

In addition to the other charges detailed above, a small number (less than 0.5%) of our most successful customers will incur Premium Charges.

Any customer affected by the Premium Charge will be notified in advance.

Calculating potential charges

Each week Betfair will calculate your "gross profits" made, and your "total charges" generated over the lifetime of your account. The details of these calculations are explained below.

You will only be considered for the Premium Charge if your account is in profit and only if the total charges generated since joining Betfair are less than 20%† of your gross profits.

The vast majority of customers, and even the majority of those whose betting on Betfair is profitable since they joined, do not meet both these conditions and will not incur the Premium Charge.

While those conditions accurately describe our most successful customers, they might also apply to new customers who have only bet in a few markets, or those whose accounts are in profit because of a significant big win. To ensure that those accounts are not inadvertently charged, we have added two further conditions: any single win that constitutes more than 50% of lifetime gross profits will be excluded from the calculation, and customers will only be considered for the Premium Charge after they have bet in more than 250 markets.

Each customer will also have a €1000 allowance against the Premium Charge. This means that every customer considered for the Premium Charge will be exempted from the first €1000 of the charge incurred.

Please note that for the purposes of calculating the charge we will assume that the charge has been in place since Betfair launched in June 2000. This means that we will consider all customers to have generated charges equal to at least 20%† of lifetime gross profits as of the 12th October 2009. However, this also means that for some customers, some or all of the €1000 allowance against the charge will have been used prior to 12th October 2009 in order to offset hypothetical charges paid. Assuming hypothetical charges had been paid prior to introduction of the charge, it would have the effect of reducing the amount that customers would typically incur.

Each week the customers who meet all the conditions set out above will be charged the lesser of:

o The difference between 20%† of the previous week's gross profits and the total charges generated during the week, and

o The difference between 20%† of gross profits and the total charges generated during the lifetime of the account

This means that you will not be faced with a premium charge that is more than 20%† of your gross profits for the previous week. Please note that this figure applies exclusively to the maximum amount of Premium Charge payable. It is possible for the total amount of Premium Charges and commission paid to exceed 20%†.

Please note that the second of the two calculations set out above can only ever reduce the premium charge and will apply on the rare occasion that the difference between 20%† of gross profits and the total charges generated during the lifetime of the account is less than the same calculation for the previous week.

Premium Charges will be deducted from customer accounts weekly (on Wednesdays) in relation to the previous week's activity (Monday to Sunday).

Accounts that relate to one person, entity, API subscription or a Master account with related sub-accounts (trading version only) are treated as one customer for the purposes of calculating Premium Charges. Note that no Betfair Points will accrue for Premium Charges.

In circumstances where Betfair considers, in its absolute discretion, that multiple accounts have been used by one person or group of persons in order to avoid or reduce liability for the Premium Charge, Betfair will be entitled to treat those accounts as if they relate to one person for the purposes of calculating Premium Charges. In such circumstances, Betfair will link those accounts and the linked accounts will be jointly and severally liable for any unpaid Premium Charge. The premium charge will be debited from any such account(s) where applicable.

* By "gross profits" we mean the amounts won, excluding total charges, less the amounts lost, on all Betfair markets.

** By "total charges" we mean all commission generated by Betfair as a result of your betting plus any premium charges you have incurred. "Commission generated" includes half the commission paid on winnings, but also half the commission that Betfair makes from the other customers who win in markets in which you have lost, which we call "implied commission". When you win, Betfair collects commission at your rate of commission, but when you lose, the commission collected by Betfair from the winners is at their rate. We will therefore determine the commission generated by your betting activity to be:

Commission generated = (commission + implied commission) ÷ 2
where
Implied commission = market losses x 3%
We divide by 2 because otherwise we would be counting each euro of commission twice.

Premium Charge summary

You will only be considered for the Premium Charge if, over the lifetime of your account, you satisfy the following criteria:

o Your account is in profit

o Your total charges generated are less than 20%† of gross profits, and

o You bet in more than 250 markets

Two further conditions reduce the likelihood that you will be required to pay the Premium Charge:

o Any single win that constitutes more than 50% of your gross profits over the lifetime of your account will be excluded from the calculation, and

o Each customer will have a lifetime allowance of €1000 against the Premium Charge.

Each week the customers who meet all the conditions set out above will be charged the lesser of:

o The difference between 20%† of the previous week's gross profits and the total charges generated during the week, and

o The difference between 20%† of gross profits and the total charges generated during the lifetime of the account

Examples:

Example 1
You have won gross profits of €10,000 since joining Betfair having bet in at least 800 markets.
You have paid total charges of €980, all of which has been paid through commission generated.
You have not been charged any Premium Charges to date although you have fully used up your allowance of €1000.
During the previous week you won €500 and paid total charges of €80.
You are therefore charged €20 in Premium Charges ((€500 x 20%) - €80 = €20).

Example 2 — Charge allowance
You have won gross profits of €10,000 since joining Betfair having bet in at least 320 markets.
You have generated €1050 in commission and paid no Premium Charge to date.
During the previous week you won €500 and paid total charges of €50.
In the absence of a charge allowance you would have been charged Premium Charges of €50 ((€500 x 20%) - €50 = €50).
However, the €50 is offset against the €1000 charge allowance meaning that no additional Premium Charge is paid.
You then carry over the balance of your charge allowance (€950) to offset against potential future Premium Charges.

Example 3 — Excluding "big" wins
You have won gross profits of €8000 since joining Betfair having bet in at least 500 markets.
You have paid total charges of €1025, all of which has been paid through commission generated.
During the previous week you won €5000 from a single market and paid total charges of €125.
As the win constitutes more than 50% of your total gross profits since joining Betfair, it is excluded for the purposes of calculating the Premium Charge.
However, the commission generated on the win does contribute towards total charges paid.
After the win is removed you have gross profits of €3000 and total charges of €1025 and therefore incur no additional Premium Charge.

†Premium Charges at higher rates

Higher rates of Premium Charge will apply to the very small number of customers (less than 0.1%) who satisfy the following conditions over the lifetime of their account:

o Lifetime net profits*** exceed €250,000

o Commission generated less than 40% of lifetime gross profits

o Bet in more than 1000 markets

The Premium Charge rate applied to each customer who satisfies these conditions is dependent on their lifetime commission generated to gross profits ratio. The exact rate will be determined by the following table:

Lifetime commission generated to gross profits ratio

Applicable Premium Charge rate

< 5%

60%

5%–10%

50%

10%+

40%

Please note that any single market win that constitutes more than 50% of your lifetime gross profits will be excluded from all calculations.

The amount of Premium Charge incurred by each customer will be calculated in exactly the same way as the standard Premium Charge with the exception that the standard 20% rate will be replaced with increased rate applicable to the individual in each case.

For the purposes of introducing a change to the Premium Charge rate that applies to your betting, we will assume that you have always incurred the Premium Charge at the prevailing rate. For example, if the Premium Charge rate applicable to your betting increases from 20% to 40%, we will assume that you have always paid Premium Charges at 40%. However, as explained in the "Calculating potential charges" section above, this also means that for some customers, some or all of the €1000 allowance against the charge will have been used in order to offset hypothetical charges paid. Assuming hypothetical charges had been paid prior to introduction of the charge, it would have the effect of reducing the amount that customers would typically incur.

It is possible that your lifetime commission generated to gross profits ratio will change to the extent that your applicable Premium Charge rate will require adjustment. Should your rate change, we will recalculate as if you had always incurred the Premium Charge at the new rate. If your rate has decreased (e.g. if your lifetime commission generated to gross profits ratio increases from 4.9% to 5.1% — moving you from a 60% rate to 50% rate), the Premium Charges you "overpaid" when being charged the higher rate previously will be used to offset future Premium Charges. If your rate has increased, Betfair will notify you directly and give you at least two weeks' notice before the increased rate takes effect. You are entitled to seek review of your Premium Charge rate at any time.

*** By "net profits" we mean the amounts won less the amounts lost, on all Betfair markets, less all commission paid and Premium Charges debited.

V 01/15 [27/08/2015]

ABOUT US - PRIVACY POLICY

Betfair Privacy Policy

Introduction

Betfair wants visitors to its website to know that we are just as concerned as you are about the privacy of any personal information that you may choose to provide us with ("personal information"). In this respect, we have invested heavily in providing a world class Information Security Management System, which has been accredited with ISO 27001 certification.

"Personal information" is any information about you and may include your name and address, date of birth, payment card details, details of betting transactions and account transfers and any other information you may wish to provide. Betfair is endeavouring to ensure that our business practices that involve the use of your personal information are compliant with privacy regulations. Accordingly, in this policy document (the "Privacy Policy"), Betfair wants not only to advise you of your privacy rights but also explain how we intend to respect them.

Any reference to "Betfair" within this Privacy Policy means Betfair International plc (the "Data Controller"). The "Group" means Paddy Power Betfair plc and all or any of its direct or indirect subsidiary undertakings, joint venture partners, and their related companies wherever located in the world as may exist from time to time.

How is your personal information collected by our website?

Personal information may be submitted on our website in two areas:

  1. Public area

    If you do provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional personal information. You will be asked to provide your personal information in this area for the purposes of registering with Betfair and opening an account with us.

  2. Private area

    If you are already one of our customers and have opened an account with us, you must use a password to enter the Betfair website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website.

To ensure a good quality of service, we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. Email is not encrypted to/from either the public or private areas of this website. Betfair recommends that with the exception of your name and username/TAN you do not send us personal information by email. Any information that you transmit to us is transmitted at your own risk.

How we use cookies on our site and what information we collect

Betfair uses "cookies" in order to provide you with a better experience. Please see our Cookie Policy.

How your personal information will be used

Betfair will process your personal information and will store it on our electronic and/or physical databases in order to allow you access and make use of our website, to allow you to participate in the services offered, to administer your account, to maintain our accounts and records, to monitor website usage levels and the quality of the service we provide and to inform you, from time to time, about products and services that we consider may interest you and for related purposes. If you do not wish to receive future marketing, promotional or sales material from Betfair, you may send us an email to: support.es@betfair.com.

Betfair will also retain such information and may analyse it in order to investigate any actual or suspected criminal activity or, in respect of any event featured on our website, any threat to the integrity of that event and/or breaches of the rules of that event as laid down by the relevant governing (including sporting) bodies. All rights in the manner of recording your personal information held by Betfair (including copyright and database rights) are and will remain its property.

Telephone calls and betting data relating to users will be recorded and may be actively monitored for which purposes all users hereby consent.

To whom and where personal information may be disclosed

Your personal information may, for the purposes described above, be transferred or disclosed to any company within the Group (as defined by applicable local legislation, i.e. Article 42 of the Spanish Commercial Code), which may be located in countries such as the United States, where there is no such privacy protection or, subject to an appropriate data processing agreement, to third parties for the processing of that personal information on our behalf. The Group may, from time to time, retain third parties to process your personal information for the purposes listed above and such processing will be governed by a contract in the form required by law. Where required by law, your personal information may also be disclosed to an applicable governmental, regulatory, sporting or enforcement authority. Additionally, in circumstances where we deem it appropriate, your personal information may be disclosed to any regulatory authority (whether at the request of such authority or otherwise) that has issued Betfair with a gambling operating licence. Your personal information may also be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and with whom the Group has agreements (Memoranda of Understanding or "MoUs") from time to time for the sharing of such data and where the Group considers that there are reasonable grounds to suspect that you may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game. Those bodies may then use your personal information to investigate and act on any such breaches in accordance with their procedures.

In connection with the above purposes it may be necessary, or a legal requirement, for Betfair to disclose information to entities located in countries outside the EEA, such as the United States, where there is no such privacy protection. In each case, in accordance with appropriate technical and organisational security measures. By agreeing to this policy, by use of the Betfair site or otherwise, you agree that Betfair may store and use historical data relating to you and your account(s) for the purposes outlined in this policy.

Betfair has signed MoUs with the following regulatory and/or sporting authorities:

Betfair may have signed MoUs with other organisations whose details may be available upon request.

Consent

By providing your personal information and registering with us or logging on with us when you enter our website, you explicitly consent to the Data Controller processing and disclosing your personal information for the purposes, and otherwise in the manner set out in this policy, or as otherwise provided in accordance with the Terms and Conditions. If you wish to qualify, vary, modify or limit your consent in relation to marketing communications or in circumstances where any processing of your data is likely to cause damage or distress or such other circumstances as the law allows, then you may do so by notifying us in writing.

General information

You may exercise your rights of access, rectification, cancellation and opposition in relation to your personal information by sending a detailed request, in accordance with the applicable legislation, accompanied by a copy of your passport or identity document in force to our email address support.es@betfair.com. If you decide to get in touch with us in any other way, our contact details are on the "Contact us" page of our site.

Betfair reserves the right to change the Privacy Policy including altering the purposes for which it processes your personal information. In the event that Betfair considers it appropriate to make any such change, the Privacy policy will be updated and posted on our site. We will contact you to obtain your acceptance of these changes.

For full details about Group members, where they operate, or for a copy of your personal information or any other queries you may have about our Privacy Policy, please contact us. Again, our contact details are located in the "Contact us" pages of our website.

V 01/12 04/06/12

© 2011 The Sporting Exchange Limited. All rights reserved. BETFAIR® is a registered trademark of The Sporting Exchange Limited.

Cookie Policy

What is a cookie?

Cookies are text files containing a small amount of information that are downloaded to your device when you visit a website. They are generally used by most websites to improve your online experience and to ensure that content and functions are delivered and used more effectively.

Cookies perform various different functions. For example, some cookies are downloaded to your device temporarily for the period that you browse a particular website; these cookies might allow you to navigate between pages more efficiently or enable websites to remember the preferences you select. Other cookies can be used to help websites remember you as a returning visitor or ensure the online adverts you receive are more relevant to your specific needs and interests.

You can amend your browser settings to block some or all cookies. To do this, follow the instructions provided by your browser manufacturer. However, if you block cookies from the Betfair website, some or all of the website's functions may not perform as intended. For example, you may not actually be able to place any bets.

If you would like more information about cookies, see Further information.

The types of cookies Betfair uses are:

Essential cookies

Performance cookies

Functionality cookies

Targeting cookies

Essential cookies

Essential cookies are cookies that are necessary in order for a website to function correctly; they enable you to navigate a website and allow you to perform specific functions, such as accessing secure areas, placing bets, depositing funds and managing your account. Without these cookies, it would not be possible to provide specific online services and functions.


We use essential cookies to…


Essential cookies will not be used to…

Some examples of essential cookies that Betfair sets:

SSOID This cookie is the main cookie used across Betfair products and is used to identify a logged in user.
NSC_ Any cookie prefixed with NSC_ is used by Betfair's internal networking hardware to maintain user state between page requests. If these cookies were not set, customers would be logged out every time a web page was requested.
xgbsessionid This cookie is used to identify a user's session on our Exchange Games product.
psessionid This cookie is used to identify a prospective customer's session.
   

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages they go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information that these cookies collect is aggregated and therefore anonymous. It is only used to improve a website's performance.

We use performance cookies to…

Performance cookies will not be used to…

Some examples of performance cookies that Betfair sets:

v1st Visitor ID. Betfair's analytics software uses this cookie to track unauthenticated visitors to the site.
pi Partner ID.
spi Sub-partner ID.
sui Super partner ID.
rfr Referrer code. This is used to identify affiliate traffic on the Betfair site.

Please be aware that opting out of our performance cookies may mean that some useful information such as Betfair contact details are not available to you. However, if you wish to opt out of any of the web analytics that Betfair uses, please use the links below:

Omniture
http://www.omniture.com/en/privacy/2o7
Google Analytics
http://tools.google.com/dlpage/gaoptout
Mediaplex
http://www.mediaplex.com/opt-out
Flurry
http://www.flurry.com/resources/privacy.html

Functionality cookies

These cookies allow the website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, personalised features. For instance, a website may be able to provide you with local weather reports or traffic news by using cookies to store information about the region in which you are located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have requested such as watching a video or commenting on a blog. The information that these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

We use functionality cookies to…

Functionality cookies will not be used to…

Some examples of functionality cookies that Betfair sets:

ShowDemoHelp Indicates whether to show new user help information to customers.
marketViewDisplayType Indicates whether to show the racecard or exchange view to customers.
recentMarkets Contains a list of recent markets that a customer has viewed for easier navigation.

Targeting cookies

These cookies are used to deliver content, such as adverts, that are more relevant to you and your interests. They may also be used to limit the number of times you see an advert or measure the effectiveness of the advertising campaign. These tend to be set by third party advertising agencies with the permission of Betfair, and may share information about websites that you have visited with other organisations, such as advertisers.

We use targeting cookies to…

Further information

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

For a video about cookies, visit www.google.co.uk/Goodtoknow/data-on-the-web/cookies.

We use this information to make improvements to our site, detect new needs and determine what improvements need to be made to provide a better service to the customers who visit our site.

You can amend your browser settings to allow, find out about, block or remove the cookies installed on your computer. To do this, follow the instructions provided by your browser manufacturer:

Contact us

If you have any questions, please email Betfair directly. We will attempt to answer all emails within four hours during Helpdesk hours. If you are an existing Betfair account holder, please include your username in all correspondence.

Helpdesk hours are 10:00 to 23:00, 7 days a week.

Please send any queries to the following email address: support.es@betfair.com

Alternatively, call Betfair directly on: +34 902 886045

Outside our business hours, you can contact our English-speaking Helpdesk Team on +44 203 059 8888.

Please send all correspondence in writing to:

CUATRECASAS, GONÇALVES PEREIRA
Almagro, 9
28010
Madrid, Spain

Affiliate scheme

If you own a website and your customers are interested in betting on sports or casino, then the Betfair affiliate scheme is the right place to go. You could be earning commission just by referring your players to Betfair.

You will receive commission on all the players that you refer to Betfair, either in the form of a percentage of the revenue they generate or as a one-off (CPA) bounty payment.

You can join our affiliate scheme by visiting http://affiliates.betfair.com, where you will find information about our reward plans and FAQs.

If you have any questions about our affiliate scheme or simply want some fresh content to help send more people through from your website, then email us at affiliates@betfair.com.

Dispute resolution

Dispute resolution policy

Betfair will attempt to resolve any disputes or complaints that you may have in regard to our products or service. If you wish to raise any issue with us, then please email Betfair using the support.es@betfair.com email address. We will attempt to respond to all emails within four hours during Helpdesk hours.

Betfair will acknowledge receipt of your complaint, indicating when you will be informed of the decision taken on this issue. If you are an existing Betfair account holder, please include your username and/or your telephone account number (TAN) in all correspondence. You have six months to submit a complaint from the date on which the event occurred which gave rise to the complaint.

If you would rather speak to an operator, our Helpdesk is manned by Spanish speaking personnel between the hours of 10:00-23:00 (CET), number +34 90 288 6045.

Betting disputes

If you have a betting or gaming dispute in relation to one of our products or markets, which you believe that Betfair has not satisfactorily resolved or if a month has passed since the submission of the complaint and Betfair has not communicated its decision, you may file a complaint with the DGOJ (Dirección General de Ordenación del Juego — Directorate General for the Regulation of Gambling), which will send its decision within two months of registering the complaint in its records.

The period of validity for wins will cease from the date of receipt of the complaint by Betfair until the date on which the latter communicates its decision to the customer or, if applicable, until notification of the decision by the DGOJ.

Similarly, if you have a complaint or query about a game or about your account, which you believe that Betfair has not satisfactorily resolved or for which you have not received a response, you may also go to Confianza Online. Confianza Online (www.confianzaonline.es) is an independent body, whose Ethical Code is aligned with that of Betfair. It handles out-of-court claims on behalf of Betfair and any settlements are binding.

If you would like more information about Betfair's regulators, please click here.

You can also use the online dispute resolution platform available here.

Licensing information

Betfair International plc holds the following licenses granted by the DGOJ in accordance with Law 13/2011 of 27 May for the regulation of gambling:

General Betting License No. 273/GA/1018.

General License for Other Games No. 1018/GO/274.

Singular Licence for Sports Counterparty Betting No. 275/ADC/1018.

Singular Licence for Black Jack No. 276/BLJ/1018.

Singular Licence for Roulette No. 277/TLR/1018.

Singular Licence for Poker No. 304/POQ/1018.

Singular Licence for Horseracing Counterparty Betting No. 320/AHC/1018.

Singular Licence for Other Counterparty Betting No. 321/OAC/1018.

Singular Licence for Gambling Machines No. 388/MAZ/1018.

Singular Licence for Sports Exchange Betting No. 392/ADX/1018.

Singular Licence for Other Exchange Betting No. 391/AOX/1018.

Security

Your security is our number one priority.

At Betfair, the security of your account and personal information is a top priority. Our security team is always looking for proven methods and new ideas to ensure that our security systems are world-class. Here are some of the initiatives we are already taking to help protect you:

2-step authentication

Betfair's two-step authentication reduces the chance of having your account compromised because, in addition to your username and password, Betfair will ask you to enter a one-time code. We will send the code to your phone via SMS or it will be displayed by the Google Authenticator application for iPhone, Android, Blackberry and Windows Phone, either for every login or only for new devices, depending on your settings.

When you have enabled Betfair's 2-step authentication, attackers not only have to know/guess your username and password but also have to guess an additional one-time password, which changes every 30 seconds. It is very difficult to perform this type of attack due to the computational complexity it carries. With two-step authentication your Betfair account will have the best protection available.

Security compliance

Betfair is proud to be ISO27001 certified, the de-facto global standard for Information Security Management. This means we have looked at our business and identified the necessary policies, standards and procedures to protect our customers and our business. ISO27001 certification demonstrates that we are serious about delivering premium quality security, that we are willing to undergo regular independent audits and that we are committed to reviewing and maintaining our security features in the future.

Betfair is PCI certified and, as a Level 1 merchant, we undergo annual PCI validation by an external and independent PCI Qualified Security Assessor (QSA). You can have confidence that your payment card details are stored and used securely.

Security technologies

Betfair employs numerous technologies to help protect our customers from attackers on the Internet. At every stage, from product design and development through to operations, we have security in our minds. We use a number of enterprise-class technologies to provide a high level of security. Here are some examples:

1. The servers in our data centres are physically secured with biometrics, guards and cameras. Our systems are separated with firewalls, intrusion detection systems and traffic analysis solutions that examine every byte of data as it enters and then moves around within our data centres. We monitor for unauthorised changes, tampering and viruses. Automated tools continuously scan our IT systems looking for any problems where software needs patching or where security configuration could be improved. We scan all of our software using specialist tools and perform penetration tests, or ethical hacking, against everything before it goes live on our site.

2. All of this technology means you can be confident that using Betfair products has the same level of safety you would normally associate with online banking or large financial services companies.

Your personal information

Like other gambling and gaming companies, Betfair is required to collect personal information during the registration process in order to comply with legal and regulatory requirements. We are very aware that we have a responsibility to protect your personal information and maintain your privacy. Within Betfair, only those employees who have a genuine business need to see your personal details are allowed access, and in all cases access to personal information is fully monitored.

We will never use your personal information for purposes other than those necessary to operate our website and products. We sometimes use data processing agencies and, where we do, we perform rigorous checks to make sure that these companies are reputable and will look after your data.

Whenever you register, log in, make payments or send us other sensitive information, we use SSL technology to make sure the information you are entering is protected. SSL is a well-known standard that encrypts data before it leaves your computer in a way that can only be decrypted by Betfair's servers. Similarly, the web pages you view are encrypted by the Betfair servers and only your computer can decrypt and then display them. If you have a relatively new browser like Chrome, Firefox or Opera, then this encryption is "military grade" 256-bit AES. Our servers will not accept connections from your web browser if it is unable to meet the minimum requirement for good security: 128-bit encryption.