About us

Betfair International Spain, S.A. is a company registered in Spain. It is licensed to provide online gambling services to Spanish customers under Law 13/2011 of 27 May for the regulation of gambling. Betfair International Spain, S.A. is part of Flutter Group, the group of companies that are controlled, directly or indirectly, by Flutter Entertainment Plc.

Founded in 1999, Betfair has become one of the world's leading online sports betting operators. In addition to sports betting, Betfair offers a variety of online gambling products. Throughout its lifetime, Betfair has won numerous awards, including two Queen's Awards for outstanding achievement by UK businesses in the categories of Innovation in 2003, and International Trade in 2008. Betfair has actively supported the development of Spanish sports, including having previously been a sponsor for FC Barcelona.

Betfair General Terms and Conditions

TABLE OF CONTENTS

INTRODUCTION

 

SUMMARY

FULL TERMS

 

PART A: WEBSITE SPECIFIC TERMS

 

ABOUT BETFAIR

  1. Who we are

  2. Our license details

YOUR CONTRACT WITH US

  1. The contract between you and us

  2. Other terms and conditions that form part of the General Terms

  3. Changes to the General Terms

INFORMATION ABOUT YOUR ACCOUNT

  1. Account Requirements

  2. Personal details needed to register an Account

  3. When we will verify your information

  4. Prohibited Territories and other geographical restrictions

  5. Funding your Account

  6. Requesting a withdrawal

  7. Setting limits on your Account

  8. Prohibited Events -- when we will void transactions and recover or not pay out winnings

  9. How we deal with inactive Accounts

  10. Closing your Account for convenience and consequences of closure

INFORMATION ABOUT GAMES AND SERVICES

  1. Placing bets

  2. Minimum and maximum bet sizes

  3. Maximum winnings limits

  4. Bet settlement

  5. Sportsbook and Exchange Rules are not the same

  6. Interruptions during Games

  7. Poker Games

  8. Exchange Games

HOW TO GET HELP

  1. How to get help with or make a complaint about the Services

  2. Responsible Gambling

LEGAL RESPONSIBILITY FOR GAMES AND SERVICES

  1. Availability of the Services

  2. We are not responsible for your reliance on Information

  3. You are responsible for information you provide to us

OTHER LEGAL RESPONSIBILITY

  1. Complementary services

  2. Discrepancies

  3. Our liability for regulatory obligations

  4. Governing law and jurisdiction

  5. Prevailing language and terms

 

PART B: TERMS APPLICABLE TO ALL BETFAIR INTERNATIONAL SITES

 

SETTING UP YOUR ACCOUNT

  1. How to register an Account

  2. Account security and your choice of username

  3. Duplicate Accounts

HOW YOUR FUNDS ARE MANAGED

  1. Deposits

  2. Balances

  3. Charges, commission and payment structure

  4. Winnings and taxes

  5. How withdrawals and returns are processed

HOW WE DEAL WITH ERRORS, MALFUNCTIONS AND INTERRUPTIONS

  1. Errors, Malfunctions and Interruptions - when we will void transactions and recover or not pay winnings

YOUR USE OF THE SERVICES

  1. What we mean by 'Unacceptable Conduct'

  2. Suspicious Betting

  3. Our intellectual property and what we mean by 'Unauthorised Use'

  4. Prohibited Events

ACCOUNT CLOSURE, RESTRICTION AND SUSPENSION

  1. When we will restrict, suspend or close your Account for Prohibited Events

  2. Other ways your Account can be restricted, suspended or closed by us for cause

  3. What happens when your Account is closed for any reason

WHEN WE ARE NOT RESPONSIBLE AND WHEN YOU MUST COMPENSATE US

  1. We are not responsible for any Event Beyond Our Control

  2. General exclusions of and limits on our liability, and when you must compensate us

LEGAL STUFF

  1. How we use your information

  2. How we treat the General Terms

 

PART C: DEFINITIONS

 

INTRODUCTION

Welcome to Betfair - one of the world's largest international online sports betting providers. To find out more about us, please check out our About Betfair page.

These general terms and conditions and the terms and conditions incorporated into them by reference (together the 'General Terms'), explain the things you need to know about using our Services.

PLEASE READ THIS SECTION BEFORE YOU MOVE ON TO THE REMAINDER OF THE GENERAL TERMS:

It is important that you take the time to read and understand the General Terms, because they affect your rights. In some cases, they may result in you not being paid by us, or being excluded or prevented from playing with us, or other actions being taken by us that may affect your interests. If you would like to keep a copy, you can download the General Terms here. If you have any questions about anything contained in the General Terms, if you would like to request an earlier version of the General Terms, or if there is anything you do not understand, please get in touch with us and we will be happy to answer your questions. Please in particular pay close attention to the Important Note that is directly below and then please read on carefully.

IMPORTANT NOTE: Everything contained in the General Terms is important and should be read by you, however, to make it easier for you to understand the General Terms and what they mean for you, we'd like to draw your attention in particular to the following sections of the General Terms and the important terms that they contain. These sections have the potential to seriously affect your interests. You must read these sections in full and not rely on the summary below.

SUMMARY

 

FULL TERMS

 

PART A: WEBSITE SPECIFIC TERMS

ABOUT BETFAIR

  1. Who we are

We are Betfair International Spain, SA, a company incorporated in Spain (NIF number A16799090) with registered address at Paseo de las Palmeras, Number 10, Mezzanine office No. 1, Ceuta 51001, Spain. We are part of Flutter Group.

Betfair’s address for notices is DLA Piper, Paseo de la Castellana 39, Madrid 28046, Spain.

  1. Our license details

We are licensed to provide Real Money Games under the following licences granted by the Dirección General de Ordenación del Juego ("DGOJ"):

Brand Jurisdiction Legal Entity Type of Licence Licence Number Products/Games Licence Issue Date (original grant date) Date of Expiry
Betfair International Spain Betfair International Spain S.A. General licence - Other Games Registro Salida Nº: 05802 Other Games 6/6/12 6/6/32
Betfair International Spain Betfair International Spain S.A. General licence - Betting Registro Salida Nº: 05804 Betting 6/6/12 6/6/32
Betfair International Spain Betfair International Spain S.A. Singular licence - Poker Registro Salida Nº: 06085 Poker 12/17/12 12/17/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Roulette Registro Salida Nº: REGAGE26e00075793558 Roulette 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Black Jack Registro Salida Nº: REGAGE26e00075789207 Black Jack 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Slots Registro Salida Nº: REGAGE25s00026863309 Slots 6/24/15 6/24/30
Betfair International Spain Betfair International Spain S.A. Singular licence - Horse fixed-odds betting Registro Salida Nº: REGAGE25s00079077741 Horse fixed odds betting 7/7/14 7/7/29
Betfair International Spain Betfair International Spain S.A. Singular licence - Sport fixed-odds betting Registro Salida Nº: REGAGE26e00075799618 Sport fixed odds betting 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Other fixed-odds betting Registro Salida Nº: REGAGE24s00021831112 Other fixed odds betting 7/7/14 7/7/29
Betfair International Spain Betfair International Spain S.A. Singular licence - Sports betting-exchange (counterparty) Registro Salida Nº: REGAGE25s00026863755 Sports betting exchange 7/31/15 7/31/30

YOUR CONTRACT WITH US

  1. The contract between you and us

3.1 The General Terms apply to your access and use of the Services. By clicking to accept the General Terms, a contract is created between you and us and you are confirming that you have read and understood and will be legally bound by the General Terms (including the additional terms and conditions that form part of the General Terms -- please see Part A Section 4 below).

3.2 This contract is of an indefinite duration. Either party may terminate it in accordance with Part A Section 15.

3.3 Betting contract. The General Terms regulate the general framework of betting between you and us.  Each bet or wager you place with us constitutes a distinct betting contract between you and us on the following terms:

3.3.1 the betting contract typically comprises: (a) a publicity of a game/market/odd; (b) your stake or the offer of the amount you wish to bet; and (c) our acceptance of your bet/wager and our confirmation to you that your bet/wager has been concluded with us;

3.3.2  No betting contract shall be deemed to be accepted, completed and executed until the bet is shown as 'confirmed'. We will not confirm your bet/wager in the following circumstances:

a. to protect you (for example if you display pathological behaviour and/or refuse to self-exclude or self-prohibit);

b. to protect the viability of the markets offered from time to time (for example in relation to those offered events where there is an extraordinary or unbalanced number of bets on the same market, being a minority or unique event/market);

c. to protect other Users (for example if we discover or have reason to believe you have taken part in any Unethical Play); or

d. to protect us and Flutter Group (for example if you participate in any Prohibited Event); and

3.3.3 Depending on the market circumstances, instead of rejecting your bet/wager, we may offer to accept your bet/wager up to a certain amount. In such a case, you will always have the right to refuse our offer and therefore not to conclude such a bet/wager. Again, for the avoidance of doubt, no bet/wager will be deemed as completed until we have confirmed it.

3.4 Your rights. When you play Games, you have the following rights: (a) to receive clear and accurate information about the rules of the Game you want to play; (b) to collect any prizes owed to you in the time and format stated in, and otherwise in accordance with, the rules of the relevant Game; (c) to play each Game for the period of time corresponding to the price you have paid for the round in question; (d) to play Games freely, without coercion or threats from other Users or any third party; (e) to manage your Account information and funds, and have available to you at all times information about the balance of your Account as well as the amount you have played or bet over at least the last 30 days; (f) to obtain clear information about the time you have spent playing Games; (g) to provide proof of identity securely and have your personal data protected; (h) to have information about who we are available to you at all times; (i) to file claims with the DGOJ against decisions made by us that affect your interests; and (j) to obtain information about our responsible gaming practices and to access the General Register of Prohibited Access to Gambling (RGIAJ) when required.

3.5 Your obligations. When you play Games, without limiting your obligations under any other parts of the General Terms, you have the following obligations: (a) to identify yourself to us in accordance with Spanish gambling regulations; (b) to not interfere with the normal progress of the Games; (b) to conduct yourself in an honest and respectful manner towards us and other Users; (c) to follow Spanish gambling regulations applicable to the Games; (d) to not transfer your Username or Account to any third party nor facilitate its unauthorized use; and (e) to not transfer any funds or other assets from your Account to any other User's Account

3.6 Our rights. We have all those rights that are established in the General Terms.

3.7 Our obligations. We have the following obligations towards you: (a) to verify periodically that Users are not enrolled in the General Register of Prohibited Access to Gambling (RGIAJ); (b) to retain the gambling contract for a period of 6 years from the date your Account was closed and take all necessary measures to protect your data; (c) to request your express consent if we make changes to our contractual relationship or if we want to transfer the contract to someone else; (d) to keep a detailed record of your Account transactions and bets made for a period of 6 years; (e) to perform routine checks on the correct use of your Account. If an anomaly or potential violation is discovered, we will report it immediately to the DGOJ and SEPBLAC (Spain's financial intelligence unit); (f) to record all transactions concerning your Account, including debits and credits, by correctly documenting all identifying details. This will notably include all details relating to bets, winnings, refunds, deposits, withdrawals and bonuses received; (g) to pay out prizes in accordance with applicable Spanish gambling regulations; and (h) without affecting any other actions we are entitled to take under the General Terms, to report to the DGOJ any Users who are suspected of collusion or fraudulent use of credit cards in connection with their Account.

  1. Other terms and conditions that form part of the General Terms

4.1 Not all of the legal terms and conditions that apply between you and us are set out in the body of the General Terms -- some of them are contained in separate documents in order to avoid the General Terms becoming too long and cumbersome. We cross-refer to these other documents and provide you with links to them at the appropriate places throughout the General Terms (including in Section 4.2 below). They are nevertheless important terms and conditions which form part of the General Terms and therefore the legal contract between you and us, and you should read and understand them just like the rest of the General Terms.

4.2 By clicking to accept the General Terms, , you are also confirming that you have read and understood, and you will be legally bound by, the following additional terms and conditions:

4.2.1 Sportsbook Rules, which apply when you use our Sportsbook Services. You can make bets via the Sportsbook Services by choosing the match or selections of your choice from those made available by us. Once you have chosen the type of bet, you can enter the amount you want to bet and the potential return will be shown. To place the bet, you must accept the bet. For some sports and events, you will be able to place bets live, meaning that it is possible to make bets on events that have already started. Please read the Sportsbook Rules for more information about the types of bet we offer via the Sportsbook Services;

4.2.2 Exchange Rules, which apply when you use our Exchange Services. The Exchange Services allow you to place bets against other Betfair Exchange Users. Unlike the Sportsbook Services, Betfair acts as a facilitator of bets placed via the Exchange Services, rather than a bookmaker. Users may place 'back' bets on outcomes to happen, or 'lay' bets on outcomes to not happen. Prices are set by Users themselves. To place a bet (back or lay), you must submit an offer for a price on your chosen selection within your bet slip. Your bet will only be placed if it is matched with an opposing offer (back or lay) for the relevant outcome on your chosen selection at the submitted price. For some sports and events, you will be able to place bets 'in-play', meaning bets can be placed on events that have already started. In most markets, in-play bets will be subject to a few seconds delay before reaching the marketplace. Please read the Exchange Rules for more information about Exchange betting and the types of bet we offer via the Exchange Services.

4.2.3 Poker Rules, which apply when you use our Poker Services. Poker Games played via the Poker Services successively alternate rounds in which players place their bets with rounds in which cards are dealt. The objective is to get a combination of cards that, according to the values established by the particular rules of the relevant poker Game, allows them to take the jackpot, in full or part. Depending on the version of the relevant poker Game, the winner may be either the player who obtains the highest value combination, the player who gets the lowest value combination, or both, depending on the combinations that the other players in the game have. Our Commission terms apply when you play poker Real Money Games (cash games and tournaments). More information about the types of poker Games we offer is available here

4.2.4 specific Game rules, as set out in-Game and/or on each Game's information page on the Website, including the Casino Rules which apply when you use our casino Services. Below we explain important information about casino Games you may play via our casino Services:

a. Blackjack. In Blackjack Games, each table will clearly display the minimum and maximum bets that a User can place, and the size of the bets. Once the bet(s) have been placed, two cards will be dealt to each User face up, and the banker will receive either one card face up (classic style) or two cards, one face up and one face down (American style), depending on the Game variation being played. The objective in any hand of blackjack is to beat the banker. To do this, you should have a hand that scores higher than the banker's hand, but that does not exceed a total value of 21. More information about the rules of blackjack can be found here.

b. Slots. Slot machine Games consist of the User placing their bet and turning the rollers to receive rewards. To access the rules and options for each slot machine Game we offer, please select the relevant slot machine Game on this page.

c. Roulette. Roulette Games consist of guessing the number, colour or location of the box on which a ball, which is spun on a horizontal wheel supported by a central axis and divided into numbered radial boxes, will finally stop. Before the ball starts rolling, the User must place a bet on the table. You can place many bets in roulette, and they will all be final once the ball touches the cylinder. We offer European roulette and live roulette. More information about the roulette Games we offer can be found here and here

d. RTP. Alongside each casino Game, you will find the mathematical forecast of the return to player ("RTP") for that Game, which refers to the relationship between stakes and winnings calculated on a 1 year basis. Additionally, you will be able to review information on the actual percentage return of prizes in relation to the amount gambled for each casino Game, calculated with respect to the preceding 6 month period. Prizes allocated to jackpots are excluded from the calculation of such percentage.

4.2.5 Charges Rules, which apply when you use certain Exchange Services;

4.2.6 Live Video Terms, which apply when you use our live video streaming Services; and

4.2.7 Standard Promotion Terms and any Specific Terms which apply when you participate in a promotion displayed on the Website, Gaming Platform or other communication (such as email). Please note that:

a. you will only be bound by the Standard Promotion Terms and any Specific Terms that apply to a particular promotion if you opt into the relevant promotion or otherwise accept the Specific Terms for the relevant promotion; and

b. you will not be eligible to participate in promotions if you exhibit 'risky behaviour' (based on a historical analysis of your activity on the Website) or are self-excluded or self-prohibited. Additionally, if you are aged 25 or under, then you will not be eligible to participate in promotions which grant prizes or rewards that are not affiliated with the activities of the Website.

If you don't agree to the General Terms or any part of them, including any of other the terms and conditions which form part of the General Terms (such as those listed above) or any part of them, you shouldn't access or use the Services or the part(s) of the Services to which they relate.

  1. Changes to the General Terms

5.1 We may change the General Terms from time to time for various reasons including commercial reasons, to comply with law or regulation, to comply with instructions, guidance or recommendations from regulatory bodies, or for customer service reasons (e.g., to keep up to date with any changes to the Services). We will tell you about, and ask you to re-accept, any significant changes to the General Terms before they take effect.

5.2 If you don't agree to the changes then you should stop using the Services and you may request a withdrawal of any positive balance on your Account. We will process that request unless we have a right to delay the withdrawal, void any related transactions, or recover or not pay out any winnings, rewards or other credits under the General Terms.

5.3 We encourage you to visit the Website regularly to check the version of the General Terms in force at that time.

INFORMATION ABOUT YOUR ACCOUNT

  1. Account Requirements

6.1 To register and use an Account you must:

6.1.1 be at least 18 years of age;

6.1.2 be of sound mind and capable of taking responsibility for your own actions and able to enter into a legally binding agreement with us, and not have been declared incapacitated by law or judicial resolution, pursuant to civil legislation;

6.1.3 not be a shareholder, owner, significant participant or member of Betfair, nor a spouse, co-habitant or first-degree relation of any such person;

6.1.4 not be an employee or contractor of Flutter Group involved in the development, management or operation of the Games, nor a spouse, co-habitant or first-degree relation of any such person;

6.1.5 not be an athlete, trainer or any other person who directly participates in the sporting event or activity on which a bet via our sportsbook Services is placed;

6.1.6 not be a judge or referee who exercises their duties during the sporting event or activity on which a bet via our sportsbook Services is placed, or a person who resolve appeals against decisions made by such judges or referees;

6.1.7 not be a manager of any participating sporting bodies or organisers related to the sporting event or activity on which a bet via our sportsbook Services is placed;

6.1.8 not be a chairman, director or executive of the DGOJ, nor a spouse, co-habitant or first-degree relation of any such person;

6.1.9 not be a member of DGOJ staff who is in charge of carrying out inspections and controls of gaming matters;

6.1.10 not be an undischarged bankrupt, not have failed to pay any court judgements on time, not be in a voluntary arrangement with your creditors, not have any assets which are the subject of any form of seizure, and not have any analogous proceedings brought in relation to you anywhere in the world;

6.1.11 not be prohibited for any reason from betting with us or any other member of Flutter Group, or from using the Services or any of the services of any member of Flutter Group;

6.1.12 not currently be self-excluded from the Website or any other Flutter Group website (except to the extent you have chosen to self-exclude only from specific Games or parts of the Services);

6.1.13 not be on any list of persons that would prohibit us from offering the Services to you (for example a sanctions list or the General Register of Prohibited Access to Gambling ("RGIAJ"));

6.1.14 provide true, complete and accurate information at the point of registration and keep this information updated, true, complete and accurate for so long as you have an Account;

6.1.15 operate the Account in your own name, on the basis of your own freely made choice, and solely for your own personal use and benefit, not on behalf of or at the direction of anyone else;

6.1.16 reside in a jurisdiction from which we accept Users from time to time and ensure that your use of the Services is lawful in your jurisdiction (we are not able to verify the legality of the Services in every jurisdiction);

6.1.17 not be located in any of the Prohibited Territories; and

6.1.18 comply with any local, national, federal, state or other laws applicable to you which relate to your use of the Services,

These are the 'Account Requirements'.

6.2 By registering and using an Account, you are confirming and promising that: (a) you meet the Account Requirements at the point of registration; (b) you will continue to meet the Account Requirements for so long as you have an active Account; and (c) you will promptly tell us if you stop meeting any of the Account Requirements for any reason.

6.3 You must not sell or attempt to sell or otherwise transfer the benefit of your Account to anyone else or acquire or attempt to acquire an Account which has been opened in someone else's name.

  1. Personal details needed to register an Account

7.1 As set out in Part B Section 1.1, you need to create an Account to use certain Services and choose a Username and secret password (password requirements can be found here). When you register an Account, you must provide the following: first and last name, date of birth, gender, nationality, country of residence, home address, phone number, email address, and national identity number (DNI) or foreign identity number (NIE).

7.2 We may from time-to-time also ask for other information to comply with our legal, regulatory or internal requirements, for example to check you meet the Account Requirements or Deposit Requirements from time-to-time.

7.3 It is your responsibility to keep your Account details up-to-date, and you must promptly inform us of any changes in such details. Failure to do so may result in you failing to receive important Account related notifications and information from Betfair.

  1. When we will verify your information

8.1 To meet our regulatory, licence and other legal obligations and business requirements, we may from time to time (including during and/or at any time after registration) ask you to comply with Verification Requests. This could include providing personal details and copies of documentation such as a council residency letter, government-issued photo ID, utility bills and/or bank statements, attending phone or video calls, and/or recording playing sessions. Additionally, we may require further documentation to verify the payment methods used before processing withdrawals of funds, ensuring compliance with our legal and regulatory obligations. You will always be asked to comply with the Verification Requests set out in Section 8.2 or Section 8.3 below, as applicable. If at any time you exhibit 'risky behaviour' (based on a historical analysis of your activity on the Website), we will issue to you a Verification Request to verify you own any card payment methods registered to your Account, unless we are able to do this using other available means.

8.2 To activate your Account, we will: (a) check that you are not registered in the General Register of Gaming Access Bans; and (b) check the identification data that appears in your records through the Identify Verification System of the DGOJ. You must also provide documentary evidence of your identity. If we are unable to validate your identity via the Identity Verification System of the DGOJ then you will not be able to activate your account.

8.3 If your identity has been validated via the Identity Verification System of the DGOJ but documentary verification is not yet complete, then you will be able to make deposits into your Account up to a total of EUR 150 and play Games, but you will not be able to withdraw any winnings, whatever their amount or nature. Your Account will be set as "default" until documentary verification is complete. Once documentary verification is complete, your Account will be set as "active", and you will be able to make deposits to and request withdrawals from your Account and play Games.

8.4 For the purposes of documentary verification of your identity, the following shall be considered reliable documents:

8.4.1 For individuals of Spanish nationality, the National Identity Document.

8.4.2 For individuals of foreign nationality, the Residence Card and the Foreigner Identity Card. Additionally, the identity document issued by the Ministry of Foreign Affairs and Cooperation for personnel of diplomatic and consular representations of third countries in Spain shall also be considered a valid identification document for foreign nationals.

8.4.3 Exceptionally, we may accept other personal identification documents issued by a governmental authority, provided they offer adequate guarantees of authenticity and include a photograph of the holder.

  1. Prohibited Territories and other geographical restrictions

9.1 The 'Prohibited Territories' are: (a) locations subject to any trade or economic sanctions, embargos or similar laws or regulations from time to time, such as Cuba, Iran, North Korea, Syria and the Luhansk, Donetsk and Crimea Regions of the Ukraine; and (b) the USA and US territories.

9.2 For various legal, regulatory, commercial and/or other reasons, we do not permit Accounts to be registered by persons who are located in Prohibited Territories, and we do not permit Accounts to be accessed or used (either deliberately or accidentally) while in any Prohibited Territories. You must not access or use or attempt to access or use your Account while you are in any Prohibited Territories (this does not affect what we say in Section 9.3 below).

9.3 If you move or travel to any of the Prohibited Territories, you may request a withdrawal of any positive Account balance. We will process that request unless we have a right to delay the withdrawal, void any related transactions, or recover or not pay out any winnings, rewards or other credits under the General Terms.

9.4 You must not bypass (or attempt to bypass) any measure we may use to prevent or restrict access to or use of the Services or to detect or correctly identify the location from which you are accessing or using the Services. For example, you must not use a VPN to disguise your location or seek to disguise or interfere with the IP address of the device you are using to access the Services.

  1. Funding your Account

10.1 Part A Section 8.1 explains the Verification Requests you will need to comply with before you will be allowed to make any deposits into your Account, and Part B Section 4 and Part B Section 5 explain the Deposit Requirements and general rules about deposits and balances.

10.2 To bet and/or to play Games for real money via the Services, you need to deposit funds. The currencies and methods available for deposit of funds can be found by logging into your Account and clicking "Deposit". For more information about deposit methods, including any charges relating to the deposit of funds, if applicable, see here.

10.3 The amounts displayed in the Gaming Platform will always be denominated in EUR, in compliance with Spanish gambling regulations.

10.4 Unless there has been an Error, your Account will never have a negative balance. Without affecting our rights under Part B Section 9, any negative balance present in your Account due to any Error will be immediately payable to us, and your Account will not be closed unless and until any such amounts are paid to us in full.

10.5 All funds deposited to your Account should be used for betting and wagering. We will, where appropriate, ask you to comply with Verification Requests to check you meet this requirement.

10.6 We may at any time set off any amount on deposit in your Account against any amounts owed by you to Betfair.

10.7 In order for us to meet our regulatory obligations for safe gambling: (a) if at any time you exhibit 'risky behaviour' (based on a historical analysis of your activity on the Gaming Platform), you will only be allowed to use debit card or bank transfers as payment methods to make deposits and withdrawals on your Account (meaning all other alternative payment methods, including e-wallets, prepaid cards and credit cards, will be restricted); and (b) if at any time you exhibit 'intensive behaviour' (based on a historical analysis of your activity on the Gaming Platform), you will be temporarily restricted from using credit cards as payment methods to make deposits and withdrawals on your Account. These restrictions will only be removed from your Account when we decide to remove your 'risky behaviour' or 'intensive behaviour' status in accordance with such regulatory obligations. Further, if we issue to you a Verification Request in accordance with Part A Section 8.1 and you fail to prove ownership of a particular card payment method, you will not be able to use it to make deposits into your Account.

  1. Requesting a withdrawal

11.1 The methods available for withdrawing your funds can be found by logging into your Account and clicking "Withdraw". Withdrawal and return processing methods and times vary according to the type of payment method used and applicable law/regulation. For more information about withdrawal methods and processing times, including any charges relating to the withdrawal of funds, if applicable, see here.

11.2 You may request a withdrawal from your Account at any time. We will process each withdrawal request within 24 hours of it being made, so long as you have complied with the Verification Requests set out in Part A Section 8.1 Withdrawals will not be processed unless and until you have complied with those Verification Requests. Additionally, Part B Section 8 explains how withdrawals and returns are processed and when they may be delayed.

11.3 If you self-exclude or self-prohibit as set out in Part A Section 12.3 and Part A Section 12.4, we will pay any winnings accrued from your participation in Games prior to self-exclusion or self-prohibition and you may request a withdrawal of any positive balance in your Account to the payment method linked to your Account.

11.4 Nothing in the General Terms prevents you from requesting a withdrawal of any deposits you have made into your Account. Accordingly, all references in the General Terms to our right to recover or not pay out any funds, balance, winnings, rewards and/or other credits (including in Part B Section 7.1, Part B Section 8.2 and Part B Section 16) exclude any deposits you have made into your Account.

11.5 The right to claim winnings will expire 3 months from the day following the conclusion of the betting event, gaming session, or game round in which the winnings were generated.

  1. Setting limits on your Account

12.1 Setting deposit limits. You can set your own daily, weekly, and monthly real money deposit limits. When you create an Account; your default deposit limits are EUR 600 per day, EUR 1,500 per week, and EUR 3,000 per month. If you would like to change your deposit limits, you may submit a request in the player protection section of your Account. If your request is to reduce your deposit limits, then we will make the changes immediately. If your request is to increase your deposit limits beyond the default deposit limits or to remove them, then we will check that: (a) you pass the DGOJ’s tests for the prevention of addictive gambling behaviour and responsible gambling; and (b) you have not engaged in risky behaviour during the last 3 months (based on a historical analysis of your activity on the Gaming Platform). Your new deposit limits will be set within 3 days of the date we confirm you satisfy those 2 conditions. You may not request any further increase to your deposit limits until 3 months have passed since your last increase.

12.2 Setting gaming session limits. You will need to set limits on your play each time you start a new gaming session on the Gaming Platform. A gaming session is opened when you select to play any poker or casino Real Money Games, except for poker tournaments. Before you start a gaming session, you will be presented with a gaming limits form within which you can set the maximum play time and spend amount for the relevant gaming session. The spend limit is calculated on a 'net loss' basis, meaning the use of winnings earned during the gaming session, credits and bonuses will not apply towards the spend limit. If you reach the time or spend limit during your session of play, the gaming session will automatically end. You may also choose (at your option) to limit your ability to start a further gaming session for a set period if you reach either limit before choosing to end the relevant gaming session. Please note that the limits you select are final. Once you have confirmed your selections for a gaming limits form and start a gaming session, you will not be able to change the selected limits during the relevant gaming session. However, the gaming session may be ended earlier than the stated terms.

12.3 Self-exclusion. If you believe that playing Games might be a hindrance to your life rather than a form of entertainment, we provide you with the ability to exclude yourself from playing for various periods of time, which will result in the temporary suspension of your Account, with no possibility of making deposits or participating in games. Self-exclusion will take effect within a maximum of forty-eight hours from the completion of the request. Please note that all self-exclusions and time outs are irreversible for the duration of the specified time except those lasting longer than 6 months. If you self-exclude for a period longer than 6 months, then you will be able to cancel the self-exclusion any time after the first 6 months. Your self-exclusion will apply to your Account and any part of the Services that requires your Username to play, including all Games (both Real Money Games and Play Money Games). While you remain self-excluded, you will not receive any promotions, marketing, or other communications.

12.4 Self-prohibition. If you believe that playing Games might be a hindrance to your life rather than a form of entertainment, you can exclude yourself from the Website by registering in the General Register of Prohibited Access to Gambling (RGIAJ). Self-prohibition will result in an indefinite prohibition from participating in gambling activities across all operators, not just on our Gaming Platform. Registration is permanent, but you can cancel it after 6 months. While you remain registered in the RGIAJ, you will not receive any promotions, marketing, or other communications.

For more information about setting deposit limits, self-exclusion and self-prohibition, please see our Responsible Gambling page.

  1. Prohibited Events -- when we will void transactions and recover or not pay out winnings

13.1 Part B Section 13 explains what the Prohibited Events are, and Part B Section 14 explains when we will  suspend or close your Account for Prohibited Events. If we discover or determine (acting reasonably) that you have engaged in any Prohibited Event then

13.1.1 we will: (a) void any transactions (such as bets); and/or (b) withhold all or part of any winnings, rewards or other credits awarded to you, in each case to the extent the relevant transactions/winnings/rewards/credits are attributable to such Prohibited Event;

13.1.2 if we ask you to, you must repay all or part of any such winnings, funds, rewards or other credits that you have withdrawn or used, and any chargebacks, in each case to the extent attributable to such Prohibited Event; and

13.1.3 we may use any such withheld or repaid winnings, rewards or other credits for any reason, including to compensate any Users that may be affected by any Prohibited Event.

  1. How we deal with inactive Accounts

14.1 If you have not logged in or out of your Account and/or have not made any transactions on it for a period of at least 6 months, then you will need to comply with certain Verification Requests before you will be allowed to gamble or request a withdrawal of any positive balance.

14.2 If you have not logged in or out of your Account and/or have not made any transactions on it for a consecutive period of 24 months or more, then it will be deemed to be "inactive" and will be suspended. You may request the reactivation of your suspended Account. However, we will close your Account if it remains inactive for a period of 4 years from the date it was suspended.

  1. Closing your Account for convenience and consequences of closure

15.1 You may at any time ask us to close your Account. To do so, please contact us.

15.2 In accordance with Article 85.4 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Protection of Consumers and Clients and other complementary laws, we may close your Account at any time for any reason in our discretion (which we don't have to tell you). Except where we suspect money laundering or in other extraordinary circumstances, we will give you at least 7 days' notice before closing your Account for convenience. This does not affect our rights under the General Terms to close your Account for other reasons (such as a change in law or regulation, or if you are involved in a Prohibited Event -- see Part B Section 14 and Part B Section 15).

15.3 Part B Section 16 describes what will happen if your Account is closed for any reason (whether for cause or for convenience). See also Part A Section 11.4.

15.4 Please also see Part B Section 14 and Part B Section 15 which explain when we may suspend your Account in accordance with Article 33.2 of Royal Decree 1614/2011.

INFORMATION ABOUT GAMES AND SERVICES

  1. Placing bets

16.1 You may only place bets up to the value of the cleared funds in your Account.

16.2 Except for Exchange Services, all betting transactions must be conducted online through the Website. For Exchange Services, you may also place bets via the Betfair Exchange application programming interface ('API'), which includes both direct API access and licensed third-party API applications that enable betting on the Exchange Services.

  1. Minimum and maximum bet sizes

17.1 Depending on the type of Services or market you are betting on and the currency that you are betting in, there are minimum bet sizes that apply. These minimum bet sizes are subject to change from time to time. You must not place (or try to place) bets that are below the minimum bet size threshold.

17.2 Maximum bet sizes are as set out in the Sportsbook Rules and Exchange Rules for each of those Services respectively.

  1. Maximum winnings limits

18.1 As we made clear in the "Important Note" at the beginning of the General Terms, maximum winnings limits apply to some of our Services and these limits apply regardless of stake and no matter how much you appear to have 'won'. The maximum winnings for each Account are as follows:

18.1.1 Sportsbook. With respect to Sportsbook betting transactions placed through the Services, the maximum payouts to any one User are as set out in the Sportsbook Rules.

18.1.2 Games. With respect to Games played via the Services:

(a) the maximum winnings for any one wager or gameplay transaction are as set out in the applicable rules for the applicable Game as set out on each Game's information page on the Website; and

(b) the maximum cumulative winnings on all Games (excluding any progressive jackpot wins) in any 24-hour period (00.00-23.59) by an individual User is capped at EUR 1,000,000. This means that if your winnings exceed this sum in any 24-hour period then any additional bets or wagers made within the same period will be void and any associated sums bet or wagered by you will be returned to you. If a bet or wager is made by you that takes your total cumulative winnings over the EUR 1,000,000 limit within the 24-hour timeframe you will be paid out up to EUR 1,000,000 and any excess winnings will not be paid to you and, of the original sum bet or wagered, an amount will be returned to you pro rata in relation to the benefit lost.

  1. Bet settlement

19.1 As set out in the Sportsbook Rules and Exchange Rules, we will where appropriate reverse or amend settlement if a market has been settled incorrectly. This may lead to amendments being made to your Account to reflect changes in market settlement and if there are insufficient funds in your Account, we may require that you put funds into your Account to address the outstanding balance. We will let you know if you owe Betfair money and if, following the notification, you either:

19.1.1 do not put funds in your Account within the reasonable time specified in our notice to you;

19.1.2 fail to make the relevant payments into your Account in accordance with any repayment plan as agreed between you and Betfair; or

19.1.3 indicate to Betfair that you have no intention of putting funds in your Account to address the outstanding balance,

then we can set off the positive balance in your Account against amounts that you owe to us. We will also where appropriate take legal action to seek to recover the debt.

19.2 Any amounts settled as winnings or losses will be rounded to the nearest 2 decimal places. This means that if the amount ends in 0.5, it will be rounded up. You must not attempt to place bets which deliberately take advantage of us rounding up to the nearest cent. Bets which seek to do so will be voided.

19.3 Nothing in this Section 19 affects any right we have elsewhere in the General Terms to delay any withdrawal, void any transaction, or recover or not pay out any winnings, rewards or other credits.

  1. Sportsbook and Exchange Rules are not the same

Please note that (as listed in Part A Section 4 above) there are separate rules for each of our Exchange and Sportsbook Services. The rules governing how markets are offered, managed and/or settled are not the same for every market on each of those Services. In certain circumstances, a bet that is settled as a winner on one of them may be settled as a loser on the other (and vice versa). Additionally, different settlement rules may apply so that, for example, bets that are a winner on one of them may be settled as a dead heat or voided on the other. You must ensure you familiarise yourself with the relevant rules that apply to the bets you place on Betfair's Services.

  1. Interruptions during Games

21.1 In the event of an Interruption to the Game you are playing:

21.1.1 where an Interruption occurs after we receive notification of your gamble and where you can have no further influence on the outcome of the event or gamble, the results of the gamble will stand;

21.1.2 where an Interruption to a single-participant single stage event occurs before an outcome has been generated we will return your stake to your Account;

21.1.3 for Games where there are multiple stages or decision points we will take all reasonable steps to restore the game to its last known state prior to the Interruption to enable you to complete the game;

21.1.4 for Games with multiple participants (equal chance or otherwise) we will deal with these as seems fairest to us (acting reasonably) on a case-by-case basis; and

21.1.5 for Games that are progressive jackpots, progressive jackpot values will be restored to their pre-failure state to the extent it is within our control and not the control of the Game's provider.

  1. Poker Games

If, due to an Interruption, or because your playing session has 'timed out' due to inactivity, you are disconnected from a multiplayer poker Game, then you will be treated as sitting out and default actions will be taken on your behalf (for example check, fold, or the automatic posting of blinds) until you are able to re-join the relevant Game.

  1. Exchange Games

In order to operate the Exchange Games, we and/or other Flutter Group companies consistently and systematically provide liquidity into Exchange Games markets (in accordance with Betfair's terms and conditions, our relevant operating licences and the approval of the relevant regulating authorities).

HOW TO GET HELP

  1. How to get help with or make a complaint about the Services

24.1 If you need to contact us, either with a general query or to make a complaint, please get in touch. Our customer support representatives will ensure your query is answered or referred to the appropriate specialist team.

24.2 If you have a complaint, you must submit it within 3 months of the date on which the bet event, gaming session, or game round subject to the complaint (this applies to all types of Games), and we will review and respond to it within 1 month from the date you submitted it.

24.3 Should you feel your complaint has not been satisfactorily handled or resolved by us, or more than 1 month has passed since the date you submitted it, you may refer the matter to the DGOJ, who will address the complaint within 2 months from the date you refer it to them. For information about the DGOJ's dispute resolution services, please visit their website.

Please see here for more information about how you can get help with or make a complaint about the Services.

  1. Responsible Gambling

For information about Responsible Gambling, please visit our Responsible Gambling Page. We provide a customer service telephone line to offer information and assistance regarding responsible gaming. Through this service, which we offer in Spanish and free of additional charges, we will provide you with relevant information about the potential risks associated with gaming activity, the option to take a self-assessment test, the possibility of exercising self-prohibition or self-exclusion, and the public services available for the prevention and treatment of gambling-related disorders. This telephone service will be available through the following number: +34 900 533 102.

LEGAL RESPONSIBILITY FOR GAMES AND SERVICES

  1. Availability of the Services

26.1 Except for our responsibility under Part B Section 18.1, the Services are provided on an "as is" and "as available" basis. We do not guarantee which Games or other Services will be available via the Website at any time.

26.2 We may suspend, modify, or remove in whole or part and/or add to the Services in our discretion. Where possible this will be on prior notice to you, however some amendments to the Services may need to be made with immediate effect and without notice (for example if any urgent maintenance is required).

  1. We are not responsible for your reliance on Information

27.1 We do not guarantee that the Services or Software will be free from Errors, Malfunctions or Interruptions. Part B Section 9 explains our rights if any Error, Malfunction or Interruption happens to the Services or Software while you are using them.

27.2 Without affecting what we say in Section 27.1 above:

27.2.1 from time-to-time we provide you with access to various information and content ('Information'), including form data, results, video streaming, upcoming events, the times and dates of events, current scores, time elapsed, and other information relating to a sporting event. Information may be provided by Betfair or sourced from a third party and may be supplied via the Website (including micro-sites and as part of any runner data and/or results service), any available telephone betting Services, emails, messages and/or other means of communication;

27.2.2 although some Information may be described as "live", or it may be implied that such Information is "live", this Information may be subject to a time delay; and

27.2.3 other Betfair customers may have access to pictures and/or data that is faster and/or more accurate than the Information.

We do not guarantee that Information is accurate, complete, current or free from Errors. If you rely on any Information to make decisions about and place bets, you do so entirely at your own risk. We are not responsible for the accuracy, completeness or currency (or lack thereof) of any Information or for any loss arising from your reliance on Information.

27.3 Links to third party websites provided by Betfair do not constitute an endorsement by Betfair of any products or services available on or via such websites. You use such websites at your own risk and Betfair is not responsible for the content on, or use of, such websites.

27.4 Nothing in this Section 27 affects our responsibility under Part B Section 18.1 of the General Terms.

  1. You are responsible for information you provide to us

28.1 You are responsible for the information that you provide to us concerning the offer that you wish to place via the Services, and for ensuring that the details of your bet are correct. We are not responsible for incorrect entries made by you, including data input Errors with respect to the odds, price or stake on offer, or any incorrect bet requests input by you or communicated by you to any Betfair telephone operator or other Betfair agent.

28.2 If a Betfair telephone operator or other Betfair agent repeats back your bet request incorrectly, it is your responsibility to correct the bet request and inform the Betfair telephone operator or other Betfair agent of the Error. Once you have confirmed the bet request to the Betfair telephone operator or other Betfair agent (whether or not that was the original bet that you requested) and your bet is matched, you will be responsible for that bet if it loses.

  1. Complementary services

We only offer the main gaming products available on our platform and do not provide any additional or complementary services. Consequently, we do not charge any fees for such services.

  1. Discrepancies

In the specific case of discrepancies regarding the exact content of the bet, play, or prediction, both parties shall accept as final the gaming operations and financial transactions record captured in accordance with the gaming regulations within the Gaming Platform. This is without prejudice to your right to resort to any legally and contractually available dispute resolution mechanisms to protect your legitimate rights and interests against our decisions.

OTHER LEGAL RESPONSIBILITY

  1. Our liability for regulatory obligations

We will not be liable to you under the Terms of Use, and nor do we owe you a duty of care, in respect of our compliance or non-compliance with any regulatory obligations that we may be under from time to time including those relating to 'safer gambling' or 'social responsibility'.

  1. Governing law and jurisdiction

32.1 The General Terms are governed by the laws of Spain and the courts of Spain will have exclusive jurisdiction in relation to any claim, dispute or difference concerning the General Terms and any matter arising under them. You waive any right that you may have to object to an action being brought in those courts, or to claim that the action has been brought in an inconvenient forum, or that those courts do not have jurisdiction. Notwithstanding the foregoing, you may bring proceedings before the competent court based on your domicile.

32.2 Despite what we say in Section 30.1 above, nothing in the General Terms affects either: (a) any rights granted to you as a consumer under mandatory provisions of any law applicable to you; or (b) our right to take proceedings against you in any court of competent jurisdiction, nor will the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

  1. Prevailing language and terms

33.1 The Spanish language version of the General Terms will take precedence over any versions of the General Terms in other languages.

33.2 Despite what we say in Part B Section 20.4, the provision which is most advantageous to you will prevail if there is any inconsistency between the provisions of the various parts of the General Terms.

33.3 Part B Section 14.3.1 and Part B Section 14.3.2 are deemed deleted. Our Privacy Policy explains how we use your personal information.

33.4 References to 'restrict', 'restricted' and 'restriction' under Part B Sections 8, 13, 14, 15 and 18 are deemed deleted and accordingly will not apply to you under these the General Terms.

PART B: TERMS APPLICABLE TO ALL BETFAIR INTERNATIONAL SITES

SETTING UP YOUR ACCOUNT

  1. How to register an Account

1.1 You need to register an Account to use certain Services. You can do this by clicking "Join Now" and following the on-screen instructions.

1.2 We are under no obligation to open any Account. We may refuse to open an Account for any reason (including failure to meet any Account Requirements).

  1. Account security and your choice of username

2.1 You must keep your username(s), password and (if available on the Website) any telephone account number ('TAN') ('Login Credentials') strictly confidential and not disclose them to anyone else. We are entitled to assume that any activity occurring under/using your Account or Login Credentials is undertaken or authorised by you. You are solely responsible for all use of the Services via your Account or using your Login Credentials, including any gambling losses, whether authorised by you or not (unless such use is directly caused by our failure to exercise reasonable care and skill). You must tell us about any unauthorised use of your Login Credentials or Account as soon as you suspect or become aware of it.

2.2 Please note that when you register an Account you have the option to use your email address or a username to log in to/identify your Account. You should keep in mind that the use of email addresses as usernames can reduce the security levels of your Account as your email address may be more accessible and this makes it easier for third parties to gain access to your Account. We recommend that you use a strong password, and you change it on a regular basis.   

2.3 Any username or nickname/alias or other name and any avatar or image you choose to use in connection with the Services (if such options are available on the Website) must not include any Unauthorised Content. Betfair may amend any item that includes Unauthorised Content (this does not affect any other rights we have under the General Terms such as our ability to treat the posting or sharing of Unauthorised Content as a Prohibited Event). You grant Betfair, for the benefit of Flutter Group, a worldwide, irrevocable, transferable, royalty free, sublicensable license to use these items for any purpose connected with the Services.

  1. Duplicate Accounts

3.1 You may only open one Account with Betfair. If you open more than one Account, each such additional Account will be classified as a 'Duplicate Account'.

3.2 If we discover that you hold one or more Duplicate Accounts, we will (in respect of each Duplicate Account)

 close the Duplicate Account(s) or the original Account (as applicable), leaving you with only one Account (unless we have reason -- for example if you have deliberately or fraudulently opened more than one Account -- to close all of your Accounts).

3.3 If we discover or have reason to believe that you have deliberately or fraudulently opened or are using one or more Duplicate Accounts, then that will be a Prohibited Event and we will close all your Accounts and take other appropriate action as set out in Part B Section 14 and Part A Section 13.

HOW YOUR FUNDS ARE MANAGED

  1. Deposits

4.1 With respect to deposits, you must:

4.1.1 make deposits to your Account using a payment card, account or wallet that is held in your own personal name;

4.1.2 if requested, prove that the name on the payment card, account or wallet used to make deposits corresponds to the name used for your Account;

4.1.3 be the rightful owner of the money which you deposit in your Account;

4.1.4 not deposit any money into your Account which originates from criminal or other unlawful or illegal activities, or use such money to make transactions via the Services; and

4.1.5 without limiting any of the above, not use a stolen, cloned or otherwise unauthorised payment method as a source of funds in connection with your Account or any transactions made via the Services.

These are the 'Deposit Requirements'.

4.2 Your deposit will be available in your Account as soon as your bank or other payment method authorises the amount you choose to deposit. We give no guarantees about the amount of time needed to complete that processing, because it is an Event Beyond Our Control.

  1. Balances

5.1 Account balances are kept in segregated accounts and are not used by us for operational expenses. This ensures that your funds are always available for you to withdraw in accordance with our banking and security policies and procedures, our license requirements, best practice, and the General Terms.

5.2 We are not a bank or financial institution, and you must not treat us at such. Monies deposited with us will not accrue interest and we do not offer any credit.

  1. Charges, commission and payment structure

6.1 There is no charge for downloading Software, accessing the Website, or registering an Account.

6.2 The costs of using certain Exchange Services are set out the 'Betfair Charges' section of the Website.

  1. Winnings and taxes

7.1 Unless (and to the extent) stated otherwise in Part A Section 13:

7.1.1 Subject to the General Terms (including any right we have under the General Terms to void any transactions and recover or not pay out any winnings, funds, rewards or other credits), we will credit your Account with your winnings as soon as practicable*.*

7.1.2 You are solely responsible for reporting your winnings and losses if required by any law, regulation or relevant authority (including any tax authority) applicable to you, and for paying any taxes that may be payable on any funds or prizes awarded to you through your use of the Services. We do not provide advice about tax regulatory or legal matters. If you need any such advice, you should contact appropriate advisors and/or authorities independently.

7.2 If any sales or value-added tax applies to any payments made by you in connection with your use of the Services, such payments shall be treated as inclusive of all such tax.

  1. How withdrawals and returns are processed

8.1 Each withdrawal request, and any return to you of funds, will be processed so long as:

8.1.1 all payments made into your Account have been confirmed as cleared and are not the subject of any chargeback, reversal or other cancellation claim; and

8.1.2 there is no ongoing (or, where applicable, completed) investigation into:

a) any Error, Malfunction or Interruption related to your use of the Services; or

b) your involvement in any Prohibited Event.

8.2 If there is an ongoing investigation into any Error, Malfunction or Interruption or suspected Prohibited Event related to your use of the Services, the withdrawal will not go through unless and until the investigation has been resolved to our reasonable satisfaction. Part B Section 9 explains when we will void transactions and recover or not pay out winnings, rewards or other credits resulting from any Error, Malfunction or Interruption related to your use of the Services. Part B Section 14 and Part A Section 13 explain when we will restrict, suspend or close your Account or void transactions and recover or not pay out winnings, rewards or other credits attributable to any Prohibited Event. You should read these sections carefully and ensure you understand what they mean for you.

8.3 You acknowledge that any delay in providing information we ask for in connection with any investigation may result in a delay to the processing time for the withdrawal or return.

HOW WE DEAL WITH ERRORS, MALFUNCTIONS AND INTERRUPTIONS

  1. Errors, Malfunctions and Interruptions

9.1 Errors, Malfunctions or Interruptions in the Services or Software may or may not be apparent to us or to you at the time, and they may only come to light as and when settlement instructions, bet and where available, Game outcomes, winnings or withdrawal requests are investigated and analysed by us retrospectively. You must not abuse or take advantage of any Error, Malfunction or Interruption which is or becomes apparent to you (for example by exploiting it to obtain winnings). If any Error, Malfunction or Interruption is or becomes apparent to you, or you suspect that it may be occurring to any part of the Services you are using, you must stop using that part of the Services immediately and tell us about it.

9.2 You must provide any information we reasonably require in connection with any investigation into any Error, Malfunction, or Interruption.

9.3 If, as a result of an Error, Malfunction or Interruption in the Services, your Account is credited with winnings, funds, rewards and/or other credits that you would not have received were it not for that Error, Malfunction or Interruption ("Erroneous Credits"), we will void the relevant transaction and withhold or recover the Erroneous Credits. This applies even if the relevant part of the Services could have produced the same or similar amount of winnings/funds/rewards/credits absent the Error, Malfunction or Interruption and applies whether or not the Error, Malfunction or Interruption was apparent to you or to us at the time. If you have withdrawn any Erroneous Credits, you must pay them back to us as and when we ask you to.

9.4 Your playing/betting session may be "timed out" due to inactivity. It is your responsibility not to leave your session unattended/inactive.

YOUR USE OF THE SERVICES

  1. What we mean by 'Unacceptable Conduct'

10.1 You must only use the Services (including any Information gained through them and any content on them) in accordance with their intended functionality and the General Terms. Use of the Services outside these parameters is a serious breach of the General Terms and therefore a Prohibited Event.

10.2 You must not:

10.2.1 engage in any behaviour when using the Services which: (a) is abusive, offensive, malicious, threatening, harassing, insulting, intimidatory, defamatory, racist, discriminatory or otherwise inappropriate (including when playing any available Games or waiting for other Users to make a move in a Game, and in your general interactions with our staff or other Users); (b) is intentionally disruptive (for example by sending multiple and frequent messages to drown out legitimate chat (''flooding''); or (c) could otherwise cause distress, harm or inconvenience to any other person;

10.2.2 use the Services or Software in any way which is fraudulent, dishonest, unlawful, illegal or criminal, or may lead to the encouragement, procurement or carrying out of any fraudulent, dishonest, unlawful, illegal or criminal activity;

10.2.3 be involved in any Suspicious Betting or Unethical Play;

10.2.4 use any Prohibited Tools and Services;

10.2.5 directly or indirectly use more than one account (whether an Account or any other Flutter Group account) in the same player or prize pool at the same time, whether any play activity actually occurs on any such account or not (this does not affect anything we say elsewhere in the General Terms about Duplicate Accounts);

10.2.6 after elimination from any tournament or prize pool, directly or indirectly re-join the tournament or prize pool using a different Account or any other Flutter Group account;

10.2.7 post or share any Unauthorised Content via any chat facilities or any other part of the Services, or in any correspondence to us;

10.2.8 attempt to bypass any filters we apply to any chat facilities on the Services (for example if we asterisk out profanities and other unacceptable words) or any changes we make to any username, nickname/alias or other name, avatar or image used by you in connection with the Services;

10.2.9 make any public statement about any part of the Services or any company in Flutter Group which is untrue or malicious or do anything which could damage the image or reputation of any part of the Services or any company in Flutter Group;

10.2.10 use any part of the Services (including any information gained through them or any content on them) or any Software for commercial or business purposes (use for commercial/business purposes includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator); or

10.2.11 attempt to do any of the things listed in Sections 10.1.1 to 10.1.10 above.

Each of these actions is "Unacceptable Conduct".

10.3 We may (in addition to our other rights) take steps to detect and prevent the use of Prohibited Tools and Services. You must not attempt to bypass, interfere with, or block such steps in any way, whether by using software designed for the purpose or otherwise (to do so would be a serious breach of the General Terms and therefore a Prohibited Event).

  1. Suspicious Betting

11.1 'Suspicious Betting' is when we discover or have reason to believe that a single or number of bets have been placed in suspicious circumstances. Suspicious circumstances include:

11.1.1 where there is an excessive frequency and/or highly unusual pattern of bets (when compared with betting norms) placed on the same selection(s) in a short space of time;

11.1.2 where there is an excessive frequency and/or highly unusual pattern of bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of bet(s) placement, based on the odds offered at the time of bet placement, is largely inconsistent with the theoretical probability of the same selection(s) winning calculated using their starting prices. For example, an inordinately large number of bets placed on a multiple or permutation with combined odds of 250/1 (with a theoretical 0.004% probability of winning based on the odds) when the same multiple or permutation had combined odds of 12/1 based on the starting prices of the selections (a theoretical 7.7% probability of winning;

11.1.3 where the integrity of one or more events has been called into question, including where one (or more) of the participants in an event displays exceptional form which we discover or have reason to believe was known to you, or someone connected to you, at the time you placed the bet, and that information was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event(s);

11.1.4 where we discover or have reason to believe that a bet or a string of connected bets were placed using Prohibited Tools and Services);

11.1.5 where we discover or have reason to believe you have used unfair external factors or influences connected with the event(s) which are the subject of any bet(s);

11.1.6 where we discover or have reason to believe that you have opened one or more Duplicate Accounts, or that any other Accounts are under common control with your Account, with a view to concealing the true worth, nature or pattern of bets placed by you or on your behalf. This applies even if the other Accounts are opened under different names and does not affect anything we say elsewhere in the General Terms about Duplicate Accounts;

11.1.7 where we discover or have reason to believe that you are acting in connection with others;

11.1.8 where we discover or have reason to believe that bets have been placed from a location or device other than the location or device which you claim to have used to place a bet. This does not affect anything we say in Part A Section 9; and

11.1.9 where we identify a pattern of bets that have been placed in quick succession by different or the same Account holder(s) that have a combined liability which exceeds what we would expect to accrue on similar bets during a particular time period based on long term established betting trends. For example, we would regard a series of bets placed on the same or similar selections in quick succession after 9:30pm and before 8:00am by different Accounts with a combined liability that exceeds GBP 100,000 (or local currency equivalent) as suspicious as this conflicts with our long term established betting trends.

  1. Our intellectual property and what we mean by 'Unauthorised Use'

12.1 We are proud of the products and services we have created and which we make available to you, and it's important to us (and our licensors) to protect them. Flutter Group and its licensors are the owners of all rights, title and interest, including all copyright, trade secrets, trademarks and other intellectual property rights, in and to the Services and Software. All such rights are reserved.

12.2 Subject to the General Terms we grant you a royalty-free, limited, non-exclusive, non-transferable, non-sublicensable, revocable right to download (if necessary) and to use the Gaming Platform on your device and, where they are available, to play Games. This license is granted for your private personal use only.

12.3 You must not, except to the extent permitted by applicable laws:

12.3.1 copy, distribute, publish, interfere with, reverse engineer, decompile, disassemble, modify, or translate the Software or Services in any way;

12.3.2 access the source code of the Software or Services, whether to create derivative works or otherwise;

12.3.3 extract any Software from the Services;

12.3.4 sell, assign, sublicense, transfer, distribute or lease any Software or any part of the Services;

12.3.5 make any Software or any part of the Services available to any third party through a computer network or otherwise;

12.3.6 export any Software or any part of the Services to any country (whether by physical or electronic means);

12.3.7 attempt to gain unauthorised access to the Website or Gaming Platform, the servers on which the Website/Gaming Platform are stored, or any server computer or database connected to the Website or Gaming Platform;

12.3.8 use our trademarks, content or other intellectual property without our express, written permission; or

12.3.9 attempt or assist anyone else to do any of the things listed in Sections 12.3.1 to 12.3.8 above.

Each of these actions is an "Unauthorised Use".

  1. Prohibited Events

13.1 The following are 'Prohibited Events':

13.1.1 if at any time you do not meet or fail to comply with any of the Account Requirements;

13.1.2 if at any time you sell or attempt to sell or otherwise transfer the benefit of your Account to anyone else, or acquire or attempt to acquire an Account which has been opened in someone else's name;

13.1.3 if at any time you fail to comply with any Verification Request and/or any other check or request for information reasonably required to meet our legal, regulatory or internal requirements;

13.1.4 if you deliberately or fraudulently open or are using one or more Duplicate Accounts;

13.1.5 if we discover or have reason to believe that you are accessing or attempting to access the Services from any of the Prohibited Territories;

13.1.6 if we discover or have reason to believe that you are bypassing or attempting to bypass any measure we may use to prevent or restrict access to or use of the Services or to detect or correctly identify the location from which you are accessing or using the Services;

13.1.7 if we discover or have reason to believe you have allowed (whether intentionally or unintentionally) someone else to use your Account;

13.1.8 if we discover or have reason to believe you have intentionally or unintentionally used someone else's Account (for example you have used someone else's Account without their permission);

13.1.9 if at any time you do not meet or fail to comply with any of the Deposit Requirements;

13.1.10 if we receive a fraudulent chargeback and/or return notification via a payment method used on your Account;

13.1.11 if we discover or have reason to believe you are or have been depositing or withdrawing money or otherwise using the Services without genuine play;

13.1.12 if we discover or have reason to believe you have abused or taken advantage of any Error, Malfunction or Interruption;

13.1.13 if we discover or have reason to believe that you have engaged in any Unacceptable Conduct;

13.1.14 if you make or attempt to make a bet when your Account contains insufficient cleared funds;

13.1.15 if you make or attempt to make a bet and you are prohibited from entering into the bet by any term of your contract of employment or any rule of a sport governing body or other professional body which applies to you;

13.1.16 if you place a bet on any sporting match or event in which you take part;

13.1.17 if you place a bet on or manipulate any individual market in a manner which we believe (acting reasonably) has the purpose or effect of adversely affecting the integrity of the Exchange or any market;

13.1.18 if you transmit or provide any information or otherwise engage in any activity (such as, for example, so-called "courtsiding") that assists a third party in the placing of bets on any sporting event or contest whilst you are located in any territory where it is illegal to place such bets;

13.1.19 if you procure or arrange for a third party to transmit or provide information or otherwise engage in any activity (such as, for example, so-called "courtsiding") that assists in the placing of bets on any sporting event or contest whilst such third party is located in any territory where it is illegal to place such bets;

13.1.20 if you intentionally match Exchange bets against your own Account (or any related account) with the intention of adversely affecting or manipulating a market for your (or a related account's) benefit;

13.1.21 if you attempt to use the Exchange to deliberately transfer money from one Account to another by attempting to match bets on a market with another Account through collusion;

13.1.22 if we discover or have reason to believe that you have engaged in any Unauthorised Use;

13.1.23 if you breach any part(s) of the General Terms in some other serious way (we give some examples of serious breaches throughout the General Terms -- see Part B Sections 10.1 and 10.3 -- but these are not the only ways serious breaches could occur), or you repeatedly breach any part(s) of the General Terms in such a way as to reasonably justify the opinion that your conduct is inconsistent with you having the intention or ability to give effect to the General Terms.

13.2 You must tell us straight away if you suspect or become aware that any Prohibited Event has been or is being committed by any User, and reasonably assist us with any investigation into any Prohibited Event (including by providing any information we reasonably request).

ACCOUNT CLOSURE, RESTRICTION AND SUSPENSION

  1. When we will restrict, suspend or close your Account for Prohibited Events

14.1 We will restrict or suspend your Account, your ability to bet, play Games (where available), and/or any other aspect of your access to or use of the Services, where we have reason to believe that you have been involved, or are likely to be involved,in a Prohibited Event.

A "restriction" is where a limitation is placed on your access to or use of a particular product, feature or part of the Services or your Account.

A "suspension" is where you are temporarily prevented from accessing your Account or the Services as a whole.

14.2 Your use of the Services/Account will remain restricted/suspended while the matter is investigated and/or until our checks have been completed. If the investigation results in our decision (acting reasonably) that the issue has been resolved to our satisfaction, we will lift the restrictions/suspension (either in full or in part). However, if the investigation results in our decision (acting reasonably) that you have been involved in any Prohibited Event, then we will permanently restrict or close your use of the Services/Account.

14.3 If we restrict, suspend or close your use of the Services/Account under this Section 14 then:

14.3.1 we may notify other companies in Flutter Group and any account(s) you hold with them may also be restricted, suspended or closed;

14.3.2 you may be temporarily or permanently excluded from access to services/products offered by other companies in Flutter Group (including live events where applicable); and

14.3.3 we will if appropriate report you to the relevant authorities or other third parties, and/or take legal action against you.

14.4 Your funds cannot be accessed or withdrawn during periods of suspension, and any balance will remain in your Account.

14.5 If you have engaged in any illegal activity, we are under no obligation to permit you to withdraw or return to you any funds in your Account.

  1. Other ways your Account can be restricted, suspended or closed by us for cause

We will restrict, suspend or close your Account, the Services (in full or part) or your access to or use of them, if required for legal or regulatory reasons or if we reasonably believe there to be a security risk.

  1. What happens when your Account is closed for any reason

You remain responsible for activities using your Account until it is closed. We will tell you when your Account will be closed and we will return any positive balance on your Account at that time, unless we have a right to delay the return, void any related transactions, or recover or not pay out any winnings, funds, rewards or other credits under the General Terms.

WHEN WE ARE NOT RESPONSIBLE AND WHEN YOU MUST COMPENSATE US

  1. We are not responsible for any Event Beyond Our Control

17.1 You acknowledge and accept that gambling involves an inherent risk of losing money, and we have no responsibility for any such loss.

17.2 Except under Part B Section 18.1, we will not be responsible for any failure or Interruption in or to any part of the Services or the performance of our obligations under the General Terms, or for any other liability or loss, resulting from any Event Beyond Our Control. For example, we are not responsible if your connection or equipment is slower than other Users', and it affects your performance in time critical products.

17.3 We may suspend or cancel all or any part of the Services if, despite making reasonable efforts to do so, we are not able to provide the Services or any part of them due to any Event Beyond Our Control.

  1. General exclusions of and limits on our liability

18.1 Nothing in the General Terms excludes or limits our responsibility for:

18.1.1 our fraud or fraudulent misrepresentation;

18.1.2 death or personal injury resulting from our negligence or the negligence of our employees or agents; or

18.1.3 any other liability which may not be excluded or limited by applicable law (such as liability under mandatory provisions of applicable consumer law).

18.2 Except under Section 18.1 above, we will not be responsible under the General Terms for any loss:

18.2.1 that could not have been reasonably expected by you and us at the time you register your Account or enter into a transaction on the Services. In all circumstances this includes any loss of income, business, savings or profits;

18.2.2 that you could have avoided by taking reasonable action;

18.2.3 arising from your provision to us of any invalid, incomplete or incorrect financial, personal or other data;

18.2.4 arising from any Prohibited Event;

18.2.5 arising from your use of any Permitted Tools and Services;

18.2.6 arising from any Error, Malfunction or Interruption; or

18.2.7 arising from our restriction, closure or suspension of your Account, or our taking of any other action, in accordance with the General Terms.

18.3 You must compensate us for any costs, charges or losses sustained or incurred by us arising from your participation in a Prohibited Event.

18.4 If there is a cap on our total liability to you, or your liability to us, it will be set out in Part A. Any such cap(s) on liability will not affect our responsibility under Section 18.1 above.

LEGAL STUFF

  1. How we use your information

The information that you provide to us or that we collect from you will be processed in accordance with our Privacy Policy. Our Cookie Policy sets out information about our use of cookies in connection with the Services.

  1. How we treat the General Terms

20.1 The General Terms are personal to you. You may not transfer your rights or obligations under the General Terms to anyone else.

20.2 We may transfer any or all of our rights and/or obligations under the General Terms to another company in Flutter Group or any other legal entity (for example if we restructure or there is a sale of our business). We will ensure that the transfer will not negatively affect your rights under the General Terms.

20.3 If you breach the General Terms and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the General Terms (including if the same breach happens again).

20.4 If there is any inconsistency between the provisions of the various parts of the General Terms, the order of precedence (1 taking highest precedence) is: 1) Part A; 2) Part B; 3) Part C; 4) the summary; 5) the introduction.

PART C: DEFINITIONS

1.1 The following capitalised words and phrases have the following meanings in the General Terms:

Account: A User account on the Website.

Account Requirements: The eligibility criteria for creating and using an Account, as defined in Part A Section 6.

Betfair/we/us/our: The relevant Flutter Group contracting party, as identified in Part A Section 1.

Deposit Requirements: Specific deposit-related standards that you are required to meet, as defined in Part B Section 4.1.

Duplicate Account: Any additional Account(s) you open on the Website, as defined in Part B Section 3.

Erroneous Credits: These are defined in Part B Section 9.

Error: Any omission, incompleteness, mistake or error in or relating to the Services, whether human, technical, administrative, operational, systematic, a combination of any or all of these, or otherwise. For example, the mistaken offer of incorrect prices or terms for participation in any Game or betting Services.

Event Beyond Our Control: Any event beyond our reasonable control such as: (a) war, terrorist activity, riots, malicious damage, fire, flood, storm, nuclear accident, disease, epidemic or pandemic (such as Covid-19); (b) the actions of any government or authority (including the introduction of any new law, any governmental, authority or court order, rule, regulation or direction, and the refusal or revocation of any license or consent); (c) any defect, outage, slowness, capacity constraint or other deficiency affecting any telecommunications network, internet access service or device used by you to access or use the Services; (d) any delay, failure or suspension affecting any banking network or other payment processing system used in connection with the Services (including any processing delay, reprocessing or reversal of a transaction, or the seizure or freezing of funds by any third party involved in the processing of funds); (e) any charge or fee applied by your card issuer, bank, wallet provider, or financial institution in connection with your use of the Services; and (f) any third party Information made available via or used in connection with the Website or Services (such as third party data feeds).

Flutter Group: The group of companies that are controlled, directly or indirectly, by Flutter Entertainment Plc (including us).

Games: Any gaming and gambling games available via the Website and Gaming Platform, and 'Game' means any one of them.

Gaming Platform: The gaming and gambling platforms made available to you in connection with the Website.

General Terms: These general terms and conditions and the terms and conditions incorporated into them by reference.

Information: This is defined in Part A Section 27.

Interruption: Any break in the continuity or uniformity of or disruption, interruption or delay in or to any part of the Services, for example if any Game freezes while you are playing it or you lose internet connectivity.

Login Credentials: These are defined in Part B Section 2.1.

Malfunction: When any technology, software, automated process or set of instructions, data or programs used to execute specific tasks fails to operate as designed or intended. For example, if a virus affects the Services, or when computer hardware or software deviates from its intended performance specifications or parameters or where two pieces of software fail to interface or communicate with each other in the manner designed or intended, in either case producing a result which is not the result that was designed or intended.

Permitted Tools and Services: Any tools and services which are expressly permitted by Betfair for use by Users in connection with Exchange Services.

Prohibited Events: Certain events and practices that are not allowed in relation to the Services or Software, as defined in Part B Section 13.

Prohibited Territories: Any locations where use of the Services is prohibited, as defined in Part A Section 9.

Prohibited Tools and Services:  Any tool or service (including artificial intelligence, "bots" and other computer programs and software) which is used to execute or assist in the execution of any action relating to the Services and is designed to provide an unfair advantage to Users, including those which: (a) play without human intervention or reduce the requirement of a human to make decisions (for example by helping you decide what action to take in respect of a bet or the size of any bet); (b) offer real-time advice on what action to take;  (c) automate mouse clicking or simulate keyboard input ("auto clickers"); or (d) delay a player's decision by either a specific or randomized amount of time. This does not include Permitted Tools and Services.

Services: The Website, Gaming Platform and the gambling products and services, Games, promotions and other services made available via the Website and Gaming Platform.

Software: All software underlying the Services (whether downloadable or not).

Suspicious Betting: Where when we discover or have reason to believe that a single or number of bets have been placed in suspicious circumstances, as set out in Part B Section 11.

Unacceptable Conduct: This is defined in Part B Section 10.

Unauthorised Content: Unauthorised Content: Any content (including photographs, images and text) which: (a) is offensive, racist, discriminatory, blasphemous, pornographic, obscene, vulgar, profane, indecent, abusive, threatening, harassing, insulting, intimidatory, defamatory, expresses or is liable to incite racism, bigotry or hatred, or is unlawful or illegal; (b) advertises, promotes or otherwise relates to any online or offline ventures, products or services other than the Services; (c) infringes any intellectual property, privacy, image or other rights (for example any content which impersonates any other person or brand or discloses confidential information without permission); (d) is intended or is likely to cause harm or damage to any device, computer system, network or equipment (such as a virus, corrupted file, key logger, 'Trojan Horse' or other malicious code); and/or (e) you're not permitted to use.

Unauthorised Use: This is defined in Part B Section 12.

Unethical Play: Cheating, collusion, team play, game manipulation, or other unethical play of any kind when using the Services, including: (a) card counting (except in any peer-to-peer poker Games if they are available on the Website); (b) playing a Game in a certain way for the benefit of another User; and (c) engaging in any communication that might give an advantage to other Users.

User: Any end user of any Services (including you).

Verification Requests: Any request for you to prove you are who you claim to be, including any request for you to prove your identity, addresses, age, circumstances, funds and/or other details.

Website: www.betfair.es/ and any related mobile sites and apps.

You/you: You as the User of the Services.

1.2 The terms include, including, for example, such as and in particular or any similar expressions used in the General Terms mean something is illustrative only, and they do not limit the scope of the words preceding them.

1.3 Headings used in the General Terms are for convenience only, to help you find your way around the document and understand what the relevant section is mainly about. They do not affect the interpretation of the General Terms.

Version: 1.0

In force from: 9/8/2026

SPORTSBOOK RULES

Introduction

Sportsbook General Rules

Sports Specific Rules

A. Introduction

  1. Use and Applicability
  1. Customer Responsibility
  1. Important Provisions You Need to Know About

B. Sportsbook General Rules

  1. Bet Acceptance
  1. Results and Market Settlement
  1. Late Bets
  1. Cash Out
  1. Abandonments, Cancellations and Postponements
  1. Change of Venue
  1. Periods of Time
  1. Time Zones
  1. Competitors With the Same Name; Competition Names
  1. Cup/Trophy Competitions
  1. Injuries
  1. Dead Heats
  1. Handicap Markets
  1. To Qualify Markets
  1. Push Markets
  1. Multiple Bets
  1. System Bets
  1. Bet Builder
  1. #Oddsonthat
  1. Edge
  1. In-Play Betting
  1. Enhanced Odds
  1. Maximum Payouts
  1. Suspicious Betting
  1. International Betting Integrity Association
  1. Errors on the Sportsbook
  1. Third Party Feeds and Score Displays
  1. Reliance on Information
  1. Sportsbook Specific Definitions and Interpretation

1. American Football

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Outright markets
  1. Quarter and Half markets
  1. First Half Winner markets
  1. Quarter Winner markets
  1. Point Spread (Handicap) Betting
  1. Total Points markets 
  1. Winner and Total Points markets
  1. First Team/Last Team to Score, Touchdown Scorer markets
  1. Team to Win/Lose markets
  1. Kicking Points markets
  1. First Completion, Rush Attempt, Reception markets
  1. Longest Completion, Rush, Reception markets

  1. Tackles and Assists markets

  2. Includes tackles and assists recorded on both defence and special teams.

  3. Player to Record Most 'X' markets

  1. Quarter Player, Player Related Drive markets
  1. Futures/Season Long Player Prop markets
  1. NFL Draft markets
  1. Match Betting
  1. Weekly/Daily Player Specials markets
  1. Hypothetical Matchups
  1. First Offensive Play Yard Line markets
  1. Next Drive Result markets
  1. Next Play from Scrimmage markets
  1. Player Caller markets
  1. First Drive Multiple markets
  1. First Play Attempt of Drive markets
  1. First Play of the Game from Scrimmage markets
  1. Ball Cross 50 Yard Line on Drive markets
  1. Player to Catch Pass markets
  1. Player to Record a Sack markets
  1. Player to Have a 'X'+ Yard Catch in the Game markets
  1. Correct Score markets
  1. First Turnover, First Team to Commit a Turnover markets
  1. First Offensive Play markets
  1. College Football Regular Season Wins markets
  1. College Football "To Go Undefeated" markets
  1. College Football Conference Bowl Wins markets
  1. College Football 2+ First Downs on First 5 Plays markets

2. ATHLETICS

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Outright markets

3. AUSTRALIAN RULES FOOTBALL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Margin Bet markets
  1. First Goal Scorer of the Match, Quarter First Goal markets
  1. Premiership, Minor Premiership, Make Grand Final markets
  1. Top 4, Top 8 markets
  1. Least Wins (Wooden Spoon) markets
  1. Miss 4, Miss 8 markets
  1. Premier State markets
  1. Brownlow Medal markets
  1. BYO Brownlow markets
  1. Coleman Medal markets
  1. Norm Smith Medal markets
  1. Time of First Goal markets
  1. Time of First Goal 'X' Quarter markets
  1. Player Most Disposals (Group), Most SuperCoach/AFL Fantasy Points (Group), Most Goals markets
  1. To Get 'X' or More Goals/Disposals, Pick Your Own Goal/Disposal markets
  1. Same Game Multiple Bets
  1. Player Substitutes

4. BADMINTON

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Correct Score markets
  1. Handicap, Totals and Current Game markets
  1. Winner of 3rd Set markets
  1. Winner of Point X markets
  1. Race to X Points arkets

5. BANDY

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements

6. BASEBALL

The following rules include reasons for voiding bets. 

The following rules apply to Major League Baseball ("MLB"), Minor League Baseball (all levels), NCAA baseball and world Baseball (covering any league that is governed outside of the United States).

  1. General
  1. Action vs. Listed Pitchers
  1. Player Props
  1. Futures Markets + Other Specials
  1. Overview of Specific Major League Baseball Markets

7. BASKETBALL

The following rules include reasons for voiding bets. 

US Basketball

Other Basketball 

A. US Basketball

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Match Odds (bets on the winner or loser where no tie option is offered) and Odd/Even markets
  1. Normal Time Match Betting (2-Way) 
  1. Match Odds (bets on the winner, loser or a tie where a tie option is offered) Markets
  1. Handicap Betting (Spread)
  1. Total Points markets
  1. Quarter and Half markets 
  1. Half Winner (2-Way) markets
  1. Quarter X Winner (2-Way) markets
  1. Will There Be Overtime? markets
  1. Double Result markets
  1. Highest Scoring Half markets
  1. Series markets
  1. Last Point markets
  1. Regular Season Wins
  1. Team Match Bets
  1. Wire to Wire markets
  1. Race to 'X' markets
  1. Proposition Bets
  1. Player Regular Season Averages markets
  1. East All Star Selection markets
  1. West All Star Selection markets
  1. General
  1. Abandonments, Cancellations and Postponements
  1. Match Betting (bets on the winner or loser where no tie option is offered) and Odd/Even markets
  1. Normal Time Match Betting (2-Way) markets
  1. Match Odds (bets on the winner, loser or a tie where a tie option is offered) markets
  1. Handicap Betting (Spread)
  1. Total Points markets
  1. Quarter and Half markets
  1. Half Winner (2-way) markets
  1. Quarter X Winner (2-way) markets
  1. Highest Scoring markets
  1. Will There Be Overtime? markets
  1. Double Result markets
  1. 'Race To X' markets
  1. Highest Scoring Half markets
  1. Series markets
  1. Last Point markets
  1. Quarter markets
  1. Second Half markets
  1. Proposition Bets

8. BOWLS

The following rules include reasons for voiding bets.

  1. General

9. BOXING

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Method of Victory
  1. Technical Decision/Draw
  1. Unconfirmed Fights
  1. Round Betting Markets
  1. Round Specials Markets
  1. Will the Fight Go the Distance Markets
  1. To Score a Knockdown Markets
  1. Match Betting markets

10. CRICKET

The following rules include reasons for voiding bets

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Series Betting
  1. X Team To Score X Runs Market
  1. Top Team Batter/Runscorer and Bowler/Wicket-Taker (Series/Tournament) Markets
  1. Player Runs (Batter Runs/Fours/Sixes) Markets
  1. First Ball of the Match Market
  1. Next Over: Over/Under Runs/Run Margins Markets
  1. Fall of Wicket Market
  1. To Score 10/20/30/40/50/100 Runs Markets
  1. Highest Series Single Innings Score Market
  1. Margin Betting
  1. Player to Hit a Six Market
  1. Six and Out Market
  1. First/Second Innings Highest 5 Over period Market
  1. Runs Scored at Loss of Four Wickets Market
  1. Double Markets featuring Top Team Runscorer or Top Team Wicket-Taker
  1. Top Tournament Wicket-Taker Market
  1. Top Tournament Runscorer Market
  1. Completed Match Market
  1. Direction of First Boundary Market
  1. Cricket Rules for Specials Markets
  1. Errors in Specials Markets
  1. Match Betting
  1. Match Betting: Double Chance
  1. Match Betting: Draw No Bet
  1. Tied Match
  1. Most Fours
  1. Most Sixes
  1. Most Extras
  1. Most Run Outs Conceded
  1. Highest Opening Partnership
  1. Match Fours
  1. Match Sixes
  1. Match Extras
  1. Match Run Outs
  1. Match Top Batter
  1. Match Top Bowler/Wicket-Taker
  1. Player of the Match
  1. Runs off Delivery/Exact Runs off Delivery
  1. Runs in Over
  1. Boundary in Over
  1. Wicket in Over
  1. Over Odd/Even
  1. Runs in Groups of Overs
  1. Wickets in Groups of Overs
  1. To Happen in Over
  1. Runs in Session
  1. Innings Runs
  1. Innings Wickets
  1. Innings Fours
  1. Innings Sixes
  1. Innings Extras
  1. Innings Run Outs
  1. Innings Runs, Odd or Even?
  1. Top Batter in Innings
  1. Top Bowler in Innings
  1. Batter Match Bet
  1. Batter Matchbet
  1. Bowler Matchbet
  1. Race to 'X' Runs
  1. Both Teams to Score 'X' Runs Markets
  1. Highest First Over
  1. Maximum Over in Match/Innings
  1. Innings to finish with a Boundary
  1. Exact Runs in Innings
  1. Last Man Standing
  1. Next Player Out
  1. All-Rounder Matchbet
  1. Keeper Matchbet
  1. Free Hit
  1. Next to Hit Six
  1. Next to Take a Wicket
  1. Winning Over
  1. Both Batters Method of Dismissal
  1. Runs off Consecutive Deliveries
  1. Wicket off Delivery
  1. Both Batters to Score 'X' Runs in Over
  1. Both Batters to Score a Boundary in Over
  1. Both a Four and a Six to be Scored in an Over
  1. Batter and Bowler Combo Milestones
  1. Combined Batter Runs
  1. Batter Combo Milestones
  1. Players Sent Off/Retired Out
  1. Concussion/Tactical Substitutions
  1. Penalty Runs After the Conclusion of an Innings
  1. The Hundred
  1. Toss Winner
  1. Toss/Win Double
  1. Runs in First Partnership
  1. Method of First Dismissal
  1. Match Ducks
  1. Match Wides
  1. Match Extras
  1. Match Wickets
  1. Team of Top Batter
  1. Team of Top Bowler
  1. First Innings Lead
  1. Fifty/Hundred in Match
  1. Fifty/Hundred in First Innings
  1. Highest Individual Score
  1. Most Runs in First Over
  1. Most Runs in Groups of Overs
  1. Most Keeper Catches
  1. Most Catches
  1. Most Stumpings
  1. Most Run Outs Conceded
  1. Runs in Team X First Over
  1. Runs in Team X Group of Overs
  1. Runs in Team X First Partnership
  1. Team X Fours
  1. Team X Sixes
  1. Team X Innings Run Outs
  1. Team X Maximum Over
  1. Team X Ducks

  1. Team X Wides

  2. Description: 'How many wides will there be when team X are batting?'

  3. The same rules as 'Match Wides' apply, with the 80% of required overs only applying to when team X are batting.

  4. In first class matches, the result will solely be based on the first innings of each team.

  5. Team X Extras

  6. Description: 'How many extras will there be when team X are batting?'

  7. The same rules as 'Match Extras' apply, with the 80% of required overs only applying to when team X are batting.

  8. In first class matches, the result will solely be based on the first innings of each team.

  9. Team X Wickets Lost

  1. Team X Top Batter
  1. Team X Top Bowler
  1. Bowler Wickets

11. CYCLING

The following rules include reasons for voiding bets.

  1. General
  1. Stage Betting
  1. Stage Winner
  1. Stage Head-to-Head Markets
  1. Overall Head-to-Head Markets

12. DARTS

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Player to get the Highest Checkout markets 
  1. Darts Daily Specials markets 

13. E-SPORTS

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The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Errors
  1. Connectivity
  1. Surrenders
  1. Match Odds
  1. Handicap Markets
  1. Tournament Match Betting
  1. First Kill/Blood markets
  1. First Dragon/Baron markets
  1. 2-Way Most Kills
  1. League of Legends
  1. DOTA2
  1. Counter Strike 2
  1. Match Betting 3-Way
  1. Draw No Bet
  1. Double Chance
  1. Broadcast
  1. Indexed markets

14. FINANCIAL

The following rules include reasons for voiding bets. 

  1. FTSE Up/Down 20min markets
  1. Interest Rate - MPC markets

15. FUTSAL

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Match Odds 3-Way markets

16. GAA

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Player Points Markets
  1. Footballer/Hurler of the Year
  1. First Goalkeeper to Touch the Ball
  1. #Oddsonthat 

17. FOOTBALL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Change of Venue
  1. Video Assistant Referee (VAR)
  1. Star Sub
  1. Full Time Result -- 2-Up markets
  1. Match Odds 90 markets  
  1. Team Goal Scoring markets
  1. Draw No Bet markets
  1. Goalscorer markets
  1. Each Way First Goalscorer markets
  1. Goalscorer Match Bets
  1. Scorecasts
  1. Wincasts
  1. Top Goalscorer markets
  1. Top/Bottom markets
  1. Anytime Correct Score market
  1. Quickbet markets
  1. Extra Time markets
  1. Transfer Specials
  1. Total Goals Scored in a League, Multiple Leagues or Tournaments
  1. Golden Boot
  1. Premier League Top Goalscorer markets
  1. Mythical Match markets
  1. Shots on Target markets
  1. Player Passes markets
  1. ‘Goalkeeper Saves’ markets:
  1. Player Not to Score markets
  1. Team Multi Corner markets
  1. Combined Shots on Target markets
  1. Over/Under Total Card markets
  1. Bookings markets
  1. Shown a Card markets
  1. Player Carded markets
  1. Player in Each Half markets
  1. Rock Bottom markets
  1. Team Shown Most Cards market
  1. 10 Minute markets
  1. Quickbet markets
  1. Assist markets
  1. Fouls Committed markets
  1. Foul Won markets
  1. OPTA Player of the Match
  1. Soccer #Oddsonthat markets[GS2] 

18. GOLF

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Tournament Match Betting (i.e. 72-Hole Match Bets)
  1. Round Betting markets
  1. Strokeplay Hole-by-Hole markets
  1. Individual Matchplay markets
  1. Victory Margin markets
  1. Top Player Markets (Top US Player, Top European Player, etc.)
  1. Enhanced Win Only
  1. To Make/Miss the Cut
  1. Big 'X' Versus The Field market
  1. To Qualify markets
  1. Matchplay Hole-by-Hole markets
  1. Place Only/Top 10 Finish/Top 20 Finish
  1. #Oddsonthat (Golf) 

19. GREYHOUND RACING

The following rules include reasons for voiding bets.

  1. General
  1. Maximum Payouts
  1. Each way Betting
  1. Trap Challenge Bets
  1. Placepots / Placers
  1. Tote Forecasts
  1. Fixed Odds Forecasts and Fixed Odds Tricasts
  1. Coursing

20. HANDBALL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Total Goals markets
  1. Draw No Bet markets
  1. Xth Goal (including overtime) markets
  1. Race to X Goals (including overtime) markets

21. HOCKEY

  1. Abandonments, Cancellations and Postponements

22. HORSE RACING

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. In-Play Betting
  1. Ante Post/Future Racing Betting
  1. Starting Price
  1. Double Result
  1. Each Way Betting
  1. Combined Winning Distance for a Meeting
  1. Faller Insurance
  1. Favourites Index
  1. Winning Distance/How Far Will It Win By
  1. Lengthen Your Odds market
  1. Betting Without the Favourite
  1. Place Only markets
  1. Insurebet 2 Places markets
  1. Forecast Betting
  1. Tricast Betting
  1. Fixed Odds Forecasts and Tricasts
  1. Match Betting
  1. US Racing
  1. Latin American Racing
  1. European Racing
  1. International Racing
  1. Special Markets
  1. Best Odds Guaranteed

23. ICE HOCKEY

The following rules include reasons for voiding bets.

A. North American Ice Hockey

B. European Ice Hockey and IIHF International Competitions

A. North American Ice Hockey

  1. General
  1. Abandonments, Cancellations, Postponements
  1. Outright markets
  1. Moneyline, Puck Line, Total Goals and Alternates markets 
  1. 60-Minute, 3-way Match Odds, Match Odds and Total Goals Double markets
  1. 2-Way Match Betting markets
  1. Period markets
  1. Period X Draw No Bet, Period X 2-Way Result markets
  1. 60 Minute Draw No Bet markets
  1. Total Goals markets
  1. Period Total Goals markets
  1. Double Result markets
  1. Race to xth Goal markets
  1. Number of Home/Away Goals markets
  1. Team to Score Xth Goal Market
  1. First Team to Score markets
  1. Goalscorer Markets
  1. General
  1. Abandonments, Cancellations and Postponements
  1. 2-Way Match Odds markets
  1. Outright markets
  1. Period markets
  1. 60 Minute Draw No Bet markets
  1. Total Goals markets
  1. Home/Away Team Total Goals markets
  1. Double Result markets
  1. Race to xth Goal markets
  1. Player Props markets

24. MINI FOOTBALL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements

25. MIXED MARTIAL ARTS

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. To Win the Fight markets
  1. Method of Victory markets
  1. Round Betting markets
  1. Fight of the Night, Submission of the Night, and Performance of the Night markets
  1. Quickest Fight of the Night
  1. Points Handicap markets
  1. Round and Method Combo markets
  1. Will the Fight Go the Distance market

26. MOTOR SPORT

The following rules include reasons for voiding bets. 

The following rules apply to all motor sports:

A. All motor sports

  1. General
  1. Abandonments, Cancellations and Postponements
  1. General
  1. Race Match and Group Betting markets
  1. Formula 1 Championship and Constructors Championship
  1. Qualifying Match Betting
  1. Sprint Qualifying markets
  1. Will There Be a Safety Car Period During the Race? markets
  1. Fastest Lap markets
  1. Sprint Shootout markets
  1. First Driver to Retire markets
  1. First Car to Retire markets
  1. One Lap Wonders markets
  1. Not to be Classified markets
  1. A1 Grand Prix markets
  1. Fastest in Practice Session One/Two/Three markets
  1. Leader After the First Lap markets
  1. Outright Race Betting
  1. Driver Match Ups:
  1. General
  1. General
  1. Qualifying Head-to-Head markets
  1. Group markets
  1. Race Head-to-Head Markets
  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. To Win the Fight markets
  1. Method of Victory markets
  1. Round Betting markets
  1. Fight of the Night, Submission of the Night, and Performance of the Night markets
  1. Quickest Fight of the Night
  1. Points Handicap markets
  1. Round and Method Combo markets
  1. Will the Fight Go the Distance market

27. NOVELTY MARKETS

The following rules include reasons for voiding bets.

All Specials Markets

Reality TV and Talent Shows

Awards Ceremonies

Eurovision Song Contest

Music Charts

Weather

Other Novelty Markets

A. Reality TV and Talent Shows

  1. General
  1. Big Brother
  1. Abandonments, Cancellations and Postponements
  1. Outright markets
  1. Head-to-Head markets

B. Awards Ceremonies

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Head-to-Head markets

C. Eurovision Song Contest

  1. General
  1. Non-Runners, Withdrawals and Disqualifications
  1. Head-to-Head markets
  1. Group Betting
  1. Country to get Nul Points market

D. Music Charts

  1. Bets will be settled based on the chart declared by the relevant country's official chart company.

  2. Featuring artists do not count. Whether or not a song is considered to be a duet or, alternatively, a song that includes a 'featuring artist' will be determined by the official chart company. In particular, it will be determinative if the word 'featuring' (or similar) is used before an artist's name. Where a duet has a realistic prospect of achieving the number one spot, we will use reasonable efforts to offer a selection in respect of that duet (for example, Calvin Harris and Sam Smith).

  3. Where multiple versions of a particular artist's song include different secondary artists (and those multiple versions are considered by the official charts company to represent a single entry), it is only the primary artist that will be deemed, for settlement purposes, to be included in the entry. For example, the official Christmas Number One in 2017 was Ed Sheeran's 'Perfect' (albeit that such song achieved its placing as a consequence of separate versions, which included Beyonce and Andrea Bocelli). In such circumstances, Ed Sheeran alone would be considered to have achieved the official Christmas number one.

E. Weather

  1. Bets may be offered relating to weather, for example, temperature, rainfall and snowfall. All settlements will be based on official statistics published for the specified country, including the following websites:

F. Other Novelty markets

  1. For 'TV Specials' markets, if a winner is not declared for the series in question, outright bets will be void.

  2. For 'Streaming Specials' markets, if a winner is not declared for the event in question, bets will be void.

  3. For the 'On Which Date Will the Next Pope be Elected?' market, bets will be settled based on the official date on which the new pope is elected, as publicly confirmed by the Vatican.

28. OLYMPICS

The following rules include reasons for voiding bets.

  1. General 1.1. Unless otherwise stated, all bets will be settled according to the rules for the relevant sport. 1.2. All bets will be settled in accordance with the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result. 1.3. Unless otherwise stated, Dead Heat rules will apply to Olympics markets. 1.4. If a bet is placed after the relevant result or outcome is known, then the bet will be void.
  2. Abandonments, Cancellations and Postponements 2.1. If a contest is postponed, bets will stand so long as it takes place within 48 hours of the original start time. If the contest takes place after this period, bets will be void. 2.2. The above 48-hour contest voiding rule will not apply to Outright medal markets, nor tennis, football, and surfing.
  3. Head-to-Head markets Outcomes will be determined in accordance with the official result of the relevant governing body. If either or both competitors do not make the final, the winner will be deemed to be the competitor who progressed furthest by round, and if still undecided, then by time achieved in the round in which both were eliminated. All bets are void if any competitor in a match/group bet fails to compete.

29. PADEL

  1. Bets are settled on the results and statistics published by the relevant governing body.

30. PICKLEBALL

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements

31. POLITICS

The following rules include reasons for voiding bets. 

  1. General
  1. Next Prime Minister markets
  1. Voter Turnout markets
  1. Vote Percentage markets
  1. Constituency markets
  1. Most Seats markets
  1. Postponed and Re-run Seats markets
  1. Post-Election Government markets
  1. Prime Minister after General Election markets
  1. Presidential Election Winner
  1. Presidential State Betting
  1. State Primaries/Caucuses
  1. Party Candidates for Presidential Election
  1. Senate/House of Representatives Majority (US Congressional Elections)
  1. Post-Election Government Betting
  1. Constituency markets
  1. Ceann Comhairle
  1. Taoiseach After Next Election

32. ROWING

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements

33. RUGBY UNION AND RUGBY LEAGUE

The following rules include reasons for voiding bets.

A. Rugby Union

B. Rugby League 

A. Rugby Union

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Outright markets
  1. Tournament Tries and Tournament Points markets
  1. Draw No Bet/2-Way Result Markets
  1. Half-Time Draw No Bet/Half-Time 2-Way Result markets
  1. Try Draw No Bet markets
  1. Total Tries markets
  1. Home/Away to Score a Try markets
  1. Total Points markets
  1. Half-Time Total Points markets
  1. Home/Away Team Total Points markets
  1. Handicap Betting
  1. Half-Time Handicap Betting
  1. Race to X Points markets
  1. Tryscorer markets
  1. To Win in Extra Time markets
  1. Tryscorer Matchbets, Kicker Matchbets and To Score the Most Points Matchbets
  1. Best Kicking Percentage Matchbets, Kicker Matchbets and To Score the Most Points Matchbets
  1. Player Total Points and Perfect Kicking Record
  1. Head-to-Head markets
  1. Top Tryscorer, Top Team Tryscorer and Top Points Scorer markets
  1. Regular Season Team Matchbets
  1. Make the Lions Squad markets 
  1. General
  1. Abandonments, Cancellations and Postponements
  1. Outright markets
  1. Handicap, Line and Totals markets
  1. Draw No Bet/2-Way Result markets
  1. Half-Time Draw No Bet/Half-Time 2-Way Result markets
  1. Try Draw No Bet markets
  1. Total Tries markets
  1. Home/Away to Score a Try markets
  1. Total Points Markets
  1. Half-Time Total Points markets
  1. Home/Away Team Total Points markets
  1. Handicap Betting
  1. Half-Time Handicap Betting
  1. Race to X Points markets
  1. Tournament Tries and Tournament Points markets
  1. Tryscorer markets
  1. To Win in Extra Time
  1. Tryscorer Matchbets, Kicker Matchbets and To Score the Most Points Matchbets
  1. Best Kicking Percentage Matchbets and Kicker matchbets
  1. Player Total Points and Perfect Kicking Record markets
  1. NRL Statistics markets
  1. Top Tryscorer, Top Team Tryscorer and Top Points Scorer markets
  1. Regular Season Team Matchbets
  1. RequestABet  (Rugby Union and Rugby League)
  1. #Oddsonthat  (Rugby Union and Rugby League)

34. SNOOKER AND POOL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. First Colour Potted markets
  1. Next Frame -- First Player to Pot a Ball markets

35. SWIMMING

The following rules include reasons for voiding bets.

  1. General
  1. Outright Markets

36. TABLE TENNIS

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations, Postponements

37. TENNIS

The following rules include reasons for voiding bets. 

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Non-Runners, Withdrawals and Disqualifications
  1. Tie-Breaks
  1. Handicap and Totals Markets
  1. End of Year Grand Slam Specials Markets
  1. Player Specials Markets
  1. Game or Point related markets
  1. Games / Alternative Games /Exact Games Won Margin markets
  1. #Oddsonthat  (Tennis)

38. VIRTUAL SPORTS

The following rules include reasons for voiding bets.

  1. General 1.1. In Race Betting (Speedway, Greyhound, Horse racing and all other types of racing), there is no prize amount, payouts are settled based only on the odds offered. For Forecast payouts we supply dividends based on results; there are no odds offered when placing bets. 1.2. For example, a EUR 10 bet is placed on a straight Forecast market on Rider "A" and ˜Rider "B" with dividends of EUR 10.50. If the race resulted in Rider "B" coming in first and Rider "A" coming in second, the bet will be paid out to the player at EUR 105, (EUR 10 x EUR 10.50).

39. VOLLEYBALL

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements
  1. Set X Winner/Handicap/Total Points Markets
  1. Set - Xth Point Markets
  1. Set X - Race to X Points Markets

40. WATER POLO

The following rules include reasons for voiding bets.

  1. General
  1. Abandonments, Cancellations and Postponements

41. WRESTLING

The following rules include reasons for voiding bets. 

  1. General
  1. Non-Runners, Withdrawals and Disqualifications
  1. Match Betting

EXCHANGE RULES

Part A - Introduction

Part B -- Exchange General Rules

Part C - Specific Sports Rules

PART A - INTRODUCTION

  1. Use and interpretation

These Exchange Rules ("Exchange Rules") form part of the General Terms and are legally binding contract terms between you and us. The Exchange Rules apply to the markets offered and bets placed via our Exchange Services (the "Exchange"). Capitalised words used but not defined in the Exchange Rules have the meaning given to them in the General Terms.

The Exchange Rules also apply to Betfair's Exchange 'Multiples' product (see the Multiples section below for further details). 

The Exchange Rules consist of the following:

This Introduction section

The Market Information (located on every Betfair market either under the tab entitled "Rules" or under the 'Rules' or 'i' button);

The Exchange General Rules set out below; and

The Specific Sports Rules for each sport listed below.

The Exchange General Rules apply to all bets and markets on the Exchange, unless stated otherwise in the Market Information or the Specific Sports Rules. If there is any inconsistency between the Specific Sports Rules and the General Rules, the Specific Sports Rules will prevail. 

If there is any inconsistency between the Market Information and either the Exchange General Rules or the Specific Sports Rules, the Market Information will prevail, except where a rule in the Exchange General Rules or Specific Sports Rules uses wording to deliberately disapply the Market Information ('regardless of what it says in the Market Information', for example).

  1. Market information

The Market Information is provided for information purposes as an at-a-glance guide on how we intend to manage the market. The Market Information may also contain rules on market settlement, however it must always be read in conjunction with the Exchange General Rules and the relevant Specific Sports Rules and a link to these Exchange Rules will usually be provided in the Market Information for each market.

Whilst the Market Information may give a guide to how markets will be managed, regardless of what it says in the Market Information, we reserve the right to suspend any market at any time at its sole discretion, including in order to carry out necessary administration and/or to take any necessary action to protect our customers.

We will not amend the Market Information after a market has been loaded except to correct Errors  and/or to add wording to clarify the Market Information where appropriate. Part B Section 10  of the General Terms explains the general rules about what will happen if an Error happens to the Services or Software while you are using them.

  1. Customer responsibility

Customers should make themselves aware of all of the Exchange Rules affecting any market on which they wish to place a bet. Customers should not simply rely on the Market Information as the Market Information is unlikely to contain all of the applicable rules relating to a market.

By their nature 'Special Bets' markets are unpredictable so should be treated with particular caution. Customers are responsible for managing their own positions at all times in such markets. Customers should pay particular attention to the Market Information on 'Special Bets' markets to ensure they understand the basis on which the market will be administered and settled.

Specific terms relating to betting on the Exchange

  1. Betfair acts as a facilitator

Except where stated elsewhere within these Exchange Rules, we act as a facilitator (not a counterparty) of bets placed between customers on the Exchange.

  1. Opening and closing markets

We will determine at our discretion when markets are open for betting and to close markets at any time. Though we will at all times use reasonable endeavours to settle markets as quickly as reasonably possible, we cannot give assurances as to the timeframe in which markets will be settled.

  1. Commission

We charge a commission calculated by reference to your net winnings on a market. Your stakes for bets placed on the Exchange are therefore not relevant for the calculation of the commission you pay. In particular, these stakes do not represent remuneration for the betting Services in connection with the Exchange. In certain specified circumstances, you may also incur certain other charges. Please refer to the Betfair Charges  page which sets out in detail how all commission and charges are calculated. We may amend the Betfair Charges  page from time to time. Part A Section 4 describes how we make changes to the General Terms ).

  1. Cancelling unmatched bets

You may request to cancel unmatched bets at any time either by: (a) requesting a cancellation of the relevant offer in the relevant section of the relevant market on the Website. Your cancellation of an unmatched bet becomes effective once we send you confirmation of the cancellation. If your cancellation request is not received and processed in good time, you acknowledge that your offer may remain outstanding and available for acceptance. You may not be able to cancel if your bet has been partially or wholly accepted during the interval between your submitting your cancellation request and our confirming your cancellation. In this case, your original offer, or part thereof, will be validly accepted and the bet will be concluded.

When you amend an unmatched bet, you are cancelling that bet and submitting a new bet at the amended stake or odds.

We will cancel any offers for bets that remain outstanding at the time that we close a market.

  1. Bots

Some customers make use of programs designed to automatically place bets within certain parameters set by them (e.g., to back or lay at a certain price) ("Bots"). These Bots may be active in any or all markets at any time and you should not assume that you can place bets on quiet markets that will not be automatically matched simply because the market otherwise appears quiet. 

Customers using Bots should be aware that Bots might be prone to exploitation by other customers. Users of these programs do so entirely at their own risk.

  1. Best Price Execution

The "Best Price Execution" feature enables customers to get matched at the best available odds on the Exchange.

With the Best Price Execution feature switched on, if better odds are available, or become available, after you have placed your bet request, your bet will automatically be matched at the improved odds.

However, if the Best Price Execution feature is switched off, your bet will not be matched if better odds are available, or become available, after you have placed your bet request. Instead your bet request will lapse and you will be required to resubmit your bet at the improved odds.

The Best Price Execution feature is switched on by default for all customers and this is our recommended setting. By using the Exchange, you agree that the Best Price Execution feature will be switched on by default. However, if you are resident in the UK and would like to disable the Best Price Execution feature, there is a toggle that allows you to switch it off at any time.

You can find out more about the Best Price Execution feature and how to turn it off here .

  1. Match Me

"Match Me" is a feature which makes it easier to get your bet matched on the Exchange.

With Match Me switched on you can be matched at a pre-determined range of prices if the odds worsen, which will allow you to achieve a more successful matching rate on the Exchange.

The Match Me feature is switched off by default for all customers. However, you can turn it on and off at bet level on the betslip or by going to price options in settings.

If Match Me is unable to assist with your bet, it will place it unmatched at the original price requested.

You can find out more about the Match Me feature and how to turn it on here .

  1. Cross-matching

In addition to only matching back bets against lay bets on the same selection, many markets benefit from a process called 'cross-selection matching' and 'cross-market matching' to match bets (referred to collectively as 'cross-matching'):

Cross-selection matching: by using cross-selection matching, it may be possible for a bet request to be matched at a better price than could be achieved only by considering back bets and lay bets on the same selection, by also considering unmatched liquidity on the remaining selections in a market.

Cross-market matching: some selections in a particular market are equivalent to one or more combinations of bets in other markets on the same event (for example, Match Odds, Asian Handicap, Over/Under and Total Goals markets). When using cross-market matching, it may be possible for a bet request to be matched at a better price than could be achieved only by considering back bets and lay bets on the same selection, by also considering unmatched liquidity on selections in other markets on the same event.

With the exception of bets placed at the Betfair SP, bets on the Exchange can only be matched at prices that are a valid increment on Betfair's odds ladder. This is the case whether it is simply a back bet matched against a lay bet or a bet that is matched by cross-matching. Where the bet is matched using cross-matching, the process will match the customer's bet at the best price that is a valid increment on Betfair's odds ladder.

In certain circumstances, because the cross-matching process can only match at prices that are a valid increment on Betfair's odds ladder, this will result in us generating a small amount of additional revenue from the cross-matched bet.

Bets will only be matched using the cross-matching process if that would result in a better price for the customer than matching their bet against an opposing bet on the same selection.

Regardless of whether or not a bet is matched by cross-matching, where more than one unmatched bet at the same price could be used to match an incoming customer bet request, bets are always matched in the order in which they were received (i.e. first come, first served).

PART B - GENERAL RULES

  1. Managing markets In-Play

  2. General

"In-Play" is betting that takes place after an event has started and up to its conclusion. 

For everything other than horseracing and greyhound racing, if a market is not scheduled to be turned In-Play but we fail to suspend the market at the relevant time, then:

if the event has a scheduled 'off' time, all bets matched after that scheduled off time will be void; and

if the event does not have a scheduled 'off' time, we will use our reasonable endeavours to ascertain the time of the actual 'off' and all bets after the time of the 'off' determined by us will be void.

For horseracing and greyhound racing, if a market is not scheduled to be turned In-Play but we fail to suspend the market at the relevant time, then all bets matched after the official 'off' time will be void.

In the market rules we may state that the relevant market will not be 'actively managed' by us. Where this is applicable, we aim to use  reasonable endeavours to suspend In-Play markets at the start of and at the end of the event, however, we cannot guarantee that such markets will be suspended at the relevant time.

We will not part-suspend outcomes/selections in an Exchange market that has been turned In-Play (although it may do so in Sportsbook or Fixed Odds markets).

Customers are responsible for managing their In-Play bets at all times.

For the purposes of In-Play betting, customers should be aware that transmissions described as "live" by some broadcasters may actually be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.

The availability of an In-Play market on our Exchange product for a particular event does not necessarily mean that there will be an equivalent In-Play market for the same event on our Sportsbook or Fixed Odds products.

  1. All markets other than horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, we aim to use its reasonable endeavours to turn such markets In-Play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, we do not guarantee that such markets will be suspended and turned In-Play at the time of the 'off'.

If a market is scheduled to be turned In-Play but we do not, at the time of the "off", either (i) intentionally turn such market In-Play or (ii) suspend the market and cancel unmatched bets, all bets matched after the time of the "off" (and before the market is intentionally turned In-Play if scheduled to go in-play) will be void. We will use our reasonable endeavours to ascertain the time of the actual "off" (or will otherwise rely on the scheduled "off time) and all bets after the time of the "off" as determined by us will be void. If the event is still on-going we will use our reasonable endeavours to re-open the market for In-Play betting.

  1. Soccer markets - not suspending on the occurrence of a Material Event and rules relating to VAR

Not suspending on the occurrence of a Material Event and cancellations of Material Events due to VAR

A "Material Event" is a goal being scored, a penalty being awarded, or a player being sent off during a game.

If we do not suspend a market on time for the occurrence of a Material Event, we reserve the right to void bets matched after the Material Event has occurred. Voiding of these bets may take place during the event or retrospectively once a game is completed.

Where a Material Event is cancelled due to a determination made via a video assistant referee (VAR), we will void bets as follows for such Material Event and the cancellation of it:

Goals

If a goal is scored and subsequently cancelled in a game using VAR technology, we will void all bets between the goal being scored and the goal being cancelled by VAR.

If a goal is scored and then confirmed after a VAR review, no voiding will take place.

For the avoidance of doubt on the above, we deem every goal to be reviewed by VAR.

Red Cards and Penalties

For the cancellation of a red card, due to VAR, bets matched after the Possible VAR will be voided.

The voiding of any such bets may take place during the event or retrospectively once a game is completed.

Where a video assistant referee ruling results in the award of a red card or penalty, such Material Event will be deemed to have occurred at the time at which the Possible VAR was indicated to us by our feed provider. In such circumstances, bets matched prior to the Possible VAR will not be voided.

a "Possible VAR" is the point at which an on-field action is deemed at risk of VAR review, according to information from our feed provider.

  1. Horseracing and greyhound racing markets - not suspending at the time of the 'off'

In relation to markets which are scheduled to be turned in-play, we aim to use reasonable endeavours to turn such markets In-Play at the time of the 'off'. The time of the 'off' for such markets should be set out in the Market Information. However, regardless of what it says in the Market Information, we do not guarantee that such markets will be suspended and turned In-Play at the time of the 'off'.

If a market is scheduled to be turned In-Play but we do not, at the official time of the "off", either (i) turn such market In-Play or (ii) suspend the market and cancel unmatched bets, all bets matched after the official time of the "off" will be void.

If a market is scheduled to be turned In-Play but we do not suspend the market at the time of the "off" (so unmatched bets are not cancelled at that time), but the market is intentionally turned In-Play at a later time during the event, all bets matched after the official time of the "off" will stand, except for Australian Horse Racing, where all bets matched after the "off" but before the point in time that we turn the market in-play, will be void.

  1. Results and market settlement

  2. General

Markets will be settled as set out in the Market Information and/or the Specific Sports Rules.

Where the Market Information or Specific Sports Rules do not specify how and on what basis a market will be settled, markets will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

If no official result of a relevant governing body is available, the result will be determined by us(acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then we will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) whether or not to wait for further information before deciding whether to reinstate or resettle the market. Except where we have announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by us (regardless of whether or not such information may have led to a different result).

In the event of any uncertainty about any result or potential result, we reserve the right to suspend settlement of any market for an unlimited period until the uncertainty can be resolved to our reasonable satisfaction. We reserve the right to void any market if the uncertainty regarding settlement cannot be resolved to our reasonable satisfaction.

  1. Resettlements

Markets are generally settled shortly after the end of the event in question. We may settle (or part-settle) some markets before the official result is declared (or may increase a customer's 'available to bet' balance by the minimum potential winnings of that customer on a given market) purely as a customer service benefit. However, we reserve the right to amend the settlement of the market if: (i) the official result is different to the result on which we initially settled the market (for example, a horseracing result being changed by the relevant governing body shortly after a race, but before the result is official); or (ii) if the whole market is eventually voided (e.g. for an abandoned event).

We may reverse the settlement of a market if a market is settled in Error (for example, a human or technical Error).

If we resettle a market, this may lead to amendments being made to a customer's balance to reflect changes in market settlement.

  1. Non-runners, withdrawals and disqualifications

Subject always to our right to void bets under our terms and conditions or for any exception under the Exchange Rules, if a market contains a statement that says "All bets stand, run or not" (or something similar) in the Market Information, then all bets on a team or competitor will stand regardless of whether or not the team or competitor starts the event or takes any part in the event.

Where the Market Information does not stipulate that all bets will stand regardless of participation, customers should refer to the relevant Specific Sports Rules.

If a team or competitor is disqualified, withdraws or forfeits after starting an event they will be deemed a loser providing at least one other team or competitor completes the event. If no team or competitor completes an event (having started) then all bets will be void except for bets on any markets which have been unconditionally determined.

  1. Winner with [named selection]' markets

We may from time to time offer markets that are dependent on the participation of a particular competitor. If the competitor named either in a 'Winner with ...' market title or in the Market Information does not participate in the tournament or event then all bets on the market will be void. For example, if there was a "Winner with Federer" tennis market, all bets on the market would be void if Federer did not participate in the tournament. However, if any other competitor did not participate, then bets would stand.

A team or competitor will be deemed to have participated if they have taken part to the extent necessary to record an official result or classification (including any disqualification but excluding any "did not start" or equivalent classification).

  1. Abandonments, Cancellations, Postponements

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, where a market has no rules in the Specific Sports Rules or the Market Information in relation to an abandonment, cancellation and/or postponement the following shall apply.

In relation to any match, fixture, game, individual event, race or similar: If the event is not completed within three days after the originally scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.

In relation to any tournament, competition or similar: If the event is not completed within three days after the originally scheduled completion date, then any markets relating to the event will be settled in accordance with the official ruling of the relevant governing body, providing such a decision is given within 90 days after the scheduled completion date. If no official ruling is announced in this 90 day period, then bets on any market relating to this event will be void, except for bets on any markets which have been unconditionally determined. If a market is to be voided but has been part-settled as a courtesy to customers, then such part-settled bets will be reversed and all bets on the market will be void.

We will decide (acting reasonably) whether a market relates to a match (or similar) or a tournament (or similar). However, by way of example, the following shall apply: (i) Europa League outright = tournament; (ii) Champions League Group outright = tournament; (iii) Top Premiership goalscorer = tournament; (iv) 72-hole Golf Match bet = match; (v) Ryder Cup outright = tournament; (vi) Golf tournament outright = tournament; (vii) Tennis Tournament outright = tournament;(viii) 5-day Cricket Test Match = match; (ix) Ashes Series outright winner = tournament; (x) Motor Race (e.g. Grand Prix) = match.

  1. Change of venue

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if change of venue is not dealt with in the Specific Sports Rules and/or the Market Information then the following shall apply:

For any team sport: if the scheduled venue is changed after the market is loaded by us, all bets will be void only if the new venue is a home ground of the original away team

For all categories or markets other than team sports: if the scheduled venue is changed after the market is loaded by us, all bets will stand.

If there is a change in the type of scheduled surface (e.g. a hockey match switching from grass to astro-turf) after the market has been loaded, all bets will stand.

  1. Periods of time

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.

Unless otherwise stated, all bets on soccer markets apply to 90 minutes of play according to the match officials, plus any added injury or stoppage time. However extra-time and penalty shoot-outs are not included. The only exceptions are for: matches that are scheduled for a duration other than the standard 90 minutes (e.g. 60, 70, 80 or 120 minutes) as agreed by the laws of the competition in which they are competing or agreed by both sides prior to kick-off. In such cases, if the match is played in the traditional format of two halves, all bets will be settled at the end of the agreed game length which includes time added on by the referee for stoppages (whether the game length is advertised by us or not). If the game is played in an unusual format (e.g. 3 or 4 periods) then all half-time markets will be voided but all other markets will be settled on the basis of the score at the end of the match (including any time added on by the referee for stoppages).

Some markets refer to the length of time until an occurrence in the event (e.g. time of first goal). If an event happens in stoppage or injury time after any regular time period then it will be deemed to have occurred at the end of the regular time period. For example, if a goal is scored in first half stoppage-time in a soccer match it will be deemed to have occurred on 45 minutes.

All bets apply to the relevant full 'regular time' period including stoppage time. Any extra-time and/or penalty shoot-out is not included.

References within these Exchange Rules to a particular number of 'days' shall mean the end of the day local time after the expiry of the specified number of days. For example, if a rugby match is originally scheduled for the 1st of December, then the rule that allows the match to be completed within three days after the originally scheduled completion date (see Paragraph 3 above) would mean that the deadline for completion of that match would be 23.59:59 on the 4th of December.

  1. Match bets

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. For example, for match bets on Golf markets the rules are set out in the Specific Sports Rules. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.

'Match Bets' for one-off events are determined by the competitor or team with the best score, time or finishing position in the event. If none of the competitors or teams involved in the match bet complete the event or register a score, time or finishing position then bets are void unless specified otherwise in the Specific Sports Rules and/or the Market Information. Any competitor or team not completing an event or registering a score, time or finishing position having taken part in the match bet event will be settled as a loser providing at least one other team or competitor completes that event or registers a score, time or finishing position.

'Match Bets' for progress in a competition or event with multiple heats or rounds are determined by the competitor or team which qualifies to the furthest round (whether it takes part in the further round or not) or with the best score, time or finishing position in the final or same heat of that competition or event. If the relevant competitors or teams fail to qualify in the same round of the competition but in different heats then Dead Heat Rules will apply, irrespective of the finishing positions in their respective heats. Markets will be part-settled after the end of each round and any subsequent disqualifications, penalties or amendments to results or qualifications will not have any effect on the market. Where one or more of the competitors or teams are disqualified, for the purposes of settlement, the disqualified competitor or team will be deemed to have progressed further in the competition or event than all those eliminated from the competition or event prior to the disqualification, and will be deemed to have finished last (or joint last if there is more than one disqualification) of those still competing in the competition or event. Disqualification will be considered to have taken place at the time of the competitor's or team's removal from the competition or event by the relevant governing body, rather than at the time of the event which caused disqualification.

If one of the competitors or teams does not take any part in the event, then all relevant match bets will be void.

If an event or tournament is abandoned or reduced in duration such that any competitor or team fails to complete the match bet, event or tournament for any reason other than withdrawal or disqualification then all bets will be void except for those on markets which have been unconditionally determined.

  1. "To qualify" markets

Some markets have different rules and these are listed in the Specific Sports Rules and/or the Market Information. However, if not dealt with in the Specific Sports Rules or the Market Information then the following shall apply.

Any 'to qualify' market (e.g. "to reach the final" markets) will be determined by the competitor or team that qualifies under the terms set out in Market Information, whether or not they take part in the next round or event for which they have qualified. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to the result will not count.

  1. Dead heats

Unless stated otherwise in the Specific Sports Rules and/or the Market Information the "Dead Heat Rules" described in this section apply to bets on a market where there are more winners than expected (as set out in the Market Information).

For each bet matched on a relevant winning selection, the stake money is first reduced in proportion by multiplying it by the sum of the number of winners expected (as set out in the Market Information), divided by the number of actual winners (i.e. stake multiplied by (number of winners expected/number of actual winners)). The winnings are then paid to the successful backers on this 'reduced stake' (reduced stake multiplied by traded price) and the remaining stake money is paid to the appropriate layers.

For example, assume there is a dead heat for first place between three horses. 'Client A' has backed one of the winners for a stake of 300 at the traded price of 4.0 and 'Client B' has taken the other side of this bet. When the event is settled, the stake (300) is multiplied by 1/3 (i.e. the number of expected winners (1) divided by the number of actual winners (3)) to calculate the reduced stake (100) and the remainder given to the layer (200). The backer then receives the traded price matched (4.0) multiplied by the reduced stake (4 x 100 = 400). In this example, Client A's net winnings are 100 (400 payout minus the original 300 stake), and Client B's net losses are 100. Alternatively, this can be viewed as the full amount paid to the traded price divided by the number of dead-heaters. In the above example this would be 300 at the traded price of 4.0 (1200) divided by 3; making 400 payout and 100 net winnings.

By way of another example, assume there is an outright winner in a golf tournament but 7 players tie for 2nd place. In the "top 5 finish" market, after settling on the outright winner in the top 5 market there would be 4 other designated winners places available. 'Client A' has backed one of the winners for 300 at the traded price of 4.0 and 'Client B' has taken the other side of this bet. When the event is settled, the stake (300) is multiplied by 4/7 (i.e. the number of expected winners (4) divided by the number of actual winners (7)) to calculate the reduced stake (171.43) and the remainder given to the layer (128.57). The backer then receives the traded price matched (4.0) multiplied by the reduced stake (4 x 171.43 = 685.72). In this example, Client A's net winnings are 385.72 (685.72 payout minus the original 300 stake), and Client B's net losses are 385.72.

In relation to customers whose betting counterparty is Betfair, for the purposes of this section of the Exchange Rules dealing with dead heats, the terms 'Client A', 'Client B' and 'appropriate layers' should, where relevant, be read as 'Betfair'.

  1. Rules for Betfair Starting Price

Betfair's Starting Price ("SP" or "Betfair SP") is available on the Exchange. Exchange SP bets ("SP bets") are therefore a type of Exchange bet. The Betfair SP is calculated by us, by balancing all SP bets and other Exchange bets when the market is suspended at the 'off' of the relevant event. The details of this calculation are provided directly below.

Please note that for all customers an SP bet cannot be cancelled once it has been placed.

A bet at Betfair SP is a fixed odds bet, with the odds on each selection being calculated and bets matched when the event starts. The odds are calculated by matching SP backers and other Exchange backers against SP layers and other Exchange layers. The inclusion of other Exchange bets in the SP reconciliation is necessary to ensure that: SP backers get the benefit of unmatched Exchange offers to lay if those offers could increase the SP; and SP layers get the benefit of unmatched Exchange offers to back if those offers could reduce the SP. Including unmatched other Exchange in the SP reconciliation also ensures that the bets of other Exchange backers and layers, which would otherwise lapse, are matched where possible.

The minimum liability for a bet placed at Betfair SP is 10 EUR for a lay bet and 1 EUR for a back bet (or the currency equivalent in each case).

Example 1: on selection A there is 1,000 EUR of backers' stakes and 6,000 EUR of layers' liabilities at Betfair SP and there are 500 EUR of unmatched other Exchange back bets available to lay at an average of 5.0. If we ignored the Exchange market in this case the SP would be 7.0. However this would leave other Exchange back bets, that could also have been matched at their requested price against SP layers, unmatched. Therefore the Betfair SP will be 5.0 and all SP backers and SP layers will be matched at that price. The 500 EUR of Exchange backers' stakes will also be matched at their requested price of 5.0 against the SP layers.

Example 2: on selection B there are 831 EUR of backers' stakes and 4,428 EUR of layers' liabilities at Betfair SP and the following unmatched other Exchange lay bets, available to back: 20 EUR at 6.8, 31.13 EUR at 6.6 and 100 EUR at 6.4. In this case the Betfair SP will be 6.68. This is calculated by including the 20 EUR available to back at 6.8 and the 31.13 EUR available to back at 6.6 and balancing those amounts against the SP backers' stakes and SP layers' liabilities. The 100 EUR available to back on the Exchange at 6.4 remains unmatched as to include any of this amount would lead to an imbalance between SP backers and SP layers.

For more details on how we undertake the SP reconciliation process, please see the FAQ section of the Betfair SP microsite which is located at the following URL: www.betfair.com/betfairsp 

The SP is calculated to six decimal places for each selection, though it may be displayed in the relevant market view (or in any form/results data provided by us) to two decimal places, rounded up or down as applicable. After reconciliation, the full SP on each selection is available by clicking on the relevant individual runner graph.

If for whatever reason the site is unavailable when an event starts or the SP cannot otherwise be reconciled at the 'off', we will determine the SP using all available information. For the avoidance of doubt this information will not be limited to betting activity on the relevant  market(s). Also in these circumstances, a licensed betting operator within the Betfair group may act as risk counterparty to SP bets if necessary to ensure a fair SP. The Betfair personnel involved in determining the SP in such circumstances will have no undeclared personal or other interest in the SP in question.

If the SP reconciliation process is undertaken prematurely (for example if a horserace is turned In-Play in Error), then we will endeavour to reverse the reconciliation so that the SP is determined when the event actually starts. There may however be circumstances in which this is not possible, in which case the SP will be based on the initial reconciliation.

In cases where an SP reconciliation is reversed: SP bets (including SP limit bets), 'At In-play: Take SP' bets and 'At In-play: Keep' bets will all revert to their status before the reconciliation; and 'At In-play: Cancel' bets will either remain cancelled if not matched as part of the reconciliation process, or if matched as part of the reconciliation process, will revert to their unmatched status before the reconciliation.

If the SP reconciliation process is undertaken later than scheduled (i.e. after the event has started) and we determine that a material event has occurred (this will generally mean that the event is not turned in-play), the SP will be determined based solely on SP bets (and 'At In-play: Take SP' bets which are unmatched when we suspend the relevant market), placed before the 'off'. This means that 'At In-play: Take SP' bets matched after the off, will be made void and not included in the reconciliation process. In addition SP bets placed after the 'off' will be voided. However, if the SP reconciliation process is undertaken later than scheduled but we determines that no material event has occurred, all bets will stand.

If a Betfair SP 'each way' option is offered this will be processed as two separate bets: a win bet at SP and a 'to be placed' bet at SP.

If for any reason unmatched bets are cancelled prior to a market going in-play, then any unmatched bets that have been selected to 'At In-play: Take SP' will be converted to Betfair SP bets. Once those bets are converted, they cannot be cancelled.

Party against whom you are betting for Betfair SP

When you place a bet at SP you are betting against other customers. However during the reconciliation of the Betfair SP, we act as counterparty in order to balance liabilities between Betfair SP bets and other Exchange bets.

Placing a Betfair SP bet

Selecting the 'SP' button in the market view gives customers two different ways to request an SP bet. These are as follows:

The first way to request a bet at SP is by leaving the 'Set SP odds limit' box unticked at the top right of the bet manager. For a back bet you are required to enter the stake you wish to bet on the selection. For a lay bet you are required to enter the liability you are prepared to risk against the selection -- in other words the amount that you are prepared to lose, should the selection win (or be placed as applicable).

The second way to request a bet at SP is to select the 'Set SP odds limit' option. Using this you can request a bet at SP conditional upon minimum SP odds in the case of a back bet, or maximum SP odds in the case of a lay bet. If Betfair's SP is shorter than the minimum price requested by a backer or is longer than the maximum price requested by a layer, then the relevant bet will lapse when the event starts. If Betfair's SP is longer than the minimum price requested by a backer or is shorter than the maximum price requested by a layer, the bet will be matched at the SP. Where an SP is equal to the price limit specified by customers, those bets will be included based on the time they were submitted, on a first come, first served basis as is the existing convention for other Exchange bets. This means that such bets may be unmatched or partially matched.

Please note that if a non-runner cannot be removed by us from the relevant market until after the completion of the event, the application to all bets matched at or before the "off" (including SP bets) of any reduction factor, may mean that the matched price for an SP back bet with an odds limit requested, is adjusted to a price below the lower limit requested. It may also mean that an SP lay bet request with maximum odds requested, may not be matched even though the odds on the selection, after any post-race adjustment for the late non-runner, is below the maximum odds requested.

If an SP bet with an odds limit is requested, the minimum/maximum odds requested can be shortened in the case of a back bet or a lengthened in the case of a lay bet at any time before the event starts. However, as mentioned above, an SP bet request cannot actually be cancelled by a customer once it has been placed. Details of the impact of non-runners on the Betfair SP are provided below.

Exchange bets which are unmatched at the 'off'

A normal Exchange bet is placed by choosing the odds of your selection from the market view (as opposed to clicking on the 'SP' of your selection). When such an Exchange bet is fully or partially unmatched it can be adjusted and cancelled in the normal course. Previously, unmatched bets were automatically cancelled when a market was suspended at the 'off' of the relevant event. You can now choose to either have your unmatched Exchange bet convert to an SP bet when the market suspends at the start of the event, or to have the bet 'persist' when the event goes In-Play (see the 'keep' option below).

In order to convert your unmatched Exchange bet to an SP bet when the market suspends you should select the 'At In-Play: Take SP' option in the bet manager. If there is a non-runner in a win market with a reduction factor of at least 2.5%, or a non-runner in a place market with a reduction factor of at least 4%, it is our policy to cancel unmatched lay bets on all other runners in the market. In the case of any such non-runner, instead of being cancelled a lay bet for which the 'At In-Play: Take SP' option has been selected, will automatically convert to an SP bet. After this conversion the bet cannot be cancelled. Otherwise, unlike an SP bet, you can choose to cancel an Exchange bet once it has been placed, even if you have chosen for the bet to persist or to convert to an SP bet at the start of the event.

If you choose to convert an unmatched Exchange lay bet to an SP bet, the liability of your Exchange lay bet will be converted into a liability for the SP bet. Your liability for that SP bet will never be more than the liability for the Exchange bet you had specified. However, the amount you can win on the SP lay bet may differ from the amount you would have won had the Exchange bet been matched, depending on the final SP.

Adjustments to SP bets for non-runners

For SP back bets, we will at no point amend either the stake or the odds requested by a customer, despite any non-runners or withdrawals. However customers who have selected the SP limit option can reduce the minimum SP odds they are prepared to accept on a selection.

If you place a Betfair Starting Price (BSP) bet and we are unable to remove a non-runner until after the race has completed, the BSP Price that is calculated at the race start may change after the non-runner has been removed. The Reduction Factor of the non-runner will be applied to the original BSP odds generated, which will return a revised price for your bet.

For SP lay bets on win markets, we will reduce a customer's liability based on the reduction factor(s) of any non-runner(s) and the reduction factor of the runner on which the customer's bet has been placed. This is to ensure that the balance between the backers' stakes and the layers' liability reflects the revised market after the runner has been removed. For example if a horse with a 50% reduction factor becomes a non-runner, then another horse in the same market priced at about 5 (i.e. a reduction factor of 20%) will change to a price of about 2.5. Therefore the liability on a £200 lay bet on that runner will need to change to a liability of about £75 to ensure that a balancing back bet will have the same £50 stake. This is done by multiplying the liability by 37.5% (i.e. 100%-(50%/(100%-20%))).

Where an SP lay bet in a win market has a maximum odds limit specified, this limit will be reduced by the reduction factor of any non-runner, if the non-runner has a reduction factor of at least 2.5%.

For SP lay bets on place markets, we will still reduce a customer's liability based on the reduction factor(s) of any non-runner(s) but the calculation will be slightly different, in line with the application of place market reduction factors. The liability will be reduced by the reduction factor of the removed runner. Where the lay bet on a place market has a maximum odds limit specified, the potential winnings on the bet (i.e. the odds -- 1) will be reduced by the reduction factor of the removed runner.

Where an SP lay bet in a place market has a maximum odds limit specified, this limit will be reduced by the reduction factor of any non-runner.

SP lay bets will not be cancelled when there is a non-runner.

Specific conditions for SP bets for non-runners in greyhound racing markets

ALL SP bets will stand so long as your trap selection is not vacant or after your bet placement a reserve runner is not subsequently entered to run from your trap selection.

ALL unmatched 'Convert to SP' bets will be cancelled when a reserve is added or a vacant trap removed.

  1. 'Keep' bets option

For markets that are scheduled to be turned In-Play at the 'off', a customer can request that an unmatched Exchange bet should not be cancelled when the market is turned in-play. This is done by selecting the 'At In-Play: Keep' option in the bet manager (and confirming that request) and means that the unmatched bet persists when other unmatched bets are cancelled at the start of the event.

As described above, when a non-runner is removed from a horseracing market (apart for late withdrawals as described in the next bullet point below), it is our policy to cancel unmatched offers to lay all other horses in the market if the non-runner has a reduction factor of 2.5% or greater for win markets, or 4.0% or greater for place markets. In these circumstances offers to lay a horse with the 'At In-Play: Keep' option selected will not be cancelled. Instead the lay odds offered in place markets will be reduced in proportion with the reduction factors of any non-runner(s) and the same will apply in win markets providing the relevant non-runner has a reduction factor of at least 2.5%.

When there is a late withdrawal, we may not have time to remove the non-runner from the market before turning it in-play. In such cases if we are able to determine that the late withdrawal is a material runner (i.e. a selection with a reduction factor of approx 20% or greater in the win market), it reserves the right to cancel ALL lay 'keep' bets (in both the win and 'to be placed' markets) before turning the market in-play. If we do not cancel lay 'keep' bets in the case of a late withdrawal (for example, it may not be possible to know which horse is withdrawn, at the time of the off), any such bets placed before the off and matched In-Play will remain at the original selected price. This means that those lay 'keep' bets will not be subject to any reduction factor which as a result of the late withdrawal, will be applied after the completion of the race to bets matched at or before the 'off'.

Otherwise, in exceptional cases we reserve the right to cancel 'keep' bets to protect customers but, unless stipulated in the market rules or the market information, the general principle is that at no point will a 'keep' bet be cancelled by us unless it remains unmatched when the market is closed (for the final time) at the end of the event.

For the avoidance of doubt this means that (for example) when a Material Event occurs in a soccer match and other unmatched bets are cancelled before the market is reopened, a keep bet will not be cancelled.

  1. Rules for Tote betting

When you place a Tote bet on the Betfair platform (for example a UK or South African Tote bet), you are betting against Betfair as counterparty to your bet. Betfair will then strike a corresponding bet into the relevant Tote pool as applicable.

A link to the rules which apply to Tote bets struck with Betfair as counterparty is provided within each of the relevant Tote betting pages on the Website. If there is any conflict between those rules and either: the equivalent rules available on the relevant Tote website (for example on the UK Tote website in the case of UK Tote bets); or the equivalent rules applied by the relevant host racetrack, the rules on the relevant Tote website or applied by the relevant host racetrack, will prevail.

  1. Rules for Cash Out and Auto Cash Out

Cash Out

"Cash Out" is a feature which is offered on various betting markets on the Betfair Exchange.

Cash Out is an easy way to lock in a profit, or cut your losses, without having to wait for the event to finish. If you decide to Cash Out, we will automatically place further bets on the market to lock in your position. Customers should be aware that, if a selection is removed from a market, this may impact Cash Outs that were implemented prior to the removal of the selection and customers may receive a lesser amount than was displayed on the Cash Out button.

If you make a Cash Out request, you will be notified whether or not your request has been successful. Your request to Cash Out is not guaranteed to be accepted and may be unsuccessful if, for example, the market suspends or the odds move before your request has been processed.

If your Cash Out request is successful, a 'success' message will be shown and your bet(s) (or the relevant portion of your bet(s)) will be settled at the time on which all other bets on the same market are settled (at which time any winnings will be returned to your account).

Any attempted cash out will be reversed (and your stake returned to you) where: (i) you cash out of a bet in respect of which the market is later voided (e.g. due to abandonment of the applicable event) or (ii) you cash out of a bet which was placed on a "draw no bet" (or similar) basis and the relevant event subsequently event ends in a draw.

If your Cash Out request is unsuccessful, a message will be shown which gives the reason why and a new Cash Out offer may be offered to you.

Cash Out requests made In-Play may take longer to process because of the In-Play bet delay.

Cash Out may not be available at times where there is low liquidity in a market.

Cash Out is not currently available on all Exchange markets - a Cash Out icon will be displayed for the markets that support Cash Out. See the Help page for more details on when Cash Out may not be available.

Cash Out on the Exchange applies on a "per-market" rather than a "per-bet" basis. Accordingly, if you have placed two separate bets on the same outcome, you may cash out of both bets or neither bet (i.e. you will not be able to cash out of one of the bets only).

Using Cash Out may mean you will opt out of and no longer be eligible for a particular promotion. See the terms and conditions of the promotion for further details.

We may reverse the settlement of a Cash Out if the bet or a market is settled in Error (for example, due to a human or technical Error) or if the bet or a market is subsequently declared void. If we resettle a bet, this may lead to amendments being made to a customer's balance to reflect changes in bet settlement.

We may suspend or disable the Cash Out feature at any time.

Please be aware that if you place a bet with the intention of subsequently using the Cash Out function, there can never be a guarantee that Cash Out will be available at the point you wish to place the subsequent bet (this is the case regardless of whether or not the unavailability of the Cash Out service is due to a matter beyond our reasonable control).

  1. Auto Cash Out

"Auto Cash Out" is a product which is offered on a range of markets for which Cash Out is available on the Exchange.

Auto Cash Out allows you to set the profit level at which you would like to be automatically cashed out of your bets on a given market (for further details of the standard Cash Out product which is offered on the Exchange, see the sub-section above).

Simply set your auto cash out level and, should the winnings which you would achieve by cashing out reach that level at any time, we will attempt to automatically cash out the bets which you have placed on the relevant market. This means that, if your Auto Cash Out is successful, you will receive the amount at which you pre-set your Auto Cash Out (i.e. your original stake and the specified profit). However, as with our standard Cash Out product, you will not be able to win the same amount as if your bet had been settled successfully.

Should your Auto Cash Out be successful, a message will appear on your screen to confirm this.

You will not be able to see when the Auto Cash Out service is attempting to cash you out.

Please note that Auto Cash Out is not guaranteed. In some circumstances, we may be unable to automatically cash out your bet(s) despite this appearing to be possible on the relevant sections of the Website or app.

Once an Auto Cash Out has successfully occurred, your My Bets page will list the betting transactions which occurred in order to effect the Auto Cash Out.

Where you have selected Auto Cash Out for a given market and that Cash Out has successfully occurred, any and all unmatched bets that you have placed on the same market will be automatically cancelled.

Where you have placed bets on a number of selections in the same market and one or more of those selections is settled as a losing bet before the market is fully settled (e.g. because it is no longer possible for the selection(s) in question to be successful), any auto cash out rule which you have applied to your other selections on that market will automatically be cancelled.

We reserve the right to suspend or disable the Auto Cash Out feature at any time.

  1. Miscellaneous

All references to time periods in the Exchange Rules relate to the time zone in which the event takes place. For example, a reference to the start time of a football match, relates to the local kick-off time.

As set out in Part A Section 23.1 of the General Terms  and Part A Section 23.2 of the General Terms , we do not guarantee which Games or other Services will be available via the Website at any time, or that the Services or Software will be free from Errors, Malfunctions or Interruptions. If we identify that If an incorrect team or competitor name is displayed (excluding minor spelling mistakes) or the incorrect number of teams, competitors or outcomes is displayed in any complete market or a market is otherwise loaded using incorrect information (for example the application of an incorrect exposure algorithm or a cross matching tool utilising an incorrect algorithm) or includes any obvious Error such as the incorrect deployment of the cross matching tool, then we will if appropriate suspend the market and void all bets matched on the market.

Customers are responsible for ensuring that they satisfy themselves that the selection on which they place a bet is their intended selection. For example, in the case of a competitor bearing the same name as another individual not competing in the relevant event, the onus is on the customer to ensure that they know which competitor we have loaded into the relevant market and to ensure that they are placing their bet on their chosen competitor.

We reserve the right at any time in its sole and absolute discretion to suspend an Exchange market without suspending any corresponding or related Sportsbook or Fixed Odds market, or to suspend or stop offering a Sportsbook or Fixed Odds market without suspending any corresponding or related Exchange market.

We may, in its sole and absolute discretion, decide to suspend betting on a market at any time (even if such suspension is earlier than anticipated by the Exchange Rules). In the interests of maintaining integrity and fairness in the markets, we may also void certain bets in a market or void a whole market in its entirety.

Please be aware that if you place related or corresponding bets on a combination of the  Exchange and Sportsbook, (and/ or the betting products of other third parties), it is possible for bets on one product to be voided in accordance with the General Terms, while bets on another product may stand. You should note that we will have no liability to you in the event that one or more of your bets on are amended or voided in accordance with the General Terms, even if your other related bets stand (and even if you have specifically relied on bets you have placed on one product in order to place related bets on another product).

We reserve the right to amend the Exchange Rules at any time. Any such revision will be binding and effective immediately on the posting of such rule changes on betfair.com and any markets loaded after the new Exchange Rules have been posted shall be governed by the new Exchange Rules.

We reserve the right to cancel unmatched bets to protect customers at any time.

On the settlement of any market, amounts relating to

winnings/losses on bets; and

commission charges

will be rounded up or down to the nearest two decimal places (with the exception that rounding will always be down (and never up) in respect of amounts relating to winnings/losses in respect of BSP bets). By way of example, 3.333 EUR, will be settled as 3.33 EUR, whereas 3.335 EUR, will be settled as 3.34 EUR (except that it will be settled as 3.33 EUR in respect of an amount relating to winnings/losses in respect of BSP bets).

The Exchange Rules have been prepared in various languages other than Romanian for translation purposes. In the event of any differences between the Romanian version and a translated version in any other language, the version most beneficial to the customer will prevail.

PART C - SPECIFIC SPORTS RULES

1. American Football

All markets will be settled on the result including overtime unless stated otherwise in these American Football Rules or in the Market Information (e.g. the half time/full time market) or where the market has been unconditionally determined. If the game results in a tie after overtime all bets on the outright match winner market will be void.

If a match does not start on the scheduled starting date and is not completed within three days of the scheduled completion date, all bets will be void except for those on markets which have been unconditionally determined.

If a match starts but is later abandoned or postponed, then within three days of the scheduled start date:(a) at least 55 minutes of play must have elapsed; or (b) an official result must be 'called' by the relevant governing body; otherwise all bets will be void, except for those on markets which have been unconditionally determined. In those instances, if the scores are tied then all bets on the outright match winner market will be void.

For 'Individual player' markets, bets shall be void on any player who does not start in any down during the match.

2. Athletics

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

Unless stated otherwise in the Market Information, if a track or field event is abandoned, cancelled or postponed and not completed within 7 days of the scheduled completion date, all bets will be void except for those on markets which have been unconditionally determined.

3. Australian Rules Football

Bets apply to regular time excluding overtime. However bets on "Finals" matches apply to regular time including overtime except for those on markets which have been unconditionally determined or as stated otherwise in the Market Information (e.g. half-time/full-time markets). If the game results in a tie, Dead Heat Rules apply to bets on the match odds market.

If a match does not start on the scheduled starting date and is not completed within three days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined.

If a match starts but is abandoned or postponed before half-time and not completed within three days of the scheduled start date then the match shall be deemed to be a tie and settled on Dead Heat rules. If a match starts but is abandoned or postponed in the second half and not completed within three days of the scheduled start date then the match shall be settled on the official result of the relevant governing body. In both instances, bets on the match odds market will be settled as set out above and all other bets will be void except for those on markets which have been unconditionally determined.

All bets relating to any individual player will stand if they are listed in any 22 player squad on the match day, irrespective of whether they take any part in the match or not.

4. Baseball

These Baseball Rules apply to Major League Baseball (MLB), World Baseball Classic and Japanese Baseball only. All other baseball, including Finnish Baseball for example, will be governed by the rules set out in the Exchange General Rules and the Market Information.

If a match does not start on the scheduled starting date, all bets will be void.

If an MLB match starts but is later abandoned or postponed and an official result is not declared within three days of the scheduled start date, all bets will be void, except for those on markets which have been unconditionally determined.

If a Japanese Baseball match starts but is later abandoned or postponed and the match is not completed within three days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined.

All bets will include extra innings, unless otherwise stated in the Market Information.

All bets on 'Total runs' or 'Run line' markets will be void unless there has been at least 9 innings completed (8 1/2 if the home team is ahead), or if the official length of the match is 7 innings, then all bets will be void unless there has been 7 innings (6 ½ if the home team is ahead), except (in both circumstances) those bets on markets which have been unconditionally determined.

In "Listed" markets, bets will be void unless both named pitchers listed in the market start as pitchers in the first fielding innings for their respective teams.

5. Basketball

Bets will be settled on the result including overtime unless stated otherwise in the Market Information or where the market has been unconditionally determined or as set out in these Basketball rules.

If a match does not start on the scheduled start date then all bets will be void.

If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, (a) at least 43 minutes of play must have elapsed in any NBA match or 35 minutes of play must have elapsed in any other match; or (b) an official result must be 'called' by the relevant governing body; otherwise all bets will be void, except for those on markets which have been unconditionally determined. In these instances, if the scores are tied then Dead Heat Rules will apply to bets on the outright match winner market.

6. Boxing and Mixed Martial Arts

All individual bout markets will be settled according to the official result of the relevant governing body immediately after the end of the fight, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in tallying the points or in order to correct an Error in reporting the result).

If a fight is abandoned, cancelled or postponed and not completed within three days of the scheduled start date, or a boxer is withdrawn or substituted before the first round bell, all bets will be void.

If a boxer retires before the start of a round, fails to answer the bell, or is disqualified for any reason between rounds, the fight will be deemed to have finished at the end of the previous round.

If one of the boxers is disqualified they will be deemed a loser.

If the scheduled duration (e.g. number of rounds) of a fight changes after we have started to offer bets on it, all bets on that fight will stand except for bets involving an event to occur before, during or after specified rounds or round groupings (which will be voided). For example, in such circumstances, bets on Boxer A to win in round 5 (or Boxer A to win during rounds 4 to 6) would be voided.

If the scheduled venue is changed after the market has been loaded byso that the new venue is changed to a venue in a different country then all bets will be void. For all other changes to the scheduled venue bets will stand.

In boxing or mixed martial arts, if fight is declared a 'no contest' or 'no decision' then all bets will be void.

In mixed martial arts, if a fight is declared a draw or a technical draw then all bets will be void.

7. Cricket

7.1 General

If a ball is not bowled during a competition, series or match then all bets will be void except for those on any market that has been unconditionally determined (e.g. in the 'Completed Match' market).

If a match is shortened by weather, all bets will be settled according to the official result (including for limited overs matches, the result determined by the Duckworth Lewis method).

In the event of a match being decided by a bowl-off or toss of the coin, all bets will be void except for those on markets that have been unconditionally determined.

7.2 Test matches

If a match starts but is later abandoned for any reason other than weather (which may include but is not limited to: dangerous or unplayable wicket or outfield; pitch vandalism; strike or boycott; crowd protests/violence; stadium damage; acts of terrorism; and acts of God), we reserve the right to void all bets, except for those on markets that have been unconditionally determined.

If the match is not scheduled to be completed within five days after the original scheduled completion date, then all bets on markets for this event will be void, except for bets on any markets that have been unconditionally determined.

7.3 Limited Over matches

If a match is declared "No Result'', bets will be void on all markets for the event except for those markets which have been unconditionally determined or where the minimum number of overs have been bowled as laid out in the market specific information.

In the event of a new toss taking place on a scheduled reserve day for a limited overs match all bets that were placed after 30 minutes before the original scheduled start of play on the first day will be made void. This rule relates to all markets except those that have been unconditionally determined (e.g. in the win the toss and toss combination markets).

8. Cycling

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

9. Darts

If a match is not completed for any reason then bets on the match odds market will be void.

If a match is not completed for any reason then bets on 'any correct score' or 'next leg/game/set' market will be void unless the market has been unconditionally determined.

If a match is not completed for any reason then bets on any handicap market will be void unless the market has been unconditionally determined.

10. Esports

All markets are settled on the basis of the official result of the relevant league / tournament organizer.

If a series format is changed before the applicable series starts then all markets which were in place in respect of that series, prior to the time at which the format changed, will be void.

If a series format is changed after that series is turned In-Play then all markets in respect of the series will be void (except for markets in respect of which the outcome had already been unequivocally determined at the point at which the series format was changed).

In a series where one of the teams is awarded one or more map's advantage for any reason (for example, where such team has been awarded a map's advantage due to strong performance earlier in the series), for all map markets, the map(s) which has/have been awarded will be disregarded for betting purposes. In such circumstances, the first map actually played will, for the purposes of map markets, be considered to be the first map of the series.

If a team is awarded a walkover in respect of at least one map by the league/tournament organizer for any other reason than strong performance earlier in the series/tournament then all markets in respect of the relevant map, or the series in which the map takes place, will be void.

If a map starts but finishes prematurely: (i) map winner markets will be settled based on the official result, (ii) all other markets in respect of which the outcome has been unequivocally determined (at the time at which the map prematurely finishes) will be settled and (iii) any other markets will be void.

If a map is remade (i.e. restarted) after being partially played, map markets which have been unequivocally determined at the point at which the map is remade will be settled based on the official result of the relevant league / tournament organizer. All other map markets will be settled on the basis of the newly remade map.

If a series does not start within 48 hours of the official scheduled start date & time, then all bets on markets in respect of the applicable series will be void.

If one or more players are determined to have been cheating during a series by the relevant league or tournament organizer, all unsettled series and map markets which involved that player or, that player's team, will be void.

We reserve the right to suspend any market at any time at its sole discretion (including in order to carry out necessary administration and/or to take any necessary action to protect customers).

If a series is started and later suspended or postponed, and not resumed within 6 hours from the actual scheduled start time, then bets on all markets in respect of that series will be void (except for bets on any markets which have been unequivically determined prior to the point in time at which the market is suspended or postponed).

If a team is renamed or rebranded, all bets on that team will stand. However, we reserve the right to void any bets which have been placed in relation to a team if there is material uncertainty as to the identity of that team.

11. Financial Markets

11.1 Indices

Intraday, Midday and PM markets will be settled on the first Bloomberg price stamp past the market closure time regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

All Daily markets, weekly markets and end of day Intraday markets will be settled on the official close price following any relevant auction period regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

11.2 Equities

All equity markets will be settled on the official close price given by Bloomberg regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

Should a share split be announced, the market will be determined by the net change in value of the new share price at the close of the days trading.

11.3 Interest Rates

Interest rate markets will be settled once the result is known to us regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

11.4 House Prices

For settlement purposes the Standardised Average Price (seasonally adjusted) provided by HBOS will be used and markets will be settled once the result is known to us regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

We will only use prices provided by HBOS. If the HBOS figures are discontinued or not available for any relevant period then all bets will be void unless stated otherwise in the Market Information.

All Quarterly markets may be incomplete markets and therefore additional "runners" may be added at any time to reflect the movements in house prices.

11.5 Currency markets

All Currency markets will be settled using the first Spot price given by Bloomberg past the market closure time regardless of any subsequent amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

12. Golf

12.1 General

Tournament bets will only be settled if the minimum number of holes stipulated in the Market Information has been completed.

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

If a player does not start a tournament then all bets on that player will be void.

Any player starting a tournament but withdrawing or being disqualified before the end of the tournament will be settled as a loser.

If a tournament is shortened and we settle the tournament markets then all bets matched after the last completed round will be void.

In any 'to qualify' market for any tournament the winners are the number of golfers that qualify for the tournament under the terms set out in the Market Information, whether they compete in the tournament or not. Markets will be settled after the qualifying stage and any subsequent disqualification or amendment to results will not count.

If a Tournament/Round is restarted from the beginning, all bets placed after the official off time will be void, except on markets which have been unconditionally determined, which will stand. Bets on 2 or 3 balls will only be void if matched after the tee time of the relevant 2 or 3 ball.

If we do not suspend a tournament market and cancel unmatched bets at the time stated in the market rules but the market is turned In-Play at a later time, all bets matched between the start of a day's play and the time the market is turned In-Play will be void.

12.2 Tournament match betting (i.e. 72 hole match bets)

If a player withdraws without playing a stroke all bets on the relevant market will be void.

If all players fail to complete a particular round for any reason the winner is the player with the lowest total score after the previous round.

If a player is disqualified or withdraws during any round they will be settled as a loser providing at least one other player completes that round.

Should all players fail to complete the first round then all bets will be void.

12.3 Round betting markets (e.g. 2 balls, 3 balls etc)

If a player withdraws without playing a stroke in that round all bets on the relevant market will be void.

If one player fails to complete a round for any reason other than a withdrawal or disqualification then all bets will be void except for those on markets which have been unconditionally determined.

Any player withdrawing or being disqualified having played a stroke in that round will be settled as a loser providing at least one other player completes that round.

Should all players fail to complete the round then all bets will be void.

12.4 Strokeplay hole-by-hole markets (i.e. performance of a named player on a given hole)

Should a hole not be completed for any reason all bets on that hole will be void unless the market has been unconditionally determined.

Markets are settled on completion of the hole and any subsequent penalties or disqualification will not be taken into account.

12.5 Matchplay hole-by-hole markets (i.e. performance of players against each other on a given hole)

With the exception of a player or team conceding a hole (where they are deemed a loser), if a hole is not completed by any player or team (other than for withdrawal or disqualification) all bets on that hole will be void unless the market has been unconditionally determined.

Any player or team withdrawing or being disqualified having played a stroke on that hole will be settled as a loser providing at least one other player completes that hole.

If any player or team does not play a stroke on a hole all bets will be void.

Markets are settled on completion of the hole and any subsequent penalties or disqualification will not be taken into account.

13. Greyhound Racing

13.1 General

All bets (excluding those struck on ante-post and Australian licensed markets) are placed on trap numbers. Greyhound names are displayed for information purposes only.

Markets will be determined according to the official result at the time the track gives the result green light status, either in the form of an announcement or by display. Subsequent disqualifications, appeals or amendments to the result will be disregarded.

If a non-runner or reserve runner is declared, then all bets prior to the update of the market will be void and all unmatched bets including 'Take SP' and 'keep' bets will be cancelled (except for certain SP bets as set out in Paragraph 10.5 of Part B above).

If there are no finishers in any race or any race is declared void before the official result is declared then all bets will be void.

If the scheduled venue is changed after the market has been loaded , all bets will be void.

In ante-post markets, all bets on individual greyhounds stand whether the greyhound runs or not. All ante-post bets will be void if the competition is abandoned or the venue is changed.

13.2 Trap Challenge

Bets on 'Trap challenge' markets are based on which trap results in the most winners during a race meeting, unless stated otherwise in the Market Information.

These markets are unaffected by any changes due to non-runners or reserve runners.

If a race results in a dead heat each trap will receive a half-win, with a 3-way dead heat giving a one third-win, and so on.

Standard Dead Heat Rules apply if two or more traps have an equal number of winners at the end of both meetings.

If a whole meeting is abandoned all bets are void. However if at least one race has been completed then bets on these markets will stand.

13.3 Multi-trap or Multiplied Trap Numbers

'Multi-trap' or 'multiplied trap numbers' bets are on the cumulative sum of the winning trap multiplied by the second trap for each race during a race meeting, unless stated otherwise in the Market Information. If the cumulative sum is not a round number then that sum shall be rounded up to give the applicable cumulative sum.

These markets are unaffected by any changes due to non-runners or reserve runners.

If a race is cancelled, void or abandoned or if there is only one finisher in a race, an eight runner-greyhound races will be allocated 20 points and all other races will be allocated 12 points.

If a whole meeting is abandoned all bets are void however if at least one race has been completed then bets on these markets will stand with the remaining races allocated 20 points for eight runner greyhound races and 12 points for all other races.

Re-run races will be treated as cancelled races.

If there is a dead heat for the winner between two greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be multiplied by each other to give the applicable multi-trap number.

If there is a dead heat for the winner between three or more greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by itself to give the applicable multi-trap number (even if not a round number). By way of example: traps 1, 3 and 6 dead heat for first. Add these numbers up gives 10; divide this number by the number of greyhounds in the dead heat (3) which gives a resulting number of 3.33; multiply 3.33 by itself to give 11.11.

If there is a dead heat for the runner up between two or more greyhounds then to calculate the applicable multi-trap number for that race the trap numbers for the greyhounds involved in the dead heat will be added up and divided by the number of greyhounds involved in the dead heat and the resulting number will be multiplied by the number of the winner to give the applicable multi-trap number (even if not a round number). By way of example: trap 1 wins and traps 3 and 6 dead heat for second. Adding the numbers of the dead heating runners up gives 9; divide this number by the number of greyhounds in the dead heat (2) which gives a resulting number of 4.5; multiple 4.5 by the winning number (1) to give 4.5.

13.4 Winning Distances

'Winning distances' bets are on the sum of the winning distances for all races during a race meeting, unless otherwise stated in the Market Information.

The maximum winning distance in any race is 10 lengths.

If there is only one finisher in any race the winning distance will be deemed to be 10 lengths.

If a race is cancelled, void or abandoned the winning distance will be deemed to be 2 lengths.

Re-run races will be treated as cancelled races.

For distances below half a length, the following scale will be applied: Short-head 0.1; Head 0.2; Neck 0.3.

The sum of all the winning distances will be rounded to the nearest whole number at the end of the meeting (rounded up, if half) and bets will be settled on this result.

If a whole meeting is abandoned all bets are void. However if at least one race has been completed then the remaining races are allocated 2 lengths each and bets will stand.

13.5 Match Bets

'Match Bets' for a race are determined by the greyhound with the highest finishing position in that race. If neither greyhound finishes the race bets are void. If only one of the greyhounds finishes the race, that greyhound will be deemed the winner. If a non-runner or reserve runner is declared then all bets will be void.

'Match Bets' for progress in a competition are determined by the greyhound which qualifies to the furthest round (whether it runs in the further round or not). If the greyhounds concerned fail to qualify in the same round of the competition then the market will be settled according to the Dead Heat Rules, irrespective of their finishing positions in their individual heats.

13.6 Reverse Forecasts

'Reverse Forecast' markets are determined by those greyhounds placed first and second in a race.

If a dead heat affects the reverse forecast then Dead Heat Rules apply.

13.7 Place markets

The number of winners in 'to be placed' markets is as set out in the Market Information and is determined with reference to the number of runners known to us when the market is loaded.

Once opened, the number of winners in 'to be placed' markets (as set out in the Market Information) will not be affected by further non-runners. If the number of potential winners is equal to or is greater than the number of runners, all bets in this market will be void.

13.8 To Reach the Final and To Qualify markets

'Reach the Final' markets shall be determined by the first six greyhounds who qualify from the Semi Finals of the competition and be settled as such regardless of whether they go on to run in the final or not.

'To qualify' markets shall be determined by the greyhounds that qualify in the relevant heats irrespective of whether they run in the next round or not.

The 'reach the final' or 'to qualify' markets will be settled after the qualifying stages and any subsequent disqualification or amendment to results will not count.

13.9 Ante-post

If a greyhound listed in an ante-post market dies, we will use the available information to determine the time of the greyhound's death. We will then, acting reasonably, determine whether the greyhound was a 'material runner' in the market. In determining whether a greyhound is a material runner, We will look at the general price of the greyhound immediately before the greyhound's death, in the market and in the wider betting market. Broadly, we will consider a greyhound to be a material runner if it is deemed to have an approximate chance of winning of 8-10 per cent or better.

If we determine that the greyhound was a 'material runner', then all bets struck in the market (on all selections) between the time of death and the suspension of the market will be void and all unmatched bets will be cancelled before the market is reopened.

If we determine that the greyhound was not a 'material runner', then just bets struck on the greyhound in question between the time of death and the suspension of the market will be void and unmatched bets will not be cancelled before the market is reopened.

Bets matched on greyhounds after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.

Where an event is postponed or rescheduled to another day at the same venue then ante-post bets will stand unless entries are reopened in which case all bets will be void.

13.10 Australian Specific Non-Runner Rules

Notwithstanding any of the above, the following rules apply to declared non-runners in Australian greyhound markets.

If a greyhound becomes a notified non runner after the market is loaded but prior to the commencement of the race it will be removed and all bets on the market, matched prior to the update of the market, will be voided.

If, following the completion of a race, the stewards declare a greyhound a non-runner, We will resettle the market and will void all bets that were placed on that runner only. We will then apply a reduction factor to all bets placed on the winner (or placegetters in the case of place markets) based on that runner's weighted average price.

14. Horseracing

14.1 General

All individual race markets will be determined according to the official result at the time of the 'weigh-in' announcement (or equivalent). Subsequent disqualifications, appeals or amendments to the result will be disregarded.

If a race is abandoned or otherwise declared void, or in the event of a walkover, all bets on that race will be void.

If the scheduled venue is changed after the market has been loaded by us, all bets will be void.

Where a race does not take part on its scheduled day, all bets will be void.

If a scheduled surface type is changed (e.g. turf to dirt) all bets will stand.

14.2 Ante-post

Subject to the points below, in ante-post markets, all bets on an individual horse stand whether the horse runs or not.

For GB and Irish racing: if a horse is balloted out, all bets on that horse will be void.

If a horse listed in an ante-post market dies, we will use the available information to determine the time of the horse's death. Betfair will then, acting reasonably, determine whether the horse was a 'material runner' in the market. we will undertake a similar determination in cases where it is advised through official channels that a runner has been formally scratched from an ante-post race. In determining whether a horse is a material runner, we will consider the general price of the horse immediately before the horse's death (or immediately before being advised it has been scratched), in the market and in the wider betting market. Broadly, we will consider a horse to be a material runner if it is deemed to have an approximate chance of winning of 8-10 per cent or better.

If we determine that the horse was a 'material runner', then all bets struck in the market (on all selections) between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void and all unmatched bets will be cancelled before the market is reopened.

If we determine that the horse was not a 'material runner', then just bets struck on the horse in question between the time of death (or the time that the formal scratching notification was created) and the suspension of the market will be void and unmatched bets will not be cancelled before the market is reopened.

Bets matched on horses after they have forfeited their entry at a particular entry stage or where they have not qualified by the applicable qualifying date will be voided unless the race in question has a subsequent supplementary entry stage.

Please be aware that runners who have not been entered at the various entry stages may be removed from relevant race markets and all matched customer bet prices set to 1.0 even if there are later supplementary stages. Should it appear likely that a specific runner may actually be supplemented into the race this runner will be reinstated with all matched customer bets set back to the original prices.

No 'Betfair Non-Runner Rule' reductions are made to ante-post bets.

All relevant bets will be void where an event is: abandoned and not rescheduled; or postponed and rescheduled to another venue; or postponed and rescheduled to another day at the same venue with entries for the race being reopened or reverting back to a previous entry or declaration stage provided any additional horses are entered or re-entered and such entries or declarations are considered, in our absolute discretion, material to the betting on the race. For the avoidance of doubt, where a race is postponed and rescheduled to another day at the same venue, relevant bets will stand where entries/declarations at the time of postponement remain unaltered or include any non-material addition(s) prior to the rescheduled race.

14.3 Place Terms for Exchange markets

The number of winners in 'to be placed' markets is as set out in the Market Information and is determined with reference to the number of runners known to us when the market is loaded.

Once opened, the number of winners in 'to be placed' markets will not be affected by further non-runners.

If the number of winners stated in the Market Information is equal to or is greater than the number of runners, all bets in this market will be void.

If the number of placed horses is less than the number of potential winners listed in the Market Information, the winners will only be the placed horse or horses.

14.4 EW markets

The place portion of any "Each Way" bet will be settled according to the number of 'places' and at the fraction of the win portion profit stated in the market information.

For example: "EW Terms: 1/5th odds, 3 places". That "1/5th" is applied to the traditional or fractional odds, which are 1 less than decimal odds, so the calculation of the Place odds corresponding to Win odds of 8.0 in this market is ((8.0 -- 1) / 5) + 1 = 2.4.

Once opened, the number of places in 'EW" markets will not be affected by further non-runners unless the number of 'places' which are offered on the 'Each Way' market is equal to or exceeds the number of runners in which case, the place portion of any EW bet will be voided at settlement.

14.5 Winning Distance Bets

Unless stated otherwise in the Market Information, winning distances' bets are on the sum of the winning distances from each race on one particular day at a race meeting.

The winning distance in a race will be the officially declared distance between the first two horses past the post. However if either the first or second horse past the post is disqualified because: (i) of an incorrect weight carried; (ii) they have taken the wrong course; (iii) the jockey of either horse fails to weigh in, or weighs in light after the race; then in each case the winning distance shall be that between the first and second horse under the official result.

For the purpose of this bet, the maximum distance on any individual race will be 12 lengths for Flat races and 30 lengths for National Hunt races (which includes National Hunt Flat Races) and these distances will be applied where only one horse finishes a race. For distances below half a length, the following scale will be applied:

Nose: 0.05 length

Short-head: 0.1

Head: 0.2

Short-neck: 0.25

Neck: 0.3

If a meeting has three or more races abandoned or declared void, then all 'winning distance' bets will be void, unless the entire market has been unconditionally determined.

When only one or two races are abandoned or declared void, then 'winning distance' bets will be settled with a default distance used for each abandoned or void race. The default distances are 2 lengths for Flat races and 10 lengths for National Hunt races.

Where a walkover is announced after a particular "Winning Distance" market is first offered on the Exchange, the following winning distances will be deemed to have applied to the race which is the subject of the walkover:

Flat: 5 lengths

National Hunt: 12 lengths

Where a walkover is announced prior to a particular "Winning Distance" market being offered on the Exchange, for the purposes of such market (once offered), the race which is the subject of the walkover will be disregarded and the "Winning Distance" total will be determined according to the remaining races (i.e. all races excluding the race which is the subject of the walkover).

14.6 Betfair Non-Runner Rule

Betfair's non-runner rule relates to the adjustment of odds on bets already matched when a horse in a race is declared a non-runner. In order to make the adjustment we apply a reduction factor to the remaining runners. The reduction factor allocated to a non-runner is a calculation (the details of which are described below) of that horse's chances of winning (or being placed, etc as appropriate) and is applied to bets already matched on the other runners in the relevant market or markets.

Any horse listed when the relevant market is loaded which does not subsequently come under starter's orders is deemed to be a non-runner.

When the market is loaded each horse is given a 'reduction factor', based on a forecast price, which is expressed as a percentage. These reduction factors may be updated periodically at our discretion based on trading in the market, but after approximately 15 minutes (approximately 5 minutes for Australian and US markets) from the scheduled 'off' time of a given race, they will be updated only in exceptional circumstances. The current reduction factor percentage for each horse can be viewed on the 'info' page on the Website or by asking the Helpdesk.

Accurate reduction factors will only be applied to selections in the event of a non-runner. Once a non-runner is declared each selection in the market will be given an appropriate reduction factor. Reduction factors can be amended at our discretion at any time throughout the market life cycle (including post-race).

For Australian racing, reduction factors may be updated periodically at our discretion  based on trading in the market, but after approximately five minutes from the scheduled off time of a given race they will be updated only in exceptional circumstances.

Reductions will be made to both win and place markets but applied differently (as described below), and horses will have a different reduction factor for each market.

As soon as we become aware that a horse is an official non-runner or a highly likely non-runner, following a statement to the press from connections, the following will happen:

All matched bets on that horse will be void and the horse will be removed from the market.

In the win market: if the reduction factor of the non-runner is 2.5% or greater, the traded price of all the matched bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor and all the unmatched offers to lay will be cancelled. If the non-runner's reduction factor is less than 2.5%, reductions will not be applied and unmatched bets will not be cancelled.

In the place market the reduction factor of all non-runners will be applied (even if less than 2.5%) and the potential winnings in relation to matched bets on the remaining horses will be reduced by an amount equal to the non-runner's final reduction factor. Only if the non-runner's reduction factor is 4.0% or greater will all the unmatched offers to lay be cancelled.

All the reduction factors on the remaining horses will be adjusted to reflect their improved chance of winning.

Reduction factors are not applied to bets which are struck in-play. However, if a market is turned In-Play prematurely by Error (or, for example, there is a false start), all bets matched during this time will be subject to any later reduction factor, provided the market is turned out of play before the race commences. In the event of a late withdrawal, we reserve the right to remove the runner after completion of the race. In this case only those bets matched prior to the off will be affected by a reduction factor.

In the event of a non-runner being removed from a race in Error or following incorrect information regarding a runner's participation, we will reinstate both the runner and all previously matched bets associated with that runner. All bets made between the time of withdrawal and reinstatement will be void in both the place market and the win market. The reduction factor applied to matched bets at the time of withdrawal will be reversed and the original prices will become valid.

Any non-runners will be removed from the relevant markets in the order in which they are brought to our attention. If we become aware of more than one non-runner at the same time, it will remove the non-runners from the relevant markets in racecard order.

If a runner is not included in a market because of an Error or because of incorrect information regarding a runner's participation, we reserve the right to introduce the missing runner into the market at any time prior to settlement (even after the race has been run), provided that we have determined that the missing runner is not a material runner (i.e. a selection with a reduction factor of approx. 2.5% or less in the win market). In such circumstances, all pre-play unmatched and matched bets will stand, however if the runner is not introduced before the start of the race, all In-Play bets will be void. However, if the missing runner is deemed to be a material runner, then the malformed market will be void and a new market will be loaded where possible.

14.7 How the Reductions are applied for Exchange markets

In the win market, reductions will be made on the traded price.

For example: if the non-runner's final reduction factor is 25% the traded price on all previously matched bets on other horses will be reduced by 25% - traded price of 8.0 would become 6.0 etc. And these might be further reduced if another horse is subsequently declared a non-runner.

In the EW Market, reductions will be made on the traded win price. The advertised place terms will then apply to the revised win prices.

For example: if the non-runner's final reduction factor is 25% the traded price on all previously matched bets on other horses will be reduced by 25% - - traded price of 8.0 would become 6.0. If the each Way terms were 1/5th odds for 3 places, the corresponding price for the Place portion of the bet would reduce from 2.4 to 2.0.

In the place market, reductions will be made to the potential winnings on the bet only, and not the traded price.

For example: if the non-runner's final reduction factor is 25% the potential winnings on all previously matched bets on the other horses will be reduced by 25% - a traded price of 8.0 would become 6.25. For example a £10 bet on a horse to be placed at a traded price of 8.0 would provide winnings of £70. If there is a non-runner with a reduction factor of 25% in the race, that factor will be applied to the £70 of potential winnings leaving potential winnings of £52.50. Therefore the revised traded price will be 6.25.

The traded price may be further reduced if any other horse(s) is subsequently declared a non-runner, however odds cannot be reduced below 1.01.

Reserves: A reserve runner may appear in the relevant markets but will have a non-applicable reduction factor until we have received confirmation that it is a confirmed runner, in which case an applicable reduction factor may apply to it.

For the avoidance of doubt, any reduction factor applicable to a non-runner replaced by a reserve, will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner byus. Likewise, should a reserve runner become a confirmed runner but subsequently become a non-runner, any reduction factor applicable to such non-runner will be applied to all bets struck on the relevant markets, prior to the removal from those markets of such non-runner by us.

14.8 Additional rules

Card numbers are posted as a guide only: bets are placed on a named horse.

Horses will not be coupled.

Where any horse(s) runs for purse money only it is deemed a non-runner for betting purposes. Should this result in the number of possible winners stated in the relevant Market Information being equal to or greater than the number of runners in the relevant market, all bets in the market will be void.

15. Ice Hockey

All bets on "Regular Time" markets will be settled on the result at the end of regular time, excluding overtime. All bets on " Moneyline " markets will be settled at the result at the end of regular time including "overtime and any shootouts that may be played".

Handicap markets, including 'Puck Line' markets (i.e. handicap markets for National Hockey League matches), will be settled on the basis of the final result including overtime and any shootouts that may be played.

If a match does not start on the scheduled start date and is not completed within three days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined.

If a match starts but is later abandoned or postponed then, within three days of the scheduled start date, (a) at least 55 minutes of play must have elapsed in any match; or (b) an official result must be 'called' by the relevant governing body; otherwise all bets will be void, except for those which have been unconditionally determined. In these instances, if the scores are tied then for " Moneyline " matches (where no tie is offered) Dead Heat Rules will apply to bets on the outright match winner market.

16. Motor sport (which may include, amongst others, Formula One, Superbikes and Speedway)

If a race is abandoned and no presentation position or official result is declared all bets on that race will be void except for bets on any markets which have been unconditionally determined.

If the scheduled venue is changed after the market has been loaded by us, all bets will be void.

On "head-to-head" bets (i.e. match bets) the driver/rider who finishes ahead or completes the most number of laps is deemed to be the winner.

In Speedway , bets will be void if all scheduled heats or races of a meeting or match are not completed except on markets which have been unconditionally determined.

In any case where there is no podium presentation, but the Market Information states that settlement of the relevant market will be based on the result at the time of the podium presentation, then the market will be settled on the official result of the relevant governing body regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

17. Rowing

If a crew or individual starts a race but does not complete it then they will be deemed a loser providing at least one other crew or individual completes the race. If no crew or individual completes a race then all bets will be void.

If a regatta is cancelled for any reason, all bets will be void, except those on markets which have been unconditionally determined.

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

18. Rugby Union and Rugby League

'Tournament points' and 'tournament tries' bets will apply to all playing time, including any extra-time in any match where an official result is declared.

For 'time of first try' bets, if the try is scored in the second half, the first half is deemed to have lasted 40 minutes, regardless of stoppage-time. If no try is scored, or the try is scored in second half stoppage-time or extra-time, the result is 80.

For the purpose of markets involving tries, penalty tries will count with the exception of 'first individual try scorer' markets where penalty tries will not count.

If a match starts but is abandoned before its completion, all bets will be void unless an official result is declared by the applicable governing body. Where an official result has been declared by the official governing body, that official result will govern match and handicap market settlement but all other markets will be void unless their result has already been determined at the point of abandonment (i.e. at the point of abandonment, it would not have been possible for the outcome of the bet to change had the match continued to its natural conclusion). By way of example, if 37 points have been scored at the time a match is abandoned: (i) a bet placed on 35 points or more to be scored would be settled as a winning bet, (ii) a bet placed on 30-35 points to be scored would be settled as a losing bet and (iii) a bet placed on 40-45 points to be scored would be void. In such circumstances, bets on last tryscorer / team to score last / team to score last try / last scoring play would all be void.

19. Snooker and Pool

In the event of a match starting but not being completed, the player progressing to the next round will be deemed the winner (or in the case of the final the player declared the winner).

If a match is not completed for any reason then bets on 'any correct score' or 'next frame' market will be void.

If a match is not completed for any reason, bets on any handicap market will be void unless the market has been unconditionally determined.

20. Soccer

For specific rules relating to VAR, please check Section 1.3 of the Exchange General Rules.

If we do not suspend a market on time for the occurrence of a Material Event (as defined in Part B of these Rules and Regulations above), we reserve the right to void bets matched after the Material Event has occurred. Voiding of these bets may take place during the event or retrospectively once a game is completed.

Where a Material Event (as defined in Part B of these Rules and Regulations above) is cancelled due to a determination made via a video assistant referee, we will void all bets which are matched between the occurrence of the Material Event and the cancellation of it. The voiding of any such bets may take place during the event or retrospectively once a game is completed.

For the avoidance of doubt, where a video assistant referee ruling results in the award of a Material Event (as defined in Part B of these Rules and Regulations above), such Material Event will be deemed to have occurred at the time at which the video assistant referee commences a review relating to such (ultimately awarded) Material Event. In such circumstances, bets matched prior to the time at which the video assistant referee commences a review will not be voided.

If a match is postponed, all undetermined bets will be voided as long as the match does not start before 23:59 local time (or if we believe that a match will not have started by such time) on its scheduled date.

Fixtures that are rearranged before the scheduled kick off date will not be regarded as postponements and all bets will stand, as long as the rescheduled date is within 72 hours of the original kick off time.

If a match starts but is later abandoned, all undetermined bets will be voided as long as the match is not played to a finish before midnight local time on its scheduled date.

For major tournaments (such as the World Cup), if a game is delayed beyond midnight local time, all bets will stand and be settled once the game is played, as long as the game is played to a finish within 72 hours.

If the venue of a match is other than is indicated on the Website, the bet will stand provided the match has not been switched to the opponent's ground, in which case the match will be declared void. Notwithstanding this rule, in major international tournaments (eg World Cup, European Championships), all venues will be deemed neutral. If the scheduled venue of a match is changed, including if the venue changes to a new venue in a different country, all bets will stand.

Euro 2020 - If a match is rescheduled (due to COVID reason for example) in line with official UEFA rules, all bets will stand. If a team is awarded a win without playing the game, all bets will be void.

For Friendly matches, all bets apply to the full duration of play according to the match officials, plus any stoppage time. If a friendly match starts but is later abandoned or postponed and is not completed (i.e. the full duration of play according to match officials, plus any stoppage time) within three days of the scheduled start date, all bets will be void except for those on markets which have been unconditionally determined. In the case of ambiguity over the official result from match officials, the outcome will be determined by us (acting reasonably) using information from independent sources.

If an official fixture lists different team details to those listed on the Website (for example, the team name, reserves, age group, gender, etc), then all bets matched on the affected markets will be void. In all other cases, bets will stand (including instances where a team name is listed without specifying the term 'XI' in the name). If an official fixture is shown on the Website under an incorrect competition name, then we reserve the right to void all bets matched on the affected markets.

If a team is relegated from a league because, at the end of a season, it has finished within the relegation positions which are relevant to that league (i.e. usually any of the bottom three league positions), bets on that team to be relegated will be settled as winning bets. If a team is otherwise disqualified, thrown out or removed from a league (i.e. in circumstances other than those where it has finished the season within the relevant relegation positions): (i) if such team is disqualified, thrown out or removed from the league before the relevant season has started, all bets on the affected market will be void (and a new market will subsequently be loaded) and (ii) if such team is disqualified, thrown out or removed from the league after the relevant season has started (or a determination is made by the applicable governing body, during the season, that the team will be thrown out or removed from the league following the season's conclusion), all bets on the affected team will be void. For the avoidance of doubt, if a points deduction is imposed on a team such that it finishes the season within the relegation places which are relevant to the applicable league, bets on that team to be relegated will be settled as winning bets.

The relevant season will be deemed to have started once the first league game has been played. For the purposes of this rule, markets relating to individual matches will not be deemed to be "affected markets".

'Shirt numbers' bets will refer to the shirt number allocated at the start of the match. 'Shirt numbers' bets will include own-goal scorers. Any player whose shirt bears no number will be allocated the number 12.

For 'time of first goal' bets (i.e. "First Goal Odds" markets), the first half is deemed to last 45 minutes, regardless of stoppage time. Also for these markets, please note that the "0 - 10 Minutes" selection covers the first 10 minutes of the match. In other words, it runs from 0:00 until just before the clock hits 10:00. The "11 -- 20 Minutes" selection runs from 10:00 until just before the clock hits 20:00. The same principle applies to each of the other selections in this market.

For 'top goalscorer' markets only the goals scored in the league or competition stated in the Market Information count. For example, if a player joins a club mid-season any goals scored in a different league will not count, however goals scored for a different club in the same league will count. Own goals will not count.

In markets which relate to the number of incidents to occur, such as 'number of corners', these will be determined on the basis of the number taken, rather than awarded.

o For markets that relate to the number of bookings given, the number of corners taken, any goalscorer or the time of a particular goal, the result will be determined by usr (acting reasonably) using information from independent sources. In such cases, if any new information comes into the public domain within 48 hours of settlement, then we will (acting reasonably) determine either: (i) whether the market should be reinstated or resettled in light of this new information; or (ii) to wait for further information before deciding whether to reinstate or resettle the market. Except where we have announced that it is waiting for further information, any information that comes into the public domain more than 48 hours after a market has been settled shall not be considered by us (regardless of whether or not such information may have led to a different result).

21. Swimming

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market in order to correct an Error in reporting the result).

22. Tennis

If a player or pairing retires or is disqualified in any match, the player or pairing progressing to the next round (or winning the tournament in the case of a final) will be deemed the winner. However if less than one set has been completed at the time of the retirement or disqualification then all bets relating to that individual match will be void.

All bets relating to the number of occurrences of certain events within a tournament will be void if the tournament is reduced in length, postponed or cancelled, except for those on markets which have been unconditionally determined.

All bets will stand regardless of changes to scheduled venues, including any changes to a different type of surface.

If the scheduled duration of a match is reduced or increased in the number of games/sets required to win, all bets will be void except for those on markets which have been unconditionally determined. Please note that this does not apply to 'Match Odds' or 'Set Winner' markets on Davis Cup matches or 'dead rubber' matches that have been shortened from five sets to three sets after the market has been loaded, provided that the match has been shortened in accordance with the competition's rules.

Where markets are offered on individual games or sets within a match, a retirement or disqualification during a game or set will render bets on that game or set market and all individual game or set markets void except those on markets which have been unconditionally determined.

23. Winter sports (which include All Winter Olympic Sports)

All bets that have been identified as late according to the relevant official website start times will be voided.

Where there is a presentation ceremony, markets will be settled on the official result of the relevant governing body at the time of the ceremony, regardless of any subsequent disqualification or amendment to the result.

If there is no presentation ceremony, outcomes will be determined in accordance with the official result of the relevant governing body, regardless of any subsequent disqualification or amendment to the result (except if an amendment is announced within 24 hours of the initial settlement of the relevant market to correct an Error in reporting the result).

"Outright" markets relate to the winner of the overall event and not for individual qualifiers or heats.

For "Head-to-Head" markets, outcomes will be determined in accordance with the official result of the relevant governing body. If either or both athletes do not make the final, the winner will be deemed to be the athlete who progressed furthest by round, and if still undecided, then by time achieved in the round in which both were eliminated. All bets are void if any athlete in a match/group bet fails to compete.

If an event is abandoned, postponed or cancelled, all bets will be void unless the event is completed at the same venue within 48 hours of the official scheduled completion date.

Contents

How to Play Online Roulette

Thanks to our online Roulette, you don’t have leave the comfort of your own home to enjoy all the thrills, excitement and one-of-a-kind action a game of roulette can bring. Experience real money roulette games in Single Player and Multi-Player mode, and on our Live Roulette tables.

Basic Rules and Betting limits

In European Roulette, the wheel contains 37 pockets, numbered zero to 36. You can make any combination of bets, on both individual numbers and groups of numbers, and all these bets are placed on the part of the table known as the ‘inside section’.

On the ‘outside section’, you can place wagers on a variety of matching pairs of bets, each of which covers 18 numbers. From high or low numbers, odd or even, and red or black, there are a number of options available.

On various parts of a European Roulette table, you can also choose from six different 12-number bets, or ‘column’ and ‘dozen bets’, as well as different 17-number bets.

How to Start Playing Roulette

When prompted, you will be able to place all your chosen bets for the next round of roulette. After you have placed your bets, the roulette table will display up to 10 of the highest possible payouts that can be awarded, based on the numbers you have chosen.

During play, the results column will also show a history of the most recent winning numbers, while ‘Hot’ and ‘Cold’ numbers (those drawn frequently and infrequently, respectively) will be noted, as well as a red/black and odd/even result ratio.

The above results cannot be used to predict future results, but provide information of past games which may or may not affect your choices.

For more on how to play the game, visit our Roulette Rules page.

You can also play Roulette and Blackjack games on your iOS or Android device, using the Mobile app.

Roulette Guide

For centuries Roulette has offered casino players the glamour and excitement that Las Vegas offers today with a simple spin of the wheel. A relatively simple game to understand, it features in all online casinos or land-based casinos, and here is our guide to Roulette.

Roulette in French means ‘little wheel’ and before you get started it’s important to understand the anatomy of the Roulette wheel and table. The wheel has 37 numbers, 0-36. In American Roulette there are 38 numbers, 0-36 and then a 00 slot as well.

Before the ball hits the wheel, you must make a bet on the table. There are numerous bets you can make in Roulette and all bets placed are final once the ball hits the wheel.

Once the wheel stops and the ball lands on a number pocket, the croupier will pay out the players on the table who chose the correct number at the correct odds. After this, another round will begin and the game continues the same each round.

Types of Bets

In Roulette there are numerous bets you can make. You’re not restricted to making one kind of bet as in many other table games.

Straight Up – A single bet on any number on the Roulette table.

Split – Bet on two numbers simultaneously. Place your chip in-between two numbers and if the ball lands on either number, you win at odds of 17:1.

Street – A street bet is when you bet on three numbers simultaneously that all appear in a row on the grid of numbers on the Roulette table. Winning Street bets pay out 11:1.

Corner – Also known as a Square or Box of Four bet, this is a bet placed on a block of four numbers on the grid. You must place your chip at the meeting point of all four numbers for the bet to be valid. Winning bets pay out at 8:1.

Six Line – in a nutshell this is two Street bets combined. A Six Line bet is a bet on two adjoined streets. Bets can be made by placing your chips at the intersection of two streets and the odds are 5:1.

Five Number – Or a Basket Bet, can only be played in American Roulette. A bet that’s rarely made but involves a bet placed on both zero pockets (0, 00) and 1, 2 and 3. Your chip must be placed on the edge of the adjoining line between the zero pockets and the 1, 2 and 3.

Neighbour Bet – placing a bet on five numbers all next to each other on the wheel rather than on the table, e.g. 15, 34, 22, 5 and 17. This is better known as a 22 Neighbour Bet in American Roulette.

First 12 – a bet that covers the first dozen numbers on the Roulette table (1-12). This bet can be placed on the ‘1st 12’ section of the table.

Second 12 - a bet that covers the second 12 numbers on the Roulette table (13-24). This bet can be placed on the ‘2nd 12’ section of the table.

Third 12 - a bet that covers the third 12 numbers on the Roulette table (25-36). This bet can be placed on the ‘3rd 12’ section of the table.

1-18 - As it says, this is a bet placed on numbers 1 to 18 using the designated section on the Roulette table.

19-36 - As it says, this is a bet placed on numbers 19 to 36 using the designated section on the Roulette table.

Even - Bets placed on all even numbers on the table. The ‘Even’ section is placed next to the ‘Red’ section on the table.

Odd - Bets placed on all odd numbers on the table. The ‘Odd’ section is placed next to the ‘Black’ section on the table.

Black – Bets placed on only the black numbers on the table. You can make this bet by placing chips in the ‘Black’ designated area of the table.

Red - Bets placed on only the red numbers on the table. You can make this bet by placing chips in the ‘Red’ designated area of the table.

Roulette Rules

Roulette has been played in one form or another for centuries. The iconic wheel is thought to have once contained as few as 31 numbers, though it now typically has either 37 (in Europe) or 38 (in the United States), meaning the odds of success vary slightly depending on which variant you are playing. The game’s evolution has seen it become a staple of modern casinos the world over.

Overview

The wheel in European Roulette contains 37 pockets, numbered zero to 36. This means players are offered better odds than at other roulette tables, such as American, that have more pockets.

The two main sections of the table on which wagers are placed are the ‘inside section’ and ‘outside section’. Each contains many different ways to bet.

The inside section offers bets on individual numbers that are close to one another on the table layout, or groups of up to six numbers.

The outside section contains pairs of bets for red or black, high or low and odd or even (each covering 18 numbers). You can also make six different 12-number bets (three each of wagers known as ‘Column’ and ‘Dozen’ bets).

In addition, there are groups of bets that comprise seven to 17 numbers, located on different segments of the wheel. These wagers can be placed with one easy click on the ‘racetrack’, the part of the roulette table layout that resembles the actual wheel and the order in which the numbers are displayed, rather than the numerical order of the main betting layout.

Game Play and Game Rules

Upon joining the table, each player is required to select a chip color to use for the duration of their session. You can then easily select the value of chips to be used when placing your bets, and vary the number placed at one time on a given bet area.

We automatically keep track of amounts wagered, and will not allow bets under the table minimum to be placed. If your selected denomination is lower than the minimum allowed, your first click on that betting area will place the table minimum bet.

Using inside or outside bets, you can wager on any number, or combination of numbers. Remember that each outside bet must be at least the amount of the table minimum; the same rule applies to the total wagered on inside bets. Remember too that each is independent of the other when it comes to the table minimum.

For winning bets, the original wager is returned to your account, plus the payout you receive based on the amount staked and the odds information listed below. Losing bets will be lost.

The software automatically recognizes that inside bets are cumulative, and so bets can be placed within the inside section of the table until the minimum is reached. If it's not reached, bets under the minimum will be removed when the wheel is spun (after the betting timer expires).

When playing on a Multi-Player table, all bets will be eligible to win or lose once the betting timer expires. On Single Player tables, bets will not be considered active until the action is confirmed and the Spin button has been clicked.

Split and Racetrack Bets

In addition to the Inside and Outside sections, bets can also be placed on the racetrack area of the table. This section of the roulette table layout represents the actual order that the numbers appear on the wheel itself. Click on one of the numbers to place chips there, plus the two adjacent numbers (known as ‘neighbors’) to either side of that number.

The racetrack can be used to place four other special bets, each of which automatically places multiple chips on the layout, as shown in the following table.

Adjacent two-number bets (splits) of the same color on the main layout (i.e. red or black) can be wagered upon in one action using the controls for split bets found near the racetrack area of the table.

Bet Limits

Following a similar convention to most modern casinos around the world, bet limits at roulette tables vary, depending on whether they cover inside or outside bets.

The outside maximum bet displayed at each table shows the largest amount that can be placed on each (or all) outside bet positions. There is no cumulative maximum.

A table’s inside maximum bet refers to the amount permitted to be placed on each individual number (or straight-up) bet.

All other types of inside bet (for example split, line, street, etc.) have their own maximum bet amount, relative to the table’s straight-up maximum. The general rule is that the more numbers are covered by a bet, the higher the limits. For example, a Straight Up bet covers one number and the maximum bet might be 25 chips. A Split bet covers two numbers and so double the maximum is allowed (50 chips). A Street bet covers three numbers and in this example the maximum bet would be 75 chips, and so on.

At a table with a 25 chip maximum straight-up bet limit, it is possible to place as many as 40 25-chip bets on or around a number located in the middle column of the layout, such as 17 (one straight up (1), four splits (8), one street (3), four corners (16), and two six-line (12) bets), for a total of 1,000 chips.

The Theoretical Return to Player (RTP)

The theoretical return to player (RTP) for Roulette, European Roulette and High Roller Roulette is 97.3%

The theoretical RTP for American Roulette is 94.74%. The Five Line wager theoretical RTP in American Roulette is 92.11%.

The theoretical RTP will be shown in the game info page for each Roulette game offered.

Saved Bets

On Single Player tables it’s possible to save your favorite bets, so you can quickly and conveniently make specific combination bets. Select ‘Save Current Bet’ to add it to your favorites. You can manage saved bets in the ‘My Bets’ menu.

Multi-Player Tables

Multi-Player tables offer you and your friends the chance to play together and enjoy the thrill of social gaming. Just like in real life casinos, Multi-Player tables turn online gaming into a fun interactive experience.

You can also play Live Roulette against real dealers in our Live Casino. Please note that Live Roulette has its own rules available in-game for our Live Casino offering.

How to Play Online Blackjack

Blackjack is available in a range of different variants, including Single Player, Multi-Player

Anatomy of Blackjack

Card Values and Basic Strategy (Hard & Soft Hands)

In Blackjack all card values are as you would understand them in general. Cards 2-10 are of value two to ten. Jack, queen and king are of value ten, and ace is valued at one or eleven.

Hard Hand – any two card total that does not include an ace. A hard hand is defined as such because the total of both cards includes the risk of a bust. So whereas technically a two and three (equalling five) is a hard hand by definition, during the game it is soft because there is no risk of a bust regardless of what card you hit on next.

Soft Hand – any two card total involving an ace. A soft hand means there is no risk regardless of what card you hit on next. The highest soft hand is a nine and an ace (equalling 10 or 20).

Blackjack Probability

Blackjack probability is a topic that has been discussed in online gaming arguably since its inception. The probability of a specific outcome is dependable on so many variants which make Blackjack so popular. It’s the unpredictable nature of the game that draws in millions and millions of fans to casinos and online casinos every day.

Determining the odds of any outcome or hand of a game of Blackjack is not something that the majority of people can calculate mentally during a game. There are simpler calculations that you can logically make, for instance, the probability of your first card being an ace is 4/52, with your second card being value ten 16/51, however if you were to complicate the equation, the probability of you getting Blackjack with an ace first would be (4/52)*(16/51) = 64/2652 = 0.024 = 1 in 41.6.

Blackjack odds and probability equations run into the millions. The more decks you play with, the more complex the probabilities become.

History of Blackjack

Take a closer look at the game of Blackjack and the History of Blackjack throughout the years. From the pioneers of the game to the strategic nuances, it’s all here.

The earliest version of the game of Blackjack containing the following elements: deck of cards, player vs. dealer, winner determined by numerical value of cards, was a Spanish game called Trente-un (31). Miguel de Cervantes, best known for Don Quixote, wrote about it in the book Rinconete and Cortadillo, published as one of his twelve Exemplary Novels in 1613. A gambling game named Trente-un appears in written works as old as 1440 (though there are several unrelated games by this name).

A variation of this game was called Bone Ace in England during the 17th century. In Cervantes' story and in Bone Ace as described by Charles Cotton in The Complete Gamester (1674), an ace can count as one or eleven. A French predecessor of Blackjack called Quinze (15) first appeared in the 16th century and was popular in casinos of France into the 19th century. An Italian card game called Sette e Mezzo (7 & 1/2) was played beginning in the 17th century. Sette Mezzo featured a 40-card deck (removing eights, nines, and tens). The remaining cards corresponded with their numerical value; face cards counted as one half.

Another French game, Trente-et-quarante (30 & 40) was played at the Spa Casino in Belgium in 1780. Trente-et-quarante, unlike most of these earlier games, was house banked, meaning the casino played against the players, taking or paying off bets by players. This game was also the first version offering an insurance bet.

The rules of modern Blackjack came together in the French game Vingt-un (or Vingt-et-un ‘21’) in the middle of the 18th century. Enthusiasts promoting the game in France in the late 1700s and early 1800s included Madame Du Barry and Napoleon Bonaparte.

In 19th century America, casinos eventually adopted two rules making the game more favourable to players: allowing the players to see one of the dealer's cards, and requiring the dealer to hit hands of 16 and below, and stand on 17 and above. In the early 20th century, the game became better known as Blackjack, due to a promotion (briefly tried and long discarded) that paid a bonus if the player made 21 from the ace of spades and a black jack (jack of clubs or spades).

Following the popular academic research by Dr. Thorp and subsequent players and analysts, Blackjack became the most popular table game in casinos. Although casinos benefited from the development of basic strategy, they have generally discouraged the practice. Although numerous court decisions have established that counting cards is not a form of cheating, casinos in most jurisdictions have the right to bar players for any reason. Individual casinos also modify Blackjack rules (sometimes differing from table to table): different numbers of decks, different deck penetration, house hitting vs. standing on soft 17, limits on splitting and doubling, and offering or not offering surrender.

Books like Ken Uston's The Big Player (1977) and Ben Mezrich's Bringing Down the House (2002) described the fortunes made (and sometimes lost) by teams of Blackjack card counters. Mezrich's book became the popular film 21.

How to Play Classic Blackjack

Widely regarded as the most popular form of Blackjack in the world, Classic Blackjack is just one of a number of online Blackjack variations available.

Game Rules

In Classic Blackjack eight 52-card decks are used. The decks are shuffled together before every hand is dealt, and the dealer does not receive a hole card. Dealers must hit on all totals of 16 or under as well as on soft 17 (a hand containing an ace that totals either seven or 17), and should you hit Blackjack you will be paid at 3:2 odds.

If the player’s hand loses to Blackjack, then only the mandatory initial bet is forfeited and all other optional bets that have not bust (splits and doubles) will be pushed and returned.

Player Betting Options

A minimum bet applies on Classic Blackjack tables, but more betting options become available as hands progress. Players can double down on any two-card hand, meaning you can double your initial bet, so long as you are committed to ‘standing’ after being dealt one additional card.

Player can also split two cards if they are paired or of equal value. So if you are dealt nine-nine, king-queen, seven-seven or jack-ten you can create two hands for an additional wager of the same amount. Here are some additional rules on splitting:

Players can split three times for a total of four hands, except when dealt a pair of aces

Aces may be split only once, after which players will receive only one card for each split hand

Players can double down on any hand, including after a non-ace split

Insurance and Surrender

When playing at Classic Blackjack tables, players cannot ‘surrender’. However, if you think the dealer is about to hit Blackjack, you can also buy ‘insurance’. This means should the dealer hit Blackjack, you’ll be paid 2:1 on your insurance bet.

The theoretical return to player (RTP) for Classic Blackjack is 99.41%.

The theoretical RTP will be shown in the game info page for each Blackjack game offered.

Blackjack Rules

Casino card games don’t come more exciting or simple to understand than Blackjack. Since its introduction to land-based casinos in the twentieth century, the game has grown in popularity to become arguably the world’s favorite casino game. But before you hit the tables and do your best to win big, make sure you fully understand the rules that govern Blackjack. See below for more helpful tips and advice.

Blackjack games

The rules of Blackjack can be grasped within minutes. However, depending on which variant you are playing, table rules and betting options may differ. There are a variety of Blackjack game types, and we offer several versions on both Single Player and Multi-Player tables.

How to Play - General Game Rules

In each round of Blackjack, players seated at the table begin by placing a bet into their respective betting positions, also known as ‘boxes’. Each table clearly states the minimum and maximum stakes that players can bet, and bet sizes can be chosen by clicking on the chip icon which denotes the correct value of a desired wager. After all wager(s) are placed, players will be dealt two cards face-up in front of their boxes, and the dealer will receive either one card (Classic style) or two cards with one face-up and one face-down (American style), depending on the variant they are playing.

The goal in any hand of Blackjack is to beat the dealer. To do this, you must have a hand that scores higher than the dealer's hand, but does not exceed 21 in total value. Alternatively, you can win by having a score lower than 22 when the value of the dealer's hand exceeds 21. When the total value of your hand is 22 or more, this is more commonly known as ‘busting’, and you will automatically lose any money wagered.

When prompted, you can draw cards to your hand(s) in order to increase its total value. When you have finished drawing cards, the dealer will complete their hand. There are strict rules as to how they do so, which differ depending on the Blackjack variant you are playing. Make sure you understand each variant’s rules, as this is a major aspect of how Blackjack is played and allows you to make important strategic decisions in each hand.

The best hand in Blackjack is, unsurprisingly, ‘Blackjack’. The game’s best hand pays more than any other combination (up to 3:2 on your wager, depending on which game variant you are playing), and is made up of an ace and any card valued at ten - including any jack, queens, king or ten. Blackjack must be dealt on your two first cards to count, and is unbeatable. It can, however, be tied if the dealer's hand is also Blackjack.

In Blackjack, tens, jacks, queens and kings each have a value of ten. Aces can have two different values, of either one or eleven (you can choose which). For example, when you combine an ace and four, your hand can be worth either five or 15. Whenever an ace is valued at 11, the higher total is often referred to as a ‘soft’ total, so in the given example, 15 would be a ‘soft 15’. Players can request an extra card, or ‘hit’, or double on a soft hand without the risk of busting. However, a soft hand is not guaranteed to improve after you’ve hit.

Winning hands in Blackjack will generally pay one-to-one (1:1), also known as ‘evens’ or ‘even money’. Therefore, if you wager 20 chips and win your hand, you will usually receive 20 chips in profit on top of your original wager. Get dealt Blackjack while playing a game variant which pays 3:2 and you would receive 30 chips in profit on top of your original wager, if the dealer does not get dealt Blackjack as well.

Whenever your hand ties with the dealer's, this is known as a ‘push’. Should this happen, you will be returned your wager, but will not be awarded additional money. Lose a hand and you will forfeit your wager to the house. There are exceptions to these general rules, which are outlined below, and on each game variant's rules page.

Usually, you will be awarded your payout after the dealer has completed their hand. It's very important than you read each variant’s rules to check for any specific differences, as the rules by which the dealer plays and pays are strict, and will often differ. The most common rule difference between variants will be whether or not the dealer draws cards on a soft 17. In some variants the dealer must stand on a soft 17, while in others the dealer must hit. In all Blackjack games, the dealer will hit on any hard or soft total of 16 or under.

How to Split, Double Down and Surrender

Your actions in Blackjack are not just limited to drawing cards or sticking with what you are initially dealt. In certain circumstances you will be presented with several additional options. These options are dependent on the initial two cards you are dealt. These options include:

Splitting

In essence, splitting turns one hand into two, giving you more chances to win. Whenever you split a hand, you can place an additional wager on the newly formed second hand, of equal value to your initial wager. Splitting can occur in the following situations:

You are dealt two starting cards of equal rank (king-ten, six-six and so on). Both hands are then played independently and will win, lose or push on their own merit

In some blackjack variants, you may split equal cards more than once

Splitting also has restrictions when it comes to being dealt aces. When you split two aces, almost all variants of Blackjack allow only one card to be drawn to each of the new hands, restricting your chances of hitting, splitting or doubling down to improve your hand.

Doubling Down

The option to Double Down allows you to double your initial wager, but only in certain circumstances:

After the first two cards are dealt, you can add an additional wager (equal to the starting bet) and then receive one extra card with the aim of improving your hand

All our blackjack games allow you to double down on any two first cards.

In certain game variants, doubling down is allowed after splitting. However, other elements must be taken into account:

After splitting a hand into two hands (or more), you may have the option to double down, adding another bet to the table

If you choose to double down following a split, the same rules as a normal double down will apply thereafter

Surrender

In some Blackjack games, surrendering allows you to forfeit your hand and take back 50% of your initial wager if you feel you are bound to lose to the dealer, provided it is allowed in the variant you are playing.

Game Play Options

You will be presented with a number of decisions to make during each round of Blackjack. The decisions open to you will depend upon the cards you are dealt and the game variant you are playing. Here are the options traditionally open to you in Blackjack:

Hit

You can request additional cards to improve your hand(s). Cards will be drawn one at a time until the total hand value is 21 or higher.

Stand

When the total value of your hand is 21 or lower, and can choose to stand and not to risk the chance of your hand(s) exceeding 21 in total value.

Split

In certain variants, when your first two cards have equal value (eight-eight, jack-ten etc), you can make additional wagers (equal to the starting bet) and create a second hand with which to play against the dealer.

Double Down

You may place an additional wager, equal to the starting bet, in exchange for just one more card for your hand(s), after which you will automatically stand.

Surrender

In certain game variants, you may forfeit half of your bet and end the hand immediately.

Insurance

In certain game variants, when the dealer's first card is an ace, you can wager half of your original bet amount and receive a 2:1 payout if the dealer hits Blackjack. If the dealer does have Blackjack, you will break-even on the hand.

Even Money

If you have been dealt Blackjack, and the dealer is showing an ace, even money is a special type of insurance bet that can be made. If you decide to take even money, the payout will be 1:1, regardless of whether the dealer has Blackjack or not. If you do not take even money, the hand will play out as normal.

User Interface Protection

When playing Blackjack, it’s critical that you're not restricted from making your preferred choices during a hand. A number of factors can sometimes impact on your play - from internet connection issues to misclicks. While we can't foresee every problem that may impact you, there are a number of protections built into our software to help those players who may make decisions which are inadvertent or accidental, and which are considered outside the boundaries of normal play.

If you attempt to make one of the following decisions, our software will issue a warning, prompting you to double check if the action you indicated is your preferred choice:

Hit on hard 17 or higher

Stand on 11 or under

Double down on hard 12 or higher

We include these measures to ensure you don't lose wagers due to misclicks or errors. However, while we don't recommend it, these warnings can be turned off. You can choose to do so when issued a warning by our software.

How to play online Slots

What are online Slots?

A Slot is a fun chance to spin your way to exciting wins from your PC, mobile or tablet. Just like the popular land-based Slots that have graced casino floors for decades, you can play a plethora of themed Slots online too, from classic one-armed bandits to feature-filled extravaganzas. Experience the same thrilling wins wherever you choose.

What is the basic makeup of an online Slot?

Online Slots come in different shapes and sizes, with different features, bonuses, payouts and jackpots. However, the basic anatomy of a Slot rarely changes. Master a few simple concepts and you’ll be able to find your way around all Slots with ease.

Balance: This is the amount of money in your account.

Reels: You can play Slots with three reels, five reels, and occasionally even seven reels. These are the things you’re spinning, and the icons on each are what you want to match to land winning combinations.

Display box: Letting you know when you win, when you land a bonus, etc., this will soon become one of your favorite parts of the screen.

Paytable: This is the information box in all Slots. It will let you know all the game details, from the theme to symbol values, special rules and payouts. We recommend familiarising yourself with this before pressing spin on any Slot.

Payline: Every Slot has a predefined amount of paylines. On some Slots these are fixed, while on others you can choose how many active paylines you would like to play with. Remember, each active payline affects your stake on each spin, so although more paylines means more chances of winning, it also means a higher stake per spin.

Stake/Maximum bet: This is your stake per spin. Every Slot has a minimum and maximum stake, meaning players of all budgets can play. The amount you stake affects your possible return.

Spin: This is the button that starts the fun. Press this to spin the reels and hopefully land big wins.

Autoplay: This button gives you the ability to instruct the game to play by itself for a set amount of spins. You set the bet amount, the amount of spins (most Slots also give you a loss/win limit), which when fulfilled will instruct the Slot to stop spinning.

Types of Slot

We have a huge selection of Slots for you to enjoy, from classic Slots to Progressive Jackpot Slots. Most share similar characteristics and features, but you can check out the basic differences between them below:

Classic Slots: As close to the traditional casino classics as you can get, they form the basis of all online Slots. These offer you few, if any, features and fixed paylines. Simply spin and try to win.

Bonus Games Slots: An upgrade on Classic Slots, these offer you bonus rounds and special features during gameplay when certain conditions are met.

Video Slots: Think Bonus Game Slots but with the latest graphics, slick animations and technology.

Multiline Slots: A Multiline Slot allows you to choose how many active paylines you want to play.

Progressive Jackpot Slots (where available): The holy grail of Slots wins usually come from Progressive Jackpot Slots. Often they have a minimum jackpot on offer, which grows as players play on it, or it can have a unique prize pool that’s shared by multiple online casinos. PJPs, as they are otherwise known, can differ from casino to Slot franchise, so make sure you read up on how each individual one works for more detail.

Slot Features/Glossary

Now you know the basic anatomy of an online Slot and the different types. What about all the features and bonus possibilities? There are too many to list on one page, but you’ll find the most important and transferable below.

Wild: A special symbol which can substitute for all other symbols (except sometimes scatters and bonus symbols) to help create winning combinations.

There’s also a range of advanced wilds, including Stacked Wilds and Mega Wilds, among others, which you’ll come across playing different Slots.

Scatter: A specific symbol which can award wins when more than two appear or can trigger special bonuses and features (differs between Slots).

Bonus: A symbol which unlocks bonus features within a Slot.

Multiplier: A feature which can help multiply your winnings. They usually appear in bonus rounds.

Free Spins (aka Free Games): Quite often appearing as part of bonus features, they offer you free spins at no additional cost to you.

Payout: This is the amount of money you receive for winning!

243 Ways to Win: This is the maximum number of combinations on a standard five-reel Slot. You’ll win any time there is a winning combination from left to right.

Win Both Ways: All Slots pay from left to right, however, there are some that also pay from right to left too.

Adjacent Pays: All symbols, except the scatter and the Bonus symbols, can award a win as long as they are on an active payline and on adjacent reels.

Gamble: Some Slots offer you the opportunity to double/quadruple your winnings after a win, usually in the form of a card guessing game.

The theoretical RTP will be shown in the game info page for each Slot game offered.

How to Play Instant Win Games

The fastest and most simple online games available, Instant Win games include scratchcards, pick’em games, carnival-style mini-games and more.

How to Play Scratchcards

To begin, select your stake for each card. This is the amount that will be deducted from your account balance for each card.

To start the game, press the ‘Buy Card’ button. The selected stake will be deducted from your balance and you receive a scratchcard.

Pressing ‘Reveal’ will reveal each scratch area in turn. Then, wipe the foil away from the card by holding dragging over the card; the values are then revealed and three matching symbols will result in a win.

The maximum win and win hit rate for each Scratchcard game will be available in the in-game widget.

The theoretical RTP will be shown in the game info page for each game offered.

Contact us

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You can join our affiliate scheme by visiting https://partnerships.betfair.es/, where you will find information about our reward plans and FAQs.

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Dispute resolution policy

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Betfair will acknowledge receipt of your complaint, indicating when you will be informed of the decision taken on this issue. If you are an existing Betfair account holder, please include your username and/or your telephone account number (TAN) in all correspondence. You have six months to submit a complaint from the date on which the event occurred which gave rise to the complaint.

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Betting disputes

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The period of validity for wins will cease from the date of receipt of the complaint by Betfair until the date on which the latter communicates its decision to the customer or, if applicable, until notification of the decision by the DGOJ.

Similarly, if you have a complaint or query about a game or about your account, which you believe that Betfair has not satisfactorily resolved or for which you have not received a response, you may also go to Confianza Online. Confianza Online (www.confianzaonline.es) is an independent body, whose Ethical Code is aligned with that of Betfair. It handles out-of-court claims on behalf of Betfair and any settlements are binding.

If you would like more information about Betfair's regulators, please click here.

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Authorized Gaming

Betfair International plc holds the following licenses granted by the DGOJ in accordance with Law 13/2011 of 27 May for the regulation of gambling:

Brand Jurisdiction Legal Entity Type of Licence Licence Number Products/Games Licence Issue Date (original grant date) Date of Expiry
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Betfair International Spain Betfair International Spain S.A. Singular licence - Roulette Registro Salida Nº: REGAGE26e00075793558 Roulette 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Black Jack Registro Salida Nº: REGAGE26e00075789207 Black Jack 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Slots Registro Salida Nº: REGAGE25s00026863309 Slots 6/24/15 6/24/30
Betfair International Spain Betfair International Spain S.A. Singular licence - Horse fixed-odds betting Registro Salida Nº: REGAGE25s00079077741 Horse fixed odds betting 7/7/14 7/7/29
Betfair International Spain Betfair International Spain S.A. Singular licence - Sport fixed-odds betting Registro Salida Nº: REGAGE26e00075799618 Sport fixed odds betting 6/6/12 6/6/27
Betfair International Spain Betfair International Spain S.A. Singular licence - Other fixed-odds betting Registro Salida Nº: REGAGE24s00021831112 Other fixed odds betting 7/7/14 7/7/29
Betfair International Spain Betfair International Spain S.A. Singular licence - Sports betting-exchange (counterparty) Registro Salida Nº: REGAGE25s00026863755 Sports betting exchange 7/31/15 7/31/30

Security

Betfair Internet Security

We take our customers’ security seriously, and we have teams who focus solely on protecting customer information from online threats. We also want to keep our customers informed about the way we store and protect your information, and responsibly disclose vulnerabilities, so that you can take any necessary precautions.

What you can do, to stay safe

There are basic security principals that you should keep in mind:

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For an extra layer of security on your account, activate 2-Step authentication. Betfair's 2-Step Authentication reduces the chance of having your account compromised. In an addition to your username and password, you’ll be asked to enter a one-time code, which will be sent to your phone via SMS or displayed by the Google Authenticator application for iPhone, Android, Blackberry and Windows Phone. You can do this either for every login, or only for new devices, depending on your settings.

This authentication scheme protects against a range of attacks and eliminates the risk of insecure or easily guessable passwords, or shared password being leaked from other websites you use. When you have enabled Betfair's 2-Step Authentication, attackers not only have to know or guess your username and password, but also guess an additional one-time password, which changes every 30 seconds.

It’s very difficult to perform this type of attack due to the computational complexity it carries. With two-step authentication your Betfair account will have the best protection available.

If you are logged into your account for 24 hours without using it, the system will automatically log you out for security reasons. We recommend that you change your password every four to six months. Your password should be unique (a mixture of numbers, letters and characters) and known only to you.

We also recommend that you run do regular scans for malware on your device with an Antivirus to make sure it’s protected against the latest threats.

How Betfair stores your information

ImageLike other betting and gaming companies, Betfair is required to collect personal information during the registration process, in order comply with legal and regulatory requirements. We are very aware that we have a responsibility to protect your personal information and maintain your privacy. Within Betfair, only employees that have a genuine business need to see your personal details are allowed access, and access to any personal information is fully monitored.

We will never use your personal information for purposes other than those necessary to operate our website and products. We sometimes use data processing agencies and, where we do, we perform rigorous checks to make sure that these companies are reputable and will look after your data.

Whenever you register, login, make payments or send us other sensitive information we use SSL/TLS technology to make sure the information you are entering is encrypted in transit.

Every transaction made with Betfair can be made with the utmost confidence, because every piece of information you enter will be garbled so that, in the unlikely event that it does fall into the wrong hands, will be unreadable. For more information on this matter visit the Betfair Privacy Policy page.

How Betfair protects your information

ImageBetfair employs numerous technologies to help protect our customers from attackers on the Internet. At every stage, from product design and development through to operations, we have security in our minds. We use a number of enterprise-class technologies to provide a high level of security. The servers in our data centres are physically secured with biometrics, guards and cameras. Our systems are separated with firewalls, intrusion detection systems and traffic analysis solutions that examine every byte of data as it enters and then moves around within our data centres. We monitor for unauthorised changes, tampering and viruses. Automated tools continuously scan our IT systems looking for any problems where software needs patching, or where security configuration could be improved. We scan all of our software using specialist tools and perform penetration tests, or ethical hacking, against everything before it goes live on our site. All of this technology means you can be confident that using Betfair's products has the same level of safety you'd normally associate with online banking or large financial services companies.

Betfair is proud to be ISO27001 certified, the de-facto global standard for Information Security Management. This means we have looked at our business and identified the necessary security management, policies, standards and procedures to protect our customers and our business. ISO27001 certification demonstrates that we are serious about delivering premium quality security, that we willing to undergo regular independent audit and that we are committed to reviewing and maintaining our security features in the future.

ImageBetfair is also PCI certified and, as a Level 1 merchant, we undergo annual PCI validation by an external and independent PCI Qualified Security Assessor (QSA). You can have confidence that your payment card details are stored and used securely.

Once we receive your card details, we will carry out a check of your card with our credit card checking facility. This ensures that the number you entered actually corresponds to a real credit card number and is not one that has been made up. We also do random security checks on a continuous basis to ensure that a card is not being fraudulently used. Card data is, at no time, sent over the internet during the validation. Incorrect details associated with your card will result in your account being suspended for security reasons.





Responsible disclosure

We take the security of our customers and employees’ data very seriously. If you believe you have discovered a potential security vulnerability on any of our Betfair applications or services, please help us fix it as quickly as possible by reporting your findings in our public bug bounty program available in HackerOne.

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Publicly disclosing a vulnerability can put the community at risk, so we urge you to keep matters private until we are able to resolve the issue.